Reduce MTTR with unified logs and metrics

Everyone defines MTTR a little differently, but it all comes down to fixing problems and freeing up time to innovate. Whatever it is, fix it fast with LM Envision.

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Free up to 40% of engineering time by removing labor-intensive analysis


Experience up to 80% faster troubleshooting and RCA with centralized log data


See 99% noise reduction of log data with root cause search capabilities

Reduce MTTR with modern monitoring & proactive data

To keep MTTR at a minimum, you need efficient Ops teams, empowered by knowledge and time. But it can be a process. With LM Envision, reduce MTTR by understanding connectivity across IT environments and remove guesswork at every step. Know exactly why a failure occurred and quickly identify, fix, and learn to maximize service availability.

Monitoring alone is no longer enough

With hybrid and multi-cloud IT environments, Ops teams are forced to switch between tools and sift through siloed data streams.

The complexity lies in knowing how to find the problem and equip the team with the right data to investigate and troubleshoot.

  • Overwhelming IT metrics and alerts that don’t correlate to the underlying issue
  • Tool sprawl results in artificial inefficiencies and longer MTTR
  • Siloed IT and log data prevents quick and accurate troubleshooting
  • Too much IT and log data becomes difficult to analyze and makes it nearly impossible to pinpoint issues
  • Legacy monitoring solutions leave gaps in IT health
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Resolve issues once and for all

Monitor cloud, networks, applications, services, log data, and more in one unified platform.

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Streamlined ops workflow

  • Single monitoring solution enables IT teams to work efficiently
  • No more swivel chair between monitoring and logging solutions to troubleshoot
  • Pivoting from metrics to logs in-context allows investigation of log data until insights are found
  • Access IT health metrics, with log data for a specific device or resource just one click away
  • Identify issues–and fix them instantly–with all of that data in one place
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Make sense of your data

  • Access historical log data instantly with hot storage and use simple searches to analyze it
  • Onboard faster with easy log data ingestion and analysis
  • Create predictive log alerts by easily reviewing past issues and associated anomalies
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Reduce noise with relevant alerting

  • Use anomaly detection to surface issues that require immediate attention
  • Proactively troubleshoot in tandem with infrastructure alerts
  • Give logs access to all IT practitioners to reduce unnecessary escalations
  • Save important log searches to create metrics for expanded alerting
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Intelligent log-based anomaly detection

  • Algorithms automatically analyze every element of log data events at the time of ingest for immediate triage
  • Gain 360-degree visibility into logs with anomaly detection for any device, system, cloud instance, or K8s pod
  • Focus on impactful, performance-related activity without having to decipher between normal and abnormal events

Fix it fast with unified logs and metrics

LogicMonitor makes life easy for the IT professionals like us. It has a proven record of IT Infra monitoring to notify IT admins before the issue arise. It also helps in troubleshooting the issues the way it reports with alerts.

IT Specialist, Medium Enterprise Industrial Manufacturing Company 3rd-party-verified by TechValidate TVID: E58-789-61A

After filtering the crazy number of metric alerts we have tuned LogicMonitor to give us only relevant information for our team. This makes MTTR much faster.

Network Engineer, Medium Enterprise Retail Company 3rd-party-verified by TechValidate TVID: 344-98A-BDB

LogicMonitor has allowed me to drill deeper into device problems and see what are causes, instead of just showing me that the device is down. This increase troubleshooting and allows me to resolve issues much faster.

Network Engineer, Large Enterprise Retail Company 3rd-party-verified by TechValidate TVID: A9D-28B-895

LogicMonitor is helping us with root cause response time. It is also helping us focus on better response to how we approach recurring errors.

Director, Medium Enterprise Financial Services Company 3rd-party-verified by TechValidate TVID: A12-BC8-3A2

We’re in the inception of setting up LogicMonitor for our organization, but it has already streamlined alerts and collected logs from a variety of event sources across the network. It has provided a ton of visibility into things that were previously obscured and difficult to manage with a distributed organization.

Systems Engineer, Small Business Food Company 3rd-party-verified by TechValidate TVID: 3C2-E7B-501

Don’t take our word for it. Hear it from the source.

Simple Effective Event Log and Resource Monitoring/Alerting tool

LogicMonitor is used by our organization to actively monitor servers and cloud infrastructure for both events and resource utilization. Our main objective is to use the tool to detect and alert IT staff of anomalies or other potential downtime that could impact our customers and employees. LogicMonitor is currently deployed to key infrastructures such as VM hosts, domain controllers, critical servers, and Azure resources such as VMs, Frontdoor, Kubernetes, etc.

Nov 21, 2022

Aaron Nielson

Security Systems Architect


Health, Wellness and Fitness | 501-1000 employees

LogicMonitor has been a homerun!

LogicMonitor is great for organizations needing to get better visibility into their IT Operations and those needing to reduce workloads so that their IT teams can focus on more strategic projects.

Jul 01, 2022

Zachary Brand

Senior Director of Connected Solutions Delivery


Information Technology & Services | 501-1000 employees

LogicMonitor: Highly Recommended

LogicMonitor replaced the others because it provides better value for us: it is more effective, reliable and efficient at delivering functionality.

Jun 28, 2022

Michael Dieter

Senior Systems Engineer

Loyola University Maryland

Higher Education | 501-1000 employees

Using LogicMonitor as a Non-MSP

LogicMonitor’s licensing is per device instead of SolarWinds per interface. This means a switch only needs one license compared to SolarWinds licensing per port on the switch. SolarWind’s GUI is old and not very intuitive to new users. Setting up users in LogicMonitor is super easy and the use of roles makes managing permissions simple.

May 17, 2021

Martin Sims

Infrastructure Engineer

McWane, Inc.

Building Materials | 5001-10,000 employees

LogicMonitor is one of the best monitoring tool I have ever deployed.

LogicMonitor support is very good. Their response time is fast and we didn’t have any issues.

Sep 10, 2020

Idan Lerer

Senior Director, US Operations


Semiconductors | 201-500 employees

The Lowdown on LM

[LogicMonitor is] great for keeping an eye on infrastructure at a small scale (office-wide) or large scale (planet-wide).

Dec 18, 2020

Joe Carey

Support Engineer I


Information Technology & Services | 201-500 employees

LogicMonitor will become your Ops Team process improvement tool

We are a managed services IT staff and use LogicMonitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service.

Dec 14, 2020

Joe Jacir

System Engineer


Information Technology & Services | 51-200 employees

LogicMonitor is Time Saving Magic!

Hands down the best support we have received from any vendor. Same top tier experience at any time of the day whether it is a simple question or a complex issue. They listen to feedback and do their best to implement feedback on problems that are discovered. Support is always providing references and material to learn more about what you are asking in a non-condescending manner which is appreciative.

Dec 13, 2020

Collin Thoman

Systems Administrator

Seed IP Law Group, LLP

Legal Services | 51-200 employees

Second time LogicMonitor customer

LogicMonitor’s onboarding process is smooth. Typically you would have an engagement with professional services to walk through the tool and have assistance onboarding select devices. The support portal has excellent documentation on adding third party environments like AWS and Azure into the platform. Additionally, the ability to setup NetScans to automatically enroll devices is welcome.

Dec 11, 2020

Zack Dietz

Infrastructure Engineering Manager

Rehrig Pacific Company

Plastics | 1001-5000 employees

LogicMonitor is how monitoring should be.

There are few scenarios where LogicMonitor is not the right choice as a monitoring platform; in fact I cannot think of any where LogicMonitor was the issue.

Dec 10, 2020

Alex Boyle

Enterprise Operation Center Engineer Level II


Information Technology & Services | 1001-5000 employees

2023 G2 Log Monitoring Momentum Grid

See how LogicMonitor, Dynatrace, Sumo Logic, SolarWinds and other top log monitoring vendors stack up in this third-party comparison from G2, based on real customer reviews.

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2023 G2 Log Monitoring Momentum Grid

Logging made easy – with LM Logs

Download this eBook to learn how LM Logs was built to empower ITOps and DevOps by cutting through red tape to pinpoint root causes, with context – effortlessly showing you what is happening, where it is happening, and why.

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lm logs ebook cover

Loyola University of Maryland lowers administrative overhead with unified observability

Connecting 60 main campus buildings and three remote campus locations that include graduate program facilities and clinical centers under a single monitoring solution ensures that each of the distinguished university’s 9,000 daily active users have consistent access to the expansive network.

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Loyola University of Maryland lowers administrative overhead with unified observability

Explore how unified logs and metrics helps fix it fast