Proactive & Predictive Monitoring for Next-Gen MSPs
Service Providers turn to LogicMonitor to modernize legacy tooling, win more clients, improve margins, and improve customer satisfaction. With an automated, cloud-based platform, LogicMonitor enables global MSPs to supercharge their managed service offering and increase operational efficiency. Future-proof your business with AIOps and infrastructure monitoring built for the modern age of managed services.
More than a platform: a true partner for MSPs
While some monitoring vendors focus solely on providing point tools for monitoring, LogicMonitor works as a partner to empower you to scale services across cloud and hybrid environments, win more business, and increase operational excellence across your organization.
We have consolidated over eight monitoring tools and point solutions into LogicMonitor’s single interface, which drives greater visibility, consolidates metrics and reduces operating costs.
SCOTT MAYERS -SR. VP OF CLOUD AND MANAGED SOLUTIONS, ATSG
LogicMonitor eliminates maintenance and heavy lifting and allows us to instead provide a better service to our customers. LogicMonitor is a key part of being a next-gen MSP for our customers.
JAMES KAHN IDEA 11
How LogicMonitor helps MSPs
Achieve observability across all devices and customer environments with coverage for every data center, on-prem infrastructure, and cloud environment. Get started with over 2000 technologies built in on day one.
Our cloud-based platform auto-discovers all infrastructure, no matter how complex. Automate onboarding for your customers with pre-built dashboards and templatized views.
Increase service reliability and improve how you manage your customers’ critical systems with built-in integrations for ServiceNow, Cherwell, PagerDuty, MS Office, and more.
With dedicated customer success teams, 24×7 support, and comprehensive partner enablement, LogicMonitor MSPs are growing at a 30% CAGR, compared to an industry standard of 11%.
Empower front-line teams to investigate issues with access to centralized log data within LM Envision to connect with metric-based alerts for faster troubleshooting
Trusted by over 650 global MSPs
Rapid onboarding and deployment
Get the speed you need to onboard customers faster with LogicMonitor’s fully automated platform. Agentless collectors automatically discover, map, and set baselines for your infrastructure and your customers in minutes.
- Increase efficiency with templatized onboarding experiences for your customers
- Reduce overhead with monitoring that automatically adds remote sites and new infrastructure
- Scale effortlessly with a cloud model that requires no hardware upkeep or extra technical resources
Built for you, and your client experience
Identify issues before they impact your customers with real-time intelligence for their environments. Get role-based access controls for you, customizable dashboards for your customers, and user-friendly reporting and analytics for all.
- Gain complete control of visibility with multi-tenancy views and customizable dashboards
- Obtain true observability with dynamic topology for on-prem and cloud-based infrastructure, services, and applications
- Optimize resource consumption to rightsize cloud instances and utilization across your customer base
Identify issues, before they become a problem
LogicMonitor allows MSPs to rise above the limitations of legacy monitoring tools. Our AIOps platform is a future-proof solution that scales with our customers’ expectations
– providing MSPs the time-saving and efficiency driving platform they need to increase profitability.
- Dynamic thresholds automatically adjust to your customer environments so you can focus on services instead of configuration
- Prevent alert storms and reduce MTTR with root cause analysis via unified logs and metrics that pinpoints the true source of an error
- Uphold SLAs with forecasting that identifies future resource utilization issues before they occur
Expand your coverage, and grow your value
LogicMonitor allows MSPs to reduce tool sprawl and future-proof their business with coverage for over 2000 on-premises, cloud, and SaaS technologies within a single-pane-of-glass.
- Increase service value by enabling digital transformation with cloud-based services and strategies
- Reduce costs by consolidating tools into one unified monitoring platform that grows with you
- Move beyond RMM into value-added services that create customer stickiness
2,000+ Turn Key Integrations, including:
Market leading customer satisfaction
Our story starts with our customers. Rated #1 in support on TrustRadius and #1 in Customer Satisfaction on G2, we provide 24×7 live support with real technical engineers in your region. These engineers work as an extension of your team, enabling rapid results and business-driven outcomes for your team. Our 24×7 support, dedicated customer success teams, and advanced features are why LogicMonitor is consistently voted #1 in customer satisfaction by your peers.