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Connect with the LogicMonitor community and explore what’s next for IT.

Bold ideas, breakthrough innovation, and real-world expertise converge to shape the future of IT. Discover how Autonomous IT, powered by AI-driven intelligence, is transforming how organizations operate, scale, and innovate.

Register now

What is Elevate?

Elevate Community Conference is LogicMonitor’s premier global event, bringing together forward thinking IT leaders and practitioners from the LogicMonitor customer and partner ecosystem. From self-healing systems to predictive insights, see how organizations are moving beyond observability to fully autonomous operations.

  • Gain strategic perspective Hear directly from LogicMonitor leaders on product innovation, customer priorities, and where Autonomous IT is headed next.
  • Learn by doing Dive into hands-on labs and technical deep dives designed to help you operationalize AI, automate workflows, and unlock the full potential of your LogicMonitor platform—complete with real-world use cases you can apply immediately.
  • Connect & collaborate Engage with a vibrant community of peers and experts who are solving the same challenges you face. Exchange ideas, build lasting connections, and leave with fresh perspectives to drive your IT strategy forward.

Experience Elevate in your region

Join us in Chicago, London or Sydney for a regional experience built around the same bold vision for the future of IT.

Register now

Chicago, US

 
Hyatt Regency McCormick Place
October 13-14, 2026

London, UK

 
The ICC at Olympia
November 3-4, 2026

Sydney, AUS

 
The Crown Sydney
November 19, 2026

Who should attend?

At Elevate, Autonomous IT comes to life across distinct tracks, each designed to meet you where you are and move you forward. Whether you’re shaping strategy, driving adoption, delivering value, or building expertise, you’ll get role-specific insights, real-world use cases, and practical guidance to turn Autonomous IT into impact.

Executives
Partners
MSPs
Customers & Practitioners

Executives

Explore how AI-powered operations can improve resilience, accelerate decisions, and drive business outcomes. Connect with peers and LogicMonitor leaders on what it takes to lead through the next era of IT.

Partners

Discover the tools, insights, and go-to-market strategies to grow with LogicMonitor. Learn more ways to help your customers unlock faster value in the era of Autonomous IT.

MSPs

Explore how to scale smarter and deliver differentiated services in the era of Autonomous IT. Learn how leading MSPs are using AI-driven observability to improve efficiency, reduce noise, and drive better outcomes for their customers.

Customers & Practitioners

Learn from real-world use cases, practical sessions, and direct access to experts. Leave with ideas you can apply to optimize operations, automate with confidence, and get more from your LogicMonitor investment.

Agenda

Featured Keynote

The future of IT isn’t just intelligent—it’s autonomous.

Beyond AIOps lies a new operating model: self-managing, self-healing infrastructure that transforms how IT runs. At Elevate, LogicMonitor’s leadership team will share how customers are making the leap to Autonomous IT, reducing toil, increasing resilience, and giving teams the space to innovate in an AI-driven world.

DAY 1 – Tuesday, October 13
12:00 – 1:00 PM | Registration & Lunch
1:00 – 4:00 PM | LM Training LIVE
What is LM Training LIVE?
Take your LogicMonitor skills further with a special hands-on training experience led by our LM Community team and expert trainers. During this interactive session, you’ll learn how data flows through LogicMonitor—from collection to actionable insights—while building skills in dashboards, alerts, monitoring workflows, and incident investigation. The training also focuses on reducing MTTR, improving visibility and cost efficiency, and tying platform performance to real business impact. Come prepared to learn, collaborate, and put your LogicMonitor skills into practice.
DAY 2 – Wednesday, October 14
8:00 – 9:30 AM | Registration, Breakfast, Experience Lounge
9:30 – 11:15 AM | Opening Keynotes
11:30 AM – 12:45 PM | Lunch in Experience Lounge
12:45 – 1:15 PM | Breakout Sessions 1
From Reactive to Autonomous: Scaling IT Decisions with AI
As IT environments grow more complex, the bottleneck is no longer visibility — it is the volume of decisions engineers face every day. This session maps the path from reactive, alert-driven workflows to scalable, AI-assisted decision-making and automated action. Drawing on real-world examples from enterprise and MSP customers, we examine how teams are reducing manual triage, accelerating root cause analysis, and automating common remediation tasks. We unpack what “Autonomous IT” actually looks like today — where it delivers value, where human-in-the-loop remains essential, and how to take pragmatic next steps regardless of where you are on the journey.
Application Visibility for IT Ops: Catchpoint, DSI, and Logs in One View
Application visibility used to mean stitching together synthetic data, infrastructure metrics, application traces, and logs across separate tools. With Catchpoint’s IPM and DEM capabilities now part of the LogicMonitor platform, the release of Dynamic Service Intelligence, and major advancements in log analytics, that workflow has changed. This session walks through a unified, real-time command center for IT Operations — from user experience to service health to underlying infrastructure — using a single live troubleshooting scenario to show how the pieces work together. Practitioners leave with a clear playbook for cutting time-to-root-cause and replacing tool-hopping with one operational view.
How Top MSPs Are Scaling Service Margins with LogicMonitor
The MSPs winning today are not the ones with the most tools. They are the ones turning observability into margin, growth, and stickier customer relationships. In this panel, some of LogicMonitor’s most successful MSP partners share how they have built world-class GTM organizations with LogicMonitor as a core pillar: standardizing service offerings, scaling Edwin AI across customer environments, expanding service catalogs, and driving renewals. Hear directly from the leaders making the calls about packaging, pricing, scaling NOCs, and competing in a crowded market and walk away with patterns you can adapt to your own MSP.
1:30 – 2:00 PM | Breakout Sessions 2
Beyond Alert Reduction: A New Framework for AI Value in ITOps
Alert noise reduction has always been the default headline metric for AIOps and it dramatically understates the business case. This session reframes how IT leaders should measure AI’s impact in operations, drawing on Forrester’s Total Economic Impact methodology to connect operational gains to executive-level outcomes: time recaptured, faster incident resolution, business continuity, and engineering productivity. Attendees leave with a defensible measurement framework for evaluating AI initiatives, communicating value to the CFO, and prioritizing where to invest next.
Hidden in Plain Sight: Features You Already Own That Change How You Operate
The fastest path to more value from LogicMonitor often is not a new product or feature. It is the combination of features across the full platform that you already pay for and may not be using. In this session, we walk through a real troubleshooting scenario that puts Resource Explorer, topology mapping, dynamic thresholds, anomaly detection, dashboards, and log analysis to work together. Practitioners leave with a concrete checklist for upgrading day-to-day workflows, and IT leaders leave with a clearer picture of how to drive more outcomes from the platform they already own.
From 1M Alerts to 300 Decisions: Edwin AI Inside the MSP NOC
For most MSPs, monitoring coverage is not the problem — decision scalability is. Tier-1 engineers act as human routers, working through millions of alerts every month, and the only way to grow is to hire. This session walks through how MSP customers used Edwin AI to flip that model. You’ll hear how MSPs have achieved results like correlating over 1.18M raw events into roughly 300 ticket-worthy insights, compressing 4,000 alerts into approximately 550 decisions, and cutting early-stage noise by over 50 percent. We unpack the specific capabilities that made this work (e.g. cross-domain correlation, AI-generated RCA, and emerging agentic action) and what to put in place if you want to follow the same path.
2:00 – 2:45 PM | Break in Experience Lounge
3:00 – 3:30 PM | Breakout Sessions 3
Dynamic Service Intelligence: Where ITOps Meets the Business
Most IT leaders can describe their infrastructure health. Far fewer can describe the health of the services their business actually runs on. Dynamic Service Intelligence (DSI) closes that gap by connecting infrastructure, applications, user experience, and logs into business-aligned service views. In this session, we’ll highlight how customers are deploying DSI across locations, the operational outcomes they are targeting, and the implementation lessons learned. We walk through the why, the how, and what other large enterprises should consider when bringing service intelligence to life.
Open Standards on a Closed-Loop Platform: OpenTelemetry in LogicMonitor
Enterprise observability strategies are increasingly built around open standards and data flows with many organizations leveraging Open Telemetry. This session covers how LogicMonitor ingests OTLP data directly, why numerous organizations in all market segments are bringing existing OTel pipelines to the platform without re-instrumenting, and the practical implications for Kubernetes and infrastructure monitoring. We unpack what is supported today, what is coming, and how to design a vendor-agnostic telemetry pipeline that still gets you the operational outcomes you need on day one.
Multi-Tenant Observability at MSP Scale: A Practitioner's Playbook
MSPs do not operate one observability environment — they operate dozens. Onboarding new customers fast, standardizing service quality across them, and protecting tenant boundaries are operational disciplines, not features. This session is a practitioner-grade playbook for running multi-tenant observability at scale: how to standardize customer onboarding, where Edwin AI fits in noise reduction across tenants, how Dynamic Service Insights improves cross-customer MTTR, and the automation patterns that let one engineer support more customers without dropping quality.
3:45 – 4:15 PM | Breakout Sessions 4
FinOps in Practice: Running Cost as a Discipline
Most organizations understand FinOps in theory. Few operationalize it in practice. This session is built around how a high-performing customer turns cost management into a repeatable, accountable discipline across engineering and finance — not a one-time cleanup. We’ll highlight an organization’s perspective, walking through how they assign cost ownership, run cost reviews, manage budgets, respond to anomalies, and tie cost decisions to engineering velocity. Attendees leave with a concrete operating model, a list of common pitfalls to avoid, and the cultural changes required to make cost accountability stick.
Workshop: Building with the LogicMonitor API and LogicModules
The LogicMonitor platform is more extensible than most customers realize — and once teams see how quickly a custom LogicModule or API integration can be built, the way they monitor changes. This hands-on workshop walks through building a scripted LogicModule live, then plugging the LogicMonitor API into a real workflow. Bring a laptop. By the end of the session, attendees have a working module you built yourself, a clear reference architecture for API-driven workflows, and the confidence to build the next one without help.
Faster Incident Decisions with LogicMonitor + Catchpoint
When users feel an outage before your alerts fire, the gap between system health and user experience is what matters. This session shows how teams at leading global enterprises are closing that gap with LogicMonitor and Catchpoint working together — using synthetic monitoring, real-user signals, and infrastructure context in a single decision flow. You’ll leave with a clear pattern for cutting time to detect, time to triage, and time to resolution on the incidents that actually hurt the business.
4:30 – 5:30 PM | Closing Keynotes & Awards
5:30 – 7:00 PM | Closing Reception

Meet the minds behind Autonomous IT

John Grosshans
John Grosshans President, Field Operations
Karthik SJ
Karthik SJ General Manager, AI
Brooke Cunningham
Brooke Cunningham Chief Marketing Officer
Garth Fort
Garth Fort Chief Product Officer
Andrew Keating
Andrew Keating VP, Product & Solutions Marketing
Sarah Terry
Sarah Terry VP, Product Management

What Elevate attendees are saying

Hear directly from last year’s attendees about the connections and breakthroughs that made Elevate unforgettable. From game-changing insights to meaningful relationships, see why you won’t want to miss 2026.

“What really stood out was how much time was given to real customers sharing real stories — not just vendor slides. Edwin AI wasn’t positioned as the next shiny thing — it was embedded in real operational workflows. Great sessions. Practical insights from real users in production. Lots to take back.”

Datacom

“Really good content and like what I’m seeing coming out from LM as that aligns with NTT’s objectives.”

NTT DATA

“It was one of the best vendor events that I’ve attended in a long time and I’m at a lot of vendor events.”

Kinetic IT

“Very impressed and thank you for putting on the panel. Heard really good feedback from other customers talking about their AI panel.”

Nexon

“We feel supported and feels less like a vendor and more like a partnership.”

CyberCX

“Very impressed with the whole day, the professionalism, organisation, the food and loved the panel discussions and the industry session.”

IVE Group

Join the Movement Toward Autonomous IT

Be part of a global community shaping the future of IT. Secure your spot at Elevate 2026 today.

Register now

Regular Price

August 1 – September 30

$199

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Late/Onsite Price

October 1 – 15

$299

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