What is IT process automation
IT process automation creates repeatable processes to reduce manual IT tasks. Process Automation can be broken down into three categories: Robot Process Automation, Machine Learning, and Artificial Intelligence. Robot Process Automation (RPA) instructs machines to emulate various human actions. Machine learning is programmed to identify trends using algorithms and statistics from data. Machine learning is less about building something new, and more about leveraging trends such as dynamic thresholds. Artificial intelligence develops machines that automate repeatable processes, combining machine learning trends with RPA to create fully automated environments, all while programmatically learning as it automates.
Automation Myths Busted
Myth: Workflow automation will make most job roles redundant.
Reality: Automation takes care of repetitive tasks, which frees up time for individuals and teams to work on more complex issues and focus on innovation.
Myth: Setting up automation is highly technical and overwhelmingly complex to implement.
Reality: While IT automation can be complex, LogicMonitor takes out the guesswork with easy implementation, making your automation journey easy to start. Built-in integrations with Ansible, Stackstorm, Terraform, and more make automation easier than ever.
Myth: Workflow automation is costly.
Reality: While implementing automation does have some upfront costs for very complex environments, a successful automation strategy starts small and scales gradually.
LM Envision excels at event-based automation by using sensors, rules, and actions. Sensors always listen for alerts within the platform, which comes with useful rules out-of-the-box such as “is a collector down?” Additional rules are easy to build and customize. Rules can trigger actions that go beyond smart alerting, such as adding or removing devices.
For example, let’s say LM Envision alerts you that a server is using an unusual amount of memory and running low on resources. With automation, that alert would trigger a rule which would in turn perform an action. In this case: running a diagnostic script, rebooting the server, and logging the instance to provide historical data on any future related issues.
Automation built to scale your business
As you build and scale your infrastructure, why wait to manually start monitoring it? Whether you deploy infrastructure as code or physically set up servers in your data center, process automation makes setting up the tasks to start monitoring your new infrastructure (or anything in your tech stack) a snap.
In practice, let’s say you’re adding an AWS instance to monitor. To do this manually, you would go to the LM Exchange, select AWS, fill out some details, assign a parent group, get the IDs, create a policy, and choose what services you want to use. This process is simple and quick to do once, but many enterprises and MSPs need to do this much more often. Setting up an automation task means all of these steps are completed instantly anytime they are needed.
Going through the same 30+ step process to onboard a new client can be a chore. LM Envision can help automate a significant amount of the onboarding process, so you can get ramped up quicker than ever.
Let’s say you’re an MSP. Every time you onboard a new client, you build out their own personal virtual machine instance, spin up a dedicated Azure environment, and set up RBAC tools to help monitor their devices. LM Envision accommodates automation that sets up whole environments for new clients. With this automation toolset, you can save hours manually going through these processes, allowing you more time to customize and innovate.
Pre-configured workflow integrations
Using templates from datasources, LogicMonitor can apply manufacturer and industry standards/best practices on what to monitor and their upper and lower thresholds, so you can spend less time in the configuration stage.
On-demand webinar: Unlocking the Path to Automation with LogicMonitor
Unlocking automation can help you enhance productivity, increase revenue, and improve customer experience. Check out this webinar to see how LM Envision can help you drive innovation by unlocking the path to automate within your ops team.
- What are the best processes for automation?
Although there are many processes that can be automated, not everything is the best candidate for automation. Only processes that are well defined, rule-based, and have a clear set of instructions are good candidates. Before considering automating a task, ask, “is this something that’s hard to explain?” If the answer is yes, automation may not be the right solution for the task.
- Where should I start with automation?
Start small. Find redundant, repetitive tasks that are easy to learn.
- Can I use automation to deploy a collector?
Yes. All of LM Envision’s out-of-the-box tools allow you to automatically deploy a collector.