It’s Time For Modern Monitoring

Discover why 80%+ of our customers have come from SolarWinds due to a lack of single-pane-of-glass visibility, alert fatigue, missing context in alerts, and problems with monitoring their growing presence in the cloud.

THIRD-PARTY REPORT

See how LogicMonitor stacks up

LogicMonitor, Datadog, SolarWinds, PRTG and other vendors stack up in this comprehensive report by G2. This third-party comparison of network monitoring software is based on real customer reviews and dives into customer satisfaction ratings.

2022 G2 Network Monitoring Software Report
quotation marks

It takes an order of magnitude less time to implement and administer versus other products such as SolarWinds.

Director

Enterprise Financial Services Company

Top five Benefits of LogicMonitor over SolarWinds

(That aren’t the SolarWinds hack)

This dashboard provides various metrics that are monitored for Kubernetes Services using the Kubernetes cluster API.

Onboard faster

LogicMonitor’s Effortless onboarding comprehensively collects data from device to cloud, so you can get up and running in as little as 1 hour.

  • SolarWinds is reliant on a partner model for lengthy setup and configuration and external third parties for full Professional Services coverage
Dropped bytes and dropped packets graphs in a LogicMonitor cloud monitoring GCP Compute Engine dashboard.

Easy Public Cloud setup

LogicMonitor comes standard with a powerful, three-step setup wizard for achieving executive-level dashboards and deep-diving technical insights for AWS, GCP, VMware, and Microsoft Azure.

  • SolarWinds has no out-of-box monitoring for public cloud and limited coverage once cloud instances are created
This dashboard provides an a listing of various metrics that are monitored for Logic Monitor Portal. The metrics displayed are alert counts for: total, warning, error, critical, resource counts for alive and dead, Alert severity over time, severity distribution, resource status over time, resource counts for: total, standard devices, services, website checks, recent logins, users, resource usage over time, configsource instances over time.

Better Alerting

LogicMonitor features greater alerting coverage, providing visibility and control with pre-configured alert thresholds and alert severities.

  • Some SolarWinds alerts require extra configuration, separate software installations, or information that you may need to request from other departments
LM Cloud simplifies cloud monitoring, and delivers comprehensive visibility into AWS infrastructure health and performance that is otherwise challenging to obtain.

Visibility & coverage

With vendor-agnostic monitoring; gain full-stack visibility into thousands of out-of-the-box technologies and decrease manual bandwidth by 75% coming from legacy tools.

  • SolarWinds has gaps in coverage and outdated features due to painful, manual upgrades

Agentless deployments increase ROI fast

Unified, agentless technology adds next to no weight to your IT infrastructure. Experience 4x ROI (within your first 6 months)

  • The SNMP/agent model used at SolarWinds results in weak support for upkeep and care

LogicMonitor vs. the competition

Legacy vendors

e.g. SolarWinds, CA Broadcom

Point solution
vendors

e.g. Nagios, ScienceLogic

Cloud-focused
vendors

e.g. Datadog, Splunk

  • Application microservices
  • Log analysis
  • Cloud infrastructure & Saas applications
  • Container & pods
  • Single set of APIs
  • Single role-based access control
  • Single data platform and visualization
  • Network devices
  • On-premise servers
  • Storage
  • Virtual machines
  • Automated onboarding
  • Prebuilt integrations
  • API-based data collection
  • Customizable dashboards
  • Data discovery and analysis
  • Open collection
  • Data de-silozation
  • Data management
  • Cloud provider health
  • Resource and performance inventory
  • Spend data monitoring
  • Cost monitoring and chargebacks
  • ROI Analysis
  • ML-based anomaly detection
  • Intelligent alerting
  • Guided troubleshooting
  • Context-based view
  • Automated key processes
  • Remaining secure
  • Delivering responsive support

Secure by design... Unlike the other guy.

LogicMonitor’s platform is secure. The following are just some of thernways LogicMonitor ensures user and systems security:

Secure architecture

RBAC, 2FA, Encryption of data in transit and at rest

Secure data collection

Only outbound comms allowed from LM Collector, data encrypted with TLS, LM Collectors securely locked to your environment.

Secure operations

Collectors based on hardened Linux with perimeter and host-based IPS, operated out of top tier DCs and AWS regions, all with top security measures in place.

Secure practices

Minimal personal data stored, device access credentials stored in memory and never written to disk, salted one way hashes used in place of user passwords.

Secure standards

Constant penetration testing ensures maximum security, SOC2 validates our controls for security, high availability and confidentiality.

Trusted by 2,000+ companies

Our customers say it best

Simple Effective Event Log and Resource Monitoring/Alerting tool

LogicMonitor is used by our organization to actively monitor servers and cloud infrastructure for both events and resource utilization. Our main objective is to use the tool to detect and alert IT staff of anomalies or other potential downtime that could impact our customers and employees. LogicMonitor is currently deployed to key infrastructures such as VM hosts, domain controllers, critical servers, and Azure resources such as VMs, Frontdoor, Kubernetes, etc.

Nov 21, 2022

Aaron Nielson

Security Systems Architect

NSP

Health, Wellness and Fitness | 501-1000 employees

LogicMonitor has been a homerun!

LogicMonitor is great for organizations needing to get better visibility into their IT Operations and those needing to reduce workloads so that their IT teams can focus on more strategic projects.

Jul 01, 2022

Zachary Brand

Senior Director of Connected Solutions Delivery

Virteva

Information Technology & Services | 501-1000 employees

LogicMonitor: Highly Recommended

LogicMonitor replaced the others because it provides better value for us: it is more effective, reliable and efficient at delivering functionality.

Jun 28, 2022

Michael Dieter

Senior Systems Engineer

Loyola University Maryland

Higher Education | 501-1000 employees

Using LogicMonitor as a Non-MSP

LogicMonitor's licensing is per device instead of SolarWinds per interface. This means a switch only needs one license compared to SolarWinds licensing per port on the switch. SolarWind's GUI is old and not very intuitive to new users. Setting up users in LogicMonitor is super easy and the use of roles makes managing permissions simple.

May 17, 2021

Martin Sims

Infrastructure Engineer

McWane, Inc.

Building Materials | 5001-10,000 employees

LogicMonitor is one of the best monitoring tool I have ever deployed.

LogicMonitor support is very good. Their response time is fast and we didn't have any issues.

Sep 10, 2020

Idan Lerer

Senior Director, US Operations

OptimalPlus

Semiconductors | 201-500 employees

The Lowdown on LM

[LogicMonitor is] great for keeping an eye on infrastructure at a small scale (office-wide) or large scale (planet-wide).

Dec 18, 2020

Joe Carey

Support Engineer I

Synoptek

Information Technology & Services | 201-500 employees

LogicMonitor will become your Ops Team process improvement tool

We are a managed services IT staff and use LogicMonitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service.

Dec 14, 2020

Joe Jacir

System Engineer

Kovarus

Information Technology & Services | 51-200 employees

LogicMonitor is Time Saving Magic!

Hands down the best support we have received from any vendor. Same top tier experience at any time of the day whether it is a simple question or a complex issue. They listen to feedback and do their best to implement feedback on problems that are discovered. Support is always providing references and material to learn more about what you are asking in a non-condescending manner which is appreciative.

Dec 13, 2020

Collin Thoman

Systems Administrator

Seed IP Law Group, LLP

Legal Services | 51-200 employees

Second time LogicMonitor customer

LogicMonitor's onboarding process is smooth. Typically you would have an engagement with professional services to walk through the tool and have assistance onboarding select devices. The support portal has excellent documentation on adding third party environments like AWS and Azure into the platform. Additionally, the ability to setup NetScans to automatically enroll devices is welcome.

Dec 11, 2020

Zack Dietz

Infrastructure Engineering Manager

Rehrig Pacific Company

Plastics | 1001-5000 employees

LogicMonitor is how monitoring should be.

There are few scenarios where LogicMonitor is not the right choice as a monitoring platform; in fact I cannot think of any where LogicMonitor was the issue.

Dec 10, 2020

Alex Boyle

Enterprise Operation Center Engineer Level II

Synoptek

Information Technology & Services | 1001-5000 employees

One platform for unified observability

Metrics

Single platform for ITOps and DevOps that eliminates data silos and tracks metrics that matter. Built on OpenTelemetry and OpenMetrics allowing for a vendor-neutral approach to better understand the user experience and accelerate business transformation.

Logs

Log intelligence at scale– instant access to contextualized and correlated logs and metrics in a single, unified cloud-based platform. With tiered retention options (including unlimited retention) and hot storage to optimize data hygiene and internal compliance initiatives.

Traces

Never miss an application error, improve code quality, and diagnose and fix issues faster. Gain insight into the performance of the entire app stack, from code to cloud, to ensure a flawless customer experience in agile environments.

FAQ

Is LogicMonitor agent-based or agentless?

LogicMonitor uses an agentless collector to gather data for connected devices. No physical equipment necessary!

How is infrastructure data collected?

Infrastructure data is gathered via Collectors, which are small nodes used to grab the defined metrics within a device.

Can I monitor more than one cloud provider simultaneously at LogicMonitor?

Companies often use multi-cloud environments to distribute computing resources and minimize the risk of downtime and data loss. LM Cloud applies a comprehensive monitoring strategy to overall cloud performance. It gives users real-time, data-driven insight into every potentially impactful component of their cloud deployment through three fundamental elements: cloud provider monitoring, resource performance monitoring, and detailed ROI analysis.

What cloud providers does LogicMonitor monitor?

LM Cloud’s three component strategy (resource monitoring, cloud provider availability monitor, and ROI monitoring) does not depend on the cloud provider. Currently supported cloud services include Amazon Web Services, Microsoft Azure, and Google Cloud Platform, and SaaS apps such as Office 365, Salesforce, Zoom, or any supported by Atlassian Statuspage.io.

Is LM’s AIOps really using AI?

Yes. LogicMonitor’s AIOps goes beyond simple machine learning and pattern detection to learn and report based on individual relationships within each company’s tech stack.

Which network monitoring tool is the best?

LogicMonitor’s cloud-based observability platform is a leader for network monitoring, infrastructure monitoring, and beyond.

It's almost like magic. Let's chat.