Real User Monitoring with Full Context, Powered by Catchpoint

Understand how real users experience your web and mobile applications across devices and regions. Detect issues faster and improve performance where it matters most.

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When you understand real user experience, you fix issues faster and drive better outcomes

See what users actually experience

Understand performance across real users on websites and native apps, devices, and networks. Eliminate blind spots and catch issues before they impact satisfaction and retention.

Fix issues with full context

See exactly what users saw and did during sessions. Resolve issues faster without guesswork and reduce time spent reproducing problems.

Focus precious optimization resources

Identify the pages, journeys, and user segments that matter most. Prioritize improvements that increase engagement, conversions, and performance.

Connect performance to business results

Translate user experience into measurable outcomes like conversions and engagement. Align teams around shared insights that drive smarter decisions.

Combine RUM with proactive monitoring

Unify real user experience with proactive monitoring to gain complete visibility. Detect issues early and understand impact across users, systems, and services.

Unify teams around real user data

Give engineering, product, and business teams a shared view of user experience. Reduce silos and accelerate decisions with consistent, trusted insights.

OBSERVABILITY POWERED BY LOGICMONITOR ENVISION AND EDWIN AI

Everything you need to understand and improve user experience

Monitor real user experience across web and mobile applications, replay sessions, and connect performance to business impact. Identify issues faster, prioritize improvements, and drive better outcomes.

Understand

Fix

Optimize

Integrate

Elevate

Understand real user performance everywhere

Capture real user performance across web and mobile applications under real world conditions. Segment by device, browser, geography, and network to see where experience degrades and why it matters.

Measure real user experience quality Track Core Web Vitals and key performance metrics across real users
Pinpoint where performance breaks down Segment by device, browser, geography, network, and ISP

Resolve issues by replaying user sessions

Replay real user sessions to see clicks, scrolling, and navigation as they happened. Correlate sessions with backend, API, and third party performance to identify root cause and resolve issues faster.

See exactly what users experienced Replay sessions with clicks, scrolling, and navigation behavior
Find root cause across systems Correlate frontend activity with backend, API, and third party performance

Prioritize improvements that drive results

Identify slow pages, bottlenecks, and high impact user segments across your applications. Connect performance to engagement and conversions so teams can focus on the changes that matter most.

Identify high impact experience gaps Analyze performance trends across pages, journeys, and cohorts
Tie performance to user behavior Track engagement, conversions, and custom KPIs alongside performance

Extend visibility across your ecosystem

Connect RUM data with your broader observability stack through APIs and integrations. Bring together frontend, backend, and infrastructure insights for a complete view of user experience.

Connect data across your stack Integrate with existing tools using APIs and open data access
Unify insights across all layers Combine frontend, backend, and infrastructure insights in one platform

Connect web performance to business outcomes

Translate performance into business impact with scenario modeling and shared dashboards. Align teams with clear insights into how experience affects engagement, conversions, and revenue.

Understand impact on business outcomes Model how performance improvements impact conversions and engagement
Share insights with global visibility Share insights through dashboards, Smartboards, and global views like EarthView

INTEGRATIONS

Connect your data for complete user insight

Integrate real user monitoring with your existing tools and services. Correlate session replay and user experience with system performance and business KPIs to uncover issues quickly and act with confidence.

See integrations

100%

collector-based and API-friendly

3,000+

integrations and counting

Prioritize issues that affect business outcomes

Edwin AI connects performance data with user impact to surface what matters most. Focus on the issues that drive engagement, conversions, and customer experience without getting lost in noise.

See Edwin AI in action Try Edwin today

67%

ITSM incident reduction

88%

noise reduction

Trusted by IT leaders

Leading companies don’t just monitor performance and reach – they improve them

See how IT teams use unified monitoring to reduce noise, resolve issues faster, and maintain consistent application performance across complex environments.

See their success

“With LogicMonitor, we’re able to get better insight into our in-China performance than ever before.”

Paul Fries Honeywell Monitoring Leader

0 %

fewer tickets

0 %

fewer monitoring tools

0 %

faster MTTR

0 %

time savings

GET ANSWERS

FAQs

Get the answers to the top RUM questions.

Have more? Ask our experts

How is RUM different from synthetic monitoring?

RUM captures real user interactions, not test traffic. You see actual experience and issues as users encounter them.

Can I see what users experienced during issues?

Yes. Session replay shows clicks, scrolling, and behavior so you can quickly understand and fix real user issues.

Can I connect performance to business outcomes?

Yes. Correlate performance with conversions, engagement, and bounce rate to prioritize fixes that drive impact.

Does it work across web and mobile apps?

Yes. Monitor real user experience across browsers and mobile apps to ensure consistent performance everywhere.

How quickly can I identify and fix issues?

Fast. Real time data and replay help you pinpoint root cause quickly and resolve issues before users churn.

Start seeing what your users see with Real User Monitoring

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