RESEARCH REPORT

2019-2020 IT Outage Impact Study

A global analysis of IT downtime and its impact on business.

Availability has become our most valuable commodity, yet high-profile outages and brownouts are occurring at an alarming rate. LogicMonitor surveyed 300 global IT leaders to dig deeper into the impact of downtime on today’s businesses. Read the report to find out how much downtime costs and how often it happens.

2019-2020 IT Outage Impact Study

Download the full report to learn how downtime affects your business.

Here are some key takeaways:

  • Availability matters. 80% of respondents indicated that performance and availability were important issues.
  • Downtime is rampant. 96% of global IT decision makers have experienced at least one outage in the past three years.
  • Downtime is avoidable. 51% of outages are avoidable as are 53% of brownouts, according to global IT decision makers.
  • Downtime is expensive. Companies with frequent outages and brownouts experience 16x higher costs than companies with fewer instances of downtime.

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