What is remote monitoring?

Remote monitoring is a platform that allows IT to remotely monitor and manage an entire tech infrastructure, from cloud, to on-prem, to connected networks and more. Remote monitoring gathers information to assess the health of what is monitored.

Is there anything I can't monitor remotely?

Devices that aren't connected to a network in any way shape or form can't be monitored remotely.

How secure is remote monitoring?

Remote monitoring is held to the same security standards and included with the rest of a monitoring platform's security certifications.

RMM stands for remote monitoring and management. RMM is used to gather information from remote endpoints and networks, along with the ability to access and perform tasks on the devices remotely monitored.

RMON stands for remote network monitoring. Remote network monitoring allows you to remotely monitor your network traffic and endpoints.

Monitoring for Remote Workforces

Remote monitoring solutions provide deeper visibility into the performance of business-critical apps and infrastructure. Monitor everything from SaaS applications to engineering services, and ensure your remote workforce has access to the tools they need to drive the business forward.

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Providing business continuity to remote workforces with intelligent monitoring

Work from home (WFH) and remote workforces make individuals and teams dispersed, creating extra pressure on the availability and necessity of 3rd party applications and services. That’s why LogicMonitor provides solutions that ensure organizations have access to the tools and infrastructure they need to continue working while distributed.

Remotely monitor everything, anywhere

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With LogicMonitor’s agentless data collection, visualize all your devices, no matter if you’re in the office or not.

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Get real-time data and alerts to your critical business components, ensuring better uptime for your entire remote workforce.

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No matter where you work from, LogicMonitors remote monitoring allows you do necessary work from anywhere.

Gain insight into business-critical SaaS applications

LogicMonitor provides the means to monitor the applications that matter most for a remote workforce. With our agentless collector, IT teams can monitor web conferencing applications (Zoom, GoToMeeting, Citrix), cloud applications, engineering services (like GitHub, Gitlab, AWS), VPNs, or ISP Connectivity within a matter of minutes.

Keep teams connected with Zoom and O365

As usage for web conferencing applications and collaboration tools like Microsoft Office 365 continue to surge, IT teams need a way to ensure that their services will not go down. For web conferencing, IT teams need to pull in statistics like active and inactive users, storage usage for their plan, and total meeting minutes, size, and count. With LogicMonitor’s Office 365 package, you can monitor the state of your Microsoft Office 365 deployment and the underlying services and license usage, allowing you to manage performance and license utilization accordingly.

Manage VPNs for distributed networks

For the majority of organizations, Engineers require a VPN connection to access their environments and manage servers. If the VPN is down, then Engineers are not able to connect to their servers and thus hindering their workflow. High bandwidth utilization can make their connections slow and frustrating. This also means that more resources need to allocate to the VPN infrastructure. With LogicMonitor, best practice alerting and dashboards are built-in so you can quickly troubleshoot any connectivity issues.

Simplify remote sessions

Remote sessions provide a secure way to remotely access and operate on devices from within your LogicMonitor portal, no plugins or clients necessary. Remote session protocals can be started via RDP, SSH, VNC, Telnet, and HTTP/S, with SSL connections where supported by the protocol, making it easy to access and work from anywhere.

Microsoft Office 365 Dashboard in LogicMonitor

See what our customers are saying

LogicMonitor has been a homerun!

LogicMonitor is great for organizations needing to get better visibility into their IT Operations and those needing to reduce workloads so that their IT teams can focus on more strategic projects.

Jul 01, 2022

Zachary Brand

Senior Director of Connected Solutions Delivery

Virteva

Information Technology & Services | 501-1000 employees

LogicMonitor: Highly Recommended

LogicMonitor has well-developed out-of-the-box alert thresholds and very effective and flexible notification delivery options

Jun 28, 2022

Michael Dieter

Senior Systems Engineer

Loyola University Maryland

Higher Education | 501-1000 employees

Using LogicMonitor as a Non-MSP

We’ve recently started to integrate the LM Logs and Configuration monitoring into our system. This has drastically helped in reducing troubleshooting time for issues.

May 17, 2021

Martin Sims

Infrastructure Engineer

McWane, Inc.

Building Materials | 5001-10,000 employees

LogicMonitor is one of the best monitoring tool I have ever deployed.

LogicMonitor support is very good. Their response time is fast and we didn’t have any issues.

Sep 10, 2020

Idan Lerer

Senior Director, US Operations

OptimalPlus

Semiconductors | 201-500 employees

The Lowdown on LM

[LogicMonitor is] great for keeping an eye on infrastructure at a small scale (office-wide) or large scale (planet-wide).

Dec 18, 2020

Joe Carey

Support Engineer I

Synoptek

Information Technology & Services | 201-500 employees

LogicMonitor will become your Ops Team process improvement tool

We are a managed services IT staff and use LogicMonitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service.

Dec 14, 2020

Joe Jacir

System Engineer

Kovarus

Information Technology & Services | 51-200 employees

LogicMonitor is Time Saving Magic!

We implemented LogicMonitor to gather more information regarding our servers and appliances with far less configuration compared to previous laborious and custom solutions.

Dec 13, 2020

Collin Thoman

Systems Administrator

Seed IP Law Group, LLP

Legal Services | 51-200 employees

Second time LogicMonitor customer

LogicMonitor gives us a single pane of glass to view all of our infrastructures; from legacy hardware to bleeding-edge cloud resources. LogicMonitor also provides excellent default thresholds and alerting behavior, giving us huge gains in time for resolution compared to our previous toolset.

Dec 11, 2020

Zack Dietz

Infrastructure Engineering Manager

Rehrig Pacific Company

Plastics | 1001-5000 employees

LogicMonitor is how monitoring should be.

The ability to customize reports and dashboards is key as an MSP, because we can present custom tailored dashboards to our customers on request.

Dec 10, 2020

Alex Boyle

Enterprise Operation Center Engineer Level II

Synoptek

Information Technology & Services | 1001-5000 employees

LogicMonitor the Network Monitoring Tool You’ve been Searching for!

The application is integrated with our ticketing system and allows us to quickly respond to alerts. It also allows for two way communication between our ticketing system and Logic Monitor.

Dec 10, 2020

Jeff Aiken

vCIO

Emerge

Information Technology & Services | 51-200 employees

Remote Monitoring Benefits

a logicmonitor dashboard showing SLAs and uptime for MSPs on a graph view

Avoid at-home frustrations

Make decisions regarding redundancy to keep your workforce connected when they need it most. Get alerts on the availability status of critical conferencing and communication tools so teams can make informed decisions and pivot workflows before you lose valuable time on a call due to unplanned downtime.

This dashboard provides an a listing of various metrics that are monitored for Network Performance. The metrics displayed are interface inbound bandwidth over time, interface outbound bandwidth over time, real-time interface statistics, status

Make IT a critical business partner

Get deeper insights into bandwidth and ISP traffic to make intelligent decisions around business operations. Knowing that internet traffic may be overwhelmed gives IT teams the tools they need to need to advise the business to make calls without video during congestion to save bandwidth or avoid dropped connections.

Maintain business continuity

When services like GitHub and GitLab are unavailable for long periods, future mergers become chaotic and can potentially break other integrations due to compatibility issues. By monitoring your cloud services, ITSM solutions like ServiceNow, and engineering tools like GitHub or GitLab, you can ensure your workforce never experiences unnecessary downtime.

CPU time showing thresholds outside of the normal range.

Take availability into your own hands

Due to a growing remote workforce, businesses are not sure what to monitor to ensure their teams can continue working while distributed. With LogicMonitor, best practice dashboards and alert thresholds are built-in so you can begin monitoring and optimizing performance for distributed services in a matter of minutes.

Empower your team with full support

LogicMonitor offers 24×7 support from locally based technical engineers, so you’re never alone in your time of need. Our team is always available to help you set up custom integrations, build dashboards, and troubleshoot issues so you can rapidly set up monitoring that is meaningful for IT, engineers, and business executives.

Monitor your entire tech stack

Remote monitoring allows you to monitor your entire infrastructure, regardless of your location. Get business-critical insights across your tech stack to all connected devices.

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Monitor all your apps in one place

Keep tabs on all of your business-critical applications within one comprehensive platform. From networks to cloud applications, LogicMonitor provides full observability for 2000+ technologies like AWS, Azure, GCP, Cisco, Citrix, GSuite, GiHub, GitLab, Zoom, Slack, Office 365 and more.

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Monitor your cloud and cloud applications

Hybrid or completely remote workforces still require the same collaboration opportunities as in-office work environments. Monitoring your public cloud, private cloud and cloud applications all in the same place allows you to keep the remote work experience seamless.

Explore cloud monitoring

Remote Monitoring FAQs

What is remote monitoring?: Remote monitoring is a platform that allows IT to remotely monitor and manage an entire tech infrastructure, from cloud, to on-prem, to connected networks and more. Remote monitoring gathers information to assess the health of what is monitored.
Is there anything I can’t monitor remotely?: Devices that aren’t connected to a network in any way shape or form can’t be monitored remotely.
How secure is remote monitoring?: Remote monitoring is held to the same security standards and included with the rest of a monitoring platform’s security certifications.
What is RMM?: RMM stands for remote monitoring and management. RMM is used to gather information from remote endpoints and networks, along with the ability to access and perform tasks on the devices remotely monitored.
What is RMON?: RMON stands for remote network monitoring. Remote network monitoring allows you to remotely monitor your network traffic and endpoints.

Sign up for your free 14-day trial

Go beyond website monitoring with full access to the LogicMonitor platform. Comprehensive monitoring and alerting for unlimited devices and the full suite of core platform features.
Features include:

AIOps early warning system
Automated device discovery
Alerting and escalation chains
2000+ monitoring integrations
100+ pre-built dashboards
Comprehensive training modules
24/7 chat support