Guidelines for Referral Partner Opportunity Registration:
- The LogicMonitor Referral Partner representative must complete the Referral registration form as soon as the opportunity has been identified. Enter as much data as possible about the end-user prospect and his/her needs by completing the registration Web form at http://www.logicmonitor.com/contact/referral-program/. This will be submitted to LogicMonitor as a registration.
- When the registration is received, LogicMonitor Channel Operations will compare it to existing data in LogicMonitor’s CRM system and verify it whether it is a valid opportunity. An opportunity will be valid for referral purposes if:
(A) The opportunity has not previously been registered by a Partner.
(B) The opportunity is not for an end-user prospect account that is currently active with LogicMonitor Sales (i.e., contact is documented in LogicMonitor’s CRM systems within last 90 days) - Once the opportunity is confirmed, LogicMonitor Channel Operations will create an opportunity in the LogicMonitor CRM system. The date of creation will begin the 90-day term of the valid opportunity.
- A registered LogicMonitor opportunity is valid for 90 days. If the opportunity is not closed-won with a completed LogicMonitor Master Sales Agreement within 90 days, then the registration expires. Note: A Partner may renew an opportunity only once.
- The opportunity will then be assigned to the appropriate LogicMonitor Sales Account Executive to close the sale directly with the end-user prospect with completion of the sale as closed-won upon the prospect accepting the LogicMonitor Master Sales Agreement.
- LogicMonitor may reject a registration if it is deemed that there is no active opportunity in the account or if another party is responsible for creating the opportunity. LogicMonitor reserves the right to make all final determinations as to the eligibility for Referral Partner registration of leads and commissions.
- Payment of Referral checks will be on receipt of the referred customers first year’s payment. If the customer elects a month to month contract, payment will be made after 12 months. If the customer elects an annual contract, payment will be made after the annual payment from the customer is cleared.
- All disputes are handled by LogicMonitor Channel Operations and the Regional Sales Manager and they have final determination of outcome.
