Title: Regional Director, MSP Sales
How long have you been at LogicMonitor?
Why did you choose to work at LogicMonitor?
I was a former customer of LogicMonitor, so I knew how amazing the LogicMonitor platform was. When there was an opportunity to join the team I couldn’t pass it up!
What do you like most about working in sales?
I love two things about working in sales. First, I love helping my customers solve their business and technical problems. I’ve been in their shoes as a customer and I know the struggles they can be dealing with everyday. LogicMonitor can be a major part of that solution, so I feel great when I’m engaging with prospective customers and educating them on how we can possibly help them. Lastly, I have an entrepreneurial spirit, and being in sales lets me flex that muscle on a daily basis!
Was there a certain moment in your career that you felt was a turning point?
I had worked as a senior technical engineer for a technology provider for over 3 years but eventually left to continue to try and grow my career. A couple of years later, that same owner of said company asked me to come back and run their Managed Services practice. This was my first true step into sales and I never looked back.
Why do you think LogicMonitor is such a great platform for MSPs?
MSP customers are becoming more complex every day. Digital transformation efforts are continuing to accelerate and many times MSPs have existing legacy monitoring solutions that simply have not kept pace with the technologies it was originally designed to monitor. LogicMonitor allows these MSPs to have multi-tenant based observability across all of their customer’s infrastructure in the hybrid cloud and provides the extensibility needed to integrate with other MSP applications. LogicMonitor becomes the reliable platform that gives them the eyes and ears necessary to help them deliver the best business outcomes to their customers.
What is your advice on how to be successful every day?
Failure is part of the process. It’s okay to give something your best shot, and then fail, but the key is learning from that failure and adapting. Sales is a profession where one is failing every day, but that doesn’t necessarily reflect performance. Failing to get someone to pick up the phone, failing to get someone to respond to an email. That’s okay, but how do you learn from it and what do you change to try and make it a success next time?
If you could choose anyone, who would you pick as your mentor?
I have one of the best mentors I could possibly have with Michael Tarbet (VP of Sales at LogicMonitor). I’ve already learned so much. If I could pick another mentor, it would be Mark Cuban. As a former self-taught technical guy who has become obviously one of the most successful entrepreneurs in modern history, he’s a person I’d love to learn from.
If you could learn one new skill, what would it be?
I’d love to learn how to play the guitar, someday I just might!
What do you like to do in your free time?
I love spending time with my wife and three kids. We travel, camp, and go on other adventures together. I also love playing golf and basketball with my friends.
What are three words you would use to describe LogicMonitor?
Agile. Scalable. Future-proof.