Customer obsession is in our DNA

We empower businesses on their journey to make IT systems work like a dream, not a drag. See what real users have to say about the LogicMonitor platform as they create extraordinary experiences for their fellow employees and end-users.

Recognized for Excellence

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G2 summer 2024 badge
G2 summer 2024 badge

Rated “Excellent” and an “Editor’s Choice” by PCMag

Excellent

The highest NetPromoter score of any IT Infrastructure Management provider at 95% satisfaction.

95%

4.5/5 rating from Gartner Peer Insights and Customer Satisfaction leader on G2

4.5 / 5

We believe in making millions of employees and customers happier

Expertise

Our experts are dedicated to helping you meet your goals and demonstrating business value.

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Expertise

Our 98% customer satisfaction rate says it all. Our Customer Success Managers are dedicated partners, in it for the long haul.
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Training and Certification

LM Academy offers live training and certification programs so you can fine-tune your expertise and confidently achieve your goals.

Professional Services

Demonstrating time-to-value is critical to your success. Enterprises that engage our Services team experienced a 41% higher usage rate.

Shine a spotlight on your success

By joining the Inner Circle, LogicMonitor customers gain access to a host of enriching opportunities, including speaking engagements at events and webinars, collaboration with LogicMonitor’s leadership, and the chance to showcase their stories through case studies and analyst discussions. As a member of the Inner Circle, your dedication to hybrid observability powered by AI is not just recognized but celebrated. Join today to grow both your personal and company brand, enhance your visibility across multiple channels, and have your voice heard! And did we mention that you’ll earn great rewards (swag, gift cards, and solution enhancements) along the way?

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LogicMonitor Partner Network

Whether it’s migrating to the cloud, managing devices and servers, or executing disaster recovery as a service, partners bring technical and implementation expertise to clients day in and day out. So why not let LogicMonitor provide a few additional tools, tips, and free resources to help you take your business to the next level? No matter which type of partner you are, LogicMonitor is here to help.

Our customers say it best

Track your company’s network and devices with LogicMonitor.

It’s great since we don’t have to install bothersome agents on the devices or hardware that we want to monitor. I didn’t even need to consult the instructions or contact customer support when I wanted to add a device; the process is simple and easy to follow.

Feb 12, 2024

Edwin Leonard

Senior Software Engineer

Matrix Networks

The tool for strategic Managed Services partners

SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable – however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn’t and couldn’t scale.

Nov 21, 2022

Ali Gaeta

Manager of Managed Services

Internetwork Engineering

Help businesses spend less time on manual tasks and consolidate existing tools

LogicMonitor dynamically scales with our network’s growth. Whether we add new devices or expand into the cloud, the platform adapts seamlessly, eliminating the need for constant manual configuration. Excels in providing comprehensive visibility into our network infrastructure. It auto-discovers devices and monitors various network components, including servers, switches, routers, and cloud services.

Sep 22, 2023

Evan Rachel

Social Media Analytics

AutomationHq

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Seeing is believing