IT Monitoring Professional Services
The LogicMonitor Professional Services team is composed of seasoned experts with deep industry experience, here to support you through every stage of your observability journey. Whether you need off-the-shelf packages or fully customized engagements, our specialists provide the insights and practical guidance needed for successful monitoring, training, and implementation.
Implementation of a new monitoring tool can be a daunting and time consuming project. The highly experienced Professional Services team can take away a lot of the pressures, ensure that you are setup following all the best practices, and let you realize the quickest time to value of your new monitoring platform. We offer a range of packages from guidance sessions to fully custom scoped implementations that will cover all situations, from implement yourself where you just want a person to guide you on your decisions, to do it all for me.
During the life of your partnership with LogicMonitor we can offer additional services which include taking away some of the administration from your teams. Allowing them to concentrate on the day to day tasks of running your business and freeing them up for other tasks and projects.
Changes to staffing can leave you with a knowledge gap and a sense of uncertainty around supporting your monitoring platform. Up-skilling of your team is where the Technical Training team can come in to support you. Whether that is for new users with little to no experience of using LogicMonitor or to more advanced features and concepts that can help you leverage the platform to its full potential giving you insight to not only your infrastructure but also your critical business metrics.
In addition to the pre-packaged offerings, the highly experienced Professional Services team can work with your technical staff to produce a fully bespoke custom package to cover all your monitoring implementation requirements. This can include bespoke monitoring options, integrations and training requirements.
For further information please connect with your Account Executive or for current customers your customer success team to discuss your requirements.
If you are unsure of your account executive or customer success manager, please email us at [email protected].
