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Forrester Total Economic Impact™ study finds Edwin AI delivered a 313% ROI for composite organization.

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Hybrid Observability for Healthcare IT

Healthcare IT Monitoring: Visibility and Resilience for Modern Always-On Care

Keep the clinical systems, hybrid infrastructure, and digital services care teams depend on running reliably, with AI-driven insights and governed automation to reduce risk, speed resolution, and support security and compliance requirements.

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Why Healthcare IT Teams Choose LogicMonitor

Built for resilient healthcare operations

Healthcare IT teams must keep systems running, support clinicians around the clock, and meet strict compliance requirements, often with limited resources. LogicMonitor gives you the visibility and automation to reduce noise, resolve issues faster, and keep care delivery systems performing reliably.

Lower risk of patient-impacting outages

Detect and prioritize issues across EHRs, imaging systems, clinical applications, hybrid infrastructure, and digital services before they disrupt care delivery.
Lower risk of patient-impacting outages

Faster resolution of issues with governed autonomy

Use Edwin AI to correlate alerts, surface root cause, and guide approved response workflows so teams can reduce triage time and restore critical services faster.
Faster resolution of issues with governed autonomy

More reliable digital access for patients and clinicians

Monitor patient portals, telehealth, scheduling, SaaS applications, APIs, and Internet paths with visibility from the user’s point of view.
More reliable digital access for patients and clinicians

Audit readiness without added workload

Support HIPAA, HITRUST, SLA, and internal reporting needs with role-based access, encryption, audit logs, dashboards, and automated documentation workflows.
Audit readiness without added workload

Higher productivity for lean IT teams

Reduce alert noise, automate discovery, eliminate repetitive checks, and help teams focus on higher-value work instead of manual troubleshooting.
Higher productivity for lean IT teams

Stronger resilience across connected care environments

Keep records, imaging, and communication platforms responsive and reliable, ensuring fewer delays in care delivery. Continuously monitor the infrastructure behind Epic, Oracle Health/Cerner, HL7 interfaces, PACS, DICOM, VMware, cloud, edge, and 3,000+ technologies.
Stronger resilience across connected care environments

HOW LogicMonitor supports diverse care environments

Autonomous IT across clinical systems, infrastructure, and digital experiences

Unify visibility across EHRs, clinical applications, hybrid infrastructure, and digital experiences, with governed automation and AI-driven insight to reduce noise, speed resolution, support compliance, and keep care delivery moving.

EHR and clinical application observability

Monitor EHR access and the infrastructure behind Epic, Oracle Health/Cerner, patient records, and other clinical workflows, including networks, identity providers, DNS, and third-party APIs, so teams can catch slowdowns before they disrupt care.
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Clinical network and data exchange visibility

Monitor the network paths and connectivity that support HL7-style exchange, imaging transfers, EHR access, labs, pharmacies, and remote care sites, so patient data keeps moving without delay.
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Imaging and diagnostic system performance

Monitor the storage, servers, databases, and application dependencies behind PACS, VNA, DICOM workflows, lab systems, and diagnostic platforms so clinicians can access images and results when decisions depend on them.
Explore storage monitoring

Digital experience monitoring for care access

Monitor patient portals, telehealth, remote patient monitoring, SaaS apps, APIs, and Internet dependencies from the user’s point of view so access issues are found before they disrupt care.
Explore internet performance monitoring

Autonomous incident response with Edwin AI

Edwin AI analyzes real-time telemetry to detect anomalies early, cut down on false positives, and help keep EHRs, imaging systems, and patient-critical services running without interruption.
Explore Edwin AI

Compliance-ready operations and governed workflows

Use dashboards, audit trails, role-based access, and policy-based automation to support HIPAA, HITRUST, SLA reporting, and accountable IT operations.
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Solution Brief

From Reactive to Autonomous Healthcare IT

Reliable technology is foundational to safe, efficient patient care. This solution brief shows how healthcare organizations can reduce outage risk, protect EHR and clinical system availability, and improve IT productivity with real-time visibility and actionable insights. 

See how unified observability, AI-driven prioritization, automated workflows, and continuous service insight can help your team improve reliability, increase capacity, and support compliance readiness. 

Read the solution brief

SOLUTION BRIEF

Hybrid Observability for Healthcare IT

Reliable technology is foundational to safe, efficient patient care. This solution brief shows how healthcare organizations can reduce outage risk, protect EHR and clinical system availability, support compliance, and improve IT productivity with real-time visibility and actionable insights. Download the brief for a quick look at how to strengthen operations across modern care environments.

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Keep patient-critical systems online, secure, and compliant with LogicMonitor

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LOGICMONITOR’S BLOG: IT HUMANS IN THE LOOP

Stay up-to-date on your healthcare IT knowledge with our blog

Whether you’re deep in day-to-day ops or charting the path forward, our blog delivers insights for every role on your IT team.

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IT solutions for healthcare: Avoiding downtime amid growing complexity
Blog

IT solutions for healthcare: Avoiding downtime amid growing complexity

Discover how optimized IT systems ensure smooth operations and safeguard patient care in a rapidly evolving healthcare environment.
September 26, 2024
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How To Monitor Almost Anything: Lifehacking Diabetes
Blog

How To Monitor Almost Anything: Lifehacking Diabetes

Antony Hawkins, Sr. Sales Engineer at LogicMonitor, leveraged LogicMonitor’s extensibility to build a DataSource to monitor his wife’s diabetes. With real-time metrics available via dashboards on LogicMonitor’s mobile app sharing collected metrics with healthcare professionals is easier than ever. Check out our latest blog post to find out how he did it!
February 1, 2019
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Hybrid Observability powered by AI for health and life sciences: Top 6 challenges and how monitoring can help
Blog

Hybrid Observability powered by AI for health and life sciences: Top 6 challenges and how monitoring can help

Explore some of the challenges in the health and life sciences space and the monitoring and observability trends in IT which are helping to address them.
April 24, 2024
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GET ANSWERS

FAQs

Get the answers to the top Healthcare IT questions.

Have more? Ask our experts

What is healthcare IT monitoring, and why does it matter?

Healthcare IT monitoring gives teams visibility into the systems, infrastructure, applications, and digital services that support care delivery. It helps reduce outage risk, speed issue resolution, and keep critical clinical workflows running reliably.

How does LogicMonitor support EHR and clinical application performance?

LogicMonitor monitors the infrastructure and dependencies behind EHRs and clinical applications, including networks, databases, servers, virtual environments, cloud services, and integrations. This helps teams identify slowdowns and service risks before they affect clinicians or patients.

How does LogicMonitor help reduce patient-impacting downtime?

LogicMonitor brings together signals across hybrid infrastructure, clinical systems, and digital services so teams can detect issues earlier, prioritize what matters most, and resolve incidents faster.

How does Edwin AI support Autonomous IT in healthcare?

Edwin AI helps correlate alerts, identify likely root cause, summarize incidents, and guide response workflows. With governed automation, healthcare IT teams can reduce manual triage while keeping control over actions that affect critical environments.

How does LogicMonitor improve digital experiences for patients and clinicians?

LogicMonitor’s digital experience monitoring helps teams see patient portals, telehealth, remote patient monitoring, scheduling, SaaS apps, APIs, DNS, identity providers, and Internet paths from the user’s point of view, making it easier to find access and performance issues before they disrupt care.

How does LogicMonitor support healthcare compliance and audit readiness?

LogicMonitor supports audit readiness with role-based access, encryption, audit logs, dashboards, and reporting that help teams document system performance, availability, and operational controls with less manual effort.

Can LogicMonitor monitor hybrid, cloud, edge, and care-site environments?

Yes. LogicMonitor can monitor data centers, cloud services, remote sites, edge devices, networks, storage, and thousands of third-party technologies, helping healthcare IT teams manage complex environments from one platform.