At LogicMonitor, we’re a SaaS (Software as a Service) company that emphasizes Service. One of the advantages of a hosted solution is access to continuous support, and every package we provide includes our professional expertise, training and support – all at no additional cost.
LogicMonitor support staff will work with you to make your monitoring everything you want. We will:
- Create new monitoring for your devices
- Help you set up your alert escalation routing
- Create custom graphs and dashboards for you
We can offer this because LogicMonitor makes these and other tasks quick and simple to execute.
Three ways to reach support:
- Phone: 888-41LOGIC (888-415-6442), press option 2
- support.logicmonitor.com
- Chat: via the chat with an engineer button (when available) within your web portal
Support Hours: Monday through Friday from 8:00AM to 6:00PM (Pacific).
Response Time: We will respond to your support request within 4 business hours or less.
Downloads
Release Notes
Looking for release notes? They’re over on the release notes blog.
Got an idea to make LogicMonitor even better? See if it’s already being discussed at our Idea Forum. If not, post your great idea, other users can vote on it, and we’ll add it to our queue.