Root Cause Analysis
With root cause analysis, LogicMonitor uses automatically discovered relationships between monitored resources to identify the root cause for triggered alerts and notify users of the originating issue, while preventing notifications for dependent resources in alert. When a core or root device goes down affecting connectivity for downstream devices, Root Cause Analysis (RCA) will identify the originating and dependent resources and subsequent alerts and disable notifications for dependent resources.
Avoid alert fatigue: Users are only notified for the root cause issue allowing them to focus on what’s important without getting overwhelmed by dependent side-effect issues.
Improve MTTR: Alert notifications that identify the root cause and filterable in-app alert data enable your team to zero in on resources that play a key role in outages & more quickly identify and resolve issues.