LogicMonitor for Financial Services

Drive agility and innovation for your business by delivering high-performing digital experiences with LogicMonitor’s unified, cloud-first platform.

Addressing financial service industry trends, challenges and solutions

Our agentless technology adds next to no weight to your IT infrastructure and helps to maximize how services are delivered, automate business processes, and enhance customer experience.

One platform for unified observability

Logs

Log intelligence at scale– instant access to contextualized and correlated logs and metrics in a single, unified cloud-based platform. With tiered retention options (including unlimited retention) and hot storage to optimize data hygiene and internal compliance initiatives.

Metrics

Single platform for ITOps and DevOps that eliminates data silos and tracks metrics that matter. Built on OpenTelemetry and OpenMetrics allowing for a vendor-neutral approach to better understand the user experience and accelerate business transformation.

Traces

Never miss an application error, improve code quality, and diagnose and fix issues faster. Gain insight into the performance of the entire app stack, from code to cloud, to ensure a flawless customer experience in agile environments.

The LogicMonitor solution is saving us approximately 24 hours a week. We are able to address problems before they impact users.

BRANDON METCALF, DIRECTOR OF SAAS OPERATIONS GOTRANSVERSE

Application modernization

Public and private cloud manage large datasets and containerized and serverless architectures to deliver fast and secure functionality through mobile and web-based banking systems. Experience accelerated digital competitiveness, reduced risk, and cost and improved operational efficiency and flexibility.

Personalization

Leverage historical data on consumer behavior, customer experience and feedback with LogicMonitor’s hyper-personalization. Embrace modern consumer preferences tailored to specific customers based on what they like rather than adopting a one size fits all policy or account structure.

Partnering with fintech to foster agility

Partnering with fintech companies, that lead with digital-first and cloud-native technologies, can help banks break into new markets and deliver new services, quickly. Embrace agility with cashless payments and consumers’ preference for digital services.

Maximize customer retention

Maximize customer experience with convenience and personal touch by providing chat during onboarding or account management features. Additionally, maintain customer loyalty by rewarding consumers for sharing their data.

Trusted by:

Secure by design

LogicMonitor’s platform is secure. The following are just some of thernways LogicMonitor ensures user and systems security:

Secure architecture

RBAC, 2FA, Encryption of data in transit and at rest

Secure data collection

Only outbound comms allowed from LM Collector, data encrypted with TLS, LM Collectors securely locked to your environment.

Secure operations

Collectors based on hardened Linux with perimeter and host-based IPS, operated out of top tier DCs and AWS regions, all with top security measures in place.

Secure practices

Minimal personal data stored, device access credentials stored in memory and never written to disk, salted one way hashes used in place of user passwords.

Secure standards

Constant penetration testing ensures maximum security, SOC2 validates our controls for security, high availability and confidentiality.

To have a monitoring solution that consolidates all our environments behind a single pane of glass regardless of the environment we are in—there wasn’t another monitoring provider that really got that.

JORDAN HAGER, SENIOR DIRECTOR OF IT OPERATIONS Q2EBANKING
With LogicMonitor’s GCP support, Cloud SQL database instances are automatically discovered and monitored alongside the rest of your hybrid infrastructure.

Pivot to hybrid working for on-premise and cloud environments

LogicMonitor provides automated discovery of your multi-cloud infrastructure and applications while maintaining visibility for your on-premise private cloud and networking stack. Acieve coverage for your legacy technology environments like mainframe and older OS technologies.

Transform your business by tracking the shift of applications and infrastructure

LogicMonitor allows businesses to monitor their modern cloud workloads as well as their on-premise infrastructure. Additionally, track the transition between the legacy stack and a newly migrated cloud environment. By leveraging automated tags with property sources, LogicMonitor makes it easy to track your virtual machines as they move to the cloud.

This dashboard provides an a listing of various metrics that are monitored for Azure Virtual Machines. The metrics displayed are virtual machine statistics, running and stopped count, status, CPU over time, network throughput over time
GCP Billing dashboard

Cost control and rightsizing workloads in the cloud

By leveraging LogicMonitor’s inbuilt cost monitoring for your public cloud workloads, you can work out which of your newly migrated VMs is costing you too much. By using capacity optimization dashboards you can work out which virtual machines can be right-sized and reduce costs in your cloud.

Expanded investigations to insights

Pivot from IT metrics to logs in a single platform to investigate anomalous data and identify insights to solve service issues faster with context across the entire infrastructure environment, from on-prem to cloud services. Consolidate tools into streamlined workflows built around metric-based alerting with integrated log event insights. Analyze trends with on-demand historical log data to create proactive alerts when IT performance is outside normal ranges.

Log Processing pipelines

More Resources

5 ways financial services organizations can automate with LogicMonitor

automation / 04.19.23

5 ways financial services organizations can automate with LogicMonitor

Automation has become a crucial aspect of the financial services industry: reducing the risk of outages and downtime, improving team health and productivity, and saving time and money.

Learn More
Abrigo, Financial Services Customer Maintains 99.99% Uptime With LogicMonitor

case study / 02.09.22

Abrigo Maintains 99.99% Uptime With LogicMonitor

In this case study video, LogicMonitor is joined by Abrigo, a software company for financial institutions, to discuss the evolution of the financial technology space through the digital transformation era.

Learn More
Financial Services: IT Trends, Challenges & Solutions

Cloud Monitoring / 01.14.22

Financial Services: IT Trends, Challenges & Solutions

Banks and financial institutions are having to rethink how they deliver services as digital banking increasingly becomes the norm and customers expect high-performing mobile experiences. The acceleration of modernization projects and changes in consumer behavior and demand has created opportunities for more agility.

Learn More

It’s almost like magic. Let’s chat.