Monitoring for Remote Workforces

Remote monitoring solutions provide deeper visibility into the performance of business-critical apps and infrastructure. Monitor everything from SaaS applications to engineering services, and ensure your remote workforce has access to the tools they need to drive the business forward.

Providing business continuity to remote workforces with intelligent monitoring

SD-WAN monitoring is the dynamic process of supervising and managing your Software-Defined Wide Area Network for optimal performance and efficiency. SD-WAN enables companies to connect their branch offices and corporate and regional headquarters to each other with public cloud service providers. Work from home (WFH) and remote workforces make individuals and teams dispersed, creating extra pressure on the availability and necessity of 3rd party applications and services. That’s why LogicMonitor provides solutions that ensure organizations have access to the tools and infrastructure they need to continue working while distributed.

remote desktop server

Remotely monitor everything, anywhere

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With LogicMonitor’s agentless data collection, visualize all your devices, no matter if you’re in the office or not.

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Get real-time data and alerts to your critical business components, ensuring better uptime for your entire remote workforce.

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No matter where you work from, LogicMonitors remote monitoring allows you do necessary work from anywhere.

Gain insight into business-critical SaaS applications

LogicMonitor provides the means to monitor the applications that matter most for a remote workforce. With our agentless collector, IT teams can monitor web conferencing applications (Zoom, GoToMeeting, Citrix), cloud applications, engineering services (like GitHub, Gitlab, AWS), VPNs, or ISP Connectivity within a matter of minutes.

Keep teams connected with Zoom and O365

As usage for web conferencing applications and collaboration tools like Microsoft Office 365 continue to surge, IT teams need a way to ensure that their services will not go down. For web conferencing, IT teams need to pull in statistics like active and inactive users, storage usage for their plan, and total meeting minutes, size, and count. With LogicMonitor’s Office 365 package, you can monitor the state of your Microsoft Office 365 deployment and the underlying services and license usage, allowing you to manage performance and license utilization accordingly.

Manage VPNs for distributed networks

For the majority of organizations, Engineers require a VPN connection to access their environments and manage servers. If the VPN is down, then Engineers are not able to connect to their servers and thus hindering their workflow. High bandwidth utilization can make their connections slow and frustrating. This also means that more resources need to allocate to the VPN infrastructure. With LogicMonitor, best practice alerting and dashboards are built-in so you can quickly troubleshoot any connectivity issues.

Simplify remote sessions

Remote sessions provide a secure way to remotely access and operate on devices from within your LogicMonitor portal, no plugins or clients necessary. Remote session protocals can be started via RDP, SSH, VNC, Telnet, and HTTP/S, with SSL connections where supported by the protocol, making it easy to access and work from anywhere.

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Office 365 Overview
Initiating a Remote Session

See what our customers are saying

Track your company’s network and devices with LogicMonitor.

It’s great since we don’t have to install bothersome agents on the devices or hardware that we want to monitor. I didn’t even need to consult the instructions or contact customer support when I wanted to add a device; the process is simple and easy to follow.

Feb 12, 2024

Edwin Leonard

Senior Software Engineer

Matrix Networks

The tool for strategic Managed Services partners

SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable – however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn’t and couldn’t scale.

Nov 21, 2022

Ali Gaeta

Manager of Managed Services

Internetwork Engineering

Help businesses spend less time on manual tasks and consolidate existing tools

LogicMonitor dynamically scales with our network’s growth. Whether we add new devices or expand into the cloud, the platform adapts seamlessly, eliminating the need for constant manual configuration. Excels in providing comprehensive visibility into our network infrastructure. It auto-discovers devices and monitors various network components, including servers, switches, routers, and cloud services.

Sep 22, 2023

Evan Rachel

Social Media Analytics


Remote Monitoring Benefits

SLA overview dashboard

Avoid at-home frustrations

Make decisions regarding redundancy to keep your workforce connected when they need it most. Get alerts on the availability status of critical conferencing and communication tools so teams can make informed decisions and pivot workflows before you lose valuable time on a call due to unplanned downtime.

This dashboard provides an a listing of various metrics that are monitored for Network Performance. The metrics displayed are interface inbound bandwidth over time, interface outbound bandwidth over time, real-time interface statistics, status

Make IT a critical business partner

Get deeper insights into bandwidth and ISP traffic to make intelligent decisions around business operations. Knowing that internet traffic may be overwhelmed gives IT teams the tools they need to need to advise the business to make calls without video during congestion to save bandwidth or avoid dropped connections.

Maintain business continuity

When services like GitHub and GitLab are unavailable for long periods, future mergers become chaotic and can potentially break other integrations due to compatibility issues. By monitoring your cloud services, ITSM solutions like ServiceNow, and engineering tools like GitHub or GitLab, you can ensure your workforce never experiences unnecessary downtime.

CPU time showing thresholds outside of the normal range.

Take availability into your own hands

Due to a growing remote workforce, businesses are not sure what to monitor to ensure their teams can continue working while distributed. With LogicMonitor, best practice dashboards and alert thresholds are built-in so you can begin monitoring and optimizing performance for distributed services in a matter of minutes.

Garbage Collection in Java  

Empower your team with full support

LogicMonitor offers 24×7 support from locally based technical engineers, so you’re never alone in your time of need. Our team is always available to help you set up custom integrations, build dashboards, and troubleshoot issues so you can rapidly set up monitoring that is meaningful for IT, engineers, and business executives.

Related solutions

Monitor your entire tech stack

Remote monitoring allows you to monitor your entire infrastructure, regardless of your location. Get business-critical insights across your tech stack to all connected devices.

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Monitor all your apps in one place

Keep tabs on all of your business-critical applications within one comprehensive platform. From networks to cloud applications, LogicMonitor provides full observability for 2000+ technologies like AWS, Azure, GCP, Cisco, Citrix, GSuite, GiHub, GitLab, Zoom, Slack, Office 365 and more.

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Monitor your cloud and cloud applications

Hybrid or completely remote workforces still require the same collaboration opportunities as in-office work environments. Monitoring your public cloud, private cloud and cloud applications all in the same place allows you to keep the remote work experience seamless.

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More remote monitoring resources


Cloud Monitoring / 11.08.22


Learn about the key differences between SD-WAN and MPLS, including architecture, benefits of each, and use cases.

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AWS / 10.25.22

Intelligently Monitor Your Work From Home Infrastructure for Business Continuity

Having the right infrastructure in place can keep business continuity in work from home environments. Learn more about best practices for WFH reliability.

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Ascham School Case Study

alerts / 09.10.21

Ascham School Transitions Seamlessly to Remote Learning and Increases Team Productivity by 60% With LogicMonitor

Ashcham School’s IT team reduced critical IT alerts from 500 to 40 and reduced tickets by 50% within 90 days of implementing LogicMonitor. See how!

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Sign up for your free 14-day trial

Go beyond website monitoring with full access to the LogicMonitor platform. Comprehensive monitoring and alerting for unlimited devices and the full suite of core platform features.
Features include:

  • AIOps early warning system
  • Automated device discovery
  • Alerting and escalation chains
  • 2000+ monitoring integrations
  • 100+ pre-built dashboards
  • Comprehensive training modules
  • 24/7 chat support

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Remote Monitoring FAQs

What is remote monitoring?

Remote monitoring is a platform that allows IT to remotely monitor and manage an entire tech infrastructure, from cloud, to on-prem, to connected networks and more. Remote monitoring gathers information to assess the health of what is monitored.

Is there anything I can’t monitor remotely?

Devices that aren’t connected to a network in any way shape or form can’t be monitored remotely.

How secure is remote monitoring?

Remote monitoring is held to the same security standards and included with the rest of a monitoring platform’s security certifications.

What is RMM?

RMM stands for remote monitoring and management. RMM is used to gather information from remote endpoints and networks, along with the ability to access and perform tasks on the devices remotely monitored.

What is RMON?

RMON stands for remote network monitoring. Remote network monitoring allows you to remotely monitor your network traffic and endpoints.