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Rolling out through the middle of September, LogicMonitor v.125 brings significant enhancements to topology mapping, as well as new monitoring for Microsoft Exchange and EMC Unity. Also recently released is a new version of the powerful LogicMonitor ServiceNow CMDB Integration application.
IE11 support to be discontinued As you may be aware, LogicMonitor is rolling out a new UI over the coming months. Due to front-end compatibility issues, security risks, and maintenance costs, this new UI will not support Microsoft Internet Explorer 11. The Alerts page will be the first area of the interface to receive the new UI (targeted for release in October).
If you currently use IE11 to access the LogicMonitor platform, we strongly recommend that you move to a supported LogicMonitor browser as soon as possible to avoid any disruptions in platform functionality.
Significant enhancements have been made to the methods used by topology mapping to establish relationships among devices. These new methods are extensible, allowing topology mapping coverage to grow in a more predictable and scalable manner.
The concepts of source, category, and priority are now present in the generation of ERIs (external resource ID). The addition of these tags allows LogicMonitor to determine which generated ERI takes precedence, based on confidence level. Previously, an existing ERI could be overwritten by a new one with no evaluation rules in place to determine which ERI should take precedence.
All generated ERIs, along with the individual keys that make up each ERI, now display on the resource’s Info tab to provide context (i.e. the PropertySource that generated the ERI, as well as the category of the ERI). The ERI with the highest assigned priority number is the one that takes precedence.
In order to implement these ERI enhancements, you’ll need to update/import all PropertySources, TopologySources, and DataSources relevant to your topology mapping environment. Visit the v.125 LogicModule Releases section of these release notes for a complete list of all new and updated LogicModules. And, for more information on these enhancements and other aspects of topology mapping, see Topology Mapping Overview.
Earlier this year, LogicMonitor announced the availability of its out-of-the-box integration with ServiceNow CMDB. This integration app features bi-directional data synchronization between ServiceNow CMDB and LogicMonitor to ensure a reliable and up-to-date CMDB, and enriched alerting data for quicker mean-time-to-resolution for critical incidents.
Recently, we’ve released a new version (1.1.x) of this integration app, which offers several enhancements, highlighted next.
The newest version of our LogicMonitor ServiceNow CMDB Integration app (along with our built-in incident management alert integration) is certified as compliant with ServiceNow’s upcoming New York release. Our apps are ready, day one, for your upgrade to New York!
A new Update Set is available for the latest version of this app. This Update Set supports the provisioning of devices to Auto-Balanced Collector Groups (previously devices could only be assigned to one specific Collector). For more information on getting and configuring this Update Set, see our GitHub Repository.
To make it easier for you to jump between applications, the LogicMonitor ServiceNow CMDB Integration app now allows you to open resources in LogicMonitor directly from ServiceNow. This is a nice complement to the existing ability to launch ServiceNow CIs from within LogicMonitor.
The LogicMonitor ServiceNow CMDB Integration is a premium, add-on feature available from the ServiceNow Store. To learn more about it, check out these resources:
This new endpoint will enable much greater efficiency when requesting data from the past 24 hours across multiple devices. Note that there are some limitations: (1) you will still need to know instance IDs; (2) only data from the past 24 hours is available; (3) requests will be initially limited to 100 instances per request; (4) there is a lower rate limit for this endpoint.
LogicModules added or updated since the last release.
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