A major shift in terms of how IT services are monitored and managed that is being driven by a need to correlate events in real time creates both risk and opportunity for managed services providers (MSPs).
A survey of 100 customers conducted by LogicMonitor, a provider of IT monitoring tools that are accessed as a Software-as-a-Service (SaaS) application, finds 80 percent of respondents are in the process of modernizing IT service delivery. The primary drivers of those efforts are a need to improve efficiency (80 percent), make better decisions (76 percent), and deliver a better customer experience (76 percent).
Read More: SmarterMSP
Optm, a technology partner, discusses their relationship with LogicMonitor, as well as industry trends.
LogicMonitor announced the appointment of Nitin Navare as Chief Technology Officer (CTO).
There are a few Agile certifications available to choose from, and in this article, we’ll discuss the best agile certifications currently available for IT professionals.