We are very excited to announce that this month we kicked off our LogicMonitor 201 advanced product training series. This series is for customers who are already familiar with LogicMonitor basics and provides an in-depth training webinar on a different advanced LogicMonitor topic each month. The first topic was alerts, and more specifically, how to optimize your current LogicMonitor alerting implementation.
A poll at the beginning of the training revealed that most attendees were receiving too many LogicMonitor alerts. This is a common problem with customers that are new to LogicMonitor or that do not have their LogicMonitor alerting implementation optimized. Remember that we provide datasources (recipes (or templates) that define which data is collected, how it is displayed, and when alerts will be generated) with pre set thresholds that are based on industry best practices. These thresholds work well for most critical production environments, so once you add a device into monitoring for a particular data source you’ll start receiving alert notifications right out of the box. But settings might not be appropriate for a stage or development environment, for example. This makes LogicMonitor alerting more of an ‘opt-out’ solution – you should disable or tune the alerts that do not make sense for your particular environment.
In the webinar, we provided strategies and demonstrations on how to tune your alerts and configure your alert routing. To sum up the key points:
Look for the upcoming trainings in this series with topics on SNMP datasources and dashboards and reporting.
New to LogicMonitor? Sign up for one of our 101 basic product training webinars instead! The basic product training series webinars are intended to provide an overview of the LogicMonitor solution to both current and prospective clients.
Sarah Terry is an employee at LogicMonitor.
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