[{"id":625958,"date":"2026-09-14T14:38:09","date_gmt":"2026-09-14T19:38:09","guid":{"rendered":"https:\/\/www.logicmonitor.com\/?p=625958"},"modified":"2026-09-14T14:38:10","modified_gmt":"2026-09-14T19:38:10","slug":"logicmonitor-synthetics-internet-performance-monitoring","status":"publish","type":"post","link":"https:\/\/www.logicmonitor.com\/de\/blog\/logicmonitor-synthetics-internet-performance-monitoring","title":{"rendered":"Ein besserer Weg, jede digitale Reise mit LogicMonitor Synthetics und Internet Performance Monitoring zu \u00fcberwachen"},"content":{"rendered":"<?xml encoding=\"UTF-8\"><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50 rtc-text-content--no-top-pad\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-book-open\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xs fs-md-text-display-sm fs-lg-text-display-md font-medium text-core-blue-900\">\n        Der schnelle \u00dcberblick      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900 headline-is-quote\">\n        <p>LogicMonitor Synthetics gives ITOps teams a comprehensive view of the digital experiences their users depend on.<\/p>\n      <\/div>\n    \n                  <ul class=\"rtc-text-content__bullet-list\">\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Proactively test critical applications, APIs, websites, and user journeys to catch performance issues before users do<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>See beyond your infrastructure with global testing and deeper transaction visibility across networks, cloud services, SaaS, and third-party dependencies<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Existing LM APM Synthetics customers should start planning their transition to LogicMonitor Synthetics and Internet Performance Monitoring ahead of End of Life (EOL) on May 31, 2027<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                  <\/ul>\n      \n      \n            <\/div>\n<\/div><div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><p class=\"wp-block-paragraph\">For ITOps teams, knowing that infrastructure is healthy is only part of the picture. What matters to the business is whether customers and employees can actually use the applications and services they depend on.<\/p><p class=\"wp-block-paragraph\">A website can be up while checkout is slow. An application can look healthy from the data center while users in another region are struggling to connect. A SaaS application can degrade because of an ISP, DNS, CDN, API, or another third-party service your team doesn&rsquo;t own.<\/p><p class=\"wp-block-paragraph\">That&rsquo;s why synthetic monitoring has become an important part of understanding digital experience&mdash;and why LogicMonitor is expanding what customers can do with it.<\/p><p class=\"wp-block-paragraph\">LogicMonitor Synthetics and Internet Performance Monitoring gives ITOps teams a more modern way to proactively test applications, APIs, websites, and critical user journeys across the internet stack. Instead of waiting for users to report a problem, teams can continuously test the services they care about and identify performance and availability issues before they turn into larger incidents.<\/p><h2 id=\"h-moving-logicmonitor-synthetics-forward\" class=\"wp-block-heading\"><strong>Moving LogicMonitor Synthetics forward<\/strong><\/h2><p class=\"wp-block-paragraph\">As part of this shift, LogicMonitor will be retiring the LM APM Synthetics (SYN) product and standardizing synthetic monitoring with stronger capabilities on the LogicMonitor Synthetics and Internet Performance Monitoring product.<\/p><p class=\"wp-block-paragraph\">LM APM Synthetics reached the End of Quote on August 3, 2026 and will reach End of Sale on September 15, 2026. Existing customers will continue to receive support during the transition period, with the legacy product reaching End of Life (EOL) on May 31, 2027. These milestones are also reflected in product transition planning.<\/p><p class=\"wp-block-paragraph\">This isn&rsquo;t simply a replacement for an older synthetic monitoring capability. It gives LogicMonitor customers a broader way to understand performance from the perspective that ultimately matters: the user.<\/p><p class=\"wp-block-paragraph\">The former LM APM Synthetics product relied on LogicMonitor Collectors and Selenium-based architecture. The enhanced LogicMonitor Synthetics product expands that model to over 3,500 global test locations where you host &ndash; and where your users live, work, and play &ndash;&nbsp; broader test types, and richer diagnostics for understanding exactly where a transaction starts to slow down or fail.<\/p><h2 id=\"h-go-beyond-is-it-up\" class=\"wp-block-heading\"><strong>Go beyond &ldquo;is it up?&rdquo;<\/strong><\/h2><p class=\"wp-block-paragraph\">Traditional availability checks answer an important question: Is this service responding?<\/p><p class=\"wp-block-paragraph\">But modern applications have too many dependencies for that to be the only question.<\/p><p class=\"wp-block-paragraph\">A single user transaction can cross your application, cloud infrastructure, APIs, DNS, CDN, ISP, SaaS provider, and other third-party services before reaching the user. When something goes wrong, your team needs to know not only that the transaction failed, but <strong>where and why it failed<\/strong>.<\/p><p class=\"wp-block-paragraph\">LogicMonitor Synthetics lets teams continuously simulate interactions with APIs, applications, websites, and third-party services. Tests can range from simple endpoint checks to complete user journeys, helping teams identify degradation earlier and troubleshoot across the full service path.<\/p><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1000\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/image.png\" alt=\"\" class=\"wp-image-625964\" style=\"aspect-ratio:2.045138888888889;width:589px;height:auto\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/image.png 2048w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/image-18x9.png 18w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/image-768x375.png 768w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/image-1536x750.png 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\"><figcaption class=\"wp-element-caption\"><em><strong>Explore endpoint checks and responses to discover potential points of failure.<\/strong><\/em><\/figcaption><\/figure><p class=\"wp-block-paragraph\">For practitioners, that means you can validate that your users are receiving the best experience possible: Can they log in? Can they complete a transaction? Is an API responding within the expected threshold? Does the application perform the same way from Dallas, London, and Singapore?<\/p><p class=\"wp-block-paragraph\">When the answer changes, you know sooner.<\/p><h2 id=\"h-see-performance-from-where-your-users-are\" class=\"wp-block-heading\"><strong>See performance from where your users are<\/strong><\/h2><p class=\"wp-block-paragraph\">One of the biggest changes for existing LM APM Synthetics customers is where tests can run.<\/p><p class=\"wp-block-paragraph\">Instead of relying solely on local Collectors, LogicMonitor Synthetics provides access to global testing locations. That makes it possible to validate performance across different regions, providers, and network conditions and see when an issue affects one group of users but not another.<\/p><p class=\"wp-block-paragraph\">That outside-in view is increasingly important as applications move beyond infrastructure that IT directly controls.<\/p><p class=\"wp-block-paragraph\">Your infrastructure may be performing normally while a CDN has an issue. Your SaaS provider may be available while a regional ISP is degrading the employee experience. An API dependency may add latency to an otherwise healthy application.<\/p><p class=\"wp-block-paragraph\">Synthetic monitoring gives your team another vantage point to find those problems.<\/p><h2 id=\"h-troubleshoot-faster-when-something-breaks\" class=\"wp-block-heading\"><strong>Troubleshoot faster when something breaks<\/strong><\/h2><p class=\"wp-block-paragraph\">Finding an issue early is useful. Knowing where to look next is even better.<\/p><p class=\"wp-block-paragraph\">LogicMonitor Synthetics provides deeper transaction visibility, including filmstrips and playback that can show where a user journey breaks. Broader API, browser, and network testing also helps teams investigate dependencies beyond the application itself.<\/p><p class=\"wp-block-paragraph\">The result is less time spent asking whether the problem belongs to the application, infrastructure, network, or an external provider.<\/p><p class=\"wp-block-paragraph\">Teams can follow performance across service paths, correlate behavior across dependencies, and narrow down the source of failures and slowdowns faster. That means shorter troubleshooting cycles and fewer situations where multiple teams are pulled into an incident without knowing where the problem actually started.<\/p><h2 id=\"h-bring-synthetic-monitoring-into-the-bigger-observability-picture\" class=\"wp-block-heading\"><strong>Bring synthetic monitoring into the bigger observability picture<\/strong><\/h2><p class=\"wp-block-paragraph\">Synthetic monitoring becomes even more valuable when you use it alongside the rest of your observability strategy.<\/p><p class=\"wp-block-paragraph\">LogicMonitor&rsquo;s Internet Performance Monitoring capabilities help teams understand performance across the Internet Stack. Digital Experience Monitoring adds visibility into the applications and experiences users depend on. Endpoint Monitoring helps IT diagnose the experience of employees across their devices, networks, and SaaS applications.<\/p><p class=\"wp-block-paragraph\">Together, those capabilities help answer different parts of the same operational question: <strong>What are users experiencing, and what&rsquo;s causing it?<\/strong><\/p><p class=\"wp-block-paragraph\">Synthetic tests proactively tell you how an application or journey <em>should<\/em> perform. Real User Monitoring can show what actual users <em>sind<\/em> experiencing. Internet and endpoint visibility help expose the external dependencies and last-mile conditions affecting that experience.<\/p><p class=\"wp-block-paragraph\">For ITOps teams already using LogicMonitor to understand the health of their hybrid infrastructure, this extends visibility beyond the systems you operate and into the complete path your users rely on.<\/p><h2 id=\"h-what-this-means-for-existing-lm-apm-synthetics-customers\" class=\"wp-block-heading\"><strong>What this means for existing LM APM Synthetics customers<\/strong><\/h2><p class=\"wp-block-paragraph\">If you&rsquo;re currently using LM APM Synthetics, you have time to plan your transition.<\/p><p class=\"wp-block-paragraph\">Existing customers will continue to receive support through the transition period. LogicMonitor teams can provide transition planning, training, and enablement resources as you move your synthetic tests to the new platform. Historical SYN data will not migrate, so that should be considered as part of your transition plan.<\/p><p class=\"wp-block-paragraph\">The product mapping is also designed around familiar use cases. Existing LM Synthetics tests map to Real Browser Testing options, including Playwright\/Puppeteer for multistep journeys and web-browser testing for single URLs.<\/p><p class=\"wp-block-paragraph\">More importantly, this is an opportunity to look beyond simply recreating the tests you already have.<\/p><p class=\"wp-block-paragraph\">Consider where global testing could expose regional performance problems you can&rsquo;t see today. Identify business-critical transactions that would benefit from full user journey testing. Look at APIs and third-party services that sit outside your infrastructure but have a direct impact on your users.<\/p><p class=\"wp-block-paragraph\">The goal isn&rsquo;t just to move your existing monitors. It&rsquo;s to come out of the transition with better visibility.<\/p><h2 id=\"h-detect-problems-before-your-users-do\" class=\"wp-block-heading\"><strong>Detect problems before your users do<\/strong><\/h2><p class=\"wp-block-paragraph\">IT environments have changed significantly since former synthetic monitoring was primarily about checking whether a website was available.<\/p><p class=\"wp-block-paragraph\">Today&rsquo;s digital experiences cross infrastructure, cloud platforms, networks, APIs, SaaS applications, and services owned by other providers. Your team may not control every dependency, but you&rsquo;re still responsible when users can&rsquo;t get what they need.<\/p><p class=\"wp-block-paragraph\">LogicMonitor Synthetics and Internet Performance Monitoring helps close that visibility gap. By continuously testing critical applications and journeys from the places your users actually connect, teams can detect issues earlier, understand external dependencies, troubleshoot faster, and reduce the impact of incidents on users and the business.<\/p><p class=\"wp-block-paragraph\">For existing LM APM Synthetics customers, the transition marks the move from our legacy synthetic architecture to a broader approach built for today&rsquo;s distributed applications and Internet-dependent services.<\/p><p class=\"wp-block-paragraph\"><strong>Ready to see what the new LogicMonitor Synthetics can do? Explore LogicMonitor Synthetic Monitoring or <a href=\"https:\/\/www.logicmonitor.com\/de\/kontakt\">contact your LogicMonitor team<\/a> to start planning your transition.<\/strong><\/p><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-calendar-check\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xxs fs-md-text-display-xs fs-lg-text-display-sm font-medium text-core-blue-900\">\n        Get ahead of digital experience issues before they reach your users      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p>Bring outside-in visibility into your observability strategy with LogicMonitor Synthetics and start proactively testing the applications and digital journeys your business depends on.<\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/platform\/synthetic-monitoring\" class=\"btn btn-link\" target=\"_self\">\n        Explore Synthetic Monitoring           <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>LogicMonitor Synthetics und Internet Performance Monitoring helfen ITOps-Teams dabei, Probleme mit der digitalen Erfahrung fr\u00fcher zu erkennen \u2013 durch Outside-In-Transparenz \u00fcber Anwendungen, Netzwerke, APIs und SaaS hinweg.<\/p>","protected":false},"author":14,"featured_media":625959,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"unicorn_plugin_options_block_body_class":"","footnotes":""},"categories":[1],"tags":[],"industry":[6790],"role":[6786],"lm_strategic_tags":[7966,7989,7990,7914,7450,7899,7453,7896,7895,7451],"topic":[8011],"author_attribution":[8020],"lm_product":[],"class_list":["post-625958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","industry-all","role-itops","lm_strategic_tags-api-monitoring","lm_strategic_tags-endpoint-monitoring","lm_strategic_tags-internet-performance-monitoring","lm_strategic_tags-outage-detection","lm_strategic_tags-synthetics","lm_strategic_tags-transaction-monitoring","lm_strategic_tags-troubleshooting","lm_strategic_tags-user-experience","lm_strategic_tags-web-performance","lm_strategic_tags-web-test","topic-synthetic-monitoring","author_attribution-ismath-mohideen"],"acf":{"page_language":"english","translated_pages":"","updated_date":null,"author_section_checkbox":false,"author_image":null,"author_linkedin":"","author_name":"","author_job_title":"","author_dept":"","author_bio":"","reviewer_name":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>A Better Way to Monitor Every Digital Journey with LogicMonitor Synthetics and Internet Performance Monitoring - LogicMonitor<\/title>\n<meta name=\"description\" content=\"LogicMonitor Synthetics and Internet Performance Monitoring delivers outside-in visibility across applications, APIs, networks, and third-party services to help ITOps teams detect issues earlier and troubleshoot digital experiences faster.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Better Way to Monitor Every Digital Journey with LogicMonitor Synthetics and Internet Performance Monitoring\" \/>\n<meta property=\"og:description\" content=\"LogicMonitor Synthetics and Internet Performance Monitoring delivers outside-in visibility across applications, APIs, networks, and third-party services to help ITOps teams detect issues earlier and troubleshoot digital experiences faster.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.logicmonitor.com\/de\/blog\/logicmonitor-synthetics-internet-performance-monitoring\" \/>\n<meta property=\"og:site_name\" content=\"LogicMonitor\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-14T19:38:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-14T19:38:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Blog_A-Better-Way-to-Monitor-\u2028Every-Digital-Journey_1600x900_MetaTag.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2400\" \/>\n\t<meta property=\"og:image:height\" content=\"1350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"rahma.naser@logicmonitor.com\" \/>\n<meta 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faster.","og_url":"https:\/\/www.logicmonitor.com\/de\/blog\/logicmonitor-synthetics-internet-performance-monitoring","og_site_name":"LogicMonitor","article_published_time":"2026-09-14T19:38:09+00:00","article_modified_time":"2026-09-14T19:38:10+00:00","og_image":[{"width":2400,"height":1350,"url":"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Blog_A-Better-Way-to-Monitor-\u2028Every-Digital-Journey_1600x900_MetaTag.png","type":"image\/png"}],"author":"rahma.naser@logicmonitor.com","twitter_card":"summary_large_image","twitter_misc":{"Written by":"","Est. reading time":"6\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.logicmonitor.com\/de\/blog\/logicmonitor-synthetics-internet-performance-monitoring#article","isPartOf":{"@id":"https:\/\/www.logicmonitor.com\/de\/blog\/logicmonitor-synthetics-internet-performance-monitoring"},"author":{"name":"rahma.naser@logicmonitor.com","@id":"https:\/\/www.logicmonitor.com\/de\/#\/schema\/person\/8b0f875e5edfedbcb4e6a71d6ff6c10e"},"headline":"A Better Way to Monitor Every Digital Journey with LogicMonitor Synthetics and Internet Performance 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LogicMonitor","isPartOf":{"@id":"https:\/\/www.logicmonitor.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.logicmonitor.com\/de\/blog\/logicmonitor-synthetics-internet-performance-monitoring#primaryimage"},"image":{"@id":"https:\/\/www.logicmonitor.com\/de\/blog\/logicmonitor-synthetics-internet-performance-monitoring#primaryimage"},"thumbnailUrl":"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Blog_A-Better-Way-to-Monitor-\u2028Every-Digital-Journey_940x528_Featured-Image.png","datePublished":"2026-09-14T19:38:09+00:00","dateModified":"2026-09-14T19:38:10+00:00","author":{"@id":"https:\/\/www.logicmonitor.com\/de\/#\/schema\/person\/8b0f875e5edfedbcb4e6a71d6ff6c10e"},"description":"LogicMonitor Synthetics and Internet Performance Monitoring delivers outside-in visibility across applications, APIs, networks, and third-party services to help ITOps teams detect issues earlier and troubleshoot digital experiences 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Die AWS-Ausf\u00e4lle, die den Wert von unabh\u00e4ngigem Monitoring bewiesen"},"content":{"rendered":"<?xml encoding=\"UTF-8\"><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50 rtc-text-content--no-top-pad\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-book-open\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xs fs-md-text-display-sm fs-lg-text-display-md font-medium text-core-blue-900\">\n        Der schnelle \u00dcberblick      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900 headline-is-quote\">\n        <p>Outside-in monitoring detected all three AWS outages before AWS confirmed them, giving teams advance warning of customer-facing impact.<\/p>\n      <\/div>\n    \n                  <ul class=\"rtc-text-content__bullet-list\">\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p><span style=\"font-weight: 400\">One incident was detected about two hours before AWS acknowledged it, giving teams critical response time.<\/span><\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p><span style=\"font-weight: 400\">Cloud dependencies cascade: a single regional failure in US-EAST-1 disrupted services far beyond that region because of shared control functions.<\/span><\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p><span style=\"font-weight: 400\">When your monitored environment fails, your monitoring should stay online. Several major observability vendors reported their own impacts during these outages.<\/span><\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p><span style=\"font-weight: 400\">Combine internal infrastructure monitoring with outside-in Internet visibility to detect customer impact before provider status pages catch up.<\/span><\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                  <\/ul>\n      \n      \n            <\/div>\n<\/div><div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><p class=\"wp-block-paragraph\">Businesses depend on cloud infrastructure for customer-facing websites, mobile apps, internal business systems, APIs, identity services, and transaction processing. When a major cloud provider experiences an outage, the impact can spread across streaming platforms, smart-home services, delivery applications, workplace tools, and other services that rely on shared infrastructure.<\/p><p class=\"wp-block-paragraph\">The provider may not confirm the problem immediately. Customers can encounter errors or degraded performance while internal teams are still investigating the cause.<\/p><p class=\"wp-block-paragraph\">This happened three times in December 2021. The incidents had different technical causes, but each showed how quickly a failure in shared cloud infrastructure can affect dependent services.<\/p><p class=\"wp-block-paragraph\">The three incidents were:<\/p><ul class=\"wp-block-list\">\n<li><strong>December 7, 2021:<\/strong> A failure involving several network devices in US-EAST-1 degraded EC2, connectivity, and dependent services for several hours.<\/li>\n\n\n\n<li><strong>December 15, 2021:<\/strong> Network congestion affected AWS regions in Oregon and Northern California, slowing traffic across the West Coast.<\/li>\n\n\n\n<li><strong>December 22, 2021:<\/strong> A data center power loss took EC2 instances offline in one US-EAST-1 availability zone.<\/li>\n<\/ul><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">For organizations that depend on cloud providers, these incidents offer practical guidance on detection, dependency planning, monitoring independence, and Internet resilience.<\/p><h2 id=\"h-early-detection-gives-teams-more-time-to-respond\" class=\"wp-block-heading\"><strong>Early detection gives teams more time to respond<\/strong><\/h2><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.logicmonitor.com\/de\/logicmonitor-catchpoint\">Catchpoint, a LogicMonitor company<\/a>, observed all three incidents before AWS posted an acknowledgment on its status page.<\/p><p class=\"wp-block-paragraph\">On December 7, connectivity issues were detected affecting AWS servers at 10:33 a.m. ET. AWS posted its first acknowledgment at approximately 12:37 p.m. ET, giving engineers close to two hours of advance notice.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"138\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/08\/image-128.png\" alt=\"\" class=\"wp-image-623104\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/08\/image-128.png 624w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/08\/image-128-18x4.png 18w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\"><\/figure><p class=\"wp-block-paragraph\"><em>Waterfall graph indicating a 504 error response for the Amazon site<\/em><\/p><p class=\"wp-block-paragraph\">On December 15, degradation in US-West-2 and US-West-1 was detected at approximately 10:15 a.m. ET. AWS posted an update around 10:43 a.m. ET.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"433\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/08\/image-127.png\" alt=\"\" class=\"wp-image-623103\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/08\/image-127.png 480w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/08\/image-127-13x12.png 13w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\"><\/figure><p class=\"wp-block-paragraph\"><em>User sentiment analysis<\/em><\/p><p class=\"wp-block-paragraph\">On December 22, the incident was detected at 7:11 a.m. ET, approximately 24 minutes before AWS published its notice.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1478\" height=\"561\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/08\/image-129.png\" alt=\"\" class=\"wp-image-623105\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/08\/image-129.png 1478w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/08\/image-129-18x7.png 18w\" sizes=\"auto, (max-width: 1478px) 100vw, 1478px\"><\/figure><p class=\"wp-block-paragraph\"><em>Proactive Chrome browser observer showing the AWS outage.<\/em><\/p><p class=\"wp-block-paragraph\">The time difference matters during a production incident. Early detection gives engineers more time to confirm the scope of the problem, review failover options, communicate with customers, and decide whether the issue requires a provider escalation.<\/p><p class=\"wp-block-paragraph\">A provider status page reports what the provider has confirmed internally. That process can take time while engineers investigate, verify the impact, and prepare an update. External monitoring measures the customer experience as it changes.<\/p><h2 id=\"h-cloud-dependencies-can-turn-one-regional-failure-into-a-wider-outage\" class=\"wp-block-heading\"><strong>Cloud dependencies can turn one regional failure into a wider outage<\/strong><\/h2><p class=\"wp-block-paragraph\">Cloud architecture reduces the amount of infrastructure teams need to operate themselves, but it does not remove dependency risk. A service may rely on several AWS regions, managed DNS, content delivery networks, identity providers, Internet service providers, and external APIs.<\/p><p class=\"wp-block-paragraph\">The December 7 incident demonstrated how a failure in US-EAST-1 could affect a broad range of services. US-EAST-1 also carries shared AWS control functions and dependencies that can affect workloads believed to be distributed across regions.<\/p><p class=\"wp-block-paragraph\">A design may appear geographically distributed while still relying on a common control plane, DNS provider, identity service, or network path. If teams do not know about those shared dependencies, their failover plans may not work as expected.<\/p><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.logicmonitor.com\/catchpoint\/internet-stack-map\">Third-party dependency mapping<\/a> helps teams document the external services and providers involved in delivering a digital experience. That view can reveal dependencies involving DNS, CDNs, cloud services, and other providers.<\/p><p class=\"wp-block-paragraph\">Dependency mapping is useful before and during an incident. Before an outage, it supports decisions about multi-region, multi-cloud, and provider fallback strategies. During an outage, it gives engineers a current view of the request path, making it easier to determine which services are likely to be involved.<\/p><p class=\"wp-block-paragraph\">A dependency inventory should answer questions such as:<\/p><ul class=\"wp-block-list\">\n<li>Which providers handle DNS for the service?<\/li>\n\n\n\n<li>Which CDN serves the customer-facing content?<\/li>\n\n\n\n<li>Which identity or payment services must respond before the user journey can continue?<\/li>\n\n\n\n<li>Which services share a cloud region or network provider?<\/li>\n\n\n\n<li>What happens if one of those dependencies becomes unavailable?<\/li>\n<\/ul><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">The answer to each question can affect the incident response plan.<\/p><h2 id=\"h-monitoring-should-remain-available-when-the-monitored-environment-fails\" class=\"wp-block-heading\"><strong>Monitoring should remain available when the monitored environment fails<\/strong><\/h2><p class=\"wp-block-paragraph\">A monitoring system hosted in the same environment as the services it observes may experience the same outage.<\/p><p class=\"wp-block-paragraph\">During the December incidents, several monitoring providers reported service impacts. Datadog experienced delays affecting AWS integration metrics. Splunk SignalFx reported issues with AWS metric ingestion and other services. New Relic reported delays involving infrastructure metrics, synthetics, and alerting. Other monitoring vendors also reported degradation.<\/p><p class=\"wp-block-paragraph\">When the monitoring system is affected, engineers may lose access to the evidence they need to understand the incident. Alerting and paging can also fail if those systems depend on the same cloud region or network path.<\/p><p class=\"wp-block-paragraph\">Adrian Cockcroft described the need for monitoring systems whose failure modes are independent of the infrastructure they monitor:<\/p><p class=\"wp-block-paragraph\">&ldquo;The first thing that would be useful is to have a monitoring system that has failure modes which are uncorrelated with the infrastructure it is monitoring.&rdquo;<\/p><p class=\"wp-block-paragraph\">Independent, outside-in monitoring provides a separate source of evidence. It can continue reporting when an affected region, cloud account, or internal monitoring service is unavailable.<\/p><p class=\"wp-block-paragraph\">The same principle applies to incident communication. Teams should review whether alert delivery, paging, status communication, and escalation workflows depend on the infrastructure under investigation.<\/p><h2 id=\"h-what-the-december-outages-still-teach-it-teams\" class=\"wp-block-heading\"><strong>What the December outages still teach IT teams<\/strong><\/h2><p class=\"wp-block-paragraph\">The AWS outages from December 2021 remain useful because they show how failures spread through connected digital services.<\/p><p class=\"wp-block-paragraph\">The main lessons are straightforward:<\/p><ol class=\"wp-block-list\">\n<li><strong>Detect customer impact before provider confirmation.<\/strong> External tests can show when users begin experiencing errors or latency.<\/li>\n\n\n\n<li><strong>Map dependencies before an incident.<\/strong> Teams need to know which cloud regions, DNS providers, CDNs, ISPs, and APIs support each service.<\/li>\n\n\n\n<li><strong>Keep monitoring independent.<\/strong> A separate monitoring path should continue reporting when the monitored environment is unavailable.<\/li>\n\n\n\n<li><strong>Combine internal and outside-in evidence.<\/strong> Infrastructure health alone does not explain every customer-facing failure.<\/li>\n\n\n\n<li><strong>Test the response plan.<\/strong> Teams should know how they will fail over, contact providers, route traffic, and communicate during a regional or provider outage.<\/li>\n<\/ol><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">Cloud providers operate highly engineered infrastructures, but no shared platform is immune to failure. Resilience depends on how well an organization understands its dependencies, how early it detects customer impact, and whether engineers have enough independent evidence to make sound decisions during the incident.<\/p><p class=\"wp-block-paragraph\">For teams operating across cloud, network, and Internet dependencies, the practical goal is clear: maintain visibility across the systems you control and the paths your customers use to reach them.<\/p><h2 id=\"h-pairing-internal-and-internet-visibility-prepares-teams-for-the-next-outage\" class=\"wp-block-heading\"><strong>Pairing internal and Internet visibility prepares teams for the next outage<\/strong><\/h2><p class=\"wp-block-paragraph\">The December 2021 AWS outages point to a durable practice: monitor both the systems you control and the Internet paths customers use to reach them. <a href=\"https:\/\/www.logicmonitor.com\/de\/infrastructure-monitoring\">LogicMonitor Envision<\/a> covers cloud, network, and application infrastructure, while <a href=\"https:\/\/www.logicmonitor.com\/de\/internet-performance-monitoring\">LogicMonitor Synthetics and Internet Performance Monitoring<\/a> provide outside-in visibility beyond the firewall.<\/p><p class=\"wp-block-paragraph\">Neither view tells the whole story. Internal telemetry may show healthy systems while customers encounter failures caused by a CDN, DNS provider, ISP, or routing issue. Outside-in tests can confirm customer impact without identifying the internal component responsible.<\/p><p class=\"wp-block-paragraph\">Together, these platforms narrow the investigation from the start of an incident. Engineers can determine whether to involve the network team, investigate an application, or open a provider ticket.<\/p><p class=\"wp-block-paragraph\">That combined view supports earlier detection and more accurate response, providing a foundation for <a href=\"https:\/\/www.logicmonitor.com\/blog\/autonomous-operations-without-blind-spots\">Autonomes IT-Monitoring<\/a>. When the next cloud outage occurs, teams with visibility across infrastructure and Internet paths will have the evidence they need to respond with greater confidence.<\/p><div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-calendar-check\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xxs fs-md-text-display-xs fs-lg-text-display-sm font-medium text-core-blue-900\">\n        See how LogicMonitor detects outages before your provider does.      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p><span style=\"font-weight: 400\">Pairing internal infrastructure monitoring with outside-in Internet visibility gives your team the early warning and independent evidence needed to act fast. See it in action.<\/span><\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/catchpoint-demo\" class=\"btn btn-link\" target=\"_self\">\n        Demo anfordern          <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><h4 id=\"h-faqs\" class=\"wp-block-heading\">FAQs<\/h4><div class=\"accordion-block accordion-block--light\">\n      <div class=\"accordion-block__items\">\n              <div class=\"accordion-block__item active\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-how-did-internet-performance-monitoring-detect-the-aws-outages-before-aws-acknowledged-them\">\n            How did Internet Performance Monitoring detect the AWS outages before AWS acknowledged them?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer active\">\n            <p><span style=\"font-weight: 400\">Internet Performance Monitoring measures customer experience from outside the cloud environment. This outside-in approach detected degraded performance during all three December 2021 incidents (by roughly two hours, 28 minutes, and 24 minutes respectively) before AWS status pages confirmed the issues. Provider status pages report only confirmed internal information, while external monitoring captures the customer impact as it happens.<\/span><\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-why-did-a-failure-in-us-east-1-affect-services-across-other-regions\">\n            Why did a failure in US-EAST-1 affect services across other regions?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p><span style=\"font-weight: 400\">US-EAST-1 carries shared control functions that other AWS regions and services depend on. When that region experienced issues, the failure cascaded through those dependencies to affect services that appeared to be in separate locations. This is why third-party dependency mapping of DNS, CDNs, identity providers, and payment systems is critical for understanding real exposure.<\/span><\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-why-should-monitoring-remain-independent-from-the-infrastructure-it-observes\">\n            Why should monitoring remain independent from the infrastructure it observes?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p><span style=\"font-weight: 400\">During the December 2021 outages, several major observability vendors including Datadog, Splunk SignalFx, and New Relic reported their own service impacts. When your monitoring runs on the same infrastructure you&rsquo;re watching, it can fail at exactly the moment you need it most. Independent outside-in monitoring provides separate evidence and stays available when your primary environment goes down.<\/span><\/p>\n                      <\/div>\n        <\/div>\n          <\/div>\n  <\/div><div data-unicorn-plugin-options=\"1\" data-redirection-url=\"\" data-redirection-delay=\"3\" hidden class=\"wp-block-unicorn-plugin-options\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Das Internet-Performance-Monitoring hat die AWS-Ausf\u00e4lle erkannt, bevor AWS sie einger\u00e4umt hat. Erfahren Sie, warum ein unabh\u00e4ngiges, von au\u00dfen nach innen gerichtetes Monitoring f\u00fcr eine schnellere Incident-Response von entscheidender Bedeutung ist.<\/p>","protected":false},"author":112,"featured_media":626624,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"unicorn_plugin_options_block_body_class":"","footnotes":""},"categories":[1],"tags":[5408,7850,7867,7910,7783,7823,7760,7752,7854,7018],"industry":[6790],"role":[7843],"lm_strategic_tags":[],"topic":[7842],"author_attribution":[7967],"lm_product":[],"class_list":["post-622985","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","industry-all","role-sre","topic-internet-performance-monitoring","author_attribution-denton-chikura"],"acf":{"page_language":"english","translated_pages":"","updated_date":null,"author_section_checkbox":false,"author_image":null,"author_linkedin":"","author_name":"","author_job_title":"","author_dept":"","author_bio":"","reviewer_name":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) 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die IT der Regierung KI-gest\u00fctzte Observability ben\u00f6tigt"},"content":{"rendered":"<?xml encoding=\"UTF-8\"><div data-unicorn-plugin-options=\"1\" data-redirection-url=\"\" hidden class=\"wp-block-unicorn-plugin-options\"><\/div><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50 rtc-text-content--no-top-pad\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-book-open\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xs fs-md-text-display-sm fs-lg-text-display-md font-medium text-core-blue-900\">\n        Der schnelle \u00dcberblick      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900 headline-is-quote\">\n        <p>Government IT teams are managing more legacy systems, cloud environments, and AI-enabled services without more room for manual troubleshooting. AI-powered observability helps connect those signals and turn them into faster, more informed decisions.<\/p>\n      <\/div>\n    \n                  <ul class=\"rtc-text-content__bullet-list\">\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Agencies need visibility into aging systems and their dependencies while making limited modernization dollars count.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Workloads spanning on-premises and cloud environments make it harder to connect signals and pinpoint root cause.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>As AI enters mission-critical services, teams need visibility into the systems supporting it and the impact when something goes wrong.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Look for connected visibility, intelligent prioritization, predictive insight, and governed action.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                  <\/ul>\n      \n      \n            <\/div>\n<\/div><p class=\"wp-block-paragraph\">Government IT teams already have monitoring, but making sense of everything that monitoring produces is a monumental task for IT teams.<\/p><p class=\"wp-block-paragraph\">An incident might start in a cloud service, show up as an application error, and eventually affect a citizen-facing service. The information needed to diagnose it exists, but it can be scattered across systems, environments, and teams. Someone has to connect those pieces.<\/p><p class=\"wp-block-paragraph\">The questions are always the same: What is happening? What is causing it? What should happen next?<\/p><p class=\"wp-block-paragraph\">Answering those questions becomes increasingly more difficult as environments grow and modernize and teams stay lean.&nbsp;<\/p><p class=\"wp-block-paragraph\">AI-powered observability gives teams a live, unified view to catch and fix problems before they disrupt services, seeing the answers in real-time and implementing the right solution.<\/p><h2 id=\"h-what-ai-powered-observability-means-for-government-it\" class=\"wp-block-heading\">What AI-powered observability means for government IT<\/h2><p class=\"wp-block-paragraph\">Monitoring tells teams when something changes. Observability adds context: how systems are behaving, how they relate to one another, and where a problem may have started. AI-powered observability builds on that by using machine learning to correlate signals, spot anomalies, prioritize incidents, and surface likely causes.<\/p><p class=\"wp-block-paragraph\">F\u00fcr <a href=\"https:\/\/www.logicmonitor.com\/de\/solutions\/public-sector\">government IT<\/a>, the value is in making the data easier to use for faster resolution, safer operations, and more reliable services.&nbsp;<\/p><p class=\"wp-block-paragraph\">AI adoption also introduces another consideration. Agencies need visibility into the infrastructure, applications, and networks supporting their AI workloads, while also understanding how AI-enabled services and workflows are performing.<\/p><h2 id=\"h-the-pressures-driving-government-it-complexity\" class=\"wp-block-heading\">The pressures driving government IT complexity<\/h2><p class=\"wp-block-paragraph\">Government IT is getting harder to operate without getting easier to modernize.<\/p><p class=\"wp-block-paragraph\">Legacy systems still support essential services, and cloud environments keep expanding. Modernization dollars compete with the cost of keeping existing systems running. Security and compliance requirements place tighter boundaries around how technology can be managed. AI is moving from experimentation into operational use.<\/p><p class=\"wp-block-paragraph\">Add a new cloud service or application and you rarely add just one more thing to monitor. You add another dependency for someone else to account for during an incident.<\/p><p class=\"wp-block-paragraph\">A service might rely on an application, database, identity platform, network path, cloud service, or external provider. When something fails, you have to work out which signals belong together and which do not.<\/p><p class=\"wp-block-paragraph\">At a smaller scale, people can keep that context in their heads or manage it across tools and teams, but with a distributed environment, they cannot.<\/p><h3 id=\"h-legacy-systems-and-constrained-budgets\" class=\"wp-block-heading\">Legacy systems and constrained budgets<\/h3><p class=\"wp-block-paragraph\">Federal agencies still devote much of their IT spending to keeping existing systems running. According to the <a href=\"https:\/\/www.gao.gov\/products\/gao-25-107795\">GAO<\/a> report on federal IT, the federal government spends more than $100 billion on IT and cyber-related investments, with agencies typically reporting about 80% of that spending on operations and maintenance of existing IT.<\/p><p class=\"wp-block-paragraph\">That makes &ldquo;modernize everything&rdquo; an unrealistic operating strategy.<\/p><p class=\"wp-block-paragraph\">New applications and cloud services have to coexist with systems that may have limited instrumentation, complicated dependencies, or years of operational history behind them. An older platform may not be a modernization priority, but it can still sit underneath a service the agency cannot afford to lose.<\/p><p class=\"wp-block-paragraph\">Before making a change, teams need to know what depends on the system and what else could be affected.<\/p><p class=\"wp-block-paragraph\">AI-powered observability can surface those relationships without relying entirely on institutional memory.<\/p><h3 id=\"h-hybrid-and-multi-cloud-sprawl\" class=\"wp-block-heading\">Hybrid and multi-cloud sprawl<\/h3><p class=\"wp-block-paragraph\">Cloud has given agencies more flexibility, but it has also given incidents more places to hide.<\/p><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.logicmonitor.com\/federal-government\">Federal workloads<\/a> can span on-premises infrastructure, private environments, AWS GovCloud, and Azure Government, making it difficult to understand dependencies.<\/p><p class=\"wp-block-paragraph\">An application can rely on a database somewhere else. A cloud service can depend on an internal identity platform or a particular network path. A problem that looks like an application failure may start several layers away.<\/p><p class=\"wp-block-paragraph\">During an incident, teams may spend valuable time trying to establish whether they are looking at one problem or several. AI-powered observability correlates those signals and narrows the investigation to the events that are actually connected.<\/p><h3 id=\"h-rising-ai-adoption-in-mission-critical-work\" class=\"wp-block-heading\">Rising AI adoption in mission-critical work<\/h3><p class=\"wp-block-paragraph\">AI adoption is the newest complexity added to IT estates. Agencies are supporting AI infrastructure and starting to rely on AI in day-to-day operations.<\/p><p class=\"wp-block-paragraph\">Eine <a href=\"https:\/\/aws.amazon.com\/blogs\/publicsector\/public-sector-poised-for-generative-ai-revolution\/\">AWS public sector AI survey<\/a> found that 12% of public-sector IT decision-makers had already adopted generative AI technologies as of late 2024. That was an early snapshot.&nbsp;<\/p><p class=\"wp-block-paragraph\">More recent research from Government Executive, reporting on an <a href=\"https:\/\/www.govexec.com\/management\/2026\/03\/most-government-leaders-say-they-outpace-private-sector-ai-adoption-survey-says\/412531\">IDC agentic government study<\/a>, reported much broader use: 82% of public-sector organizations had adopted agentic AI.<\/p><p class=\"wp-block-paragraph\">When AI becomes part of a citizen service or security workflow, agencies need to know whether the service is available, whether its dependencies are healthy, and whether the AI-enabled workflow is behaving as expected. Monitoring just the infrastructure underneath it may not tell the whole story.&nbsp;<\/p><p class=\"wp-block-paragraph\">The operational environment is getting more complicated while agencies are being asked to do more with roughly the same capacity. Monitoring and observability are no longer enough to keep critical services running and teams from missing mission-impacting incidents.<\/p><h2 id=\"h-how-ai-powered-observability-helps-government-it-teams\" class=\"wp-block-heading\">How AI-powered observability helps government IT teams<\/h2><p class=\"wp-block-paragraph\">AI-powered observability takes the manual work out of interpreting monitoring data, guides users through investigation workflows and identifies possible root causes, and surfaces proven remediation workflows.<\/p><p class=\"wp-block-paragraph\">That matters in the first few minutes of an incident, when teams are trying to separate the underlying problem from the symptoms around it and determine the full impact.&nbsp;<\/p><h3 id=\"h-less-alert-noise-faster-root-cause\" class=\"wp-block-heading\">Less alert noise, faster root cause<\/h3><p class=\"wp-block-paragraph\">One underlying problem can generate alerts across several parts of an environment. A network warning, application error, database alert, and infrastructure threshold may all point to the same event.<\/p><p class=\"wp-block-paragraph\">Without correlation, those signals send teams down different paths.<\/p><p class=\"wp-block-paragraph\">AI-powered observability can help by:<\/p><ul class=\"wp-block-list\">\n<li><strong>Deduplicating:<\/strong> Grouping repeated alerts tied to the same issue<\/li>\n\n\n\n<li><strong>Correlating:<\/strong> Connecting related signals across infrastructure, applications, networks, and services<\/li>\n\n\n\n<li><strong>Prioritizing:<\/strong> Moving higher-impact incidents ahead of lower-value noise<\/li>\n<\/ul><p class=\"wp-block-paragraph\">Instead of working through a long list of alerts one at a time, teams can start with the signals that point to the same incident and follow the evidence from there.<\/p><p class=\"wp-block-paragraph\">For organizations operating 24\/7 with constrained staffing, reducing that triage work can mean fewer unnecessary escalations and less time spent firefighting.<\/p><h3 id=\"h-preventing-outages-and-protecting-citizen-services\" class=\"wp-block-heading\">Preventing outages and protecting citizen services<\/h3><p class=\"wp-block-paragraph\">An IT problem does not have to take a service completely offline to affect the public.<\/p><p class=\"wp-block-paragraph\">A portal can slow down. A transaction can fail intermittently. An internal system can degrade enough to slow employees. A dependency can start timing out before the service itself is declared unavailable.<\/p><p class=\"wp-block-paragraph\">Predictive capabilities give IT teams time to deal with those problems before they snowball.<\/p><p class=\"wp-block-paragraph\">AI-powered observability surfaces any unusual patterns before they become outages, helps address a dependency before it fails, and enables teams to respond to a capacity constraint while there is still room to maneuver.<\/p><p class=\"wp-block-paragraph\">A service can be technically &ldquo;up&rdquo; and still be difficult for people to use. For public-sector organizations, reliability is part of the experience people have with government. Understanding and improving the user experience is mission-critical.<\/p><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n  \n  <div class=\"rtc-text-content__wrapper\">\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p>Read more about public sector service reliability in Public Sector Observability: Service Experience and Reliability Are Now Mission-Critical.<\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/blog\/service-experience-reliability-public-sector\" class=\"btn btn-link\" target=\"_self\">\n        Read blog          <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><h3 id=\"h-stronger-security-and-compliance-posture\" class=\"wp-block-heading\">Stronger security and compliance posture<\/h3><p class=\"wp-block-paragraph\">AI-powered observability also has value beyond incident response.<\/p><p class=\"wp-block-paragraph\">When infrastructure, application, network, and service data can be viewed together, security and operations teams have more context around what changed, when it changed, and what else may have been affected. That supports continuous monitoring, incident investigation, control validation, and audit preparation.<\/p><p class=\"wp-block-paragraph\">For public-sector organizations, that work happens alongside frameworks such as FedRAMP, FISMA, and Zero Trust. Observability does not replace those controls. It can make the operational evidence behind them easier to find and use.<\/p><p class=\"wp-block-paragraph\">It can also give security and IT operations a shared view during an incident. Both groups can work from the same underlying data instead of reconstructing the timeline separately. With AI-powered observability, teams collaborate easier during and after incidents and have less manual audits.&nbsp;<\/p><h2 id=\"h-what-to-look-for-in-an-ai-powered-observability-platform\" class=\"wp-block-heading\">What to look for in an AI-powered observability platform<\/h2><p class=\"wp-block-paragraph\">For government IT leaders, the right platform needs to work across the environment you have today while supporting the systems you&rsquo;re adding tomorrow. That means evaluating more than AI features. The platform should help teams see dependencies, make sense of incidents, and take action without adding operational or governance burden.<\/p><p class=\"wp-block-paragraph\"><strong>One View Across Hybrid Environments<\/strong><\/p><p class=\"wp-block-paragraph\">Government systems rarely live in one place. Look for visibility that connects legacy infrastructure, on-premises systems, and cloud environments so teams can follow an incident across boundaries instead of piecing together the story from separate consoles.<\/p><p class=\"wp-block-paragraph\"><strong>Less Noise, More Context<\/strong><\/p><p class=\"wp-block-paragraph\">More alerts do not mean better visibility. AI-powered observability should help distinguish related signals from unrelated ones, reduce duplicate alerts, and give responders enough context to understand what deserves attention.<\/p><p class=\"wp-block-paragraph\"><strong>Earlier Warning<\/strong><\/p><p class=\"wp-block-paragraph\">The most useful insight is the insight that arrives before a service disruption. An effective platform should use trends, anomalies, and historical behavior to surface emerging issues and give teams more time to respond.<\/p><p class=\"wp-block-paragraph\"><strong>Automation With Guardrails<\/strong><\/p><p class=\"wp-block-paragraph\">Government teams need the benefits of automation without giving up control. Look for capabilities that support defined policies, approvals, audit trails, and human oversight as teams move from recommendations to automated action.<\/p><p class=\"wp-block-paragraph\"><strong>Security And Compliance Built In<\/strong><\/p><p class=\"wp-block-paragraph\">Observability also has to fit the realities of public-sector environments. Data access, authorization, security controls, and governance should be part of the evaluation from the start, particularly when operational data and AI capabilities intersect.<\/p><p class=\"wp-block-paragraph\">The goal is not to find the platform with the longest list of AI features. It is to find one that connects visibility, intelligence, and action in a way that helps your team operate more effectively without compromising control.<\/p><h2 id=\"h-how-logicmonitor-fits\" class=\"wp-block-heading\">How LogicMonitor fits<\/h2><p class=\"wp-block-paragraph\">LogicMonitor is an AI-powered observability platform built for Autonomous IT.<\/p><p class=\"wp-block-paragraph\">LogicMonitor provides the hybrid observability foundation across infrastructure, cloud, applications, networks, and services essential to AIOps and automation. It extends visibility outside the traditional IT boundary into digital experience, Internet performance, and external dependencies. And Edwin AI, the AI layer, uses cross-domain observability, AI agents, contextual investigation, and governed automation to help teams detect, understand, act, and learn from every incident.<\/p><p class=\"wp-block-paragraph\">Together, those capabilities are designed to move teams from fragmented visibility toward a closed-loop operating model: Detect -&gt; Understand -&gt; Reason -&gt; Decide -&gt; Act -&gt;Verify, Learn, and Record.<\/p><p class=\"wp-block-paragraph\"><strong>Detect:<\/strong> Find signals across infrastructure, applications, logs, traces, Internet performance, digital experience, and connected tools.<\/p><p class=\"wp-block-paragraph\"><strong>Understand:<\/strong> Connect those signals to services, users, business impact, topology, dependencies, recent changes, and relevant knowledge.<\/p><p class=\"wp-block-paragraph\"><strong>Reason:<\/strong> Investigate possible causes, compare evidence, assess confidence, and explain why the condition matters.<\/p><p class=\"wp-block-paragraph\"><strong>Decide:<\/strong> Recommend or select the next step according to policy, risk, confidence, and the approved level of autonomy.<\/p><p class=\"wp-block-paragraph\"><strong>Act:<\/strong> Run a playbook, trigger an integrated tool, coordinate an agent, or send the work to a human approver.<\/p><p class=\"wp-block-paragraph\"><strong>Verify, Learn, and Record:<\/strong> Check whether the action improved the condition, preserve the audit trail, and use the outcome to improve future response.<\/p><p class=\"wp-block-paragraph\">The loop may stop at a recommendation, pause for approval, or continue through automatic remediation.<\/p><p class=\"wp-block-paragraph\">For agencies evaluating AI-powered observability, LogicMonitor is a FedRAMP Moderate Authorized platform, providing a path to bring visibility, intelligence, and governed action together to reduce operational risk, improve reliability, and support an agency&rsquo;s mission.<\/p><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-calendar-check\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xxs fs-md-text-display-xs fs-lg-text-display-sm font-medium text-core-blue-900\">\n        Move from fragmented visibility to AI-powered operations.      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p>Legacy systems, hybrid environments, and AI workloads are adding complexity to government IT. See how LogicMonitor can help connect your operational data, reduce blind spots, and move toward AI-driven operations with governed action.<\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/de\/kontakt\" class=\"btn btn-link\" target=\"_self\">\n        Lassen Sie uns reden          <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><h4 id=\"h-faqs\" class=\"wp-block-heading\">FAQs<\/h4><div class=\"accordion-block accordion-block--light\">\n      <div class=\"accordion-block__items\">\n              <div class=\"accordion-block__item active\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-what-is-ai-powered-observability\">\n            What is AI-powered observability?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer active\">\n            <p>AI-powered observability uses AI and machine learning to connect telemetry across complex IT environments, identify patterns and anomalies, and help teams prioritize and investigate issues faster.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-why-does-ai-powered-observability-matter-for-government-it\">\n            Why does AI-powered observability matter for government IT?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>Government agencies often have to operate legacy systems alongside hybrid cloud environments and increasingly AI-enabled services. AI-powered observability helps teams connect those environments and reduce the manual effort required to understand incidents.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-how-does-ai-powered-observability-help-reduce-alert-noise\">\n            How does AI-Powered observability help reduce alert noise?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>It can correlate related alerts, remove duplicates, and prioritize incidents based on their potential impact, helping IT teams focus on the issues that matter most.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-can-ai-powered-observability-help-prevent-service-disruptions\">\n            Can AI-powered observability help prevent service disruptions?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>Yes. Predictive insights can identify unusual behavior, emerging capacity issues, or other changes before they become larger incidents, giving teams more time to investigate and respond.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-does-ai-powered-observability-support-government-security-and-compliance-requirements\">\n            Does AI-powered observability support government security and compliance requirements?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>AI-powered observability can support continuous monitoring, incident investigation, and audit readiness. Government teams should also evaluate the platform&rsquo;s authorization, security controls, data handling, and governance capabilities against their specific requirements.<\/p>\n                      <\/div>\n        <\/div>\n          <\/div>\n  <\/div>","protected":false},"excerpt":{"rendered":"<p>Altsysteme, das Wachstum der Cloud und KI ver\u00e4ndern die IT im \u00f6ffentlichen Sektor. Erfahren Sie, wie vernetzte Transparenz Teams dabei hilft, schneller zu reagieren und unverzichtbare Dienste aufrechtzuerhalten.<\/p>","protected":false},"author":15,"featured_media":626956,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"unicorn_plugin_options_block_body_class":"","footnotes":""},"categories":[1],"tags":[],"industry":[7521],"role":[6783],"lm_strategic_tags":[7913,7381,7379,7437,7469,7391,7384,7284,7371,7374],"topic":[6781],"author_attribution":[8017],"lm_product":[],"class_list":["post-626939","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","industry-public-sector","role-it-leadership","lm_strategic_tags-ai-agents","lm_strategic_tags-alerts","lm_strategic_tags-anomaly-detection","lm_strategic_tags-automated-discovery","lm_strategic_tags-dependency-mapping","lm_strategic_tags-event-intelligence","lm_strategic_tags-forecasting","lm_strategic_tags-lm-envision","lm_strategic_tags-root-cause-analysis","lm_strategic_tags-topology","topic-observability","author_attribution-teia-jensen"],"acf":{"page_language":"english","translated_pages":"","updated_date":null,"author_section_checkbox":false,"author_image":null,"author_linkedin":"","author_name":"","author_job_title":"","author_dept":"","author_bio":"","reviewer_name":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Why Government IT Needs AI-Powered Observability | LogicMonitor<\/title>\n<meta name=\"description\" content=\"Complex government IT environments span legacy systems, cloud services, and AI-enabled workflows. 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Wie viele Alarme werden zu Rauschen? Wie viel Ausfallzeit kann das Unternehmen vermeiden? Und wie viele Monitoring-Tools, Lizenzen und Wartungsaufgaben kann die Organisation einsparen?<\/p><p class=\"wp-block-paragraph\">Die finanziellen Auswirkungen zeigen sich in der Regel an vier Stellen:<\/p><ol class=\"wp-block-list\">\n<li>Reduzierung der \u00dcberwachungs- und Infrastrukturkosten<\/li>\n\n\n\n<li>Weniger Ausfallzeit<\/li>\n\n\n\n<li>Weniger Stunden f\u00fcr die St\u00f6rungsbeseitigung<\/li>\n\n\n\n<li>Mehr Entwicklungszeit f\u00fcr geplante Arbeiten<\/li>\n<\/ol><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">Kundenbereitstellungen von LogicMonitor zeigen, wie sich diese Einsparungen summieren k\u00f6nnen. Derselbe Ansatz kann Betriebsteams dabei helfen, aus ihren eigenen Daten einen Business Case zu erstellen.<\/p><h2 id=\"h-what-observability-roi-means-for-operations-teams\" class=\"wp-block-heading\">Was Observability-ROI f\u00fcr Betriebsteams bedeutet<\/h2><p class=\"wp-block-paragraph\">F\u00fcr ein Betriebsteam, <a href=\"https:\/\/www.logicmonitor.com\/de\/blog\/what-is-observability\">Observability<\/a> ROI bedeutet, weniger Zeit mit der Reaktion auf Vorf\u00e4lle zu verbringen und mehr Zeit in die Verbesserung der dahinterliegenden Systeme zu investieren. Zu den Vorteilen k\u00f6nnen geringere Betriebskosten, k\u00fcrzere Ausfallzeiten, weniger manuelle Untersuchungen und mehr Entwicklungskapazit\u00e4ten f\u00fcr geplante Arbeiten geh\u00f6ren.<\/p><p class=\"wp-block-paragraph\">Der Business Case st\u00fctzt sich in der Regel auf vier Bereiche:<\/p><ul class=\"wp-block-list\">\n<li><strong>St\u00f6rungsarbeitszeit<\/strong> Zeit f\u00fcr Triage, Untersuchung, Eskalation und Wiederherstellung<\/li>\n\n\n\n<li><strong>Ausfallzeiten und Service-Zuverl\u00e4ssigkeit:<\/strong> Ausf\u00e4lle, Leistungseinbu\u00dfen und SLA-Risiken<\/li>\n\n\n\n<li><strong>Werkzeug- und Infrastrukturkosten:<\/strong> Lizenzen, Wartung, Verwaltung und vermeidbare Kapazit\u00e4tskosten<\/li>\n\n\n\n<li><strong>Ingenieurkapazit\u00e4t:<\/strong> Stunden, die f\u00fcr Zuverl\u00e4ssigkeitsarbeit, Automatisierung, Modernisierung und geplante Bereitstellung zur\u00fcckgewonnen wurden<\/li>\n<\/ul><h2 id=\"h-real-results-from-logicmonitor-deployments\" class=\"wp-block-heading\">Echte Ergebnisse von LogicMonitor-Implementierungen<\/h2><p class=\"wp-block-paragraph\">Kundenimplementierungen und Analystenstudien zeigen, wie Observability die Kosten senken, die Reaktionszeiten verk\u00fcrzen und den Entwicklungsteams mehr Zeit verschaffen kann, um an geplanten Priorit\u00e4ten zu arbeiten.<\/p><h3 id=\"h-loyola-university-maryland-faster-payback-and-lower-administrative-overhead\" class=\"wp-block-heading\">Loyola University Maryland: Schnellere Amortisation und geringerer administrativer Aufwand<\/h3><p class=\"wp-block-paragraph\">Nach <a href=\"https:\/\/nucleusresearch.com\/research\/single\/logicmonitor-roi-case-study-loyola-university-maryland\/\">Analyse von Nucleus Research<\/a>, Die Loyola University Maryland erzielte mit LogicMonitor einen ROI von 205% und erreichte die Amortisationszeit in etwa 2,4 Monaten. Unter Einbeziehung der indirekten Vorteile stieg der ROI auf 446%, bei einem internen Zinsfu\u00df von 377% \u00fcber drei Jahre.<\/p><p class=\"wp-block-paragraph\">Loyola hat LogicMonitor eingef\u00fchrt, um die Ger\u00e4teverf\u00fcgbarkeit zu verbessern und eine Echtzeitansicht seines Netzwerks zu erhalten. Die Plattform zeigte zudem, wie die Universit\u00e4t ihre bestehenden Ger\u00e4te und Netzwerkressourcen nutzte, bevor das Team neue Infrastrukturinvestitionen t\u00e4tigte.<\/p><p class=\"wp-block-paragraph\">Nucleus Research ermittelte ein Einsparpotenzial von $300.000 bei den Hardwarekosten und von 9.592 kWh bei den j\u00e4hrlichen Energiekosten. Die Analyse ergab zudem, dass LogicMonitor den technischen Wildwuchs und die betriebliche Komplexit\u00e4t reduziert hat.<\/p><p class=\"wp-block-paragraph\">F\u00fcr das Betriebsteam bestand der Nutzen in einem klareren Bild der Netzwerkleistung und der Ressourcennutzung. Diese Informationen unterst\u00fctzten eine bessere Infrastrukturplanung, als die Universit\u00e4t expandierte.<\/p><h3 id=\"h-ig-trading-lower-alert-noise-and-2-million-in-cost-avoidance\" class=\"wp-block-heading\">IG Trading: Weniger Alarm-Rauschen und 2 Millionen Pfund Kosteneinsparung<\/h3><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.logicmonitor.com\/resources\/ig-trading-observability-reduces-risk-cuts-costs\">IG Trading erzielt<\/a> Eine Reduzierung der Alarmmeldungen um 39% und gesch\u00e4tzte Kosteneinsparungen in H\u00f6he von 2 Millionen Pfund nach der Einf\u00fchrung von LogicMonitor.<\/p><p class=\"wp-block-paragraph\">Das Unternehmen nutzte LM Envision, um seine Netzwerk-, Speicher-, Virtualisierungs- und Lastenausgleichssysteme in einer einzigen Umgebung zu \u00fcberwachen. <a href=\"https:\/\/www.logicmonitor.com\/de\">LogicMonitor<\/a> bereitgestellte Dashboards, Echtzeit-Warnmeldungen, mehr als 12 Monate Datenaufbewahrung und benutzerdefiniertes Monitoring zur Schlie\u00dfung von \u00dcberwachungsl\u00fccken. <a href=\"https:\/\/www.logicmonitor.com\/support\/lm-logs\/lm-logs-overview\">LM Logs<\/a> Protokolldaten f\u00fcr historische Analysen und Compliance-Berichte an einem Ort zusammengef\u00fchrt.<\/p><p class=\"wp-block-paragraph\">Die l\u00e4ngere Datenhistorie half IG dabei, Kapazit\u00e4tstrends zu erkennen und seine Virtualisierungsumgebung genauer zu planen. Zentralisierte Protokolle erleichterten die R\u00fcckverfolgbarkeit und die Einhaltung von Compliance-Vorschriften.<\/p><p class=\"wp-block-paragraph\">Die SaaS-Bereitstellung und die sich automatisch aktualisierenden Collector von LogicMonitor machten zudem einen Gro\u00dfteil der manuellen Aktualisierungen und der Infrastrukturwartung \u00fcberfl\u00fcssig, die von der bisherigen Monitoring-Plattform von IG erforderlich waren.<\/p><p class=\"wp-block-paragraph\">F\u00fcr das Betriebsteam bedeuteten weniger ablenkende Warnmeldungen weniger Zeit beim Sortieren von Benachrichtigungen. Bessere Kapazit\u00e4tsdaten unterst\u00fctzten fundiertere Infrastrukturentscheidungen, und ein geringerer Tool-Wartungsaufwand reduzierte die laufende administrative Arbeit.<\/p><h3 id=\"h-forrester-consulting-a-modeled-313-three-year-roi\" class=\"wp-block-heading\">Forrester Consulting: Ein modellierter dreij\u00e4hriger ROI f\u00fcr 313%<\/h3><p class=\"wp-block-paragraph\">Ein beauftragter <a href=\"https:\/\/www.logicmonitor.com\/blog\/logicmonitor-edwin-ai-total-economic-impact-study-by-forrester\">Forrester Consulting-Studie zum Total Economic Impact\u2122 (TEI)<\/a> F\u00fcr eine zusammengesetzte Organisation, die LogicMonitor Edwin AI einsetzt, wurden ein dreij\u00e4hriger ROI von 313%, ein Barwert von $2,7 Millionen, risikobereinigte Vorteile in H\u00f6he von $3,6 Millionen sowie eine Amortisationszeit von weniger als sechs Monaten modelliert.<\/p><p class=\"wp-block-paragraph\">Forrester st\u00fctzte das Modell auf Interviews mit sieben Entscheidungstr\u00e4gern in f\u00fcnf Organisationen, die Edwin AI nutzen. Das Modell wies Wert zu:<\/p><ul class=\"wp-block-list\">\n<li>Alarmrauschen und Triage-Aufwand reduzieren<\/li>\n\n\n\n<li>Schnellere Ursachenanalyse<\/li>\n\n\n\n<li>Weniger kundenbeeintr\u00e4chtigende Ausfallzeiten<\/li>\n\n\n\n<li>Weniger SLA-verletzende Vorf\u00e4lle<\/li>\n\n\n\n<li>Reduzierung des Aufwands f\u00fcr das Altsystem-Event-Management<\/li>\n<\/ul><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.logicmonitor.com\/support\/edwin\/introduction-to-edwin-ai\">Edwin AI<\/a> dazu beigetragen hat <a href=\"https:\/\/www.logicmonitor.com\/blog\/azure-metrics-correlate-performance-cost-security\">Verkn\u00fcpfung zusammenh\u00e4ngender Ereignisse<\/a>, Unterdr\u00fcckung doppelt vorhandener Benachrichtigungen und Unterst\u00fctzung von Teams bei der Einhaltung einheitlicherer Vorfall-Workflows.<\/p><p class=\"wp-block-paragraph\">Dies ist ein modellierter Benchmark und kein gemessener Wert eines einzelnen Kunden. Er zeigt, wie Kundeninterviews, operative Verbesserungen und finanzielle Annahmen in einem Dreijahres-Business-Case zusammenkommen.<\/p><h2 id=\"h-where-the-savings-come-from\" class=\"wp-block-heading\">Woher die Einsparungen kommen<\/h2><p class=\"wp-block-paragraph\">Die Ergebnisse der Kunden- und Analystenbefragungen verweisen auf vier gemeinsame Quellen finanziellen Wertes.<\/p><h3 id=\"h-faster-detection-and-resolution\" class=\"wp-block-heading\">Schnellere Erkennung und Behebung<\/h3><p class=\"wp-block-paragraph\">Jede Minute, die f\u00fcr die Diagnose eines Vorfalls aufgewendet wird, erh\u00f6ht die Kosten f\u00fcr die Ausfallzeit.<\/p><p class=\"wp-block-paragraph\">LogicMonitor f\u00fchrt Metriken, Protokolle, Benachrichtigungen, Topologie- und Serviceinformationen in einer Untersuchung zusammen. Verantwortliche f\u00fcr die St\u00f6rungsbeseitigung k\u00f6nnen sehen, welche Systeme betroffen sind, und den Vorfall mit k\u00fcrzlichen \u00c4nderungen oder verwandten Ereignissen vergleichen.<\/p><p class=\"wp-block-paragraph\">Wenn Teams die Ursache schneller identifizieren, k\u00f6nnen sie fr\u00fcher mit der Behebung beginnen. Ein k\u00fcrzerer Ausfall kann entgangene Einnahmen, Wiederherstellungsaufwand, den Support-Bedarf und m\u00f6gliche SLA-Strafen reduzieren.<\/p><h3 id=\"h-less-alert-noise-and-manual-triage\" class=\"wp-block-heading\">Weniger Alarmrauschen und manuelle Triage<\/h3><p class=\"wp-block-paragraph\">Alarmger\u00e4usche erh\u00f6hen die Zeit, die Ingenieure mit der \u00dcberpr\u00fcfung von Benachrichtigungen verbringen.<\/p><p class=\"wp-block-paragraph\">Die Warnkorrelationsmodelle von LogicMonitor gruppieren Warnungen, die Merkmale wie einen betroffenen Dienst, ein betroffenes Ger\u00e4t, einen Standort oder ein Ereignismuster gemeinsam haben. Dar\u00fcber hinaus entfernt die Plattform wiederholte Warnungen, solange das zugrunde liegende Problem noch nicht behoben ist.<\/p><p class=\"wp-block-paragraph\">Weniger Benachrichtigungen bedeuten weniger manuelle Pr\u00fcfungen. Das reduziert die bezahlten Stunden f\u00fcr die Triage und die erforderliche Bereitschaftszeit zur Bearbeitung von Standardbenachrichtigungen.<\/p><h3 id=\"h-tool-consolidation\" class=\"wp-block-heading\">Tool-Konsolidierung<\/h3><p class=\"wp-block-paragraph\">Mehrere \u00dcberwachungstools verursachen h\u00e4ufig \u00fcberschneidende Lizenz- und Wartungskosten.<\/p><p class=\"wp-block-paragraph\">LogicMonitor vereint die \u00dcberwachung von Netzwerken, Cloud, Kubernetes, On-Premises-Infrastruktur, Anwendungen und Protokollen in einer einzigen Plattform. Wenn Teams diese Datenquellen gemeinsam einsehen k\u00f6nnen, k\u00f6nnen sie doppelte Abdeckungen identifizieren und entscheiden, welche Lizenzen, Integrationen oder Supportvertr\u00e4ge sie k\u00fcndigen k\u00f6nnen.<\/p><p class=\"wp-block-paragraph\">Die Entfernung sich \u00fcberschneidender Tools senkt wiederkehrende Lizenzgeb\u00fchren. Sie kann auch den Arbeitsaufwand f\u00fcr Integrationen, Upgrades, Verwaltung und Support verringern.<\/p><h3 id=\"h-reclaimed-engineering-capacity\" class=\"wp-block-heading\">Freigesetzte Engineering-Kapazit\u00e4t<\/h3><p class=\"wp-block-paragraph\">Durch schnellere Untersuchungen, ein geringeres Alarmvolumen und weniger Tools eingesparte Zeit kann wieder in andere Entwicklungsarbeiten flie\u00dfen.<\/p><p class=\"wp-block-paragraph\">Teams k\u00f6nnen diese Kapazit\u00e4t nutzen, um die Zuverl\u00e4ssigkeit zu verbessern, Automatisierung aufzubauen, Systeme zu modernisieren oder geplante Projekte abzuschlie\u00dfen. Ingenieure k\u00f6nnten wiederkehrende Fehlerquellen beseitigen, Runbooks erstellen, Altsysteme aktualisieren oder technische Schulden angehen.<\/p><p class=\"wp-block-paragraph\">Um diesen Nutzen in eine ROI-Berechnung einzubeziehen, messen Sie die Stunden, die nicht mehr f\u00fcr reaktive Arbeit aufgewendet werden, und weisen Sie dieser Kapazit\u00e4t einen Wert zu. Das Ergebnis kann sich in vermiedenen Neueinstellungen, einer schnelleren Projektabwicklung oder mehr geleisteter Zuverl\u00e4ssigkeitsarbeit ohne zus\u00e4tzliche Personalaufstockung zeigen.<\/p><h2 id=\"h-how-ai-and-automation-extend-the-roi\" class=\"wp-block-heading\">Wie KI und Automatisierung den ROI steigern<\/h2><p class=\"wp-block-paragraph\">KI und Automatisierung k\u00f6nnen den Wert der Observability steigern, indem sie die Zeit zwischen Erkennung, Untersuchung und genehmigter Aktion verk\u00fcrzen.<\/p><p class=\"wp-block-paragraph\">Automatisierung kann wiederkehrende Triage-Aufgaben wie das Gruppieren zusammenh\u00e4ngender Alarme, das Entfernen doppelt vorhandener Benachrichtigungen, das Sammeln von Diagnoseinformationen und das Weiterleiten von Vorf\u00e4llen an das richtige Team \u00fcbernehmen.<\/p><p class=\"wp-block-paragraph\">Edwin AI analysiert den Vorfall im Kontext. Es gruppiert zusammenh\u00e4ngende Warnungen basierend auf gemeinsamen Attributen und Beziehungen, wie beispielsweise dem betroffenen Dienst, dem Ger\u00e4t, dem Standort oder dem Ereignismuster, zu einer einzigen Erkenntnis. Es kann auch Metriken, Protokolle, Warnungen, \u00c4nderungsanfragen, die Topologie, fr\u00fchere Vorf\u00e4lle und betriebliches Wissen untersuchen, um eine Zeitleiste zu erstellen.<\/p><p class=\"wp-block-paragraph\">Diese Analyse hilft Edwin AI dabei, die wahrscheinlichste Ursache zu identifizieren und die Beweise daf\u00fcr anzuzeigen.<\/p><p class=\"wp-block-paragraph\">Beispielsweise k\u00f6nnte es eine Dienstleistungswarnung mit einer k\u00fcrzlichen Bereitstellung, zugeh\u00f6rigen Infrastrukturwarnungen und Protokollereignissen von betroffenen Konfigurationselementen verkn\u00fcpfen. Der Bearbeiter erh\u00e4lt die wahrscheinliche Ursache, den Umfang des Vorfalls, unterst\u00fctzende Beweise und empfohlene n\u00e4chste Schritte in einer einzigen Untersuchungsansicht.<\/p><p class=\"wp-block-paragraph\">F\u00fcr kritische oder wichtige Erkenntnisse kann Edwin AI automatisch eine Untersuchung generieren. Einsatzkr\u00e4fte k\u00f6nnen den KI-Agenten auch nutzen, um Fragen zu dem Vorfall zu stellen und \u00e4hnliche Ereignisse zu \u00fcberpr\u00fcfen.<\/p><p class=\"wp-block-paragraph\">F\u00fcr genehmigte Anwendungsf\u00e4lle k\u00f6nnen gesteuerte Arbeitsabl\u00e4ufe Abhilfema\u00dfnahmen wie das Sammeln von Diagnosedaten oder das Anwenden einer vordefinierten Korrektur ausf\u00fchren. Risikoreichere Aktionen k\u00f6nnen weiterhin einer menschlichen \u00dcberpr\u00fcfung unterzogen werden. Dies reduziert repetitive Arbeiten und bindet gleichzeitig Personen ein, wenn eine falsche Aktion ein gr\u00f6\u00dferes operatives Risiko bergen k\u00f6nnte.<\/p><h3 id=\"h-automate-triage-to-reduce-labor-cost-per-incident\" class=\"wp-block-heading\">Automatisierung der Triage zur Reduzierung der Arbeitskosten pro Vorfall<\/h3><p class=\"wp-block-paragraph\">Bechtle Suisse meldete einen <a href=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2024\/05\/965_Bechtle_Suisse_Case_Study_v4-2.pdf\">50%-Reduzierung der administrativen Aufgaben im Zusammenhang mit der MTTR<\/a> nach der Einf\u00fchrung von LogicMonitor. Die Fallstudie berichtet zudem von einer Verk\u00fcrzung der Zeit f\u00fcr die Kundeneinf\u00fchrung um 50%.<\/p><p class=\"wp-block-paragraph\">Das Ergebnis zeigt, wie der Abbau repetitiver administrativer Arbeit Engineering- und Support-Teams Zeit zur\u00fcckgeben kann. Ingenieure verbringen weniger Zeit mit der Vorbereitung von Routinearbeiten und mehr Zeit mit dem L\u00f6sen komplexer Probleme.<\/p><h3 id=\"h-shorten-investigations-and-speed-resolution\" class=\"wp-block-heading\">Untersuchungen verk\u00fcrzen und F\u00e4lle schneller l\u00f6sen<\/h3><p class=\"wp-block-paragraph\">Die Forrester-Studie prognostizierte eine Reduzierung des Zeitaufwands f\u00fcr komplexe Ursachenanalysen um 60% im ersten Jahr und um 70% bis zum dritten Jahr. Der finanzielle Nutzen ergab sich aus der Reduzierung des Untersuchungsaufwands und der Verk\u00fcrzung der Dauer von Ausf\u00e4llen, die Auswirkungen auf die Kunden hatten.<\/p><h3 id=\"h-extend-observability-to-security-and-resource-efficiency\" class=\"wp-block-heading\">Erweitern Sie die Observability auf Sicherheit und Ressourceneffizienz<\/h3><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.logicmonitor.com\/cloud\/ai-monitoring\">LogicMonitors KI-\u00dcberwachung<\/a> kann die GPU-Auslastung und den Token-Verbrauch verfolgen. Arbeitslastdaten k\u00f6nnen auch ineffiziente oder ungenutzte Ressourcen aufdecken.<\/p><p class=\"wp-block-paragraph\">Teams k\u00f6nnen diese Messungen nutzen, um ungenutzte Rechenkapazit\u00e4t zu finden, unn\u00f6tige Ausgaben zu senken und Kapazit\u00e4ten genauer zu planen.<\/p><p class=\"wp-block-paragraph\">Der finanzielle Nutzen sollte an ein messbares Ergebnis gekn\u00fcpft sein, wie etwa geringere Verschwendung von Rechenleistung, reduzierter Supportaufwand, weniger manuelle Compliance-Aufgaben oder weniger f\u00fcr die Analyse ben\u00f6tigte Tools.<\/p><h3 id=\"h-govern-automation-with-approval-workflows\" class=\"wp-block-heading\">Automatisierung mit Genehmigungsworkflows steuern<\/h3><p class=\"wp-block-paragraph\">Laut dem <a href=\"https:\/\/www.logicmonitor.com\/de\/resources\/2026-observability-ai-trends-outlook\">LogicMonitors Ausblick auf die Trends in den Bereichen Observability und KI f\u00fcr das Jahr 2026<\/a>, Nur 4% der Unternehmen haben KI im IT-Betrieb vollst\u00e4ndig implementiert, w\u00e4hrend sich 49% noch in der Pilot- oder Testphase befinden.<\/p><p class=\"wp-block-paragraph\">Governance hilft Unternehmen dabei, die Vorteile der Automatisierung zu nutzen und gleichzeitig klare Grenzen zu setzen. Teams k\u00f6nnen definieren, welche Aktionen automatisch ablaufen, welche eine Genehmigung erfordern und welche manuell bleiben m\u00fcssen.<\/p><p class=\"wp-block-paragraph\">Richtlinienbasierte Aktionen und Genehmigungsschritte erm\u00f6glichen es Teams, risikoarme Korrekturma\u00dfnahmen zu automatisieren und gleichzeitig Entscheidungen mit h\u00f6herem Risiko unter Kontrolle zu halten.<\/p><h3 id=\"h-connect-observability-data-to-business-kpis\" class=\"wp-block-heading\">Observability-Daten mit Gesch\u00e4fts-KPIs verkn\u00fcpfen<\/h3><p class=\"wp-block-paragraph\">Laut derselben Trendumfrage von LogicMonitor sind nur 41% der IT-F\u00fchrungskr\u00e4fte mit der F\u00e4higkeit ihrer Plattform zufrieden, n\u00fctzliche Erkenntnisse zu liefern.<\/p><p class=\"wp-block-paragraph\">KI kann Observability-Daten mit dem Vorfallvolumen, der MTTR, den Ausfallzeiten, den Infrastrukturkosten, der SLA-Leistung und den eingesparten Ingenieursstunden verkn\u00fcpfen. Diese Verkn\u00fcpfungen helfen dabei, technische Verbesserungen in den Nachweis geringerer Kosten, gesch\u00fctzter Ums\u00e4tze oder einer erh\u00f6hten Teamkapazit\u00e4t umzuwandeln.<\/p><h2 id=\"h-how-to-calculate-observability-roi\" class=\"wp-block-heading\">Wie man den ROI von Observability berechnet<\/h2><p class=\"wp-block-paragraph\">Beginnen Sie mit einer vertretbaren Sch\u00e4tzung und verbessern Sie diese, sobald bessere Basisdaten verf\u00fcgbar werden.<\/p><p class=\"wp-block-paragraph\">Sch\u00e4tzen Sie ab, wie viel Entwicklungszeit derzeit f\u00fcr reaktive Vorf\u00e4lle aufwendet. Multiplizieren Sie die Teamgr\u00f6\u00dfe mit den voll berechneten Lohnkosten und dem Anteil dieser Arbeit, den das Team voraussichtlich wieder reinzuholen hofft.<\/p><p class=\"wp-block-paragraph\">Wenn beispielsweise 10 Ingenieure 30% ihrer Zeit f\u00fcr die reaktive St\u00f6rungsbehebung aufwenden und das Team die H\u00e4lfte dieses Aufwands wiedergewinnen kann, entspricht die zur\u00fcckgewonnene Kapazit\u00e4t 1,5 Ingenieuren.<\/p><p class=\"wp-block-paragraph\">Entscheiden Sie, ob diese Kapazit\u00e4t vermiedene Neueinstellungen, geplante Lieferungen, Zuverl\u00e4ssigkeitsarbeiten oder eine Mischung aus diesen Ergebnissen unterst\u00fctzen wird.<\/p><h3 id=\"h-estimate-the-business-impact-of-reduced-downtime\" class=\"wp-block-heading\">Sch\u00e4tzen Sie die gesch\u00e4ftlichen Auswirkungen reduzierter Ausfallzeiten<\/h3><p class=\"wp-block-paragraph\">Multiplizieren Sie die Ausfallzeitkosten der Organisation pro Stunde mit der Reduzierung der ungeplanten Ausfallzeitstunden. Addieren Sie, sofern Daten verf\u00fcgbar sind, vermiedene Vertragsstrafen, verfehlte SLAs, Wiederherstellungsarbeiten und Kosten f\u00fcr den Kundensupport.<\/p><p class=\"wp-block-paragraph\">Verwenden Sie nach M\u00f6glichkeit die unternehmenseigene Ausfallzeitsch\u00e4tzung. Ein externer Benchmark kann eine fr\u00fche Planungsannahme unterst\u00fctzen, aber der finale Business Case sollte interne Umsatz- und Personaldaten nutzen.<\/p><h3 id=\"h-add-direct-savings-from-consolidation\" class=\"wp-block-heading\">Direkte Einsparungen durch Konsolidierung hinzuf\u00fcgen<\/h3><p class=\"wp-block-paragraph\">Z\u00e4hlen Sie die Lizenzen, die Hardware, die Wartungsvertr\u00e4ge, die Integrationen und den dedizierten Support-Aufwand auf, die das neue Betriebsmodell einsparen kann.<\/p><p class=\"wp-block-paragraph\">Halten Sie einmalige Migrationskosten getrennt von wiederkehrenden Einsparungen, damit die Amortisationszeit \u00fcbersichtlich bleibt. Kundeneinf\u00fchrungen zeigen, dass diese Einsparungen Lizenz-, Hardware-, Wartungs- und Personalkosten umfassen k\u00f6nnen.<\/p><h3 id=\"h-compare-the-benefits-with-annual-cost\" class=\"wp-block-heading\">Vergleiche die Vorteile mit den j\u00e4hrlichen Kosten<\/h3><p class=\"wp-block-paragraph\">Addieren Sie die freigesetzte Entwicklungskapazit\u00e4t, die vermiedene Ausfallzeit und die direkten Einsparungen durch Konsolidierung. Vergleichen Sie die Summe mit den j\u00e4hrlichen Plattform- und Betriebskosten.<\/p><p class=\"wp-block-paragraph\">Pr\u00fcfen Sie die Sch\u00e4tzung anhand konservativer, realistischer und optimistischer Szenarien. Finanz- und Ingenieurteams sollten die Annahmen gemeinsam \u00fcberpr\u00fcfen k\u00f6nnen.<\/p><h2 id=\"h-kpis-that-prove-observability-roi\" class=\"wp-block-heading\">KPIs, die den ROI von Observability belegen<\/h2><p class=\"wp-block-paragraph\">Erstellen Sie vor dem Rollout eine Ausgangsbasis und messen Sie danach dieselben Indikatoren:<\/p><ul class=\"wp-block-list\">\n<li><strong>MTTD<\/strong>wie schnell das Team ein Problem erkennt<\/li>\n\n\n\n<li><strong>MTTR<\/strong>Wie lange es dauert, den Normalbetrieb wiederherzustellen<\/li>\n\n\n\n<li><strong>Alarm-zu-Vorfall-Verh\u00e4ltnis<\/strong>Wie viele Alarme werden zu umsetzbaren Vorf\u00e4llen?<\/li>\n\n\n\n<li><strong>Kosten pro Vorfall<\/strong>Arbeits-, Ausfall-, Wiederherstellungs- und Strafkosten<\/li>\n\n\n\n<li><strong>Ungeplante Ausfallzeit<\/strong>Stunden der Betriebsunterbrechung<\/li>\n\n\n\n<li><strong>Werkzeugkosten<\/strong>Lizenz-, Infrastruktur-, Wartungs- und Supportkosten<\/li>\n\n\n\n<li><strong>Eingesparte Ingenieurstunden<\/strong>Zeit von der Triage, Untersuchung und routinem\u00e4\u00dfigen Behebung bis zur R\u00fcckkehr<\/li>\n\n\n\n<li><strong>Genehmigte Aktionen automatisiert<\/strong>F\u00e4lle, die durch geregelte Workflows abgeschlossen wurden<\/li>\n<\/ul><h2 id=\"h-prove-the-roi-for-your-own-team\" class=\"wp-block-heading\">Weisen Sie den ROI f\u00fcr Ihr eigenes Team nach<\/h2><p class=\"wp-block-paragraph\">Observability wird zu einer finanziellen Entscheidung, wenn technische Verbesserungen mit Kosten verkn\u00fcpft werden, die das Unternehmen bereits erfasst.<\/p><p class=\"wp-block-paragraph\">Erfassen Sie das Alarmierungsvolumen, MTTD, MTTR, Ausfallzeiten, die Ausgaben f\u00fcr Monitoring-Tools, den Aufwand f\u00fcr Vorf\u00e4lle und die f\u00fcr reaktive Arbeit aufgewendeten Ingenieursstunden. Nach der Bereitstellung messen Sie dieselben Indikatoren erneut und rechnen die Ver\u00e4nderungen in vermiedene Kosten, zur\u00fcckgewonnene Kapazit\u00e4t und gesch\u00fctzten Umsatz um.<\/p><p class=\"wp-block-paragraph\">Die Kundenergebnisse von LogicMonitor zeigen, was eine gut konzipierte Implementierung leisten kann. Die Ergebnisse h\u00e4ngen jedoch weiterhin vom Umfang des Deployments, der Qualit\u00e4t der Instrumentierung, der Prozessreifegrad und den Arbeitsabl\u00e4ufen ab, die ein Team zu automatisieren w\u00e4hlt.<\/p><p class=\"wp-block-paragraph\">Beginnen Sie mit Ihren eigenen Basisdaten und messen Sie dann dieselben Kosten nach dem Deployment.<\/p><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-calendar-check\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xxs fs-md-text-display-xs fs-lg-text-display-sm font-medium text-core-blue-900\">\n        Sehen Sie, wie viele Ingenieursstunden, wie viel Betriebszeit und wie viele Tooling-Ausgaben Sie einsparen k\u00f6nnen      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p><span style=\"font-weight: 400\">LogicMonitor hilft Teams dabei, Observability-Daten mit operativen und finanziellen Ergebnissen zu verkn\u00fcpfen.<\/span><\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/de\/signup\" class=\"btn btn-link\" target=\"_self\">\n        Kostenlose Testversion starten           <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><h4 id=\"h-faqs\" class=\"wp-block-heading\">FAQs<\/h4><div class=\"accordion-block accordion-block--light\">\n      <div class=\"accordion-block__items\">\n              <div class=\"accordion-block__item active\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-has-observability-actually-saved-operations-teams-money\">\n            Hat Observability Betriebsteams tats\u00e4chlich Geld gespart?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer active\">\n            <p><span style=\"font-weight: 400\">Ja, namentlich genannte LogicMonitor-Implementierungen f\u00fchren zu Einsparungen durch geringere Tool-Kosten, reduzierten Verwaltungsaufwand, weniger Fehlalarme und eine verbesserte Infrastrukturplanung. Die Loyola University Maryland erzielte einen j\u00e4hrlichen ROI von 205%, IG Trading vermeldete Kosteneinsparungen in H\u00f6he von 2 Millionen Pfund, und Schneider Electric konsolidierte 83% seiner \u00dcberwachungstools.<\/span><\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-which-kpis-measure-observability-roi\">\n            Welche KPIs messen den ROI von Observability?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p><span style=\"font-weight: 400\">Erfassen Sie MTTD, MTTR, das Verh\u00e4ltnis von Alarmen zu Vorf\u00e4llen, die Kosten pro Vorfall, ungeplante Ausfallzeiten, die Ausgaben f\u00fcr Tools und die eingesparten Ingenieurstunden. Messen Sie jeden Wert vor und nach der Implementierung und verkn\u00fcpfen Sie die \u00c4nderung dann mit den Arbeits-, Ausfallzeit- oder direkten Betriebskosten.<\/span><\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-how-quickly-can-observability-savings-appear\">\n            Wie schnell k\u00f6nnen sich Einsparungen durch Observability zeigen?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p><span style=\"font-weight: 400\">Einige Einsparungen k\u00f6nnen kurz nach der Einf\u00fchrung sichtbar werden, insbesondere wenn Teams den Alarm-L\u00e4rm reduzieren oder repetitive Triage-Aktivit\u00e4ten automatisieren. Langfristige Vorteile wie Tool-Konsolidierung, verbesserte Kapazit\u00e4tsplanung und wiedergewonnene Entwicklungszeit erfordern m\u00f6glicherweise mehrere Monate an Ausgangs- und Nachbereitungsdaten.<\/span><\/p>\n                      <\/div>\n        <\/div>\n          <\/div>\n  <\/div>","protected":false},"excerpt":{"rendered":"<p>Observability kann Alarmrauschen reduzieren, die Reaktion auf Vorf\u00e4lle beschleunigen, Ausfallzeiten verringern und Ingenieuren mehr Zeit f\u00fcr geplante Arbeiten verschaffen. Kunden von LogicMonitor haben diese Vorteile genutzt, um Kosten zu senken und bessere Infrastrukturentscheidungen zu treffen.<\/p>","protected":false},"author":16,"featured_media":625782,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"unicorn_plugin_options_block_body_class":"","footnotes":""},"categories":[5035],"tags":[5300,5697,6223,6232,6537,6623,6867],"industry":[6790],"role":[],"lm_strategic_tags":[],"topic":[],"author_attribution":[8014],"lm_product":[],"class_list":["post-625777","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","industry-all","author_attribution-sofia-burton"],"acf":{"page_language":"english","translated_pages":"","updated_date":null,"author_section_checkbox":false,"author_image":null,"author_linkedin":"","author_name":"","author_job_title":"","author_dept":"","author_bio":"","reviewer_name":""},"yoast_head":"<!-- This site is optimized with the 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HTTPS die Antwort auf Man-in-the-Middle-Angriffe?"},"content":{"rendered":"<?xml encoding=\"UTF-8\"><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50 rtc-text-content--no-top-pad\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-book-open\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xs fs-md-text-display-sm fs-lg-text-display-md font-medium text-core-blue-900\">\n        Der schnelle \u00dcberblick      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900 headline-is-quote\">\n        <p>HTTPS sharply cuts man-in-the-middle risk, yet the unprotected first HTTP hop still leaves a window attackers can exploit.<\/p>\n      <\/div>\n    \n                  <ul class=\"rtc-text-content__bullet-list\">\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>A 2017 Catchpoint investigation caught an HTTP 302 redirect injected only for users in China, invisible to direct HTTPS tests.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>HTTPS delivers confidentiality, integrity, and server authentication once TLS is established, and HSTS upgrades future requests before they leave the browser.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>A simple uptime check would have called the site healthy while real users were being rerouted to unintended destinations.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Test both HTTP and HTTPS from user-relevant regions, and validate the full redirect chain, certificate, and final page, not just the response code.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                  <\/ul>\n      \n      \n            <\/div>\n<\/div><p class=\"wp-block-paragraph\"><\/p><h2 id=\"h-can-https-prevent-man-in-the-middle-attacks-what-a-redirect-injection-reveals\" class=\"wp-block-heading\">Can HTTPS Prevent Man-in-the-Middle Attacks? What a Redirect Injection Reveals<\/h2><p class=\"wp-block-paragraph\">A man-in-the-middle (MITM) attack is a situation where a malicious entity can read or alter data as it moves between two or more systems, usually between a user and the website they&rsquo;re visiting.<\/p><p class=\"wp-block-paragraph\">The attacker sits on the network path and can eavesdrop on the exchange, change the content, or redirect the user to a different property on the Internet without the user realizing they&rsquo;re no longer communicating with the intended machine.<\/p><p class=\"wp-block-paragraph\">This kind of interception tends to show up along specific Internet paths and regions, where a system positioned on the path can quietly rewrite or reroute traffic.<\/p><p class=\"wp-block-paragraph\">It isn&rsquo;t limited to any one country or network. The risk exists wherever an attacker can insert themselves between users and the site they&rsquo;re trying to reach.<\/p><p class=\"wp-block-paragraph\">To carry out interception, an attacker may use one of several methods to split the TCP connection into two separate connections, so that one runs between the client and the attacker and the second runs between the attacker and the web server.<\/p><p class=\"wp-block-paragraph\">That full-proxy approach lets the attacker relay data in both directions.<\/p><p class=\"wp-block-paragraph\">Response or redirect injection does not necessarily require two persistent TCP connections acting as a full proxy. An attacker on the path can inject a crafted response to a plain HTTP request without maintaining a complete proxy session.<\/p><p class=\"wp-block-paragraph\">The root cause is plain HTTP&rsquo;s lack of transport encryption, integrity protection, and authenticated server identity. Because HTTP carries requests and responses in the clear, anyone positioned on the network can observe or tamper with them. It helps to separate two distinct activities.<\/p><p class=\"wp-block-paragraph\">Passive packet capture is eavesdropping on unencrypted traffic, the kind of observation an Internet Service Provider or a network administrator can perform with a packet sniffer such as Wireshark, Fiddler, or HTTP Analyzer.<\/p><p class=\"wp-block-paragraph\">Passive sniffing reads traffic but does not itself modify or redirect it, so it is not an active MITM. An active MITM changes or reroutes the traffic in flight, which is what makes redirect injection possible.<\/p><h2 class=\"wp-block-heading\" id=\"h-why-https-matters-for-preventing-interception\">Why HTTPS matters for preventing interception<\/h2><p class=\"wp-block-paragraph\">HTTPS is HTTP carried over Transport Layer Security (TLS). You may still see it described with the older term SSL (Secure Sockets Layer), but SSL is legacy terminology, and TLS is the protocol in use today.<\/p><p class=\"wp-block-paragraph\">HTTPS was first adopted to protect transactions that involved money and sensitive content, and it is now the default across the web.<\/p><p class=\"wp-block-paragraph\">Once an authenticated TLS connection is established, HTTPS provides confidentiality, integrity, and server authentication. It encrypts the data in transit, detects tampering, and verifies that the server presenting the certificate is the one the client intended to reach.<\/p><p class=\"wp-block-paragraph\">That combination materially reduces MITM risk, because an attacker who cannot obtain a valid certificate for a domain they don&rsquo;t control cannot silently impersonate the server.<\/p><p class=\"wp-block-paragraph\">HTTPS does not prevent every MITM attack. Residual risks remain, including server misconfiguration, invalid or compromised certificates, downgrade paths that push a client back to a weaker connection, and the unprotected first HTTP hop before a redirect to HTTPS completes. Treating HTTPS as absolute protection leaves those gaps unexamined.<\/p><p class=\"wp-block-paragraph\">HTTP Strict Transport Security (HSTS) closes part of the gap. It tells browsers to use HTTPS on future visits to a domain, so a later plain HTTP request gets upgraded before it ever leaves the browser.<\/p><p class=\"wp-block-paragraph\">The caveat is first contact: the very first request can still be vulnerable unless the browser already knows the HSTS policy from a prior visit or the domain is on the preload list. This bootstrap MITM vulnerability is described in<a href=\"https:\/\/datatracker.ietf.org\/doc\/html\/rfc6797\"> RFC 6797<\/a>.<\/p><p class=\"wp-block-paragraph\">Browser behavior has kept pace. Modern browsers treat plain HTTP as insecure and warn users, often with a &ldquo;Not Secure&rdquo; label in the location bar, particularly on pages that collect passwords or payment details. Secure browsing over HTTPS has become the norm for both desktop and mobile users.<\/p><h2 class=\"wp-block-heading\" id=\"h-how-a-redirect-interception-looks-in-the-field\">How a redirect interception looks in the field<\/h2><p class=\"wp-block-paragraph\">In a 2017 Catchpoint customer investigation, synthetic web tests running from locations in China exposed an anomalous redirect that did not appear when the site was accessed directly over HTTPS.<\/p><p class=\"wp-block-paragraph\">Synthetic monitoring emulates user journeys from global locations, so it surfaced the problem through emulated access from user-relevant locations, the way users in that region would experience it.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"954\" height=\"618\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-1.png\" alt=\"\" class=\"wp-image-616919\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-1.png 954w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-1-18x12.png 18w\" sizes=\"auto, (max-width: 954px) 100vw, 954px\"><\/figure><p class=\"wp-block-paragraph\">Waterfall view from the synthetic test showing the unexpected HTTP 302 redirect on the plain HTTP request.<\/p><p class=\"wp-block-paragraph\">Here&rsquo;s what the investigation turned up:<\/p><ul class=\"wp-block-list\">\n<li>The number of items downloaded was highly inconsistent across runs.<\/li>\n\n\n\n<li>The waterfall view showed the HTTP version of the site being redirected to unexpected destinations using an HTTP 302 (Temporary Redirect), evidence consistent with on-path redirect injection.<\/li>\n\n\n\n<li>The HTTPS version of the same site did not show this behavior and was not redirected.<\/li>\n\n\n\n<li>The site had a permanent redirect (HTTP 301) from https:\/\/ to https:\/\/, and the first unsecured HTTP request created the window for interception before the HTTPS redirect completed.<\/li>\n<\/ul><p class=\"wp-block-paragraph\">A shallow uptime check would have accepted the HTTP endpoint&rsquo;s response and reported the site as available, even though users were being redirected somewhere unintended. Availability does not equal successful, trustworthy access.<\/p><p class=\"wp-block-paragraph\">When only one market is affected, the business stakes still add up: credential theft, malware exposure, failed transactions, lost conversions, and brand damage, often while dashboards elsewhere look healthy.<\/p><h2 class=\"wp-block-heading\" id=\"h-how-to-separate-interception-from-a-benign-cause\">How to separate interception from a benign cause<\/h2><p class=\"wp-block-paragraph\">A 302 to an unexpected domain is consistent with on-path interference, but it is not conclusive on its own. Before attributing it to an attacker, teams would compare results across regions and networks, check DNS responses, inspect response headers and destination hosts, and line those findings up against a direct-HTTPS test.<\/p><p class=\"wp-block-paragraph\">That comparison separates interception from a misconfigured CDN, a bad redirect rule, or a misbehaving third-party dependency. The discipline matters because each of those causes calls for a different fix.<\/p><p class=\"wp-block-paragraph\">Based on what the 2017 investigation exposed and how monitoring has evolved since then, teams should treat HTTPS and delivery-path risks using the following present-day practices.<\/p><h2 class=\"wp-block-heading\" id=\"h-what-teams-should-do-now\">What teams should do now<\/h2><ul class=\"wp-block-list\">\n<li>Publish HTTPS URLs directly in email, ads, canonical tags, sitemaps, and internal links.<\/li>\n\n\n\n<li>Keep HTTP-to-HTTPS redirects in place, and don&rsquo;t treat them as sufficient protection on their own.<\/li>\n\n\n\n<li>Deploy HSTS, and consider preload only after validating the full domain and subdomain estate.<\/li>\n\n\n\n<li>Use current TLS configurations and valid certificates.<\/li>\n\n\n\n<li>Eliminate mixed content and set secure cookie attributes appropriately.<\/li>\n\n\n\n<li>Test both HTTP and HTTPS from user-relevant regions and networks.<\/li>\n\n\n\n<li>Validate the final hostname, redirect chain, certificate, content, and page composition, not just the HTTP response code.<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"h-how-teams-would-investigate-this-today\">How teams would investigate this today<\/h2><p class=\"wp-block-paragraph\">The same problem is easier to localize now with global external evidence in hand. Here is what each capability contributes to this kind of issue:<\/p><ul class=\"wp-block-list\">\n<li>Global synthetic tests reveal that only particular geographies or networks are affected, which points the investigation toward the delivery path rather than the origin.<\/li>\n\n\n\n<li>Redirect and waterfall evidence localizes the failure to the delivery path and shows exactly where the unexpected hop occurs.<\/li>\n\n\n\n<li>Infrastructure telemetry helps rule out an origin or application failure, so responders don&rsquo;t misread a path problem as a server problem.<\/li>\n\n\n\n<li>Correlation across those signals helps responders avoid chasing healthy internal systems while the real fault sits outside the environment.<\/li>\n<\/ul><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.logicmonitor.com\/de\/internet-performance-monitoring\">LM Internet Performance Monitoring<\/a> supports this work with global testing, regional comparison, user-perspective visibility, and delivery-path analysis.<\/p><p class=\"wp-block-paragraph\">Within the LogicMonitor platform,<a href=\"https:\/\/www.logicmonitor.com\/de\/infrastructure-monitoring\"> LM Envision<\/a> und<a href=\"https:\/\/www.logicmonitor.com\/de\/edwin-ai\"> Edwin AI<\/a> extend that picture for present-day investigation by connecting internal health signals to external path evidence.<\/p><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.logicmonitor.com\/blog\/autonomous-operations-without-blind-spots\">Autonomes IT-Monitoring<\/a> is the operational outcome that becomes possible when trustworthy analysis and automation draw on both internal health signals and external evidence of what the user path is actually doing.<\/p><h2 class=\"wp-block-heading\" id=\"h-protect-your-users-from-delivery-path-risks\">Protect your users from delivery-path risks<\/h2><p class=\"wp-block-paragraph\">HTTPS adoption is widespread, and that is a real gain for web security. Direct-HTTPS hygiene, HSTS, and geographic visibility into the delivery path still matter, because the risks that remain tend to hide on the first hop and in specific regions. The teams that catch these problems are the ones watching what the user path actually does, not just whether an endpoint responds.<\/p><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-calendar-check\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xxs fs-md-text-display-xs fs-lg-text-display-sm font-medium text-core-blue-900\">\n        Catch delivery-path interception before it reaches your users.      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p>LogicMonitor provides global synthetic testing, regional comparison, and delivery-path analysis, so you can spot a rogue redirect the moment it appears. Connect that external evidence to your internal health signals and resolve issues before conversions and trust erode.<\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/catchpoint-demo\" class=\"btn btn-link\" target=\"_self\">\n        Demo anfordern          <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><h4 id=\"h-faqs\" class=\"wp-block-heading\">FAQs<\/h4><div class=\"accordion-block accordion-block--light\">\n      <div class=\"accordion-block__items\">\n              <div class=\"accordion-block__item active\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-does-https-completely-prevent-man-in-the-middle-attacks\">\n            Does HTTPS completely prevent man-in-the-middle attacks?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer active\">\n            <p>No. HTTPS strongly reduces the risk by encrypting traffic, detecting tampering, and authenticating the server, but residual gaps remain. These include server misconfiguration, invalid or compromised certificates, downgrade paths, and the unprotected first HTTP request before a redirect to HTTPS completes.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-what-is-hsts-and-how-does-it-help\">\n            What is HSTS and how does it help?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>HTTP Strict Transport Security tells browsers to use HTTPS on all future visits to a domain, so a later plain HTTP request is upgraded before it leaves the browser. The catch is first contact: the very first request can still be vulnerable unless the browser already knows the policy or the domain is on the preload list.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-how-can-teams-detect-a-redirect-interception-that-only-affects-one-region\">\n            How can teams detect a redirect interception that only affects one region?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>Global synthetic tests run from user-relevant locations reveal when only specific geographies or networks are affected, which points the investigation toward the delivery path. Teams then compare results across regions, inspect DNS responses and response headers, and line those findings up against a direct HTTPS test to separate an attack from a benign misconfiguration.<\/p>\n                      <\/div>\n        <\/div>\n          <\/div>\n  <\/div>","protected":false},"excerpt":{"rendered":"<p>Erfahren Sie, wie synthetisches Monitoring einen versteckten HTTP-Redirect-Angriff aufgedeckt hat und warum HTTPS, HSTS und Transparenz im Bereitstellungspfad Ihre Benutzer vor Abfangen sch\u00fctzen.<\/p>","protected":false},"author":16,"featured_media":626192,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"unicorn_plugin_options_block_body_class":"","footnotes":""},"categories":[5035],"tags":[7823,7791,7760,7833,7863,7905,7018,7860,7883,7794],"industry":[6790],"role":[],"lm_strategic_tags":[],"topic":[],"author_attribution":[7967],"lm_product":[],"class_list":["post-616916","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","industry-all","author_attribution-denton-chikura"],"acf":{"page_language":"english","translated_pages":"","updated_date":null,"author_section_checkbox":true,"author_image":617027,"author_linkedin":"https:\/\/www.linkedin.com\/in\/denton-chikura-422186201\/","author_name":"Denton Chikura","author_job_title":"Technical Writer","author_dept":"","author_bio":"Denton Chikura is a technical writer and longtime observability advocate focused on helping site reliability engineers and engineering teams discover the tools and capabilities that strengthen internet resilience. He works at the intersection of monitoring, performance, and infrastructure to make complex systems more understandable and usable, bridging the gap between deep technical detail and real\u2011world operations. His goal is to help teams build faster, detect issues earlier, and recover smarter, ultimately making the internet a better, more reliable place for everyone.","reviewer_name":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How HTTPS Helps Stop Man-in-the-Middle Attacks | LogicMonitor<\/title>\n<meta name=\"description\" content=\"Man in the middle attacks can be catastrophic to your website and user experience. Learn how HTTPS can help prevent these attacks and more.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is HTTPS the Answer to Man in the Middle Attacks?\" \/>\n<meta property=\"og:description\" content=\"Man in the middle attacks can be catastrophic to your website and user experience. Learn how HTTPS can help prevent these attacks and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.logicmonitor.com\/de\/blog\/https-man-in-the-middle\" \/>\n<meta property=\"og:site_name\" content=\"LogicMonitor\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-09T16:34:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-09T16:34:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Blog_Is-HTTPS-the-Answer-to-Man-in-the-Middle-Attacks__Meta-1600x900px.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2400\" \/>\n\t<meta property=\"og:image:height\" content=\"1350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"destiny.setzer@logicmonitor.com\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1\u00a0Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.logicmonitor.com\\\/de\\\/blog\\\/https-man-in-the-middle#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.logicmonitor.com\\\/de\\\/blog\\\/https-man-in-the-middle\"},\"author\":{\"name\":\"destiny.setzer@logicmonitor.com\",\"@id\":\"https:\\\/\\\/www.logicmonitor.com\\\/de\\\/#\\\/schema\\\/person\\\/bfbb8cb00c9595482098c66aa78b9def\"},\"headline\":\"Is HTTPS the Answer to Man in the Middle Attacks?\",\"datePublished\":\"2026-09-09T16:34:01+00:00\",\"dateModified\":\"2026-09-09T16:34:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.logicmonitor.com\\\/de\\\/blog\\\/https-man-in-the-middle\"},\"wordCount\":1347,\"image\":{\"@id\":\"https:\\\/\\\/www.logicmonitor.com\\\/de\\\/blog\\\/https-man-in-the-middle#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.logicmonitor.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Blog_Is-HTTPS-the-Answer-to-Man-in-the-Middle-Attacks__940x600_Featured-Image.png\",\"keywords\":[\"dns-monitoring\",\"Encryption\",\"Incident Response\",\"LM Website Monitoring\",\"Network Path Analysis\",\"Security &amp; Compliance \\\/ Role: SRE \\\/ Industry: All \\\/ CMS Tags: Catchpoint\",\"synthetics\",\"User Experience\",\"Web Performance\",\"Web Test\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"de\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.logicmonitor.com\\\/de\\\/blog\\\/https-man-in-the-middle\",\"url\":\"https:\\\/\\\/www.logicmonitor.com\\\/de\\\/blog\\\/https-man-in-the-middle\",\"name\":\"How HTTPS Helps Stop Man-in-the-Middle Attacks | LogicMonitor\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.logicmonitor.com\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.logicmonitor.com\\\/de\\\/blog\\\/https-man-in-the-middle#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.logicmonitor.com\\\/de\\\/blog\\\/https-man-in-the-middle#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.logicmonitor.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Blog_Is-HTTPS-the-Answer-to-Man-in-the-Middle-Attacks__940x600_Featured-Image.png\",\"datePublished\":\"2026-09-09T16:34:01+00:00\",\"dateModified\":\"2026-09-09T16:34:02+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.logicmonitor.com\\\/de\\\/#\\\/schema\\\/person\\\/bfbb8cb00c9595482098c66aa78b9def\"},\"description\":\"Man in the middle attacks can be catastrophic to your website and user experience. 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DNS-GLUE-DATENS\u00c4TZE: WIE MAN ABWEICHUNGEN ZWISCHEN PARENT- UND AUTHORITATIVE-DNS DIAGNOSIZIERT"},"content":{"rendered":"<?xml encoding=\"UTF-8\"><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50 rtc-text-content--no-top-pad\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-book-open\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xs fs-md-text-display-sm fs-lg-text-display-md font-medium text-core-blue-900\">\n        Der schnelle \u00dcberblick      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900 headline-is-quote\">\n        <p>When a parent zone keeps serving stale glue records, resolvers send users to dead IPs even after your authoritative servers are already correct.<\/p>\n      <\/div>\n    \n                  <ul class=\"rtc-text-content__bullet-list\">\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>The parent (delegation) and child (authoritative) can disagree, and resolvers follow the parent, so a healthy authoritative zone won&rsquo;t save you.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Catchpoint traced this exact failure in 2017: a China-based CDN provider&rsquo;s registrar left old glue in the parent zone, so users kept resolving to the outdated address.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>You can isolate it by confirming the authoritative answer is correct, then querying the gTLD servers directly with dig to catch the stale referral.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Monitor the parent referral alongside the authoritative record so you catch a glue mismatch before customers do.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                  <\/ul>\n      \n      \n            <\/div>\n<\/div><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">One of the most confusing DNS failures looks healthy from the inside. You query your authoritative nameservers, and they return the correct, current IP addresses. Yet resolvers keep sending users to old addresses, and traffic lands on infrastructure you already retired.<\/p><p class=\"wp-block-paragraph\">The authoritative answers are correct, and the problem sits one layer up, in the path resolvers take to reach them.<\/p><p class=\"wp-block-paragraph\">When the parent-zone referral carries stale glue, the delegation layer above your authoritative servers keeps handing out addresses your team fixed days ago, and the mismatch hides in plain sight until someone maps resolution across every layer.<\/p><h2 id=\"h-why-stale-glue-still-bites-in-2026\" class=\"wp-block-heading\">Why stale glue still bites in 2026<\/h2><p class=\"wp-block-paragraph\">Modern delivery leans on layers you don&rsquo;t operate directly. Multi-CDN and multi-cloud setups, edge delivery, and API dependency chains all resolve through third-party DNS and registrars, so a single wrong address in the delegation layer can misroute real traffic.<\/p><p class=\"wp-block-paragraph\">When glue goes stale, the damage is uneven and hard to read: some regions resolve correctly while others fail, transactions drop for a subset of users, and API calls break for partners who happen to hit a resolver holding the wrong data. Partial availability like that is harder to triage than a clean outage, because the parts that work suggest the problem is somewhere else.<\/p><h2 id=\"h-the-one-dns-distinction-that-matters-here\" class=\"wp-block-heading\">The one DNS distinction that matters here<\/h2><p class=\"wp-block-paragraph\">Diagnosing stale glue comes down to one distinction. Delegation data lives in the parent zone and tells resolvers which nameservers are authoritative for your domain, along with their addresses. Authoritative records live in the child zone and hold the actual answers your nameservers return.<\/p><p class=\"wp-block-paragraph\">These are two separate sources, maintained through two separate channels, and they can disagree. When they do, resolvers follow the parent, not the child. For troubleshooting stale glue, the parent-versus-child split is the only piece you need.<\/p><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n  \n  <div class=\"rtc-text-content__wrapper\">\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p>If you want the full picture of how the hierarchy and delegation fit together, see our DNS delegation guide.<\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/deep-dive\/dns-monitoring\/dns-delegation\" class=\"btn btn-link\" target=\"_self\">\n        DNS delegation guide          <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><h2 id=\"h-what-a-glue-record-mismatch-looks-like\" class=\"wp-block-heading\">What a glue-record mismatch looks like<\/h2><p class=\"wp-block-paragraph\">Glue records are A and AAAA address records that the parent zone supplies for your delegated nameservers, per<a href=\"https:\/\/www.rfc-editor.org\/rfc\/rfc9471.html\"> RFC 9471<\/a>. They show up in the Additional section of a referral, though the Additional section can carry other records too, so &ldquo;additional records&rdquo; isn&rsquo;t a synonym for glue.<\/p><p class=\"wp-block-paragraph\">Glue is strictly required for in-domain nameservers, meaning nameservers whose hostnames sit inside the domain they serve, because resolving them any other way creates a circular dependency: you can&rsquo;t reach the nameserver without its address, and you can&rsquo;t get its address without reaching the nameserver.<\/p><p class=\"wp-block-paragraph\">A mismatch shows up as a disagreement between two sources:<\/p><ul class=\"wp-block-list\">\n<li>The parent zone or TLD referral returns the old nameserver address in its glue.<\/li>\n\n\n\n<li>The child authoritative answer returns the current, correct address.<\/li>\n\n\n\n<li>The resolver trusts the parent referral, so it uses the stale address and never reaches the corrected records below.<\/li>\n<\/ul><h2 id=\"h-case-study-valid-answers-wrong-addresses\" class=\"wp-block-heading\">Case study: valid answers, wrong addresses<\/h2><p class=\"wp-block-paragraph\">This issue was originally investigated in 2017 by <a href=\"https:\/\/www.logicmonitor.com\/de\/logicmonitor-catchpoint\">Catchpoint, a LogicMonitor company<\/a>.<\/p><p class=\"wp-block-paragraph\">The customer was a leading CDN provider headquartered in China. They reached out after noticing that two of their nameservers were returning out-of-date A records. The symptoms were deceptive: the records looked valid, so nothing appeared obviously wrong, but they pointed to addresses the customer no longer used.<\/p><p class=\"wp-block-paragraph\">Because the answers parsed cleanly, the team&rsquo;s first instinct was to trust the authoritative side, which is exactly where the investigation started.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"767\" height=\"165\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image.png\" alt=\"\" class=\"wp-image-616912\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image.png 767w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-18x4.png 18w\" sizes=\"auto, (max-width: 767px) 100vw, 767px\"><\/figure><h2 id=\"h-how-the-mismatch-was-isolated\" class=\"wp-block-heading\">How the mismatch was isolated<\/h2><p class=\"wp-block-paragraph\">The investigation followed a clear evidence sequence, comparing what each layer returned:<\/p><ul class=\"wp-block-list\">\n<li><strong>The authoritative side was healthy:<\/strong> A test that queried the authoritative nameservers directly returned the correct, current IPs. That ruled out the child zone as the source of the problem.<\/li>\n\n\n\n<li><strong>The parent referral told a different story:<\/strong> A test that followed the parent-zone and TLD referral path, reading the delegation and its Additional section, returned the stale IPs.<\/li>\n\n\n\n<li><strong>A manual query confirmed it:<\/strong> Running dig, an external command-line utility rather than a LogicMonitor feature, against the relevant parent-zone authoritative server (in this case the gTLD servers, a-m.gtld-servers.net) returned the same stale answer. That confirmed the mismatch sat in the delegation layer.<\/li>\n\n\n\n<li><strong>The evidence went to the registrar:<\/strong> With the parent and child responses side by side, the customer had a concrete conflict to escalate, which pointed the fix at the right party.<\/li>\n<\/ul><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">The root cause was a stale glue record. The customer had submitted the address change through their registrar, but the updated glue was never published in the parent zone, so the delegation layer kept serving the old addresses while the authoritative servers served the new ones.<\/p><h2 id=\"h-a-practical-diagnostic-workflow\" class=\"wp-block-heading\">A practical diagnostic workflow<\/h2><p class=\"wp-block-paragraph\">When resolution returns valid-looking answers that still send users to the wrong place, work through the layers in order:<\/p><ul class=\"wp-block-list\">\n<li><strong>1. Confirm the user-facing symptom:<\/strong> Reproduce the bad resolution and note where and for whom it fails, since stale glue often affects only some regions or resolvers.<\/li>\n\n\n\n<li><strong>2. Query the authoritative nameserver directly:<\/strong> If it returns the correct, current addresses, the child zone is healthy and the problem sits above it.<\/li>\n\n\n\n<li><strong>3. Inspect the parent-zone delegation and glue:<\/strong> Read the referral from the parent zone or TLD server and check the addresses in its Additional section.<\/li>\n\n\n\n<li><strong>4. Compare A and AAAA values between parent and child: <\/strong>Line up the parent&rsquo;s glue against the authoritative answers. Any difference in the IPv4 or IPv6 records is your mismatch.<\/li>\n\n\n\n<li><strong>5. Escalate to the registrar with the conflicting responses:<\/strong> Send the parent and child answers together so the registrant can resubmit the change and the registry can republish correct glue in the parent zone.<\/li>\n<\/ul><h2 id=\"h-how-to-verify-the-fix\" class=\"wp-block-heading\">How to verify the fix<\/h2><p class=\"wp-block-paragraph\">A registrar update isn&rsquo;t done until the parent zone actually serves the new glue everywhere. Query every relevant parent-zone or TLD server, not just one, since they can update at different times.<\/p><p class=\"wp-block-paragraph\">Account for <a href=\"https:\/\/www.logicmonitor.com\/deep-dive\/dns-monitoring\/dns-ttl\">caching and TTLs<\/a>, because resolvers may hold the old glue until it expires. Then confirm resolution from multiple geographic locations, so you know the corrected addresses are reaching users rather than a single vantage point you happened to test from.<\/p><h2 id=\"h-detecting-the-mismatch-before-users-report-it\" class=\"wp-block-heading\">Detecting the mismatch before users report it<\/h2><p class=\"wp-block-paragraph\">Stale glue is easiest to catch when you compare resolution behavior across layers instead of trusting any single one.<\/p><p class=\"wp-block-paragraph\">LogicMonitor&rsquo;s approach to <a href=\"https:\/\/www.logicmonitor.com\/catchpoint\/dns-monitoring\">DNS monitoring<\/a> enables you to see how queries resolve from root and parent\/TLD down to authoritative nameservers in different regions, turning parent&ndash;authoritative divergence and stale delegation into measurable issues rather than user-reported incidents.<\/p><p class=\"wp-block-paragraph\">LogicMonitor <a href=\"https:\/\/www.logicmonitor.com\/platform\/synthetic-monitoring\">Synthetik<\/a> und <a href=\"https:\/\/www.logicmonitor.com\/de\/internet-performance-monitoring\">Internet Performance Monitoring<\/a> provide the outside-in, multi-location view of the resolution path, the same kind of layered comparison the 2017 investigation ran by hand. When an external DNS issue overlaps with your own environment, <a href=\"https:\/\/www.logicmonitor.com\/de\/infrastructure-monitoring\">LM Envision<\/a> ties that Internet-facing signal back to internal infrastructure health, and <a href=\"https:\/\/www.logicmonitor.com\/de\/edwin-ai\">Edwin AI<\/a> helps separate real problems from noise.<\/p><p class=\"wp-block-paragraph\">Together, that shortens the time from symptom to root cause and helps you find a mismatch before it reaches users.<\/p><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-calendar-check\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xxs fs-md-text-display-xs fs-lg-text-display-sm font-medium text-core-blue-900\">\n        Catch stale glue mismatches before your users resolve to a dead IP.      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p>LogicMonitor compares the parent referral and the authoritative answer, so a delegation drift shows up as an alert instead of a support flood. See how proactive DNS monitoring closes the gap.<\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/catchpoint-demo\" class=\"btn btn-link\" target=\"_self\">\n        LogicMonitor in Aktion erleben          <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><h4 id=\"h-faqs\" class=\"wp-block-heading\">FAQs<\/h4><div class=\"accordion-block accordion-block--light\">\n      <div class=\"accordion-block__items\">\n              <div class=\"accordion-block__item active\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-what-are-dns-glue-records-and-why-do-they-cause-outages\">\n            What are DNS glue records and why do they cause outages?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer active\">\n            <p>Glue records are the IP addresses for a domain&rsquo;s nameservers, published in the parent (delegation) zone. Resolvers use them to reach your authoritative servers. When the parent keeps old glue after your nameserver IPs change, resolvers follow the stale address and users hit a server that no longer answers, even though your authoritative zone is correct.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-how-do-i-tell-whether-the-problem-is-in-the-parent-zone-or-my-authoritative-servers\">\n            How do I tell whether the problem is in the parent zone or my authoritative servers?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>Query your authoritative nameservers directly and confirm they return the current IP. Then run dig against the gTLD servers to see the parent referral. If the authoritative answer is correct but the parent hands back an old address, the mismatch lives in the parent zone and points to a registrar or delegation issue.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-after-the-registrar-updates-the-glue-how-do-i-verify-the-fix-actually-took\">\n            After the registrar updates the glue, how do I verify the fix actually took?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>Query every TLD server for the domain to confirm they all return the new glue, since a single server can lag. Account for caching and TTLs, because resolvers may serve the old value until it expires. Then check resolution from multiple regions to confirm users worldwide reach the correct address.<\/p>\n                      <\/div>\n        <\/div>\n          <\/div>\n  <\/div>","protected":false},"excerpt":{"rendered":"<p>Ihre autoritativen Server liefern die richtige IP, aber die Nutzer landen immer noch auf der alten. Hier erfahren Sie, wie Sie veraltete Glue Records finden und den Verweis der \u00fcbergeordneten Zone (Parent-Zone) korrigieren.<\/p>","protected":false},"author":16,"featured_media":626158,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"unicorn_plugin_options_block_body_class":"","footnotes":""},"categories":[5035],"tags":[7850,7852,7777,7760,7813,7752,7863,7854,7904,7871],"industry":[6790],"role":[],"lm_strategic_tags":[],"topic":[],"author_attribution":[7967],"lm_product":[],"class_list":["post-616911","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","industry-all","author_attribution-denton-chikura"],"acf":{"page_language":"english","translated_pages":"","updated_date":null,"author_section_checkbox":true,"author_image":617027,"author_linkedin":"https:\/\/www.linkedin.com\/in\/denton-chikura-422186201\/","author_name":"Denton Chikura","author_job_title":"Technical Writer","author_dept":"","author_bio":"Denton Chikura is a technical writer and longtime observability advocate focused on helping site reliability engineers and engineering teams discover the tools and capabilities that strengthen internet resilience. He works at the intersection of monitoring, performance, and infrastructure to make complex systems more understandable and usable, bridging the gap between deep technical detail and real\u2011world operations. His goal is to help teams build faster, detect issues earlier, and recover smarter, ultimately making the internet a better, more reliable place for everyone.","reviewer_name":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Stale DNS Glue Records: Diagnose Parent Mismatches | LogicMonitor<\/title>\n<meta name=\"description\" content=\"In this article, we would be focusing more on a very important concept in DNS; known as \u201cAdditional Records\u201d or \u201cGlue Records\u201d.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Stale DNS Glue Records: How to Diagnose Parent-Authoritative Mismatches\" \/>\n<meta property=\"og:description\" content=\"In this article, we would be focusing more on a very 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Mismatches"}]},{"@type":"WebSite","@id":"https:\/\/www.logicmonitor.com\/de\/#website","url":"https:\/\/www.logicmonitor.com\/de\/","name":"LogicMonitor","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.logicmonitor.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Person","@id":"https:\/\/www.logicmonitor.com\/de\/#\/schema\/person\/bfbb8cb00c9595482098c66aa78b9def","name":"destiny.setzer@logicmonitor.com"}]}},"_links":{"self":[{"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/posts\/616911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/comments?post=616911"}],"version-history":[{"count":4,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/posts\/616911\/revisions"}],"predecessor-version":[{"id":626190,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/posts\/616911\/revisions\/626190"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/media\/626158"}],"wp:attachment":[{"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/media?parent=616911"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/categories?post=616911"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/tags?post=616911"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/industry?post=616911"},{"taxonomy":"role","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/role?post=616911"},{"taxonomy":"lm_strategic_tags","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/lm_strategic_tags?post=616911"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/topic?post=616911"},{"taxonomy":"author_attribution","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/author_attribution?post=616911"},{"taxonomy":"lm_product","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/lm_product?post=616911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":619232,"date":"2026-09-09T11:33:53","date_gmt":"2026-09-09T16:33:53","guid":{"rendered":"https:\/\/www.logicmonitor.com\/?p=619232"},"modified":"2026-09-09T11:33:57","modified_gmt":"2026-09-09T16:33:57","slug":"leading-analyst-firm-reveals-the-real-cost-of-internet-disruptions","status":"publish","type":"post","link":"https:\/\/www.logicmonitor.com\/de\/blog\/leading-analyst-firm-reveals-the-real-cost-of-internet-disruptions","title":{"rendered":"F\u00fchrendes Analysehaus enth\u00fcllt die wahren Kosten von Internetunterbrechungen"},"content":{"rendered":"<?xml encoding=\"UTF-8\"><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50 rtc-text-content--no-top-pad\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-book-open\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xs fs-md-text-display-sm fs-lg-text-display-md font-medium text-core-blue-900\">\n        Das Wichtigste auf einen Blick      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900 headline-is-quote\">\n        <p>E-commerce companies average 72 Internet disruptions per month, and 42% are losing over $500K monthly as a result.<\/p>\n      <\/div>\n    \n                  <ul class=\"rtc-text-content__bullet-list\">\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>83% of e-commerce companies report losing more than $100K every month to Internet disruptions, including downtime and latency.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Only 32% of companies have full visibility across the Internet Stack, leaving most to troubleshoot blind when problems strike.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Companies with full-stack Internet Performance Monitoring report 54% fewer losses than those without it.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Disruptions can strike anywhere across the Internet Stack, and without visibility into CDNs, APIs, DNS, routing, cloud, and third-party services, teams are forced to troubleshoot with incomplete information.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                  <\/ul>\n      \n      \n            <\/div>\n<\/div><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\"><em>&ldquo;Without the internet, Digital Experiences do not exist,&rdquo;<\/em> begins <a href=\"https:\/\/www.catchpoint.com\/asset\/forrester-opportunity-snapshot-2025\">Increase Revenue and Improve Customer Experience with Internet Performance Monitoring<\/a><em>,<\/em> a study commissioned by Catchpoint, a LogicMonitor company, to quantify the financial damage Internet outages inflict on e-commerce companies. At first glance, that statement might seem obvious.<\/p><p class=\"wp-block-paragraph\">But it carries more weight than it appears. The digital experience today isn&rsquo;t just an aspect of the business. For most e-commerce companies, it <em>ist<\/em> the business. And when that experience degrades, the financial impact is immediate.<\/p><p class=\"wp-block-paragraph\">For e-commerce leaders, the findings in this study are a wake-up call. Internet disruptions, whether outright downtime, persistent latency, or sluggish page loads, are quietly draining millions from the bottom line. Most companies don&rsquo;t realize the extent of the damage.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2475\" height=\"1415\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Image-1_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions.png\" alt=\"\" class=\"wp-image-626141\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Image-1_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions.png 2475w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Image-1_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions-18x10.png 18w\" sizes=\"auto, (max-width: 2475px) 100vw, 2475px\"><\/figure><h2 id=\"h-what-the-forrester-study-found\" class=\"wp-block-heading\"><strong>What the Forrester study found<\/strong><\/h2><p class=\"wp-block-paragraph\">The study, based on a survey of 261 e-commerce and technology leaders, reveals how widespread and costly Internet performance problems have become.<\/p><ul class=\"wp-block-list\">\n<li><strong>Internet disruptions are frequent:<\/strong> E-commerce companies average 72 disruptions per month, each one hitting revenue and customer trust.<\/li>\n\n\n\n<li><strong>Revenue and loyalty take a direct hit:<\/strong> 65% of leaders say slow web pages are as damaging as full outages, and 69% report increased customer churn from disruptions.<\/li>\n\n\n\n<li><strong>Visibility is limited:<\/strong> Only 32% have full visibility across the internet stack that powers their digital experiences.<\/li>\n<\/ul><h2 id=\"h-the-financial-cost-of-internet-disruptions\" class=\"wp-block-heading\"><strong>The financial cost of Internet disruptions<\/strong><\/h2><p class=\"wp-block-paragraph\">The numbers tell a clear story. The majority of companies surveyed are losing millions of dollars each year to Internet disruptions, including both downtime and latency.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2475\" height=\"1797\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Image-2_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions.png\" alt=\"\" class=\"wp-image-626142\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Image-2_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions.png 2475w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Image-2_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions-18x12.png 18w\" sizes=\"auto, (max-width: 2475px) 100vw, 2475px\"><\/figure><p class=\"wp-block-paragraph\"><em>Estimated monthly losses due to Internet disruptions<\/em><\/p><ul class=\"wp-block-list\">\n<li><strong>42%<\/strong> of companies lost over <strong>$500K in just one month<\/strong>, equating to $6M+ per year<\/li>\n\n\n\n<li><strong>83%<\/strong> reported losing more than <strong>$100K monthly<\/strong><\/li>\n<\/ul><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">The root cause: poor visibility into the infrastructure that connects users to digital experiences.<\/p><h2 id=\"h-monitoring-gaps-leave-businesses-exposed\" class=\"wp-block-heading\"><strong>Monitoring gaps leave businesses exposed<\/strong><\/h2><p class=\"wp-block-paragraph\">Most e-commerce firms monitor some aspects of Internet performance, but the study reveals comprehensive visibility is rare. Only about one in three companies monitor the full internet stack, across their enterprise, and even fewer do so successfully.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2475\" height=\"1370\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/FIGURE-3_-Internet-Stack.png\" alt=\"\" class=\"wp-image-621526\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/FIGURE-3_-Internet-Stack.png 2475w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/FIGURE-3_-Internet-Stack-18x10.png 18w\" sizes=\"auto, (max-width: 2475px) 100vw, 2475px\"><\/figure><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">Der Internet-Stack ist die Sammlung von Technologien, Systemen und Diensten, die jede digitale Benutzererfahrung erm\u00f6glichen und beeinflussen, von Internet-Kernsystemen wie BGP, Netzwerktechnologien wie TCP\/IP, Sicherheitstechnologien wie SASE, Protokollen wie QUIC oder POP, Cloud-Diensten, Abh\u00e4ngigkeiten von Drittanbietern einschlie\u00dflich APIs und Webdiensten bis hin zu SaaS-Anwendungen. Der Begriff bezieht sich auf alle IP-basierten Netzwerke, einschlie\u00dflich des \u00f6ffentlichen Internets, privater Netzwerke und allem, was dazwischen liegt.<\/p><p class=\"wp-block-paragraph\">The study states: &ldquo;Without the appropriate technologies and tools, gaining visibility into the internet stack is challenging, if not impossible, but with so much to lose, that&rsquo;s no excuse. The Internet is the life force of e-commerce, and monitoring performance to identify and fix disruptions quickly should be a top priority.&rdquo;<\/p><p class=\"wp-block-paragraph\">In practice, most businesses are still reacting after the damage is done, often with incomplete data, manual troubleshooting, and no clear way to pinpoint the source of an issue.<\/p><h2 id=\"h-internet-performance-monitoring-delivers-measurable-results\" class=\"wp-block-heading\"><strong>Internet Performance Monitoring delivers measurable results<\/strong><\/h2><p class=\"wp-block-paragraph\">Companies that invest in robust <a href=\"https:\/\/www.logicmonitor.com\/de\/internet-performance-monitoring\">Internet Performance Monitoring<\/a> (IPM) are seeing real results. The study defines successful IPM as the ability to quickly identify the source of disruptions, allowing teams to fix issues fast and restore normal operations.<\/p><p class=\"wp-block-paragraph\">The data backs this up. Companies monitoring the full Internet Stack report 54% fewer losses than those without IPM, and 14% fewer than those who only monitor their most critical systems. Losses of at least $1 million are down by a third among these leaders.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2475\" height=\"852\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Image-4_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions.png\" alt=\"\" class=\"wp-image-626144\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Image-4_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions.png 2475w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Image-4_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions-18x6.png 18w\" sizes=\"auto, (max-width: 2475px) 100vw, 2475px\"><\/figure><p class=\"wp-block-paragraph\"><em>The positive business impact of identifying Internet disruptions quickly<\/em><\/p><p class=\"wp-block-paragraph\">But while the benefits are clear, few companies are implementing IPM well. Only 32% monitor the full Internet Stack across their enterprise. That gap represents a significant opportunity for organizations willing to invest in deeper visibility.<\/p><p class=\"wp-block-paragraph\">Internet Performance Monitoring provides the full-stack visibility that e-commerce companies need to close this gap. By extending monitoring across CDNs, APIs, DNS, routing, cloud infrastructure, and third-party services, teams can pinpoint disruptions at any layer of the Internet Stack, rather than troubleshooting blind.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2475\" height=\"951\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Image-5_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions.png\" alt=\"\" class=\"wp-image-626145\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Image-5_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions.png 2475w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Image-5_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions-18x7.png 18w\" sizes=\"auto, (max-width: 2475px) 100vw, 2475px\"><\/figure><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">&ldquo;Full-stack Internet Performance Monitoring is essential for digital resilience,&rdquo; said Mehdi Daoudi, General Manager and co-founder of Catchpoint, a LogicMonitor company. &ldquo;If you can&rsquo;t see what&rsquo;s slowing your users down, you can&rsquo;t fix it, and that&rsquo;s money left on the table, customers lost, and teams burned out.&rdquo;<\/p><h2 id=\"h-gaining-visibility-across-the-full-internet-stack\" class=\"wp-block-heading\"><strong>Gaining visibility across the full Internet Stack<\/strong><\/h2><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.catchpoint.com\/asset\/forrester-opportunity-snapshot-2025\">The study highlights a critical gap<\/a>: disruptions can happen at any point across the internet stack, whether in CDNs, APIs, DNS, routing, cloud infrastructure, or third-party services outside a company&rsquo;s direct control. Without visibility into these layers, most companies are operating with incomplete information when problems arise.<\/p><p class=\"wp-block-paragraph\">While 100% of study respondents agree that Internet Performance Monitoring has a positive business impact, only a small fraction are achieving full-stack observability today. LogicMonitor&rsquo;s platform helps close that gap. <\/p><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xxs fs-md-text-display-xs fs-lg-text-display-sm font-medium text-core-blue-900\">\n        See how full-stack Internet Performance Monitoring protects your revenue.      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p>LogicMonitor Synthetics and Internet Performance Monitoring provide your teams a single view from user to code, so you can spot disruptions sooner, understand where they&rsquo;re coming from, and fix them before they turn into lost revenue.<\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/catchpoint-demo\" class=\"btn btn-link\" target=\"_self\">\n        Demo anfordern          <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><h4 id=\"h-faqs\" class=\"wp-block-heading\">FAQs<\/h4><div class=\"accordion-block accordion-block--light\">\n      <div class=\"accordion-block__items\">\n              <div class=\"accordion-block__item active\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-how-many-internet-disruptions-do-e-commerce-companies-typically-experience\">\n            How many Internet disruptions do e-commerce companies typically experience?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer active\">\n            <p>According to the Forrester study, e-commerce companies average 72 Internet disruptions per month. These include full outages, latency spikes, and slow page loads, all of which directly impact revenue and customer trust.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-what-is-the-internet-stack-and-why-does-monitoring-it-matter\">\n            What is the Internet Stack, and why does monitoring it matter?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>The Internet Stack refers to the full collection of technologies that power digital experiences, from BGP and DNS to CDNs, APIs, cloud services, and third-party dependencies. Monitoring only parts of the stack leaves blind spots that delay troubleshooting and extend outages.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-how-much-can-internet-performance-monitoring-reduce-losses\">\n            How much can Internet Performance Monitoring reduce losses?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>The study found that companies monitoring the full Internet Stack report 54% fewer losses than those without Internet Performance Monitoring. Losses of $1 million or more dropped by a third among companies with comprehensive visibility.<\/p>\n                      <\/div>\n        <\/div>\n          <\/div>\n  <\/div><div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><div class=\"wp-block-group has-background is-layout-constrained wp-container-core-group-is-layout-02b8269e wp-block-group-is-layout-constrained\" style=\"border-top-color:var(--wp--preset--color--lm-type-core-blue);border-top-width:4px;background-color:#1a31ff0d;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-6d2d2de7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80px\">\n<figure class=\"wp-block-image size-large is-resized has-custom-border is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"918\" height=\"1024\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-918x1024.jpg\" alt=\"\" class=\"wp-image-608421\" style=\"border-top-left-radius:99999px;border-top-right-radius:99999px;border-bottom-left-radius:99999px;border-bottom-right-radius:99999px;object-fit:cover;width:80px;height:80px\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-918x1024.jpg 918w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-269x300.jpg 269w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-768x856.jpg 768w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-1378x1536.jpg 1378w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-1837x2048.jpg 1837w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-11x12.jpg 11w\" sizes=\"auto, (max-width: 918px) 100vw, 918px\"><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading has-lm-display-xs-font-size\" id=\"h-by-denton-chikura\" style=\"margin-top:0;margin-bottom:0\">Von Denton Chikura<\/h5>\n\n\n\n<p class=\"has-lm-text-md-font-size wp-block-paragraph\" id=\"h-\" style=\"margin-top:0;margin-bottom:0\">Technischer Redakteur<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignright size-large is-resized\"><a href=\"https:\/\/www.linkedin.com\/in\/denton-chikura-422186201\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20height='72'%20viewBox='0%200%2072%2072'%20width='72'%3E%3Cg%20fill='none'%20fill-rule='evenodd'%3E%3Cpath%20d='M8,72%20L64,72%20C68.418278,72%2072,68.418278%2072,64%20L72,8%20C72,3.581722%2068.418278,-8.11624501e-16%2064,0%20L8,0%20C3.581722,8.11624501e-16%20-5.41083001e-16,3.581722%200,8%20L0,64%20C5.41083001e-16,68.418278%203.581722,72%208,72%20Z'%20fill='%230d6efd'\/%3E%3Cpath%20d='M62,62%20L51.315625,62%20L51.315625,43.8021149%20C51.315625,38.8127542%2049.4197917,36.0245323%2045.4707031,36.0245323%20C41.1746094,36.0245323%2038.9300781,38.9261103%2038.9300781,43.8021149%20L38.9300781,62%20L28.6333333,62%20L28.6333333,27.3333333%20L38.9300781,27.3333333%20L38.9300781,32.0029283%20C38.9300781,32.0029283%2042.0260417,26.2742151%2049.3825521,26.2742151%20C56.7356771,26.2742151%2062,30.7644705%2062,40.051212%20L62,62%20Z%20M16.349349,22.7940133%20C12.8420573,22.7940133%2010,19.9296567%2010,16.3970067%20C10,12.8643566%2012.8420573,10%2016.349349,10%20C19.8566406,10%2022.6970052,12.8643566%2022.6970052,16.3970067%20C22.6970052,19.9296567%2019.8566406,22.7940133%2016.349349,22.7940133%20Z%20M11.0325521,62%20L21.769401,62%20L21.769401,27.3333333%20L11.0325521,27.3333333%20L11.0325521,62%20Z'%20fill='%23FFF'\/%3E%3C\/g%3E%3C\/svg%3E\" alt=\"\" style=\"object-fit:cover;width:34px;height:34px\"><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-lm-type-ballpoint-blue-color has-text-color has-link-color has-lm-text-lg-font-size wp-elements-1 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);font-style:normal;font-weight:500\">Denton Chikura ist ein technischer Redakteur und langj\u00e4hriger Bef\u00fcrworter von Observability, der sich darauf konzentriert, Site Reliability Engineers und Entwicklungsteams dabei zu helfen, Werkzeuge und Funktionen zu entdecken, die die Widerstandsf\u00e4higkeit des Internets st\u00e4rken. Er arbeitet an der Schnittstelle von \u00dcberwachung, Leistung und Infrastruktur, um komplexe Systeme verst\u00e4ndlicher und nutzbarer zu machen und die L\u00fccke zwischen tiefen technischen Details und realen Abl\u00e4ufen zu schlie\u00dfen. Sein Ziel ist es, Teams dabei zu unterst\u00fctzen, schneller zu entwickeln, Probleme fr\u00fcher zu erkennen und intelligenter wiederherzustellen, um letztendlich das Internet zu einem besseren, zuverl\u00e4ssigeren Ort f\u00fcr alle zu machen.<\/p>\n\n\n\n<p class=\"has-lm-type-ballpoint-blue-color has-text-color has-link-color has-lm-text-sm-font-size wp-elements-2 wp-block-paragraph\" style=\"font-style:normal;font-weight:500\">Disclaimer: Die in diesem Beitrag ge\u00e4u\u00dferten Ansichten stammen von der Autorin und geben nicht notwendigerweise die Ansichten oder offiziellen Positionen von LogicMonitor oder seiner verbundenen Unternehmen wieder.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>E-Commerce-Unternehmen verlieren j\u00e4hrlich $6M+ durch St\u00f6rungen im Internet. Eine Forrester-Studie zeigt, wie sich diese Verluste durch die \u00dcberwachung der Internetleistung um mehr als die H\u00e4lfte reduzieren lassen.<\/p>","protected":false},"author":154,"featured_media":626146,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"unicorn_plugin_options_block_body_class":"","footnotes":""},"categories":[5035],"tags":[],"industry":[7513,7514,7515,7516,7517,7518,7519,7521,7522,7839,7523,7524,7525],"role":[6783],"lm_strategic_tags":[7891,7894,7903,7915,7916,7914,7897,7896,7895],"topic":[],"author_attribution":[7967],"lm_product":[],"class_list":["post-619232","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","industry-financial-services","industry-global-system-integrator","industry-healthcare","industry-hospitality","industry-life-sciences","industry-managed-service-provider","industry-manufacturing","industry-public-sector","industry-restaurants-retail","industry-security-compliance","industry-technology","industry-transportation-logistics","industry-value-add-reseller","role-it-leadership","lm_strategic_tags-catchpoint","lm_strategic_tags-cdn-monitoring","lm_strategic_tags-incident-response","lm_strategic_tags-internet-sonar","lm_strategic_tags-internet-stack-map","lm_strategic_tags-outage-detection","lm_strategic_tags-performance-optimization","lm_strategic_tags-user-experience","lm_strategic_tags-web-performance","author_attribution-denton-chikura"],"acf":{"page_language":"english","translated_pages":"","updated_date":null,"author_section_checkbox":false,"author_image":null,"author_linkedin":"","author_name":"","author_job_title":"","author_dept":"","author_bio":"","reviewer_name":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Leading Analyst Firm Reveals the Real Cost of Internet Disruptions - LogicMonitor<\/title>\n<meta name=\"description\" content=\"Losing revenue to Internet disruptions? 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New study exposes what's draining your revenue and how to fight back with Internet Performance Monitoring.","breadcrumb":{"@id":"https:\/\/www.logicmonitor.com\/de\/blog\/leading-analyst-firm-reveals-the-real-cost-of-internet-disruptions#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.logicmonitor.com\/de\/blog\/leading-analyst-firm-reveals-the-real-cost-of-internet-disruptions"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.logicmonitor.com\/de\/blog\/leading-analyst-firm-reveals-the-real-cost-of-internet-disruptions#primaryimage","url":"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Blog_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions_940x600_Featured-Image.png","contentUrl":"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Blog_Leading-Analyst-Firm-Reveals-the-Real-Cost-of-Internet-Disruptions_940x600_Featured-Image.png","width":1410,"height":900},{"@type":"BreadcrumbList","@id":"https:\/\/www.logicmonitor.com\/de\/blog\/leading-analyst-firm-reveals-the-real-cost-of-internet-disruptions#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.logicmonitor.com\/"},{"@type":"ListItem","position":2,"name":"Leading Analyst Firm Reveals the Real Cost of Internet Disruptions"}]},{"@type":"WebSite","@id":"https:\/\/www.logicmonitor.com\/de\/#website","url":"https:\/\/www.logicmonitor.com\/de\/","name":"LogicMonitor","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.logicmonitor.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Person","@id":"https:\/\/www.logicmonitor.com\/de\/#\/schema\/person\/0c18d717f346e84a08bd035d0665f611","name":"denton.chikura@contractor.logicmonitor.com"}]}},"_links":{"self":[{"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/posts\/619232","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/users\/154"}],"replies":[{"embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/comments?post=619232"}],"version-history":[{"count":3,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/posts\/619232\/revisions"}],"predecessor-version":[{"id":626173,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/posts\/619232\/revisions\/626173"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/media\/626146"}],"wp:attachment":[{"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/media?parent=619232"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/categories?post=619232"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/tags?post=619232"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/industry?post=619232"},{"taxonomy":"role","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/role?post=619232"},{"taxonomy":"lm_strategic_tags","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/lm_strategic_tags?post=619232"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/topic?post=619232"},{"taxonomy":"author_attribution","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/author_attribution?post=619232"},{"taxonomy":"lm_product","embeddable":true,"href":"https:\/\/www.logicmonitor.com\/de\/wp-json\/wp\/v2\/lm_product?post=619232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":619217,"date":"2026-09-09T11:33:31","date_gmt":"2026-09-09T16:33:31","guid":{"rendered":"https:\/\/www.logicmonitor.com\/?p=619217"},"modified":"2026-09-09T11:33:37","modified_gmt":"2026-09-09T16:33:37","slug":"how-dns-works","status":"publish","type":"post","link":"https:\/\/www.logicmonitor.com\/de\/blog\/how-dns-works","title":{"rendered":"Wie funktioniert das DNS? Ein kompletter Leitfaden zum DNS-Protokoll"},"content":{"rendered":"<?xml encoding=\"UTF-8\"><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50 rtc-text-content--no-top-pad\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-book-open\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xs fs-md-text-display-sm fs-lg-text-display-md font-medium text-core-blue-900\">\n        Der schnelle \u00dcberblick      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900 headline-is-quote\">\n        <p>DNS is the invisible protocol that makes every internet connection possible, and understanding it is the first step to monitoring it effectively.<\/p>\n      <\/div>\n    \n                  <ul class=\"rtc-text-content__bullet-list\">\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>DNS translates human-readable domain names into IP addresses using a layered chain of servers, from stub resolvers to authoritative name servers, with caching at every level to keep lookups fast.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Every DNS message follows the same packet structure (header, question, answer, authority, and additional sections), making the protocol predictable and inspectable with tools like Wireshark.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>UDP handles most DNS queries for speed, but the protocol falls back to TCP when responses are too large or firewalls block UDP traffic.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Start by mapping your own DNS path from the client to the authoritative name server, then use tools that let you see how delegation, TTL, caching, and packet structure affect real-world performance and troubleshooting.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                  <\/ul>\n      \n      \n            <\/div>\n<\/div><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">DNS (Domain Name System) is the protocol that translates human-readable domain names like <a href=\"https:\/\/www.google.com\">www.google.de<\/a> into IP addresses that computers use to route traffic. Every time you type a URL into a browser, DNS runs in the background to make that connection possible.<\/p><p class=\"wp-block-paragraph\">In this guide, we cover the fundamentals: the protocol, the lookup process, and how a DNS packet is structured, so you can follow along with our <a href=\"https:\/\/www.logicmonitor.com\/deep-dive\/dns-monitoring\/introduction\">DNS monitoring deep dive<\/a>, where we cover delegation, TTL and caching, performance, security, and health testing in more depth.<\/p><h2 id=\"h-what-is-the-dns-protocol\" class=\"wp-block-heading\">What Is the DNS Protocol?<\/h2><p class=\"wp-block-paragraph\">DNS is an application layer protocol in the TCP\/IP suite. It runs over UDP by default, since UDP needs no handshake and completes in fewer round trips.<\/p><p class=\"wp-block-paragraph\">DNS falls back to TCP when a firewall blocks UDP or when a response is too large to fit in a single UDP packet.<\/p><figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><\/td><td><strong>UDP<\/strong><\/td><td><strong>TCP<\/strong><\/td><\/tr><tr><td>Handshake required<\/td><td>Nein<\/td><td>Yes (three-step)<\/td><\/tr><tr><td>Delivery confirmation<\/td><td>Nein<\/td><td>Ja<\/td><\/tr><tr><td>Speed<\/td><td>Faster; fewer round trips<\/td><td>Slower; more round trips<\/td><\/tr><tr><td>Used when<\/td><td>Standard DNS queries<\/td><td>Firewall blocks UDP or response exceeds 512 bytes<\/td><\/tr><\/tbody><\/table><\/figure><h2 id=\"h-how-a-dns-lookup-works\" class=\"wp-block-heading\">How a DNS Lookup Works<\/h2><p class=\"wp-block-paragraph\">A DNS query moves through a chain of servers until it reaches an answer:<\/p><ol class=\"wp-block-list\">\n<li>Stub resolver (your device)<\/li>\n\n\n\n<li>Rekursiver Resolver<\/li>\n\n\n\n<li>Root-Server<\/li>\n\n\n\n<li>TLD-Server<\/li>\n\n\n\n<li>Autoritativer Nameserver<\/li>\n<\/ol><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">In practice, most of that chain is skipped thanks to caching at every layer, which is exactly why a query for a popular domain typically resolves in milliseconds rather than requiring a full walk from the root every time.<\/p><p class=\"wp-block-paragraph\">Each server in the chain can either answer directly or point the resolver toward the server that can. That handoff process is called delegation, and it&rsquo;s worth understanding in more depth than we have room for here.<\/p><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n  \n  <div class=\"rtc-text-content__wrapper\">\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p>See our DNS delegation guide for how that hierarchy works and what happens when it degrades.<\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/deep-dive\/dns-monitoring\/dns-delegation\" class=\"btn btn-link\" target=\"_self\">\n        Read the guide          <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><p class=\"wp-block-paragraph\">To follow along at the packet level yourself, a tool like <a href=\"https:\/\/www.wireshark.org\/\">Wireshark<\/a> makes DNS packets human-readable. Open Wireshark, start a capture, and filter ondns; every packet you see will have the structure described below.<\/p><h2 id=\"h-reading-a-dns-packet\" class=\"wp-block-heading\">Reading a DNS Packet<\/h2><p class=\"wp-block-paragraph\">Every DNS message, query or response, is built from the same sections.<\/p><p class=\"wp-block-paragraph\">Here&rsquo;s what each one tells you.<\/p><h3 id=\"h-header\" class=\"wp-block-heading\">Header<\/h3><p class=\"wp-block-paragraph\">The header is a fixed 12-byte block at the start of every message.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"926\" height=\"540\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Dns_Header.png\" alt=\"\" class=\"wp-image-626067\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Dns_Header.png 926w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Dns_Header-18x10.png 18w\" sizes=\"auto, (max-width: 926px) 100vw, 926px\"><\/figure><p class=\"wp-block-paragraph\">It carries a transaction ID (used to match a response to its query) and a set of flags that tell you what kind of message you&rsquo;re looking at: whether it&rsquo;s a query or a response (QR), whether the answer came from an authoritative server (AA), whether the query wants a full recursive lookup (RD) or just a referral, and a return code (Rcode) that&rsquo;s 0 for success or 3 if the domain doesn&rsquo;t exist.<\/p><p class=\"wp-block-paragraph\">The remaining header fields simply count how many questions and records follow.<\/p><h3 id=\"h-question\" class=\"wp-block-heading\">Question<\/h3><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"416\" height=\"83\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-86.png\" alt=\"\" class=\"wp-image-619220\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-86.png 416w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-86-18x4.png 18w\" sizes=\"auto, (max-width: 416px) 100vw, 416px\"><\/figure><p class=\"wp-block-paragraph\">Question is what&rsquo;s actually being asked, like a hostname, a record type (A, AAAA, MX, NS, and others), and a class (almost always &ldquo;IN&rdquo; for Internet).<\/p><p class=\"wp-block-paragraph\">There&rsquo;s typically one question per packet.<\/p><h3 id=\"h-answer-resource-records\" class=\"wp-block-heading\">Answer Resource Records<\/h3><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"585\" height=\"232\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-87.png\" alt=\"\" class=\"wp-image-619221\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-87.png 585w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-87-18x7.png 18w\" sizes=\"auto, (max-width: 585px) 100vw, 585px\"><\/figure><p class=\"wp-block-paragraph\">Answer is the record(s) that respond to the question, usually an A, AAAA, or CNAME record for a web lookup. Each answer record carries its own TTL, which controls how long that answer can be cached before it needs to be looked up again.<\/p><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n  \n  <div class=\"rtc-text-content__wrapper\">\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p>Read our DNS TTL and caching guide to learn how TTL is chosen, how it counts down across resolvers, and where it becomes a performance-versus-security trade-off<\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/deep-dive\/dns-monitoring\/dns-ttl\" class=\"btn btn-link\" target=\"_self\">\n        Read the guide          <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><h3 id=\"h-authority-resource-records\" class=\"wp-block-heading\">Authority Resource Records<\/h3><p class=\"wp-block-paragraph\">Authority records appear when a server doesn&rsquo;t have the answer itself and instead returns the NS records for the servers that do, part of the same delegation chain mentioned above.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"767\" height=\"355\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-89.png\" alt=\"\" class=\"wp-image-619223\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-89.png 767w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-89-18x8.png 18w\" sizes=\"auto, (max-width: 767px) 100vw, 767px\"><\/figure><h3 id=\"h-additional-records\" class=\"wp-block-heading\">Additional Records<\/h3><p class=\"wp-block-paragraph\">Additional records, also called glue records, are the IP addresses for the name servers listed in the Authority section. They&rsquo;re included so the resolver doesn&rsquo;t need a separate lookup just to find them.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"630\" height=\"181\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-88.png\" alt=\"\" class=\"wp-image-619222\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-88.png 630w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/07\/image-88-18x5.png 18w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\"><\/figure><h2 id=\"h-dig-deeper\" class=\"wp-block-heading\">Dig Deeper<\/h2><p class=\"wp-block-paragraph\">This guide covers the basics. For the topics that matter most once DNS is running in production, our DNS Monitoring Deep Dive series covers each in detail:<\/p><ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.logicmonitor.com\/deep-dive\/dns-monitoring\/dns-delegation\"><strong>DNS delegation and recursion<\/strong><\/a>: how resolvers walk from root to authoritative servers, and what breaks when delegation is misconfigured.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.logicmonitor.com\/deep-dive\/dns-monitoring\/dns-ttl\"><strong>DNS TTL and caching<\/strong><\/a>: how TTL values shape performance and consistency, and the caching pitfalls to watch for.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.logicmonitor.com\/deep-dive\/dns-monitoring\/slow-dns\"><strong>Slow DNS<\/strong><\/a>: the most common causes of DNS latency and how to fix them.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.logicmonitor.com\/deep-dive\/dns-monitoring\/dnssec-validation\"><strong>DNSSEC<\/strong><\/a>: how cryptographic validation protects DNS records from tampering.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.logicmonitor.com\/deep-dive\/dns-monitoring\/dns-attack\"><strong>DNS attacks and prevention<\/strong><\/a>: cache poisoning, tunneling, floods, and hijacking, plus how to defend against each.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.logicmonitor.com\/deep-dive\/dns-monitoring\/dns-health-test\"><strong>DNS health testing and monitoring<\/strong><\/a>: how to continuously verify DNS performance, availability, and configuration across your environment.<\/li>\n<\/ul><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-calendar-check\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xxs fs-md-text-display-xs fs-lg-text-display-sm font-medium text-core-blue-900\">\n        Monitor your DNS infrastructure end-to-end with LogicMonitor Synthetics and  Internet Performance Monitoring      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p>DNS failures cascade fast. Combine LogicMonitor&rsquo;s infrastructure observability with Internet performance onitoring to detect resolution issues before they reach your users.<\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/catchpoint-demo\" class=\"btn btn-link\" target=\"_self\">\n        Demo anfordern          <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><h4 id=\"h-faqs\" class=\"wp-block-heading\">FAQs<\/h4><div class=\"accordion-block accordion-block--light\">\n      <div class=\"accordion-block__items\">\n              <div class=\"accordion-block__item active\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-what-transport-protocol-does-dns-use-by-default\">\n            What transport protocol does DNS use by default?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer active\">\n            <p>DNS uses UDP (User Datagram Protocol) by default because it requires no handshake and completes lookups in fewer round trips. When a response is too large to fit in a single UDP packet or a firewall blocks UDP, DNS falls back to TCP, which adds reliability at the cost of additional round trips.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-why-do-most-dns-queries-resolve-in-milliseconds\">\n            Why do most DNS queries resolve in milliseconds?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>Caching at every layer of the DNS hierarchy means most queries never need to walk the full chain from root server to authoritative name server. Recursive resolvers, operating systems, and even browsers store previous answers for the duration of each record&rsquo;s TTL, so repeat lookups for popular domains return almost instantly.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-how-can-i-inspect-dns-packets-myself\">\n            How can I inspect DNS packets myself?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>You can use a packet analysis tool like Wireshark to capture and read DNS traffic in real time. Start a capture, apply a &ldquo;dns&rdquo; filter, and each packet will show the standard DNS message structure: a 12-byte header with transaction ID and flags, a question section with the queried hostname and record type, and answer, authority, and additional sections containing the returned records.<\/p>\n                      <\/div>\n        <\/div>\n          <\/div>\n  <\/div>","protected":false},"excerpt":{"rendered":"<p>Entdecken Sie, wie das DNS-Protokoll Domainnamen in IP-Adressen \u00fcbersetzt, wie DNS-Abfragen \u00fcber Resolver-Server verkettet werden und wie man ein DNS-Paket liest.<\/p>","protected":false},"author":16,"featured_media":626064,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"unicorn_plugin_options_block_body_class":"","footnotes":""},"categories":[1],"tags":[7850,7823,7859,7863,7854,6677,7862,6959,7871,7084],"industry":[7523],"role":[6786],"lm_strategic_tags":[],"topic":[7842],"author_attribution":[7967],"lm_product":[],"class_list":["post-619217","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","industry-technology","role-itops","topic-internet-performance-monitoring","author_attribution-denton-chikura"],"acf":{"page_language":"english","translated_pages":"","updated_date":null,"author_section_checkbox":true,"author_image":617027,"author_linkedin":"https:\/\/www.linkedin.com\/in\/denton-chikura-422186201\/","author_name":"Denton Chikura","author_job_title":"Technical Writer","author_dept":"","author_bio":"Denton Chikura is a technical writer and longtime observability advocate focused on helping site reliability engineers and engineering teams discover the tools and capabilities that strengthen internet resilience. He works at the intersection of monitoring, performance, and infrastructure to make complex systems more understandable and usable, bridging the gap between deep technical detail and real\u2011world operations. His goal is to help teams build faster, detect issues earlier, and recover smarter, ultimately making the internet a better, more reliable place for everyone.","reviewer_name":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How DNS Works: Protocol, Lookups and Packets Explained | LogicMonitor<\/title>\n<meta name=\"description\" content=\"DNS is an application layer protocol. 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als Leader im Gartner\u00ae Magic Quadrant\u2122 f\u00fcr Digital Experience Monitoring 2024 ausgezeichnet"},"content":{"rendered":"<?xml encoding=\"UTF-8\"><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50 rtc-text-content--no-top-pad\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-book-open\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xs fs-md-text-display-sm fs-lg-text-display-md font-medium text-core-blue-900\">\n        Der schnelle \u00dcberblick      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900 headline-is-quote\">\n        <p>Catchpoint, a LogicMonitor company, was recognized as a Gartner Leader in Digital Experience Monitoring, confirming that monitoring the full Internet path, from user to service, is now an essential part of enterprise infrastructure.<\/p>\n      <\/div>\n    \n                  <ul class=\"rtc-text-content__bullet-list\">\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Gartner named Catchpoint a Leader in its first-ever Magic Quadrant for DEM in 2024, and again in 2025.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Traditional monitoring can show healthy servers while users still face slow pages, failed transactions, and poor experiences.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Full Internet Stack visibility across DNS, BGP, CDN, ISP, cloud, and SaaS reveals where experience actually breaks down.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Integrate Digital Experience Monitoring with your existing observability stack so teams can see both user impact and backend health in one place.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                  <\/ul>\n      \n      \n            <\/div>\n<\/div><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">Every business today relies on digital services that span far beyond its own infrastructure. A single user transaction may depend on your applications, cloud platforms, SaaS providers, third-party APIs, and the public Internet before it reaches its destination.<\/p><p class=\"wp-block-paragraph\">When something goes wrong anywhere along that path, traditional monitoring often isn&rsquo;t enough. Your servers and applications may appear healthy, yet customers and employees are still dealing with slow performance, failed transactions, or poor user experiences.<\/p><p class=\"wp-block-paragraph\">That&rsquo;s the challenge organizations face today: knowing your infrastructure is healthy doesn&rsquo;t necessarily mean your users are having a good experience. Understanding what users are actually experiencing is why<a href=\"https:\/\/www.logicmonitor.com\/de\/blog\/digital-experience-monitoring-what-it-is-and-why-it-matters\"> Digital Experience Monitoring<\/a> (DEM) and<a href=\"https:\/\/www.logicmonitor.com\/de\/internet-performance-monitoring\"> Internet Performance Monitoring<\/a> (IPM) have become critical components of an effective observability strategy.<\/p><h2 class=\"wp-block-heading\" id=\"h-digital-experience-monitoring-earns-gartner-recognition\">Digital Experience Monitoring Earns Gartner Recognition<\/h2><p class=\"wp-block-paragraph\">Im Jahr 2024,<a href=\"https:\/\/www.logicmonitor.com\/de\/logicmonitor-catchpoint\"> Catchpoint, a LogicMonitor company<\/a>, was recognized as a Leader in the first Gartner Magic Quadrant for Digital Experience Monitoring. That marked an important milestone for Catchpoint and for the DEM\/IPM category itself. For the first time, an independent analyst firm validated that monitoring the full Internet path, from user to service, is a distinct and critical discipline.<\/p><p class=\"wp-block-paragraph\">Since then, the category has only become more relevant. Catchpoint was named a Leader again in the 2025 Gartner Magic Quadrant for DEM, reinforcing that the 2024 recognition was not a one-off moment but part of a sustained leadership story.<\/p><h2 class=\"wp-block-heading\" id=\"h-why-dem-matters-more-now\">Why DEM Matters More Now<\/h2><p class=\"wp-block-paragraph\">Organizations are more dependent on Internet-delivered experiences than they were even two years ago. Remote work, SaaS adoption, cloud migration, and global customer bases have made the public Internet a critical layer of enterprise infrastructure. When a CDN has a routing issue or a DNS provider experiences latency, your users feel it before your internal monitoring notices.<\/p><p class=\"wp-block-paragraph\">The DEM category didn&rsquo;t formally exist as a Gartner Magic Quadrant two years before the 2024 report. Catchpoint had been championing IPM from the beginning, emphasizing the need to monitor the entire<a href=\"https:\/\/www.catchpoint.com\/glossary\/internet-stack\"> Internet-Protokollstapel<\/a>: DNS, BGP, CDN, ISP, cloud, and SaaS layers that connect your infrastructure to your users.<\/p><p class=\"wp-block-paragraph\">That vision drove product innovation well before the category had formal analyst recognition.<a href=\"https:\/\/www.logicmonitor.com\/catchpoint\/internet-health\"> Internet-Sonar<\/a> gives teams a real-time view of global Internet health, surfacing outages and degradations across providers before they escalate into customer-impacting incidents.<a href=\"https:\/\/www.logicmonitor.com\/catchpoint\/internet-stack-map\"> Internet-Stack-Karte<\/a> visualizes the full chain of dependencies between users and services, making it possible to pinpoint where experience breaks down.<\/p><h2 class=\"wp-block-heading\" id=\"h-what-dem-buyers-should-look-for\">What DEM Buyers Should Look For<\/h2><p class=\"wp-block-paragraph\">If you&rsquo;re evaluating Digital Experience Monitoring solutions, here are the capabilities that separate comprehensive platforms from partial ones:<\/p><ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.logicmonitor.com\/platform\/synthetic-monitoring\"><strong>Synthetic Monitoring<\/strong><\/a> to test critical user journeys before customers are impacted. Proactive tests simulate real transactions across geographies and networks, catching issues during deployment windows or third-party changes.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.logicmonitor.com\/de\/real-user-monitoring\"><strong>Real user monitoring<\/strong><\/a> to understand actual user experience as it happens. RUM captures performance data from real sessions, revealing patterns that synthetic tests alone can&rsquo;t replicate.<\/li>\n\n\n\n<li><strong>Internet visibility<\/strong> across DNS, CDN, ISP, cloud, SaaS, and routing dependencies. Without this layer, teams can only see what&rsquo;s happening inside their own environment.<\/li>\n\n\n\n<li><strong>User-path performance<\/strong> to see where experience degrades between user and service. Tracing the full network path reveals whether the issue sits with an ISP, a cloud region, a CDN edge, or your own origin.<\/li>\n\n\n\n<li><strong>Correlation with infrastructure, logs, events, and operational intelligence<\/strong> so teams can connect user pain to backend health. Experience data in isolation shows that something is wrong. Correlated data shows why.<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"h-connecting-outside-in-visibility-with-infrastructure-observability\">Connecting Outside-in Visibility With Infrastructure Observability<\/h2><p class=\"wp-block-paragraph\">Catchpoint brought outside-in Internet visibility to the enterprise: synthetic monitoring, real user monitoring, Internet path visibility, and insight into what users actually experience across the full Internet Stack. For years, that capability was a standalone discipline, separate from the infrastructure and application monitoring that operations teams relied on daily.<\/p><p class=\"wp-block-paragraph\">LogicMonitor brings hybrid infrastructure observability, operational intelligence, automation, and Edwin AI. It covers the inside-out view: networks, servers, cloud, containers, databases, logs, and application performance across complex, distributed environments.<\/p><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.logicmonitor.com\/de\/logicmonitor-catchpoint\">LogicMonitors \u00dcbernahme von Catchpoint<\/a> enables teams to reduce the blind spots that exist between user experience and backend health. When a customer reports slow page loads, teams can see whether the issue is with a third-party CDN, a cloud provider&rsquo;s network, an application bottleneck, or an infrastructure constraint, all within one workflow.<\/p><p class=\"wp-block-paragraph\">This combination powers a broader Autonomous IT vision. LM Envision provides the telemetry foundation across hybrid infrastructure. Catchpoint extends visibility to the Internet and experience layer. Edwin AI adds intelligence and orchestration, reasoning across the full metric set to prioritize by business impact and support governed action. One unified platform with user-to-code visibility, purposeful intelligence, and governed action.<\/p><p class=\"wp-block-paragraph\">The result is a platform where experience data, infrastructure telemetry, and AI-driven intelligence work as one system. Teams can detect issues earlier, understand service impact faster, and move from reactive firefighting toward proactive, autonomous operations.<\/p><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-calendar-check\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xxs fs-md-text-display-xs fs-lg-text-display-sm font-medium text-core-blue-900\">\n        See how combined outside-in and infrastructure visibility eliminates your monitoring blind spots.      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p>LogicMonitor and Catchpoint unite Internet-path visibility with hybrid infrastructure observability, so your teams pinpoint user-impacting issues faster and act before customers feel them.<\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/catchpoint-demo\" class=\"btn btn-link\" target=\"_self\">\n        Demo anfordern          <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><h4 id=\"h-faqs\" class=\"wp-block-heading\">FAQs<\/h4><div class=\"accordion-block accordion-block--light\">\n      <div class=\"accordion-block__items\">\n              <div class=\"accordion-block__item active\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-what-is-digital-experience-monitoring-dem\">\n            What is Digital Experience Monitoring (DEM)?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer active\">\n            <p> DEM measures the actual experience users have when accessing digital services across the full path from user to service. It looks beyond internal servers and applications to include DNS, CDN, ISP, cloud, and SaaS layers. This reveals problems that traditional monitoring misses when infrastructure appears healthy but users still struggle.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-why-was-catchpoint-a-logicmonitor-company-named-a-leader-in-the-gartner-magic-quadrant-for-dem\">\n            Why was Catchpoint, a LogicMonitor company, named a Leader in the Gartner Magic Quadrant for DEM?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>Catchpoint was recognized as a Leader in the first Gartner Magic Quadrant for DEM in 2024 and again in 2025. The recognition reflects its long-standing focus on Internet Performance Monitoring and full Internet Stack visibility. Tools like Internet Sonar and Internet Stack Map help teams spot outages and degradations before they reach customers.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-how-do-logicmonitor-and-catchpoint-work-together\">\n            Wie arbeiten LogicMonitor und Catchpoint zusammen?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>Catchpoint provides outside-in visibility into the Internet and user experience, while LogicMonitor delivers inside-out hybrid infrastructure observability. Together with Edwin AI, they connect user pain to backend health in one workflow. This helps teams detect issues earlier and move toward proactive, autonomous operations.<\/p>\n                      <\/div>\n        <\/div>\n          <\/div>\n  <\/div><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\"><em>Gartner, Magic Quadrant for Digital Experience Monitoring, 21 October 2024, Padraig Byrne, Matt Crossley, DB Cummings, Martin Caren, Pankaj Prasad<\/em><\/p><p class=\"wp-block-paragraph\"><em>Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner&rsquo;s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request.<\/em><\/p><p class=\"wp-block-paragraph\"><em>GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Catchpoint ist ein Gartner-Marktf\u00fchrer im Bereich Digital Experience Monitoring und beweist damit, warum vollst\u00e4ndige Sichtbarkeit des Internet-Pfads f\u00fcr jedes IT-Team im Unternehmen heute von Bedeutung ist.<\/p>","protected":false},"author":16,"featured_media":626061,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"unicorn_plugin_options_block_body_class":"","footnotes":""},"categories":[5035],"tags":[7865,7850,7867,7823,7777,7864,7906,7752,7018,7860],"industry":[6790],"role":[6783],"lm_strategic_tags":[],"topic":[6774],"author_attribution":[7967],"lm_product":[],"class_list":["post-619213","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","industry-all","role-it-leadership","topic-digital-experience","author_attribution-denton-chikura"],"acf":{"page_language":"english","translated_pages":"","updated_date":null,"author_section_checkbox":true,"author_image":617027,"author_linkedin":"https:\/\/www.linkedin.com\/in\/denton-chikura-422186201\/","author_name":"Denton Chikura","author_job_title":"Technical Writer","author_dept":"","author_bio":"Denton Chikura is a technical writer and longtime observability advocate focused on helping site reliability engineers and engineering teams discover the tools and capabilities that strengthen internet resilience. He works at the intersection of monitoring, performance, and infrastructure to make complex systems more understandable and usable, bridging the gap between deep technical detail and real\u2011world operations. His goal is to help teams build faster, detect issues earlier, and recover smarter, ultimately making the internet a better, more reliable place for everyone.","reviewer_name":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Catchpoint Named a Leader in Gartner DEM Magic Quadrant | LogicMonitor<\/title>\n<meta name=\"description\" content=\"Learn about Catchpoint&#039;s inclusion in the first Gartner first Magic Quadrant for Digital Experience Monitoring as a Leader, validating IPM and our focus on Internet Resilience.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Catchpoint Named a Leader in the 2024 Gartner\u00ae Magic Quadrant\u2122 for Digital Experience Monitoring\" \/>\n<meta property=\"og:description\" content=\"Learn about Catchpoint&#039;s inclusion in the first Gartner first Magic Quadrant for Digital Experience Monitoring as a Leader, validating IPM and our focus on Internet Resilience.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.logicmonitor.com\/de\/blog\/catchpoint-named-a-leader-in-the-2024-gartner-magic-quadrant-for-digital-experience-monitoring\" \/>\n<meta property=\"og:site_name\" content=\"LogicMonitor\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-09T16:33:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-09T16:33:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/09\/Blog_Catchpoint-Named-a-Leader-in-the-2024-Gartner\u00ae-Magic-Quadrant\u2122-for-Digital-Experience-Monitoring_Meta-1600x900px.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2400\" \/>\n\t<meta property=\"og:image:height\" content=\"1350\" 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man OpenTelemetry-Trace-Header \u00fcber AWS Kinesis weitergibt: Teil 1"},"content":{"rendered":"<?xml encoding=\"UTF-8\"><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50 rtc-text-content--no-top-pad\">\n      <span class=\"head-icon\"><svg class=\"\" width=\"50px\" height=\"50px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-light-book-open\"><\/use>\n    <\/svg><\/span>\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xs fs-md-text-display-sm fs-lg-text-display-md font-medium text-core-blue-900\">\n        Das Wichtigste auf einen Blick      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900 headline-is-quote\">\n        <p>AWS Kinesis breaks distributed tracing because records don&rsquo;t have a built-in way to carry trace context from the producer to the consumer.<\/p>\n      <\/div>\n    \n                  <ul class=\"rtc-text-content__bullet-list\">\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>A Kinesis record carries only a payload, so OpenTelemetry cannot automatically propagate the <code>traceparent<\/code> header across the stream the way it does over HTTP.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Without that trace context, the downstream consumer starts a new trace, forcing engineers to manually correlate logs, timestamps, and request IDs.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Embedding trace context in the record payload works as a baseline, but it risks schema breakage, larger records, invalidated signatures, and ordering side effects.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                      <li class=\"bullet-list-item\">\n              <span class=\"bullet-list-item__icon\">\n                <svg class=\"\" width=\"24px\" height=\"24px\" style=\"fill: \">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-check-mark\"><\/use>\n    <\/svg>              <\/span>\n              <div class=\"bullet-list-item__content\">\n                                  <span class=\"bullet-list-item__content-heading fs-sm-text-sm fs-md-text-md fs-lg-text-md text-midnight-blue-500\">\n                    <p>Reserve payload embedding for schemas that can evolve safely, and treat it as one option among several techniques for preserving trace context across asynchronous boundaries.<\/p>\n                  <\/span>\n                              <\/div>\n            <\/li>\n                  <\/ul>\n      \n      \n            <\/div>\n<\/div><p class=\"wp-block-paragraph\">A user request reaches your application and generates an event. Instead of being processed immediately, the event is written to an <a href=\"https:\/\/aws.amazon.com\/kinesis\/\">AWS Kinesis<\/a> stream, where a downstream application or AWS Lambda function processes it later. From a business perspective, it&rsquo;s still one transaction. From an observability perspective, it often becomes two unrelated traces.<\/p><p class=\"wp-block-paragraph\">This happens because the trace context that identifies a distributed request doesn&rsquo;t automatically travel with a Kinesis record. Unlike an HTTP request, which has headers for carrying trace context, Kinesis records don&rsquo;t provide a dedicated place for <a href=\"https:\/\/opentelemetry.io\/docs\/what-is-opentelemetry\/\">OpenTelemetry<\/a> to propagate the traceparent header. Without that context, the downstream consumer starts a new trace instead of continuing the original one. Engineers investigating an incident must then manually correlate logs, timestamps, and request identifiers to understand what actually happened.<\/p><p class=\"wp-block-paragraph\">This series explores practical approaches to solving that problem. In this article, we&rsquo;ll examine why trace context is lost across AWS Kinesis, the tradeoffs of using the PartitionKey to preserve it, and what those tradeoffs mean for event ordering and application behavior.<\/p><h2 id=\"h-understanding-trace-context-propagation\" class=\"wp-block-heading\">Understanding trace context propagation<\/h2><p class=\"wp-block-paragraph\">Trace context propagation is the mechanism that carries a request&rsquo;s tracing information across service boundaries so telemetry from each service belongs to one continuous trace. In OpenTelemetry, that context can be represented by traceparent, by tracestate when it&rsquo;s used, and by baggage when the application requires it.<\/p><p class=\"wp-block-paragraph\">The mechanism relies on a propagator. A standards-compatible propagator injects the context on the outbound side and extracts it on the inbound side, rather than simply attaching a trace ID and span ID and hoping the next service reads them. That inject-and-extract contract is what keeps the context intact as it moves.<\/p><h3 id=\"h-what-is-trace-context\" class=\"wp-block-heading\">What is trace context?<\/h3><p class=\"wp-block-paragraph\">Trace context contains the identifiers and processing information needed to associate telemetry across service boundaries. Under <a href=\"https:\/\/www.w3.org\/TR\/trace-context\/\">W3C Trace Context<\/a>, das <strong>traceparent<\/strong> value carries the trace ID, the parent span ID, a version, and trace flags. The <strong>tracestate<\/strong> value can carry vendor-specific state alongside it, and <strong>baggage<\/strong> can carry application-defined key-value data when a team needs it.<\/p><h3 id=\"h-how-is-trace-context-propagated\" class=\"wp-block-heading\">How is trace context propagated?<\/h3><p class=\"wp-block-paragraph\">OpenTelemetry provides the propagation APIs and the propagators that define the format, but it doesn&rsquo;t move the context on its own. Application code, or supported instrumentation, still needs an appropriate carrier to inject the context into on the way out and extract it from on the way in. When a service handles a request, it extracts the incoming context, records its own spans against it, and injects the context into whatever it sends downstream. Each service in the path contributes to one unified trace.<\/p><h3 id=\"h-the-role-of-cross-service-tracing\" class=\"wp-block-heading\">The role of cross-service tracing<\/h3><p class=\"wp-block-paragraph\">With context propagated correctly, you get cross-service tracing. You can follow a request from where it starts, through every service it touches, to where it completes, and see the full path as a single connected view instead of a set of disconnected fragments.<\/p><h3 id=\"h-how-trace-continuity-improves-troubleshooting-in-logicmonitor\" class=\"wp-block-heading\">How trace continuity improves troubleshooting in LogicMonitor<\/h3><p class=\"wp-block-paragraph\">Preserving trace context is what keeps a request connected as it moves from one service to another. When OpenTelemetry sends trace data through the OpenTelemetry Collector to <a href=\"https:\/\/www.logicmonitor.com\/support\/tracing\/distributed-tracing-overview\">LogicMonitor Distributed Tracing<\/a>, the entire request appears as a single trace instead of separate, disconnected ones.<\/p><p class=\"wp-block-paragraph\">That means when a problem occurs, engineers can follow the request from the producer to the consumer in one view, alongside the metrics and logs for the services involved. Instead of manually matching timestamps, request IDs, and log entries across multiple systems, they can quickly see where the request slowed down, failed, or spent most of its time. OpenTelemetry captures and exports the trace data, while LogicMonitor brings traces, metrics, and logs together to help teams investigate and resolve issues faster.<\/p><h3 id=\"h-interoperability-and-standardization-in-trace-propagation\" class=\"wp-block-heading\">Interoperability and standardization in trace propagation<\/h3><p class=\"wp-block-paragraph\">Because OpenTelemetry follows standardized formats like W3C Trace Context, different tracing tools and platforms stay compatible and interoperable. Integrating an observability solution, or switching between them, becomes much simpler.<\/p><h3 id=\"h-the-significance-of-trace-propagation-in-distributed-systems\" class=\"wp-block-heading\">The significance of trace propagation in distributed systems<\/h3><p class=\"wp-block-paragraph\">In <a href=\"https:\/\/www.logicmonitor.com\/blog\/what-are-microservices\">microservices or distributed architectures<\/a>, a single user request often involves many services. Trace context propagation lets developers and operators see the request&rsquo;s entire path, which makes it easier to diagnose issues, understand service dependencies, and improve performance.<\/p><h2 id=\"h-why-automatic-trace-propagation-doesnt-work-with-kinesis\" class=\"wp-block-heading\">Why automatic trace propagation doesn&rsquo;t work with Kinesis<\/h2><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.logicmonitor.com\/blog\/what-is-distributed-tracing\">Monitoring distributed applications<\/a> depends on keeping trace context intact as requests move between services. OpenTelemetry can automatically propagate trace context when the transport provides a standard place to carry it. With HTTP, that place is the request headers, allowing trace context to be injected and extracted without modifying the request body.<\/p><p class=\"wp-block-paragraph\">AWS Kinesis works differently. A Kinesis record doesn&rsquo;t have a dedicated header where trace context can be stored. Each record contains only the payload, with no built-in location for tracing metadata. Because there isn&rsquo;t a standard carrier for trace context, OpenTelemetry can&rsquo;t automatically propagate it across the Kinesis boundary. If trace continuity is required, the application itself must define how trace context is passed from the producer to the consumer.<\/p><h2 id=\"h-a-baseline-approach-embedding-trace-context-in-kinesis-records\" class=\"wp-block-heading\">A baseline approach: embedding trace context in Kinesis records<\/h2><p class=\"wp-block-paragraph\">One possible carrier strategy is to embed the trace context inside the record payload: the producer writes the context into the data it sends, and the consumer reads it back out. We introduce it here mainly to establish the challenges the later articles address, not as a universally recommended pattern.<\/p><p class=\"wp-block-paragraph\">Here&rsquo;s how a producer-to-consumer flow looks with this approach:<\/p><ol class=\"wp-block-list\">\n<li>An order service creates an OpenTelemetry producer span for the operation.<\/li>\n\n\n\n<li>The producer injects the active context into a defined carrier inside the record.<\/li>\n\n\n\n<li>The application sends the event to AWS Kinesis.<\/li>\n\n\n\n<li>A Lambda consumer reads the event and extracts the context from the carrier.<\/li>\n\n\n\n<li>The consumer creates its processing telemetry, associated with the upstream operation.<\/li>\n\n\n\n<li>The spans are exported through an OpenTelemetry Collector and made available for investigation.<\/li>\n<\/ol><p class=\"wp-block-paragraph\">The steps below break down what happens on each side of that flow.<\/p><h3 id=\"h-embedding-trace-context-in-kinesis-records-producer-side\" class=\"wp-block-heading\">Embedding trace context in Kinesis records (producer side)<\/h3><ul class=\"wp-block-list\">\n<li>When the producer sends a record, it includes the trace context in the record data, obtained from the OpenTelemetry SDK or a similar tracing tool.<\/li>\n\n\n\n<li>The context should follow a standard format, such as W3C Trace Context, for compatibility.<\/li>\n<\/ul><h3 id=\"h-sending-records-to-aws-kinesis\" class=\"wp-block-heading\">Sending records to AWS Kinesis<\/h3><ul class=\"wp-block-list\">\n<li>Use the AWS SDK to send each record, making sure the trace context is included in the payload.<\/li>\n\n\n\n<li>Keep the context intact and readable so the consumer can interpret it correctly.<\/li>\n<\/ul><h3 id=\"h-extracting-trace-context-in-kinesis-records-consumer-side\" class=\"wp-block-heading\">Extracting trace context in Kinesis records (consumer side)<\/h3><ul class=\"wp-block-list\">\n<li>Applications reading from the stream extract the trace context from each record.<\/li>\n\n\n\n<li>This means parsing the record data to retrieve the context.<\/li>\n\n\n\n<li>Once extracted, the consumer uses the context to continue the trace, linking its processing to the trace the producer started.<\/li>\n<\/ul><h3 id=\"h-continuing-the-trace\" class=\"wp-block-heading\">Continuing the trace<\/h3><ul class=\"wp-block-list\">\n<li>The consumer uses the extracted context to annotate its own processing, creating spans logically connected to the producer&rsquo;s spans.<\/li>\n\n\n\n<li>A direct parent-child relationship can work for a simple one-message-to-one-consumer flow.<\/li>\n\n\n\n<li>Batched, delayed, retried, or fan-out processing may require span links or other messaging-specific modeling instead of a single parent-child link.<\/li>\n<\/ul><p class=\"wp-block-paragraph\">Part 2 and Part 3 use a simplified scenario, one message to one consumer, to keep the focus on the Kinesis propagation mechanism itself.<\/p><h3 id=\"h-what-are-the-challenges-with-modifying-records-to-carry-trace-context-over-aws-kinesis\" class=\"wp-block-heading\">What are the challenges with modifying records to carry trace context over AWS Kinesis?<\/h3><p class=\"wp-block-paragraph\">Writing trace context into the original content of a record introduces several concerns, since producers now embed the context and consumers must extract and interpret it correctly. The most important ones to keep in mind at this stage:<\/p><ul class=\"wp-block-list\">\n<li><strong>Schema and contract compatibility:<\/strong> downstream systems that expect a specific structure can break when the payload shape changes.<\/li>\n\n\n\n<li><strong>Record-size overhead:<\/strong> added fields increase each record&rsquo;s size, which can affect throughput and cost.<\/li>\n\n\n\n<li><strong>Signed, hashed, or immutable payloads:<\/strong> any change invalidates a signature or hash, or violates an immutability requirement.<\/li>\n\n\n\n<li><strong>Sensitive data in baggage:<\/strong> context carried as baggage can accidentally include data that shouldn&rsquo;t travel with the record.<\/li>\n\n\n\n<li><strong>Producer and consumer version compatibility:<\/strong> both sides need to agree on where the context lives and how it&rsquo;s encoded.<\/li>\n\n\n\n<li><strong>Batch processing and multiple upstream contexts:<\/strong> a single batch can carry records from several upstream operations at once.<\/li>\n\n\n\n<li><strong>Retries, fan-out, and delayed consumption:<\/strong> asynchronous patterns complicate how spans relate to one another.<\/li>\n\n\n\n<li><strong>Partitioning and ordering effects:<\/strong> using alternative carrier fields, such as a partition key, can change how records are distributed and ordered.<\/li>\n<\/ul><p class=\"wp-block-paragraph\"><\/p><p class=\"wp-block-paragraph\">On data integrity specifically, modifying the payload can conflict with strict contracts, signature verification, or requirements that business data remain unchanged. When you add a documented field to an extensible schema, the risk shifts from &ldquo;always unsafe&rdquo; to &ldquo;it depends on what consumers validate and how they evolve their models.&rdquo; In the rest of the series, we&rsquo;ll look at carrier options that preserve trace continuity and keep those integrity guarantees intact.4210<\/p><h2 id=\"h-what-the-rest-of-the-series-covers\" class=\"wp-block-heading\">What the rest of the series covers<\/h2><p class=\"wp-block-paragraph\">This first part shows why Kinesis creates a trace&#8209;context boundary and where payload&#8209;based propagation starts to break down. In <a href=\"https:\/\/www.logicmonitor.com\/blog\/how-to-propagate-opentelemetry-trace-headers-over-aws-kinesis-part-2\">Part 2<\/a>, we&rsquo;ll move trace context into Kinesis parameters, and in <a href=\"https:\/\/www.logicmonitor.com\/blog\/how-to-propagate-opentelemetry-trace-headers-over-aws-kinesis-part-3\">Part 3<\/a> we&rsquo;ll finish the implementation by reconciling trace continuity with partitioning and event ordering.<\/p><h2 id=\"h-from-trace-continuity-to-observability-with-lm-envision\" class=\"wp-block-heading\">From trace continuity to observability with LM Envision<\/h2><p class=\"wp-block-paragraph\">AWS Kinesis introduces a unique challenge for distributed tracing because it doesn&rsquo;t provide the dedicated trace-context carrier available in HTTP. Preserving trace context across that boundary is essential for maintaining complete end-to-end traces, but the implementation must also respect application behavior and data integrity.<\/p><p class=\"wp-block-paragraph\">Once those traces are exported through OpenTelemetry,<a href=\"https:\/\/www.logicmonitor.com\/de\/platform\"> LM Envision<\/a> brings them together with service metrics, infrastructure telemetry, and logs in a single view. Instead of manually correlating data across multiple systems, teams can follow a request across distributed services, identify where latency or failures occur, and move from isolated traces to a complete operational picture.<\/p><div class=\"rtc-text-content rtc-text-content__light bg-cool-grey-50\">\n  \n  <div class=\"rtc-text-content__wrapper\">\n          <h4 class=\"rtc-text-content__headline fs-sm-text-display-xxs fs-md-text-display-xs fs-lg-text-display-sm font-medium text-core-blue-900\">\n        Follow every request from producer to consumer in one connected trace with LogicMonitor.      <\/h4>\n    \n          <div class=\"rtc-text-content__body fs-sm-text-md fs-md-text-lg fs-lg-text-lg text-core-blue-900\">\n        <p>Correlate OpenTelemetry traces with metrics, logs, infrastructure, and Internet performance in a single platform, so you can resolve distributed issues faster.<\/p>\n      <\/div>\n    \n          \n      \n              <div>\n            <a href=\"https:\/\/www.logicmonitor.com\/catchpoint-demo\" class=\"btn btn-link\" target=\"_self\">\n        Demo anfordern          <span class=\"icon-end\"><svg class=\"\" width=\"20px\" height=\"20px\" style=\"fill: #060F4B\">\n        <use xlink:href=\"https:\/\/www.logicmonitor.com\/wp-content\/themes\/unicorntwentyfive\/assets\/icons\/sprite.svg#icon-arrow-right\"><\/use>\n    <\/svg><\/span>\n      <\/a>\n        <\/div>\n            <\/div>\n<\/div><h4 id=\"h-faqs\" class=\"wp-block-heading\">FAQs<\/h4><div class=\"accordion-block accordion-block--light\">\n      <div class=\"accordion-block__items\">\n              <div class=\"accordion-block__item active\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-why-does-aws-kinesis-break-opentelemetry-trace-propagation\">\n            Why does AWS Kinesis break OpenTelemetry trace propagation?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer active\">\n            <p>A Kinesis record contains only its payload, with no dedicated header for trace context like an HTTP request has. Because there is no standard carrier, OpenTelemetry cannot automatically inject and extract the <code>traceparent<\/code> header. As a result, the downstream consumer starts a new trace instead of continuing the original one.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-what-is-trace-context-and-what-does-the-traceparent-value-carry\">\n            What is trace context, and what does the traceparent value carry?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>Trace context is the set of identifiers that ties telemetry from each service into one continuous trace. Under W3C Trace Context, the traceparent value carries the trace ID, the parent span ID, a version, and trace flags. The tracestate and baggage values can carry vendor-specific and application-defined data when a team needs them.<\/p>\n                      <\/div>\n        <\/div>\n              <div class=\"accordion-block__item\">\n          \n          <h3 class=\"accordion-block__question\" id=\"h-what-are-the-risks-of-embedding-trace-context-in-a-kinesis-record-payload\">\n            What are the risks of embedding trace context in a Kinesis record payload?            <span class=\"accordion-block__icon\">\n              <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n<\/svg>\n            <\/span>\n          <\/h3>\n          <div class=\"accordion-block__answer\">\n            <p>Adding context to the payload can break downstream systems that expect a fixed schema, increase record size and cost, and invalidate signatures or hashes on immutable payloads. It can also expose sensitive baggage data and shift how records are distributed and ordered if a partition key is used as the carrier. The safest place for it is a documented, extensible schema field.<\/p>\n                      <\/div>\n        <\/div>\n          <\/div>\n  <\/div><div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><div class=\"wp-block-group has-background is-layout-constrained wp-container-core-group-is-layout-02b8269e wp-block-group-is-layout-constrained\" style=\"border-top-color:var(--wp--preset--color--lm-type-core-blue);border-top-width:4px;background-color:#1a31ff0d;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-6d2d2de7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80px\">\n<figure class=\"wp-block-image size-large is-resized has-custom-border is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"918\" height=\"1024\" src=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-918x1024.jpg\" alt=\"\" class=\"wp-image-608421\" style=\"border-top-left-radius:99999px;border-top-right-radius:99999px;border-bottom-left-radius:99999px;border-bottom-right-radius:99999px;object-fit:cover;width:80px;height:80px\" srcset=\"https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-918x1024.jpg 918w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-269x300.jpg 269w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-768x856.jpg 768w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-1378x1536.jpg 1378w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-1837x2048.jpg 1837w, https:\/\/www.logicmonitor.com\/wp-content\/uploads\/2026\/03\/image-11x12.jpg 11w\" sizes=\"auto, (max-width: 918px) 100vw, 918px\"><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading has-lm-display-xs-font-size\" id=\"h-by-denton-chikura\" style=\"margin-top:0;margin-bottom:0\">Von Denton Chikura<\/h5>\n\n\n\n<p class=\"has-lm-text-md-font-size wp-block-paragraph\" id=\"h-\" style=\"margin-top:0;margin-bottom:0\">Technischer Redakteur<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignright size-large is-resized\"><a href=\"https:\/\/www.linkedin.com\/in\/denton-chikura-422186201\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20height='72'%20viewBox='0%200%2072%2072'%20width='72'%3E%3Cg%20fill='none'%20fill-rule='evenodd'%3E%3Cpath%20d='M8,72%20L64,72%20C68.418278,72%2072,68.418278%2072,64%20L72,8%20C72,3.581722%2068.418278,-8.11624501e-16%2064,0%20L8,0%20C3.581722,8.11624501e-16%20-5.41083001e-16,3.581722%200,8%20L0,64%20C5.41083001e-16,68.418278%203.581722,72%208,72%20Z'%20fill='%230d6efd'\/%3E%3Cpath%20d='M62,62%20L51.315625,62%20L51.315625,43.8021149%20C51.315625,38.8127542%2049.4197917,36.0245323%2045.4707031,36.0245323%20C41.1746094,36.0245323%2038.9300781,38.9261103%2038.9300781,43.8021149%20L38.9300781,62%20L28.6333333,62%20L28.6333333,27.3333333%20L38.9300781,27.3333333%20L38.9300781,32.0029283%20C38.9300781,32.0029283%2042.0260417,26.2742151%2049.3825521,26.2742151%20C56.7356771,26.2742151%2062,30.7644705%2062,40.051212%20L62,62%20Z%20M16.349349,22.7940133%20C12.8420573,22.7940133%2010,19.9296567%2010,16.3970067%20C10,12.8643566%2012.8420573,10%2016.349349,10%20C19.8566406,10%2022.6970052,12.8643566%2022.6970052,16.3970067%20C22.6970052,19.9296567%2019.8566406,22.7940133%2016.349349,22.7940133%20Z%20M11.0325521,62%20L21.769401,62%20L21.769401,27.3333333%20L11.0325521,27.3333333%20L11.0325521,62%20Z'%20fill='%23FFF'\/%3E%3C\/g%3E%3C\/svg%3E\" alt=\"\" style=\"object-fit:cover;width:34px;height:34px\"><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-lm-type-ballpoint-blue-color has-text-color has-link-color has-lm-text-lg-font-size wp-elements-3 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);font-style:normal;font-weight:500\">Denton Chikura ist ein technischer Redakteur und langj\u00e4hriger Bef\u00fcrworter von Observability, der sich darauf konzentriert, Site Reliability Engineers und Entwicklungsteams dabei zu helfen, Werkzeuge und Funktionen zu entdecken, die die Widerstandsf\u00e4higkeit des Internets st\u00e4rken. Er arbeitet an der Schnittstelle von \u00dcberwachung, Leistung und Infrastruktur, um komplexe Systeme verst\u00e4ndlicher und nutzbarer zu machen und die L\u00fccke zwischen tiefen technischen Details und realen Abl\u00e4ufen zu schlie\u00dfen. Sein Ziel ist es, Teams dabei zu unterst\u00fctzen, schneller zu entwickeln, Probleme fr\u00fcher zu erkennen und intelligenter wiederherzustellen, um letztendlich das Internet zu einem besseren, zuverl\u00e4ssigeren Ort f\u00fcr alle zu machen.<\/p>\n\n\n\n<p class=\"has-lm-type-ballpoint-blue-color has-text-color has-link-color has-lm-text-sm-font-size wp-elements-4 wp-block-paragraph\" style=\"font-style:normal;font-weight:500\">Disclaimer: Die in diesem Beitrag ge\u00e4u\u00dferten Ansichten stammen von der Autorin und geben nicht notwendigerweise die Ansichten oder offiziellen Positionen von LogicMonitor oder seiner verbundenen Unternehmen wieder.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Kinesis-Datens\u00e4tze haben keinen Header f\u00fcr den Trace-Kontext, sodass Anfragen in zwei Traces aufgeteilt werden. Erfahren Sie, warum der Kontext verloren geht und wie er vom Produzenten zum Konsumenten \u00fcbertragen werden kann.<\/p>","protected":false},"author":154,"featured_media":626073,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"unicorn_plugin_options_block_body_class":"","footnotes":""},"categories":[5035],"tags":[],"industry":[7523],"role":[7843],"lm_strategic_tags":[7459,7266,7273,7431,7284,7430,7433,7456,7453,7458],"topic":[6781],"author_attribution":[7967],"lm_product":[],"class_list":["post-622327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","industry-technology","role-sre","lm_strategic_tags-analysis","lm_strategic_tags-aws","lm_strategic_tags-collector","lm_strategic_tags-events","lm_strategic_tags-lm-envision","lm_strategic_tags-metrics","lm_strategic_tags-opentelemetry","lm_strategic_tags-traces","lm_strategic_tags-troubleshooting","lm_strategic_tags-visualization","topic-observability","author_attribution-denton-chikura"],"acf":{"page_language":"english","translated_pages":"","updated_date":null,"author_section_checkbox":false,"author_image":null,"author_linkedin":"","author_name":"","author_job_title":"","author_dept":"","author_bio":"","reviewer_name":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - 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