Proactive & Predictive Monitoring for Next-Gen MSPs

Managed Service Providers turn to LogicMonitor to replace legacy tooling, win more clients, improve margins, and improve customer satisfaction. LogicMonitor enables global MSPs to supercharge their managed service offering and increase operational efficiency through automation and a platform that is extensible and scalable.

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LogicMonitor NOC Overview Dashboard

More than a platform: a true partner for MSPs

LogicMonitor is designed to be an extension of your team, so you can grow your attach rate and scale like never before. LogicMonitor works as your partner to scale services across on-prem, cloud, and hybrid environments, so you can move upstream, win more business, and increase operational excellence across your organization.

Network topology dashboard that shows metrics and mapping together

Trusted by over 650 global MSPs

ANS increases visibility for customers with easy implementation

ANS was able to increase visibility for their customers, as well as scale their own business faster with LogicMonitor. Learn how!

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Idea 11 Automates Workflows with LogicMonitor to Support 50% YoY Business Growth

Idea 11, a leading Australian AWS Consulting Partner, has grown 50% year over year for the last four years with LogicMonitor. See how

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Idea 11 Case Study

Sogeti Improves Digital Agility and Reduces Customer Monitoring Onboarding Time by 90%

With LogicMonitor, Sogeti reduces tool sprawl, onboards customers 90% faster, and increases automation. See how!

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Synoptek Reduces Costs by 80% and Alerts by 60% With LogicMonitor

Synoptek is a global systems integrator and managed IT services provider, offering comprehensive IT management and consultancy services to organizations worldwide.

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Retune Reduces Customer Onboarding Time From 80 Hours to 1 Hour With LogicMonitor

Retune, a leading Swedish IT company, reduced customer onboarding time from 80 hours to 1 hour with LogicMonitor. See how!

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Retune case study

See what our customers are saying

Simple Effective Event Log and Resource Monitoring/Alerting tool

LogicMonitor is used by our organization to actively monitor servers and cloud infrastructure for both events and resource utilization. Our main objective is to use the tool to detect and alert IT staff of anomalies or other potential downtime that could impact our customers and employees. LogicMonitor is currently deployed to key infrastructures such as VM hosts, domain controllers, critical servers, and Azure resources such as VMs, Frontdoor, Kubernetes, etc.

Nov 21, 2022

Aaron Nielson

Security Systems Architect

NSP

Health, Wellness and Fitness | 501-1000 employees

LogicMonitor has been a homerun!

LogicMonitor is great for organizations needing to get better visibility into their IT Operations and those needing to reduce workloads so that their IT teams can focus on more strategic projects.

Jul 01, 2022

Zachary Brand

Senior Director of Connected Solutions Delivery

Virteva

Information Technology & Services | 501-1000 employees

LogicMonitor: Highly Recommended

LogicMonitor replaced the others because it provides better value for us: it is more effective, reliable and efficient at delivering functionality.

Jun 28, 2022

Michael Dieter

Senior Systems Engineer

Loyola University Maryland

Higher Education | 501-1000 employees

Using LogicMonitor as a Non-MSP

LogicMonitor’s licensing is per device instead of SolarWinds per interface. This means a switch only needs one license compared to SolarWinds licensing per port on the switch. SolarWind’s GUI is old and not very intuitive to new users. Setting up users in LogicMonitor is super easy and the use of roles makes managing permissions simple.

May 17, 2021

Martin Sims

Infrastructure Engineer

McWane, Inc.

Building Materials | 5001-10,000 employees

LogicMonitor is one of the best monitoring tool I have ever deployed.

LogicMonitor support is very good. Their response time is fast and we didn’t have any issues.

Sep 10, 2020

Idan Lerer

Senior Director, US Operations

OptimalPlus

Semiconductors | 201-500 employees

The Lowdown on LM

[LogicMonitor is] great for keeping an eye on infrastructure at a small scale (office-wide) or large scale (planet-wide).

Dec 18, 2020

Joe Carey

Support Engineer I

Synoptek

Information Technology & Services | 201-500 employees

LogicMonitor will become your Ops Team process improvement tool

We are a managed services IT staff and use LogicMonitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service.

Dec 14, 2020

Joe Jacir

System Engineer

Kovarus

Information Technology & Services | 51-200 employees

LogicMonitor is Time Saving Magic!

Hands down the best support we have received from any vendor. Same top tier experience at any time of the day whether it is a simple question or a complex issue. They listen to feedback and do their best to implement feedback on problems that are discovered. Support is always providing references and material to learn more about what you are asking in a non-condescending manner which is appreciative.

Dec 13, 2020

Collin Thoman

Systems Administrator

Seed IP Law Group, LLP

Legal Services | 51-200 employees

Second time LogicMonitor customer

LogicMonitor’s onboarding process is smooth. Typically you would have an engagement with professional services to walk through the tool and have assistance onboarding select devices. The support portal has excellent documentation on adding third party environments like AWS and Azure into the platform. Additionally, the ability to setup NetScans to automatically enroll devices is welcome.

Dec 11, 2020

Zack Dietz

Infrastructure Engineering Manager

Rehrig Pacific Company

Plastics | 1001-5000 employees

LogicMonitor is how monitoring should be.

There are few scenarios where LogicMonitor is not the right choice as a monitoring platform; in fact I cannot think of any where LogicMonitor was the issue.

Dec 10, 2020

Alex Boyle

Enterprise Operation Center Engineer Level II

Synoptek

Information Technology & Services | 1001-5000 employees

How LogicMonitor helps MSPs

Monitor More

Identify issues, before they become a problem

LogicMonitor allows MSPs to rise above the limitations of legacy monitoring tools. Monitor all devices and customer environments with coverage for every data center, on-prem infrastructure, and hybrid cloud environments, all within a single view. With LogicMonitor, you can:

  • Immediately collect performance metrics using auto-discovery of devices and resources
  • Meet and exceed SLAs with forecasting that identifies future resource utilization issues before they occur
  • Automatically adjust to your customer environments so you can focus on services instead of configuration with dynamic thresholds
  • Prevent alert storms and reduce MTTR with root cause analysis via unified logs and metrics that pinpoints the true source of an error

Deploy Faster

Built for you, and your client experience

Get the speed you need to onboard customers faster with LogicMonitor’s fully automated platform. Agentless collectors automatically discover, map, and set baselines for your infrastructure and your customers in minutes, no matter how complex. Automate onboarding for your customers with:

  • Pre-built dashboards and templatized views
  • Coverage from data center to public/private clouds
  • Single view of application services, performance and infrastructure data

Automate more

Increase service reliability and improve how you manage your customers’ critical systems with built-in integrations for ServiceNow, Ansible, and more. LogicMonitor’s AIOps solution is future-proof, scalable, and provides MSPs the time-saving and efficiency driving platform they need to increase profitability.

  • Identify issues before they impact your customers with real-time intelligence for their environments
  • Gain complete control of visibility with multi-tenancy views and customizable dashboards
  • Automate your customer onboarding with easy-to-use templates
  • 2000+ pre-built integrations and out-of-the-box dashboards

Scale faster

Expand your coverage, and grow your value

Reduce overhead and manual labor. With dedicated customer success teams, 24×7 support, and comprehensive partner enablement, LogicMonitor MSPs are growing at a 30% CAGR, compared to an industry standard of 11%.

  • Get role-based access controls for you, customizable dashboards for your customers, and user-friendly reporting and analytics for all
  • Optimize resource consumption to rightsize cloud instances and utilization across your customer base
  • Increase service value by enabling digital transformation with cloud-based services and strategies
  • Reduce costs by consolidating tools into one unified monitoring platform that grows with you
  • Move beyond RMM into value-added services that create customer stickiness
This dashboard provides various metrics that are monitored for Kubernetes Nodes using the Kubernetes cluster API.
Multi-tenancy dashboard views for you and clients in LogicMonitor.
LM Intelligence Enterprise performance monitoring dashboard showcasing AIOps capabilities of LogicMonitor
cropped view of dashboard showing azure billing and analytics for MSPs

2,000+ Turn Key Integrations, including:

Market leading customer satisfaction

Rated Best Feature Set on TrustRadius and #1 in Customer Satisfaction on G2, we provide 24×7 live support with real technical engineers in your region. LogicMonitor’s engineers work as an extension of your team, enabling rapid results and business-driven outcomes. MSP’s love ourur dedicated customer success teams and industry-leading features, which iswhy LogicMonitor is consistently voted #1 in customer satisfaction by your peers.

Learn more about customer success
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Third-Party Report

See how LogicMonitor stacks up

LogicMonitor is a clear leader in customer satisfaction as voted by your peers. See why we lead in the 2023 G2 Network Monitoring Report.

Read the report
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Ready to get started?

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