Modern monitoring at any scale
LogicMonitor Pricing & Packages
Full access to LogicMonitor’s unified monitoring platform for on-premises, cloud, and hybrid environments. Get started with automated deployment and configuration, intelligent alerting, customizable dashboards, and more.
- Centralized monitoring for your entire infrastucture: on-premise, cloud, containers, networks, and data centers
- Log analysis with full correlation
- Autodiscovery and deployment for 2000+ technologies
- Over 300 out-of-the-box dashboards
Achieve unified observability with infrastructure, logs, and application performance in a single platform. Includes advanced features such as an AIOps Early Warning system to detect anomalies, forecast utilization, and identify performance issues before they occur.
Includes everything in Pro, plus:
- AIOps w/anomaly detection
- Application performance monitoring
- Configuration monitoring
- 2 years of data retention
See how we stack up
LogicMonitor has been a homerun!
LogicMonitor is great for organizations needing to get better visibility into their IT Operations and those needing to reduce workloads so that their IT teams can focus on more strategic projects.
Jul 01, 2022
LogicMonitor: Highly Recommended
LogicMonitor replaced the others because it provides better value for us: it is more effective, reliable and efficient at delivering functionality.
Jun 28, 2022
Using LogicMonitor as a Non-MSP
LogicMonitor’s licensing is per device instead of SolarWinds per interface. This means a switch only needs one license compared to SolarWinds licensing per port on the switch. SolarWind’s GUI is old and not very intuitive to new users. Setting up users in LogicMonitor is super easy and the use of roles makes managing permissions simple.
May 17, 2021
LogicMonitor is one of the best monitoring tool I have ever deployed.
LogicMonitor support is very good. Their response time is fast and we didn’t have any issues.
Sep 10, 2020
The Lowdown on LM
[LogicMonitor is] great for keeping an eye on infrastructure at a small scale (office-wide) or large scale (planet-wide).
Dec 18, 2020
LogicMonitor will become your Ops Team process improvement tool
We are a managed services IT staff and use LogicMonitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service.
Dec 14, 2020
LogicMonitor is Time Saving Magic!
Hands down the best support we have received from any vendor. Same top tier experience at any time of the day whether it is a simple question or a complex issue. They listen to feedback and do their best to implement feedback on problems that are discovered. Support is always providing references and material to learn more about what you are asking in a non-condescending manner which is appreciative.
Dec 13, 2020
Second time LogicMonitor customer
LogicMonitor’s onboarding process is smooth. Typically you would have an engagement with professional services to walk through the tool and have assistance onboarding select devices. The support portal has excellent documentation on adding third party environments like AWS and Azure into the platform. Additionally, the ability to setup NetScans to automatically enroll devices is welcome.
Dec 11, 2020
LogicMonitor is how monitoring should be.
There are few scenarios where LogicMonitor is not the right choice as a monitoring platform; in fact I cannot think of any where LogicMonitor was the issue.
Dec 10, 2020
LogicMonitor the Network Monitoring Tool You’ve been Searching for!
We utilized their contract services to do the initial implementation, they stood everything up and trained us on how to use the platform. the process was fairly easy and they offer training and certification plans to ensure that you are successful.
Dec 10, 2020
Recognized for Excellence
98% annual retention
The highest Netpromoter Score of any IT infrastructure management provider
Typical response time for support chats: <5 minutes
LogicMonitor Pricing FAQs
- What is a device?
The equipment inside your network, e.g. servers, networking equipment, and storage equipment. In LogicMonitor, each device is represented by a single management IP address (or by DNS name). Your devices might be in multiple physical locations as well as in the cloud. From LogicMonitor’s perspective, it doesn’t matter whether they’re in the cloud, in a remote datacenter, or any combination of the above; if it’s part of your infrastructure, you should monitor it.
- What is a collector?
A lightweight Java application that should be installed on a server in each location of a client’s infrastructure. A Collector, directed by LogicModules (built-in monitoring integrations), will gather data from all other devices located in that portion of your environment. It will then encrypt and send the collected data to LogicMonitor’s servers, where it is stored, graphed, processed, and analyzed. For more information about the Collector’s security protocols and they safety of our SaaS-based service, click here.
- What is an agentless monitoring platform?
For you, this means rapid and easy deployment. LogicMonitor does not require the manual installation of agents on each of your clients’ devices. Rather, you can simply install a single LogicMonitor Collector (a process that takes less than two minutes) on a high-availability server in each of your locations and it will be able to communicate with the rest of your devices automatically.
- What is the benefit of SaaS over on-premises monitoring?
LogicMonitor wants to do the heavy lifting of monitoring for you. This includes freeing you from software updates, downloads, and availability concerns. LogicMonitor’s data collection takes place inside each client’s infrastructure, but everything else, including storing, processing, and analyzing the data, takes place on our side. The result? You can view all of your infrastructure information (whether cloud, on-premises, or hybrid) from a single pane of glass without costly maintenance or configuration overhead.
- What is Active Discovery?
A recurring process by which new instances are discovered. Instances are the individual components of a device from which we can collect information, e.g. disks in a server or interfaces on a switch. This is a vital component of automated monitoring and ensures your monitoring coverage grows with your infrastructure. Active Discovery ensures that each new VM created on your virtualization stack is monitored, or that each new volume added to your storage system is monitored for utilization and latency. Without Active Discovery, you’d have to remember to update your monitoring instances every time you made a change to your production environment.
- What is the difference between Pro and Enterprise?
Pro Package provides full access to automated, SaaS-based monitoring for unified coverage of cloud, on-premises, and hybrid environments. This includes over 2000 built-in monitoring integrations, technical engineer support, automated configuration with Active Discovery, intelligent alerting, customizable dashboards, and more.
Enterprise Package provides everything in Pro as well as our bleeding-edge AIOps features. These AI-based features provide root cause analysis, forecasting, dynamic thresholds, and anomaly detection for proactive operations. LogicMonitor’s Enterprise Package provides an early warning system for IT operations that helps to prevent issues before they happen and streamline troubleshooting when an issue does occur in your infrastructure or applications.
- APM Traces are measured in Spans. What is
A span refers to an individual, transactional unit of work completed with a system with a start and end time. These can include functions, database calls, start-up scripts, etc. Multiple spans with parent-child relationships are linked together to constitute a trace. Spans can be purchased in monthly blocks and sent into your LogicMonitor portal with an LM APM license.
- APM Metrics are measured in Datapoints. What
constitutes a Push or OpenMetric Datapoint?
Push- and OpenMetric-defined datapoints are time-series data that is collected during monitoring. Each unique metric (like response time or CPU) is a datapoint visualized as a line on time-series charts within LogicMonitor. Every datapoint defines what information is collected (for a given event or interval) and is stored, processed, and can be used for alerting. Metrics may have instances (like CPU0, CPU1) and are treated as separate datapoints. Push and OpenMetrics datapoints can be purchased in monthly blocks and sent into LogicMonitor with an LM APM license.
- APM Synthetics are measured in Invocations.
What is a Synthetic Invocation?
A Synthetic Invocation refers to an individual execution of a Selenium-scripted Synthetic test. Users can create and upload their Synthetic test and set a specific polling interval. Synthetic tests may be run simultaneously from multiple locations and/or browsers, which would create additional invocations. These Synthetic tests will be invoked on the defined interval and surface metrics in LogicMonitor that correspond to the given Synthetic test. Selenium-scripted Synthetic tests can be purchased as monthly blocks of invocations and sent into LogicMonitor with an LM APM license.
- How long are Metrics, Traces, and Synthetics
Metrics are stored and can be accessed in your LogicMonitor portal for 2 years.. Traces are stored for 14 days, but the metrics associated with a given trace (e.g. duration, error rate, throughput) are stored and can be accessed for 2 years. Synthetic Invocations metrics are also stored and can be accessed for 2 years. Note: These retention periods are part of LogicMonitor Enterprise. Customers on LogicMonitor Pro have 1 year retention and also do not have access to APM licensing.
- What happens if I exceed my commited
Spans, Metrics, and Synthetics are all usage-based and require customers to commit to a set quota. If a customer exceeds their quota, they will still be able to send and access their data, but will be billed at an on-demand rate of 1.2x.