share post
Performance monitoring often has a reputation akin to Sisyphus’ rock: after months (or years) of uphill groveling to jerry-rig a system together, you find that your environment has changed so much that you’re back to square one. Since our inception, LogicMonitor has turned this perception on its head with a product that not only grows alongside your environment, but harnesses the power of your other applications to automate workflows and processes.
In Part II of our Year in Review series, we will examine the huge strides we’ve made to become the industry leader in automation and extensibility.
Automated Monitoring
Data may be king at LogicMonitor, but we love automation just as much. The sheer number of components and services that support one’s infrastructure and applications is staggering: hundreds or thousands of devices containing millions of potential metrics. Adding this many devices to LogicMonitor on an ad hoc basis would be a mind-numbing feat. Fortunately, LogicMonitor does this work for you with Netscan!
Netscan periodically searches your environment for new devices based on IP range, AWS tags, or a custom script. This minimizes the hassle of manually adding or removing devices each time your infrastructure changes—which, for many organizations, can be by the hour. Realizing the power that comes with NetScan, we used 2016 to revamp it with far-reaching functionality. Some of these improvements include:
Since IT environments are in constant flux, we highly recommend setting up Netscan Policies. A regularly scheduled scan will ensure that you never experience a gap in performance monitoring as new devices are added. Whether it is a single office router or an entire server rack, Netscan has you covered.
Extensibility and Compatibility
While monitoring may be the center of our world at LogicMonitor, we recognize that enterprises use a sophisticated array of IT management solutions. We believe no application should live in isolation, so we build LogicMonitor to work with the rest of your systems:
Bidirectional Workflow Integrations
Finally, as in the workplace, so in performance monitoring: communication is key. In this spirit, we created several two-way integrations to ensure your workflow or ticketing system has an up-to-date view of your latest metrics from LogicMonitor. Among the new additions to our growing roster of workflow integrations are: ServiceNow, ConnectWise, AutoTask, PagerDuty, as well as custom HTTP integrations. All of these are built directly into our platform in order to support the storage of their external ticket IDs, update tickets in external systems based on alert status, and acknowledge escalations initiated from other applications.
Do not fret if your workflow tool isn’t listed. The LogicMonitor platform is designed to be highly configurable and extensible, so there are boundless integrations that can be developed. In fact, in a previous blog post, we covered our own custom Jira integration in depth. With a little thought, these custom integrations can be extended to cut a few steps (and hopefully a few man hours) from your daily workflows.
By focusing on automation and extensibility, we want the LogicMonitor platform to promote the usefulness of your other applications (and vice versa), not just live alongside them, and scale to fit your growing business. As always, we love to hear from our customers about how they have benefitted from our product’s developments. We are also continuously looking for new ways to be helpful, so be sure to let us know if you are dying to see a new integration or form of automation.
Sam Mallen is an employee at LogicMonitor. Subscribe to our LogicBlog to stay updated on the latest developments from LogicMonitor and get notified about blog posts from our world-class team of IT experts and engineers, as well as our leadership team with in-depth knowledge and decades of collective experience in delivering a product IT professionals love.
LogicMonitor announced the appointment of Nitin Navare as Chief Technology Officer (CTO).
There are a few Agile certifications available to choose from, and in this article, we’ll discuss the best agile certifications currently available for IT professionals.
Join LogicMonitor Wednesday June 1st for Dinner @ Frankie & Johnnie's Steakhouse
