LogicMonitor vs. Datadog: Which Observability Platform is Best?

LogicMonitor’s unified observability platform is built for complexity and scale while Datadog’s tools are limited.

Compare the Top Observability Solutions

See how LogicMonitor’s observability suite stacks up in this comprehensive report by G2, the world’s largest B2B software review platform.

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2022 G2 Observability Solution Suite Report cover

2022 Gartner® Hype Cycle™

Gartner® outlines new and emerging monitoring trends in their 2022 “Hype Cycle™ for Monitoring, Observability and Cloud Operations” analyst report.

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Gartner® Hype Cycle™, 2022

LM Envision Solution Brief

LM Envision, a unified observability platform, brings together comprehensive monitoring capabilities and enables observability across data centers, public/private clouds, and applications. LM Envision provides correlation, context and clarity to understand the business impact and causes of complex IT incidents. Read the solution brief to learn more!

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LM Envision solution brief

On-demand webinar: How to eliminate tool sprawl without causing a rebellion

Check out this webinar to learn about the causes of tool sprawl, why Ops teams struggle with it, and how to solve these challenges within your organization.

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Our customers say it best

Simple Effective Event Log and Resource Monitoring/Alerting tool

LogicMonitor is used by our organization to actively monitor servers and cloud infrastructure for both events and resource utilization. Our main objective is to use the tool to detect and alert IT staff of anomalies or other potential downtime that could impact our customers and employees. LogicMonitor is currently deployed to key infrastructures such as VM hosts, domain controllers, critical servers, and Azure resources such as VMs, Frontdoor, Kubernetes, etc.

Nov 21, 2022

Aaron Nielson

Security Systems Architect

NSP

Health, Wellness and Fitness | 501-1000 employees

LogicMonitor has been a homerun!

LogicMonitor is great for organizations needing to get better visibility into their IT Operations and those needing to reduce workloads so that their IT teams can focus on more strategic projects.

Jul 01, 2022

Zachary Brand

Senior Director of Connected Solutions Delivery

Virteva

Information Technology & Services | 501-1000 employees

LogicMonitor: Highly Recommended

LogicMonitor replaced the others because it provides better value for us: it is more effective, reliable and efficient at delivering functionality.

Jun 28, 2022

Michael Dieter

Senior Systems Engineer

Loyola University Maryland

Higher Education | 501-1000 employees

Using LogicMonitor as a Non-MSP

LogicMonitor’s licensing is per device instead of SolarWinds per interface. This means a switch only needs one license compared to SolarWinds licensing per port on the switch. SolarWind’s GUI is old and not very intuitive to new users. Setting up users in LogicMonitor is super easy and the use of roles makes managing permissions simple.

May 17, 2021

Martin Sims

Infrastructure Engineer

McWane, Inc.

Building Materials | 5001-10,000 employees

LogicMonitor is one of the best monitoring tool I have ever deployed.

LogicMonitor support is very good. Their response time is fast and we didn’t have any issues.

Sep 10, 2020

Idan Lerer

Senior Director, US Operations

OptimalPlus

Semiconductors | 201-500 employees

The Lowdown on LM

[LogicMonitor is] great for keeping an eye on infrastructure at a small scale (office-wide) or large scale (planet-wide).

Dec 18, 2020

Joe Carey

Support Engineer I

Synoptek

Information Technology & Services | 201-500 employees

LogicMonitor will become your Ops Team process improvement tool

We are a managed services IT staff and use LogicMonitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service.

Dec 14, 2020

Joe Jacir

System Engineer

Kovarus

Information Technology & Services | 51-200 employees

LogicMonitor is Time Saving Magic!

Hands down the best support we have received from any vendor. Same top tier experience at any time of the day whether it is a simple question or a complex issue. They listen to feedback and do their best to implement feedback on problems that are discovered. Support is always providing references and material to learn more about what you are asking in a non-condescending manner which is appreciative.

Dec 13, 2020

Collin Thoman

Systems Administrator

Seed IP Law Group, LLP

Legal Services | 51-200 employees

Second time LogicMonitor customer

LogicMonitor’s onboarding process is smooth. Typically you would have an engagement with professional services to walk through the tool and have assistance onboarding select devices. The support portal has excellent documentation on adding third party environments like AWS and Azure into the platform. Additionally, the ability to setup NetScans to automatically enroll devices is welcome.

Dec 11, 2020

Zack Dietz

Infrastructure Engineering Manager

Rehrig Pacific Company

Plastics | 1001-5000 employees

LogicMonitor is how monitoring should be.

There are few scenarios where LogicMonitor is not the right choice as a monitoring platform; in fact I cannot think of any where LogicMonitor was the issue.

Dec 10, 2020

Alex Boyle

Enterprise Operation Center Engineer Level II

Synoptek

Information Technology & Services | 1001-5000 employees

LogicMonitor’s unified observability platform is a better Datadog alternative

Reduce tool sprawl and unify teams with contextual insights that span infrastructure, applications, and logs in a single platform. LogicMonitor’s AI-based platform goes beyond data to give you actionable insights for your entire tech stack.

  • 100% built on OpenTelemetry and OpenMetrics allowing for a vendor neutral approach to better understand the user experience and accelerate business transformation.
  • Log intelligence at scale – instant access to contextualized and correlated logs and metrics in a single, unified cloud-based platform. With tiered retention options, including unlimited retention, and hot storage to optimize data hygiene and internal compliance initiatives.
  • Never miss an application error, improve code quality, and diagnose and fix issues faster. Gain insight into the performance of the entire app stack, from code to cloud, to ensure a flawless customer experience in agile environments.

AI assistance at scale

LogicMonitor allows enterprises to rise above the limitations of legacy monitoring tools. Our AIOps platform is a future-proof solution that scales with our customers’ expectations – providing these AI-based features to help streamline troubleshooting and proactively prevent issues:

  • Automatically surface anomalies and get precise root cause analysis for service-impacting issues.
  • Ensure your teams only receive alerts for the issues that matter with dynamic thresholds tuned to your environment.
  • Predict future trends and plan utilization with advanced forecasting.
  • Visualize dependencies with dynamic topology mapping.

Customer-first approach

Our story starts with our customers. Rated #1 in support on TrustRadius and #1 in Customer Satisfaction on G2, we provide 24×7 live support with real technical engineers in your region. These engineers work as an extension of your team, enabling rapid results and providing a clear path to digital transformation.

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Visibility for ITOps and DevOps to partner in business modernization

LogicMonitor eliminates application and information silos between ITOps & DevOps and prevents context switching with a single view of application services, performance, and infrastructure. Execute and achieve digital transformation initiatives by empowering ITOps & DevOps teams to correlate signals across applications and infrastructure with business outcomes.

Gather, track, trace and measure application performance across hybrid and multi-cloud architectures. Optimize user experience, detect application latency and identify bottlenecks to resolve issues faster, maximize application resiliency and eliminate application silos – delivered via LogicMonitor’s Unified Observability Platform.

LM Cloud simplifies cloud monitoring, and delivers comprehensive visibility into AWS infrastructure health and performance that is otherwise challenging to obtain.

Four reasons to choose LogicMonitor over Datadog

observability

The broadest full-stack observability platform for complete visibility

This dashboard provides an a listing of various metrics that are monitored for Azure Billing Service. The metrics displayed are total cost for previous month, cost per account, advisor recommendations, cost by operation, cost by region and cost by service

Rapid and automatic deployment for immediate time to value

Datadog requires significant work on the customer’s part when it comes to deploying and maintaining it across thousands of servers. Get the answers you need to solve problems faster with LogicMonitor’s fully automated platform. Our agentless collectors automatically discover, map, and set baselines for complex and distributed infrastructure in a matter of minutes.

Smarter with effortless scaling

Standalone monitoring solutions like those Datadog offers aren’t designed to handle the scale and complexity of the new cloud-native world. With LogicMonitor, you can scale seamlessly and allow your business to better serve customers.

GCP Billing dashboard

Stay savvy with billing built for the modern age

Datadog bills by high-water marks, and by the hour. Conversely, LogicMonitor bills by monthly averages built with daily snapshots. That means you won’t get snagged with huge usage overages.

It’s almost like magic. Let’s chat.