Customer
Education
Upskill your team with practical eLearning, live training, and certifications and badges to validate their skills. LogicMonitor offers a comprehensive portfolio of self-paced, on-demand, and instructor-led training, enabling customers to consume relevant and timely training to meet their learning needs. Badges and certifications are also available for learners seeking to take that next step in their education journey to validate their skills.
Certification
LogicMonitor Customer Education provides a growing portfolio of role-based certifications and micro-credentials aligning with LM Envision’s innovative infrastructure monitoring platform. Receiving a certification demonstrates that you’re committed to observability and that your work aligns to set standards. Being a certified professional increases credibility and improves job efficiency and professional marketability.
Topics include:
- How the LogicMonitor platform is designed
- Navigating the UI
- Viewing and interacting with resources and graphs
- Analyzing and responding to alerts
- Dashboard and report configuration
LogicMonitor Certified Associate (LMCA)
The LMCA is the introductory and foundational certification for new users of LogicMonitor. This program presents LogicMonitor from both a conceptual and practical point of view. It is designed for end-users and covers basic concepts, usage, and best practices. It does not cover initial setup, configuration, or administrative tasks.
Topics include:
- Collector strategy and configuration
- Managing and grouping resources
- Configuring, tuning and routing alerts
- Building Dashboards and Reports
- Topology Mapping
LogicMonitor Certified Professional (LMCP)
The LMCP builds on the LMCA, and is designed for LogicMonitor Administrators and advanced users. This course covers the initial setup, configuration, and administrative tasks of a LogicMonitor portal. Included are best practices for deploying and maintaining the LogicMonitor solution.
LM Academy
Upskill your team with access to LM Academy, our hub for all things learning in LM Envision. Through their LM Envision portal, all users can access a robust library of product training, best practices, OnDemand learning, and more. Our eLearning courses cover all elements of our technology from fundamentals to specialized role-based learning.
Live Training
LogicMonitor Customer Education develops and delivers world-class observability and monitoring training and curriculum. Our training is given only by LogicMonitor Certified Trainers (LMCT), individuals whom LogicMonitor has distinguished as subject matter experts in a particular area of specialization. These outstanding instructors have years of professional experience, have obtained numerous certifications, and are trusted mentors who have received high praise for their work in the classroom.
Weekly Live Trainings
Get the most out of Logicmonitor with our weekly training sessions. Drop-in for a Q&A or attend live training on topics like:
- Cloud Best Practices
- Alert Routing and delivery
- Dashboard how-tos
- And so much more
Private Instructor-led
Training
Private instructor-led training offers live classes with instructors who teach you the observability and monitoring skills and best practices needed to maximize your investment with LogicMonitor. These classroom events use a mix of presentations, discussions, and hands-on labs.
See how we stack up
Simple Effective Event Log and Resource Monitoring/Alerting tool
LogicMonitor is used by our organization to actively monitor servers and cloud infrastructure for both events and resource utilization. Our main objective is to use the tool to detect and alert IT staff of anomalies or other potential downtime that could impact our customers and employees. LogicMonitor is currently deployed to key infrastructures such as VM hosts, domain controllers, critical servers, and Azure resources such as VMs, Frontdoor, Kubernetes, etc.
Nov 21, 2022
LogicMonitor has been a homerun!
LogicMonitor is great for organizations needing to get better visibility into their IT Operations and those needing to reduce workloads so that their IT teams can focus on more strategic projects.
Jul 01, 2022
LogicMonitor: Highly Recommended
LogicMonitor replaced the others because it provides better value for us: it is more effective, reliable and efficient at delivering functionality.
Jun 28, 2022
Using LogicMonitor as a Non-MSP
LogicMonitor’s licensing is per device instead of SolarWinds per interface. This means a switch only needs one license compared to SolarWinds licensing per port on the switch. SolarWind’s GUI is old and not very intuitive to new users. Setting up users in LogicMonitor is super easy and the use of roles makes managing permissions simple.
May 17, 2021
LogicMonitor is one of the best monitoring tool I have ever deployed.
LogicMonitor support is very good. Their response time is fast and we didn’t have any issues.
Sep 10, 2020
The Lowdown on LM
[LogicMonitor is] great for keeping an eye on infrastructure at a small scale (office-wide) or large scale (planet-wide).
Dec 18, 2020
LogicMonitor will become your Ops Team process improvement tool
We are a managed services IT staff and use LogicMonitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service.
Dec 14, 2020
LogicMonitor is Time Saving Magic!
Hands down the best support we have received from any vendor. Same top tier experience at any time of the day whether it is a simple question or a complex issue. They listen to feedback and do their best to implement feedback on problems that are discovered. Support is always providing references and material to learn more about what you are asking in a non-condescending manner which is appreciative.
Dec 13, 2020
Second time LogicMonitor customer
LogicMonitor’s onboarding process is smooth. Typically you would have an engagement with professional services to walk through the tool and have assistance onboarding select devices. The support portal has excellent documentation on adding third party environments like AWS and Azure into the platform. Additionally, the ability to setup NetScans to automatically enroll devices is welcome.
Dec 11, 2020
LogicMonitor is how monitoring should be.
There are few scenarios where LogicMonitor is not the right choice as a monitoring platform; in fact I cannot think of any where LogicMonitor was the issue.
Dec 10, 2020