Integrating with Credential Vault

The Credential Vault integration with collector makes it possible to store and manage sensitive information (including credentials and secrets for hosts, devices, services, etc.) in an external credential vault.  Collector supports the following vault integrations: Note: Support for the Credential Vault Integration was added in EA Collector 29.108. Refer to the relevant vault integration topics … Continued

Migrating Collector from Root to Non-root User

Initially, you could run Linux Collectors using root credentials. Later, we extended this support to users with non-root credentials to install Collectors. We have now enhanced the migration process to enable users to migrate Collectors running as root to run under non-root users without uninstalling Collector or losing any data. You can follow both prompt based and … Continued

Reinstalling Collector

This article describes the steps to reinstall a collector onto the same device. Reinstalling a collector requires you to shut down the collector and its services, download and install a new collector, and remove the old collector. If you are reinstalling the collector onto a different device (or replacing a collector), we recommend that you … Continued

Moving Collector to Another Machine

To avoid downtime when moving your collector to another machine, we recommend that you install a new collector on a new machine and then transfer the monitored devices from the old collector to the new collector. Once you have installed a collector on the new machine, you can transfer monitored devices to the new collector.

Installing Collectors in Silent Mode

In addition to the standard interactive collector installation process, there is also a non-interactive “Silent” installation mode. The Silent mode is convenient if you are automating installation and are not around to manually answer prompts about user and proxy details. In this article, we have explained the steps to install Windows and Linux collectors. We … Continued

Adding SDT to Collector

You can manage Scheduled Down Time (SDT) of your collectors just as you can for your LogicMonitor resources. The SDTs for your collector suppresses alert notifications for any collector down alerts triggered during the SDT (these alerts will still be displayed in your LogicMonitor account). You can schedule SDT for your collectors during maintenance windows … Continued

Managing Collector Logs

You can control how much information is logged by your collector and how long the log files are retained. Adjusting Log Level You can adjust log levels to increase how much information is logged to debug an issue, or to decrease how much information is logged to save disk space.  The log level for each … Continued