IT Infrastructure Monitoring for Retail

Pivot to e-commerce and optimize LogicMonitor’s unified observability platform for AI-driven operations and inventory management to enhance user experience.

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Addressing retail industry trends, challenges and solutions

Achieve faster troubleshooting and accelerate innovation for your retail solutions with LogicMonitor’s advanced monitoring.

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One platform for unified observability

Logs

Eliminate context switching between IT Infrastructure Monitoring and Log Management products by correlating relevant logs with metrics in a single platform with out-of-the- box integrations (or via any custom log source).

Metrics

The most comprehensive monitoring platform with coverage for >2,500 different technologies spanning network, cloud, containers & applications.

Traces

Never miss an application error, improve code quality, and diagnose and fix issues faster. Gain insight into the performance of the entire app stack, from code to cloud, to ensure a flawless customer experience in agile environments.

Quote Mark Dark

The general out-of-the-box aspects that come with LogicMonitor are fantastic. You’re not spending a lot of time identifying where the issue is. You spend time fixing it instead.

Andy Domeier, Director, Technology Operations

SPS Commerce

A single pane of glass for IT and OT: from logistics to e-commerce

LogicMonitor marries visibility into traditional and cloud workloads with your IOT and production systems to allow you to troubleshoot and optimize your system as a whole.

Full visibility for a seamless customer experience in a mobile world

From stock control to revenue data, detail in one system allows your business to be more agile and make informed, data-based decisions.

Minimize supply chain complexity

Optimize contact center staff efficiency for seasonal events and deliver increased team productivity and better customer care. LogicMonitor’s close integration with supply chain and ERP systems enables retail companies to confirm whether stores in different locations are hitting their revenue targets—and take action when they are not. Use LogicMonitor dashboards in your contact center to show call queues, including call country of origin and language and number of customer support tickets open.

Get ahead of inventory management

Analyze trends in demand to ensure you have the right stock in place to fulfill customer needs with LogicMonitor industry leading algorithms to analyze any metric ingested. Additionally, ingest revenue and stock data to identify patterns and anomalies with easy-to-use monitoring templates.

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A single pane of glass for IT and OT: from logistics to e-commerce

LogicMonitor marries visibility into traditional and cloud workloads with your IOT and production systems to allow you to troubleshoot and optimize your system as a whole.

Full visibility for a seamless customer experience in a mobile world

From stock control to revenue data, detail in one system allows your business to be more agile and make informed, data-based decisions.

Minimize supply chain complexity

Optimize contact center staff efficiency for seasonal events and deliver increased team productivity and better customer care. LogicMonitor’s close integration with supply chain and ERP systems enables retail companies to confirm whether stores in different locations are hitting their revenue targets—and take action when they are not. Use LogicMonitor dashboards in your contact center to show call queues, including call country of origin and language and number of customer support tickets open.

Get ahead of inventory management

Analyze trends in demand to ensure you have the right stock in place to fulfill customer needs with LogicMonitor industry leading algorithms to analyze any metric ingested. Additionally, ingest revenue and stock data to identify patterns and anomalies with easy-to-use monitoring templates.

Secure by design

LogicMonitor’s platform is secure. The following are just some of thernways LogicMonitor ensures user and systems security:

Secure architecture

Secure data collection

Secure operations

Secure practices

Secure standards

Secure architecture

Secure data collection

Secure operations

Secure practices

Secure standards

Secure architecture

RBAC, 2FA, Encryption of data in transit and at rest.

Secure data collection

Only outbound comms allowed from LM Collector, data encrypted with TLS, LM Collectors securely locked to your environment.

Secure operations

Collectors based on hardened Linux with perimeter and host-based IPS, operated out of top tier DCs and AWS regions, all with top security measures in place.

Secure practices

Minimal personal data stored, device access credentials stored in memory and never written to disk, salted one way hashes used in place of user passwords.

Secure standards

Constant penetration testing ensures maximum security, SOC2 validates our controls for security, high availability and confidentiality.

TRUSTED BY
Quote Mark Dark

In the old days I used to have to buy a monitoring suite, visualization tool, and alerting tool… LogicMonitor has brought those three things together with cherries on top, and really changed the way we perceive monitoring. It has been a kind of almost mythical platform.

Stuart Carrison, Head of IT

Ted Baker

Extensive breadth of coverage across on-prem, cloud and containers

  • 2,500+ integrations
  • Rapid release cycle
  • 350+ new or updated sources released last year

Simplified extensibility into IOT

  • LM Exchange offers a library of integrations to bring you out-of-the-box monitoring for networking devices, applications, databases and services
  • A centralized view of integrations available in LogicMonitor’s global repository
  • Custom monitoring templates with rapid protyping capabilities

AIOps to forecast and identify anomalies

  • Intelligenty detect service-impacting signals from noise, making signals more actionable
  • Ensure the right team members are informed via SMS, email, chat or ITSM integrations
  • Identify the root cause of an outage and put an end to alert storms

More Resources

Retail Platform Demo
retail
Retail Platform Demo

Interested in leveling up your monitoring specific to retail? Watch this introduction to our SaaS-based technology to see how we can help support fast, secure transactions to improve customer satisfaction and accelerate innovation for your organization.
Retail Industry: IT Trends, Challenges & Solutions
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Retail Industry: IT Trends, Challenges & Solutions

Retail is an increasingly digital-first industry that heavily relies on seamless, responsive technology. As e-tailers continue to compete with one another, investing in a monitoring solution that keeps pace with customer expectations, reduces downtime of your website or app, and is able to predict trends before they happen is key.

Observability for Retail: Top 3 Challenges and How Monitoring Can Help
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Observability for Retail: Top 3 Challenges and How Monitoring Can Help

Explore some of the challenges in the retail space and the monitoring and observability trends in IT which are helping to address them.

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