Endpoint Monitoring by Catchpoint

When you unify visibility across endpoints, apps, and networks, issues resolve faster, employees stay productive, and IT drives better outcomes.

See workforce health in one clear score

Turn device, app, and network performance into simple experience scores. Instantly understand workforce health, spot trends, and prioritize issues that actually impact productivity.

Catch issues before employees feel them

Detect slowdowns and failures early with proactive testing and live user data. Fix problems before they disrupt work, helping employees stay focused and productive throughout the day.

Know exactly what users are facing

See real employee experiences across apps, devices, and networks in real-time. Quickly pinpoint where issues occur so you can fix what matters most to your workforce.

Connect issues across the entire stack

Understand how devices, apps, and networks interact so you can trace problems end-to-end. Eliminate blind spots and resolve issues faster with complete visibility.

Reduce tickets with faster resolution

Solve problems before they spread and cut down on repeat complaints. With faster diagnosis and fewer escalations, support teams can focus on meaningful work instead of constant triage.

Deliver consistent performance everywhere

Ensure reliable performance across home, office, and remote environments. Keep employees productive no matter where they work, without disruptions caused by networks or apps.

OBSERVABILITY POWERED BY LOGICMONITOR ENVISION AND EDWIN AI

Everything you need to monitor, troubleshoot, and improve workforce experience

Gain visibility across endpoints, apps, and networks with synthetic and real-user monitoring. Quickly detect, diagnose, and resolve issues to keep employees productive everywhere.

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Turn performance data into clear experience scores

Roll up endpoint, app, and network signals into simple scores that show workforce health at a glance.

Unify signals into one experience score Blend endpoint, app, and network telemetry into a clear score that helps teams spot risk before work is disrupted.
Prioritize issues by experience impact Rank issues by how strongly they affect employees so IT can focus first on the problems slowing people down.

Simulate connectivity to catch issues early

Run scheduled tests like GET, ping, and traceroute directly from endpoints. Detect access, latency, and path issues before work slows.

Test access to critical work resources Use endpoint-based GET checks to confirm employees can reach the apps, sites, and services they rely on to stay productive.
Trace network paths from employee devices Run ping and traceroute checks from endpoints to uncover latency, packet loss, and routing issues affecting workforce access.

Observe real user experience as it happens

Capture live endpoint activity to see what employees experience in the flow of work, not after tickets arrive.

Measure real usage across apps and devices Capture employee activity across apps and devices to understand where performance friction shows up during work.
Spot slowdowns tied to real workflows Identify drops in performance as employees work, so teams can separate isolated complaints from wider experience issues.

Diagnose issues with proof, not guesswork

Connect endpoint, app, and network evidence to isolate where issues start and why employees feel the impact.

Pinpoint root cause across the stack Link signals from devices, apps, and networks to identify whether issues begin at the endpoint, service, or path.
Separate WiFi, VPN, ISP, and routing issues Trace connectivity problems across access points, tunnels, providers, and routes to prove where performance breaks down.

Monitor endpoint health in real-time

Track device health, resource usage, and connectivity from employee endpoints before small issues slow work.

Track CPU, memory, and device activity Monitor endpoint resource usage to catch device-level constraints that can make apps feel slow or unreliable.
Measure connectivity from each endpoint Track WiFi, VPN, and network conditions from employee devices to understand access, speed, and reliability.

INTEGRATIONS

Works across every part of your productivity stack

Connect endpoint data with apps, networks, and third-party tools in one platform. Integrate quickly with existing systems to gain deeper insight without added complexity or overhead.

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100%

collector-based and API-friendly

3,000+

integrations and counting

AI AGENT FOR THE IT OPS

Edwin AI cuts through noise to find what matters

Edwin AI automatically surfaces insights across endpoint, app, and network data. It explains issues in plain language and highlights what to do next, so teams can act faster and keep employees productive.

See Edwin AI in action Try Edwin today

67%

ITSM incident reduction

88%

noise reduction

Trusted by IT leaders

Leading companies don’t just work – they outperform

See how teams cut noise, fix issues faster, and keep employees productive across every environment.

See their success

“Edwin AI delivered value within an hour of implementation.”

Kris Manning

Global Head of IT Networks of Syngenta

“Capital Group has 1,000+ alerts/ day. LogicMonitor will eliminate that noise.”

Shawn Landreth

VP of Networking and Reliability Engineering of Capital Group

“LogicMonitor is a valuable partner, constantly innovating and adapting to our business needs.”

Rafik Hanna

SVP, Topgolf Technologies of Topgolf

“Edwin AI is not another AI tool, but an essential part of our IT team.”

Jesse Cardinale

IT Infrastructure Lead of Chemists Warehouse

“Switching from SolarWinds to LogicMonitor showed us how much we were missing.”

Scott LaPaglia

Senior Systems Administrator of Hain Celestial

“Edwin AI will be 100x faster than a human and able to manage complex problems.”

Gaël Grootaert

Group Director, Managed Services of Devoteam

“LogicMonitor tells you what’s happening in the environment.”

Rich Johnston

Director, Hosting Platforms of Carrier

“The sheer power of LogicMonitor’s monitoring capability is amazing.”

John Burriss

Senior IT Solutions Engineer of RaySearch Laboratories

“Edwin AI cut noise by 90% & ITSM incidents by 76%, enabling better customer service.”

Joshua Powell

Managed Services Lead of Nexon

“The single pane of glass across all of our regions enables us to act more proactively.”

Dominik Hunn

Systems Engineer of Franke Group

0 %

fewer tickets

0 %

fewer monitoring tools

0 %

faster MTTR

0 %

time savings

GET ANSWERS

FAQs

Get the answers to the top endpoint monitoring questions.

Have more? Ask our experts

How is this different from endpoint monitoring tools?

It is different than other endpoint monitoring tools as it goes beyond devices to include apps and networks, giving you full visibility into employee experience and faster issue resolution.

Can it support hybrid and remote work environments?

Yes. It monitors performance across home, office, and remote setups so you can keep employees productive wherever they work.

What kind of issues can it detect from endpoints?

It can detect all types of issues, such as identifing device slowdowns, app access issues, and network problems like latency or packet loss before they disrupt work.

What are experience scores and why do they matter?

Experience scores combine device, app, and network data into one clear view so teams can quickly understand workforce health and prioritize what to fix first.

How does this help reduce help-desk tickets and noise?

It helps reduce help-desk tickets and noise by detecting and resolving issues early, it prevents widespread disruptions and reduces the volume of tickets reaching support teams.

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