How Equinix Achieves 99.9% Uptime Across 220+ Data Centers with Full Internet Visibility
Learn how Equinix uses LogicMonitor's Catchpoint platform to gain end-to-end internet visibility, proactively detect issues, and maintain reliable service delivery across more than 220 global data centers.
SOLUTIONS ‣ Network Observability
‣ Internet Performance Monitoring
‣ Digital Experience Monitoring
‣ Proactive Incident Detection
SUCCESS BY THE METRICS ‣ 99.9% uptime
‣ Visibility across 220+ data centers
‣ 24-hour monitoring
Equinix
Equinix (Nasdaq: EQIX) is the world's digital infrastructure company®. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at the software-defined edge. Equinix enables organizations to access the right places, partners, and possibilities to scale with agility, accelerate the launch of digital services, deliver world-class experiences, and multiply their value, while supporting sustainability goals.
COMPANY
Equinix
INDUSTRY Digital Services
PRODUCTS ‣ Enterprise Node
‣ Synthetic Monitoring
SOLUTIONS ‣ Network Observability
‣ Internet Performance Monitoring
‣ Digital Experience Monitoring
‣ Proactive Incident Detection
SUCCESS BY THE METRICS ‣ 99.9% uptime
‣ Visibility across 220+ data centers
‣ 24-hour monitoring
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Equinix: Delivering Reliable Digital Infrastructure at Global Scale
Equinix is a global digital infrastructure company that enables enterprises, software as a service (SaaS) providers, and cloud providers to connect, compute, and scale their businesses. Through its Equinix Metal offering, the company delivers on-demand bare metal infrastructure designed to provide flexibility, scalability, and security for some of the world’s most technology-driven organizations.
Challenge: Maintaining 99.9% Uptime Across a Global Infrastructure
Equinix operates more than 220 data centers worldwide and targets 99.9% uptime across its infrastructure. Achieving that level of availability requires comprehensive visibility into network performance, service health, and customer experience across regions and providers.
“The fundamental idea of Equinix was to create a place where competitive networks could come together and share data in a secure way,” said Kelsey Waters, Senior Director of Cloud Operations at Equinix Metal.
Equinix sought an observability solution capable of delivering a complete view of internet performance while helping teams identify bottlenecks, isolate root causes, and improve customer experiences.
After evaluating its options, Equinix selected LogicMonitor’s Catchpoint platform to strengthen its monitoring capabilities and support its commitment to service reliability.
“We were looking for a tool that we could partner with our customers on to help identify where [bottlenecks and pinch points] occurred,” said Jeremy Brooks, senior director of customer success at Equinix Metal. “And I think that’s why we ultimately settled on Catchpoint.”
Results: Faster Detection, Greater Visibility, and Improved Reliability
With LogicMonitor’s Catchpoint platform, Equinix has strengthened its ability to maintain service reliability while delivering greater transparency to customers.
“Catchpoint gives Equinix a more complete picture of internet visibility…that helps the company solve problems more quickly and communicate problems with clarity for customers,” said Waters.
See How Equinix Achieves 99.9% Uptime Across 220+ Data Centers
