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LogicMonitor vs Paessler (PRTG)

Upgrade to LogicMonitor for seamless scalability, real-time insights, and proactive monitoring. Customers who switch from PRTG gain complete visibility, advanced analytics, and automated alerts—all in one platform. Say goodbye to monitoring limitations and hello to a smarter, more efficient way to manage your network.

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A hybrid observability platform powered by AI

LogicMonitor customers who have switched from PRTG have reduced alert noise by up to 97%, improved MTTR and reduced tool sprawl

  • Single pane of glass with full context
  • AI-assisted incident resolution and prevention
  • Actionable insights tied to business outcomes
  • Enterprise scale platform
  • Lightweight agentless collectors
  • 3,000+ integrations out-of-the-box
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Benefits of LogicMonitor vs. PRTG

LogicMonitor

PRTG

Scalability
Highly scalable and enterprise ready with unlimited device capacity
Limited scalability over 500 devices
HA Support
Lightweight, agentless collectors support HA
Legacy remote probes do not support HA
Insights
Proactive actionable insights for faster MTTR
Reactive firefighting
AI
AI built into the platform
No AI
Noise reduction
Up to 97% alert noise reduction and event correlation with Edwin AI
Overwhelming alert noise and no AI-assisted alert correlation.
Observability
Hybrid observability
Monitoring only
Alerts
Auto-closing of alerts
Manual closing of alerts
Forecasting
Proactively prevent downtime with forecasting
No forecasting
Pricing
No surprise pricing and licensing changes
Surprise pricing and licensing changes
Dashboards
Pre-built dashboards to streamline workflows
No pre-built dashboards. “Maps” must be manually created via drag and drop.
Security
High security standards including SNMP v3 security model
Less secure SNMP v1 or 2 preferred (protocols are insecure and transmit data in the clear). SNMP v3 is supported, but severely hampers performance and scalability.
Integrations
3,000+ integrations including AWS, Azure, GCP, ServiceNow ITSM and CMDB.
250+ “technology partners.” Limited device support, ServiceNow ITSM only and very limited public cloud coverage.
Monitoring
Robust container monitoring including k8s, docker and AWS ECS
No Kubernetes (k8s) monitoring
Search
Ability to ingest, associate and fully search syslogs
Limited ability to ingest, associate and make searchable syslogs
Support
24/7 high quality customer support & professional services, including chat and phone based support, plus an active community of LogicMonitor customers.
Extremely limited professional service offerings. No chat or phone based support.
Scale
Modern SaaS architecture built for scale the cloud
Built on legacy code
API Support
Full featured modern REST-ful API
Incomplete API, limiting automation and enterprise-level integrations (No API key support, URI’s must contain a user name and password, can’t directly create objects, plus can’t set many configuration options)
DISCLAIMER: Feature comparison is based on each vendor’s most recent version available as of March 2025. Information is based on data collected from public websites and forums, third party validated customer reviews, analyst papers, and product datasheets.

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See how LogicMonitor and PRTG stack up

Don’t take our word for it. Discover why G2 rated LogicMonitor #1 in the Mid-Market Grid® Report for Enterprise Monitoring | Fall 2024, based on customer reviews for ease of implementation, feature comparison and relationship ratings.
LogicMonitor is rated #1 for Network Monitoring based on real customer reviews

LogicMonitor received Best Relationship in the G2 Enterprise Relationship Index for Networking Monitoring, Fall 2024, based on real customer reviews!
Gartner® Magic Quadrant™ for Observability Platforms, 2024

LogicMonitor is named a Visionary in the 2024 Gartner® Magic Quadrant™ for Observability, which we believe is thanks to our innovative approach to hybrid observability.
Edwin AI, your GenAI teammate for IT observability

“Edwin AI has been a game-changer correlating data and delivering value within an hour of implementation. We are excited to see how its GenAI capabilities will automate work for our Level 1 NOC engineers”

Kris Manning
Global Head of IT Networks, Syngenta

Our Trust Scores

Not just a platform. A true partner.

G2Spring 2025 Badges
4.5/5 Rating from Gartner Peer Insights and Customer Satisfaction leader on G2
"Excellent" Rated “Excellent” and an “Editor’s Choice” by PCMag
"Highest" The highest NetPromoter score of any IT Infrastructure Management provider
4.5/5 Rating from Gartner Peer Insights and Customer Satisfaction leader on G2
"Excellent" Rated “Excellent” and an “Editor’s Choice” by PCMag
"Highest" The highest NetPromoter score of any IT Infrastructure Management provider

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Contact us today to learn how LogicMonitor can help you shift your IT operations approach from reactive firefighting to proactive incident prevention.

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