Customer Obsession is in our DNA
Over 2,000 customers trust LogicMonitor as their partner in unified observability
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See why your peers give LogicMonitor the top rating for Customer Satisfaction on G2’s Enterprise, Cloud, and Network Monitoring Grid.
Our customers say it best:
Simple Effective Event Log and Resource Monitoring/Alerting tool
LogicMonitor is used by our organization to actively monitor servers and cloud infrastructure for both events and resource utilization. Our main objective is to use the tool to detect and alert IT staff of anomalies or other potential downtime that could impact our customers and employees. LogicMonitor is currently deployed to key infrastructures such as VM hosts, domain controllers, critical servers, and Azure resources such as VMs, Frontdoor, Kubernetes, etc.
Nov 21, 2022
LogicMonitor has been a homerun!
LogicMonitor is great for organizations needing to get better visibility into their IT Operations and those needing to reduce workloads so that their IT teams can focus on more strategic projects.
Jul 01, 2022
LogicMonitor: Highly Recommended
LogicMonitor replaced the others because it provides better value for us: it is more effective, reliable and efficient at delivering functionality.
Jun 28, 2022
Using LogicMonitor as a Non-MSP
LogicMonitor’s licensing is per device instead of SolarWinds per interface. This means a switch only needs one license compared to SolarWinds licensing per port on the switch. SolarWind’s GUI is old and not very intuitive to new users. Setting up users in LogicMonitor is super easy and the use of roles makes managing permissions simple.
May 17, 2021
LogicMonitor is one of the best monitoring tool I have ever deployed.
LogicMonitor support is very good. Their response time is fast and we didn’t have any issues.
Sep 10, 2020
The Lowdown on LM
[LogicMonitor is] great for keeping an eye on infrastructure at a small scale (office-wide) or large scale (planet-wide).
Dec 18, 2020
LogicMonitor will become your Ops Team process improvement tool
We are a managed services IT staff and use LogicMonitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service.
Dec 14, 2020
LogicMonitor is Time Saving Magic!
Hands down the best support we have received from any vendor. Same top tier experience at any time of the day whether it is a simple question or a complex issue. They listen to feedback and do their best to implement feedback on problems that are discovered. Support is always providing references and material to learn more about what you are asking in a non-condescending manner which is appreciative.
Dec 13, 2020
Second time LogicMonitor customer
LogicMonitor’s onboarding process is smooth. Typically you would have an engagement with professional services to walk through the tool and have assistance onboarding select devices. The support portal has excellent documentation on adding third party environments like AWS and Azure into the platform. Additionally, the ability to setup NetScans to automatically enroll devices is welcome.
Dec 11, 2020
LogicMonitor is how monitoring should be.
There are few scenarios where LogicMonitor is not the right choice as a monitoring platform; in fact I cannot think of any where LogicMonitor was the issue.
Dec 10, 2020
Customers in action
Kayak gains deeper visibilty with unified observability
This global travel company needed a more reliable cloud-based monitoring system to support its business spanning 50 countries. Deeper visibility into their infrastructure allowed them to pinpoint issues and fix them before they became a problem for the website.
Ted Baker addresses IT sprawl with single monitoring platform
Manual reporting, legacy monitoring tools, and lack of insights were a heavy burden on Ted Baker’s IT team. With LogicMonitor’s unified observability platform, they now have a single pane of glass for business systems worldwide.
Abrigo maintains 99.99% uptime
Abrigo, a software company for financial institutions, partnered with LogicMonitor to advance the financial technology space through their digital transformation.
Our experts are dedicated to helping you meet your goals and demonstrating business value.
Our 98% customer satisfaction rate says it all. Our Customer Success Managers are dedicated partners, in it for the long haul.
Demonstrating time-to-value is critical to your success. Enterprises that engage our Services team experienced a 41% higher usage rate.
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LogicMonitor Partner Network
Whether it’s migrating to the cloud, managing devices and servers, or executing disaster recovery as a service, partners bring technical and implementation expertise to clients day in and day out. So why not let LogicMonitor provide a few additional tools, tips, and free resources to help you take your business to the next level? No matter which type of partner you are, LogicMonitor is here to help.
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We love useful product tips and we love being up to date with upcoming events, that’s why we send out a dedicated customer newsletter every month with everything you need to know to be in the know. Our newsletter is thoughtfully curated by us for you – our customers. You can expect to hear about product updates and releases, relevant IT industry news, as well as LogicMonitor hosted events.