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Modern monitoring at any scale
LM Envision unites comprehensive monitoring and observability capabilities across your entire infrastructure: data centers, hybrid environments and public clouds with application insights across traditional, SaaS, and cloud-native. Get correlation, context, and clarity to understand the true causes and business impact of complex IT incidents.
Monitor and troubleshoot network health and performance with logs and metrics.
Yes, customers can take advantage of a free trial before committing to buy.
Are volume discounts available?
Yes, volume discounts are available. Please contact sales!
What happens if a customer exceeds their committed entitlement quota?
Customers who exceed their committed entitlement are charged 1.5x their contracted price.
What is an infrastructure resource for billing purposes?
Resources are the components that make up your on-premises infrastructure, such as servers (physical or virtual), storage, and networks. In the LogicMonitor platform, each resource is represented by a single management IP address (or by DNS name). Your resources can be in multiple physical locations as well as in the cloud.
What is a cloud resource for billing purposes?
LogicMonitor makes cloud pricing easier and more predictable by counting only compute resources.
For billing purposes, LogicMonitor counts the compute-driven portions of your workloads that are managed using the local collector. Compute resources are most likely to be known and intentionally deployed. These include IaaS units such as AWS EC2 instances, Azure VM, Azure ScaleSet VM, and GCP Compute Engine. The cloud IaaS unit includes monitoring for up to 10 non-compute cloud services, such as storage, network, firewall, load balancing services and more.
Supporting non-compute resources are more difficult to predict, which is why they are included in the compute license.
PaaS compute services will be counted for billing purposes. These include common CSP services such as ECS Cluster, AWS Lambda, Azure Virtual Desktop, GCP App Engine, Kubernetes Pods, and more.
A full list of cloud resources and billing designations can be found here.
Can customers add additional cloud monitoring coverage as their business scales?
Yes. Monitoring coverage for 10 cloud non-compute IaaS or PaaS services is included with the purchase of each Cloud IaaS unit. To monitor an additional block of up to 10 non-compute services, you would purchase an additional Cloud IaaS unit.
Can customers monitor more than one cloud provider simultaneously at LogicMonitor?
Companies often use multi cloud environments to distribute computing resources and minimize the risk of downtime and data loss. The LogicMonitor platform applies a comprehensive monitoring strategy to overall cloud performance. It gives users real-time, data-driven insight into every potentially impactful component of their cloud deployment through three fundamental elements: cloud provider monitoring, resource performance monitoring, and detailed ROI analysis.
What cloud providers does LogicMonitor monitor?
The LogicMonitor platform’s three-component strategy (resource monitoring, cloud provider availability monitoring, and ROI monitoring) does not depend on the cloud provider. Currently, supported cloud services include Amazon Web Services, Microsoft Azure, and Google Cloud Platform. Additionally, LogicMonitor’s SaaS Monitoring feature offers in-depth monitoring of SaaS apps such as Office 365, Salesforce, Zoom, Slack, and more.
What is a SaaS resource for billing purposes?
SaaS monitoring coverage scales with the size of your company and is based on the number of users for a given SaaS service. For example, Microsoft Office 365 monitoring coverage is billed based on the number of M365 users in a business. Pricing is based per-user, per year.
APM traces are measured in spans. What is a span?
A span refers to an individual, transactional unit of work completed with a system with a start and end time. These can include functions, database calls, start-up scripts, etc. Multiple spans with parent-child relationships are linked together to constitute a trace.
APM synthetics are measured in invocations. What is a synthetic invocation?
A synthetic invocation refers to an individual execution of a selenium-scripted synthetic test. Users can create and upload their synthetic test and set a specific polling interval. Synthetic tests may be run simultaneously from multiple locations and/or browsers, creating additional invocations.