Cisco UCCX Monitoring
LogicMonitor’s Cisco Unified Contact Center Express (UCCX) monitoring package leverages the Unified CCX Configuration API, the CTI protocol, and the UCCX CLI to monitor a variety of UCCX system information and agent call statistics. Compatibility As of March 10th 2022, LogicMonitor’s UCCX package is known to be compatible with: Setup Requirements Add Resources into Monitoring … Continued