Always on, always human
Award-winning Customer Success
With 24/7 all-in support from our highly-trained team and an active community of LogicMonitor customers who are just as dedicated to innovation as you are.

Proactively manage modern hybrid environments with predictive insights, intelligent automation, and full-stack observability.
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About LogicMonitorAlways on, always human
With 24/7 all-in support from our highly-trained team and an active community of LogicMonitor customers who are just as dedicated to innovation as you are.
Simple. It starts with our people. We hate waiting for answers as much as the next person, so we’ve made it our mission to get the best results and cultivate the best relationships with every one of our fellow LMers. That’s why our retention and NPS for satisfaction are so high.
OUR TRUST SCORES
From Gartner Peer Insights and Customer Satisfaction leader on G2
Rated “Excellent” and an “Editor’s Choice” by PCMag
The highest NetPromoter score of any IT Infrastructure Management provider
Trusted by IT Leaders
Top teams don’t just use tools—they unlock outcomes with our Customer Success team
See how industry leaders reduce downtime, eliminate alert fatigue, and optimize server performance across hybrid environments with LogicMonitor.
Help that grows with you
We’ve got your back. LogicMonitor offers round-the-clock support from dedicated Customer Success Managers, weekly live trainings, and an active user community where you can get help from real practitioners. Plus, our sandbox and child account features let you test without risk, so you can move fast and deploy confidently.
Get the most out of LogicMonitor with our weekly training sessions. Drop-in for a Q&A or attend a live training on topics like:
LogicMonitor’s active community enables users to ask questions of LMers and other users to get the guidance they need to grow. From querying to full tech stack evolutions and everything in between, LogicMonitor’s community is there to help.
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