Customer Education

Upskill your team with practical eLearning, live training, and certifications and badges to validate their skills. LogicMonitor offers a comprehensive portfolio of self-paced, on-demand, and instructor-led training, enabling customers to consume relevant and timely training to meet their learning needs. Badges and certifications are also available for learners seeking to take that next step in their education journey to validate their skills.


LogicMonitor Customer Education provides a growing portfolio of role-based certifications and micro-credentials aligning with LM Envision’s innovative infrastructure monitoring platform. Receiving a certification demonstrates that you’re committed to observability and that your work aligns to set standards.  Being a certified professional increases credibility and improves job efficiency and professional marketability.

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LogicMonitor Certified Associate (LMCA)

The LMCA is the introductory and foundational certification for new users of LogicMonitor. This program presents LogicMonitor from both a conceptual and practical point of view. It is designed for end-users and covers basic concepts, usage, and best practices. It does not cover initial setup, configuration, or administrative tasks.

Topics include:

  • How the LogicMonitor platform is designed
  • Navigating the UI
  • Viewing and interacting with resources and graphs
  • Analyzing and responding to alerts
  • Dashboard and report configuration


LogicMonitor Certified Professional (LMCP)

The LMCP builds on the LMCA, and is designed for LogicMonitor Administrators and advanced users. This course covers the initial setup, configuration, and administrative tasks of a LogicMonitor portal. Included are best practices for deploying and maintaining the LogicMonitor solution.

Topics include:

  • Collector strategy and configuration
  • Managing and grouping resources
  • Configuring, tuning and routing alerts
  • Building Dashboards and Reports
  • Topology Mapping
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LM Academy

Upskill your team with access to LM Academy, our hub for all things learning in LM Envision. Through their LM Envision portal, all users can access a robust library of product training, best practices, OnDemand learning, and more. Our eLearning courses cover all elements of our technology from fundamentals to specialized role-based learning.

Live Training

LogicMonitor Customer Education develops and delivers world-class observability and monitoring training and curriculum. Our training is given only by LogicMonitor Certified Trainers (LMCT), individuals whom LogicMonitor has distinguished as subject matter experts in a particular area of specialization. These outstanding instructors have years of professional experience, have obtained numerous certifications, and are trusted mentors who have received high praise for their work in the classroom.

Weekly Live Trainings

Get the most out of Logicmonitor with our weekly training sessions. Drop-in for a Q&A or attend live training on topics like:

  • Cloud Best Practices
  • Alert Routing and delivery
  • Dashboard how-tos
  • And so much more

Private Instructor-led Training

Private instructor-led training offers live classes with instructors who teach you the observability and monitoring skills and best practices needed to maximize your investment with LogicMonitor. These classroom events use a mix of presentations, discussions, and hands-on labs.

See how we stack up

Track your company’s network and devices with LogicMonitor.

It’s great since we don’t have to install bothersome agents on the devices or hardware that we want to monitor. I didn’t even need to consult the instructions or contact customer support when I wanted to add a device; the process is simple and easy to follow.

Feb 12, 2024

Edwin Leonard

Senior Software Engineer

Matrix Networks

The tool for strategic Managed Services partners

SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable – however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn’t and couldn’t scale.

Nov 21, 2022

Ali Gaeta

Manager of Managed Services

Internetwork Engineering

Help businesses spend less time on manual tasks and consolidate existing tools

LogicMonitor dynamically scales with our network’s growth. Whether we add new devices or expand into the cloud, the platform adapts seamlessly, eliminating the need for constant manual configuration. Excels in providing comprehensive visibility into our network infrastructure. It auto-discovers devices and monitors various network components, including servers, switches, routers, and cloud services.

Sep 22, 2023

Evan Rachel

Social Media Analytics