LogicMonitor provides logs for out-of-the-Box (OOTB) integrations directly in your portal. This gives you visibility into the outgoing and response payloads for every integration call to help you troubleshoot. Each time LogicMonitor makes a call to an integration, an entry is added to the Integrations Logs. Communication inbound to LogicMonitor from an integration is captured in the Audit Logs. For … Continued
While LogicMonitor has a robust alert delivery, escalation, and reporting system, you may be using other tools in parallel to access and store IT information. You can use LogicMonitor’s custom HTTP delivery integration settings to enable LogicMonitor to create, update, and close tickets in Zendesk in response to LogicMonitor alerts. In this support article, we’ve … Continued
Puppet is IT automation software that enables system administrators to manage provisioning and configuration of their infrastructure. We know that in addition to maintaining correct infrastructure configuration, system administrators additionally rely on monitoring to help prevent outages. Our Puppet module was created with this in mind, and allows your Puppet infrastructure code to manage your … Continued
Your LogicMonitor account comes ready to integrate alert messages with your ServiceNow account. The bidirectional integration enables LogicMonitor to open, update and close ServiceNow incidents based on LogicMonitor alerts. By sending alerts from LogicMonitor into ServiceNow, you can take advantage of ServiceNow’s alerting platform features to increase uptime of your apps, servers, websites, and databases. … Continued
LogicMonitor offers an out-of-the-box alert integration for Slack via the LogicMonitor app for Slack. The integration between LogicMonitor and Slack is bi-directional, supporting the ability to: Setting Up the LogicMonitor App for Slack Setup of LogicMonitor’s alert integration solution for Slack involves four primary steps: Installing and Configuring the Slack App Installation and configuration of … Continued
Group Chat Tools, such as 37Signals Campfire have been adopted by many companies for communication management. It is straightforward to configure LogicMonitor to deliver alerts to group chat rooms via a Custom HTTP Alert Delivery Method. A good use of this integration is to both avoid email alert overload, and to increase responsiveness to an alert. Having alerts … Continued
Puppet is IT automation software that enables system administrators to manage provisioning and configuration of their infrastructure. LogicMonitor’s Puppet module allows your Puppet infrastructure code to manage your LogicMonitor account as well. Notes: This module is only compatible with linux servers. Windows compatibility may be added in future releases. Module Overview LogicMonitor’s Puppet module defines … Continued
LogicMonitor’s Custom Email Delivery integration allows you to format alert notification emails in a more consistent format, without explanatory text. Custom email delivery enables you to define the precise format of the email subject and body, so that it can be easily parsed by the recipient system. Emails generated by this alert delivery method are … Continued
Custom HTTP Alert Delivery Methods (i.e. Webhooks) allow you to send alert notification data to an external system via HTTP GET or POST requests. Similar to Custom Email Alert Delivery, this can be advantageous if you’re sending alert notifications to a ticketing system. Custom HTTP alert delivery enables you to define the precise format of … Continued
Your LogicMonitor account comes pre-configured to integrate with Autotask. The out-of-the-box integration enables LogicMonitor to open, update, and close Autotask tickets based on LogicMonitor alerts. As discussed in the following sections, you’ll need to perform the following primary steps in order to configure the Autotask integration: Create an Autotask User Account To create, update, and … Continued
