IT Infrastructure Monitoring for Financial Services

Drive agility and innovation for your business by delivering high-performing digital experiences with LogicMonitor’s unified, cloud-first platform.

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Addressing financial service industry trends, challenges and solutions

Our agentless technology adds next to no weight to your IT infrastructure and helps to maximize how services are delivered, automate business processes, and enhance customer experience.

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One platform for unified observability

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Logs

Log intelligence at scale– instant access to contextualized and correlated logs and metrics in a single, unified cloud-based platform. With tiered retention options (including unlimited retention) and hot storage to optimize data hygiene and internal compliance initiatives.

Metrics

Single platform for ITOps and DevOps that eliminates data silos and tracks metrics that matter. Built on OpenTelemetry and OpenMetrics allowing for a vendor-neutral approach to better understand the user experience and accelerate business transformation.

Traces

Never miss an application error, improve code quality, and diagnose and fix issues faster. Gain insight into the performance of the entire app stack, from code to cloud, to ensure a flawless customer experience in agile environments.

Quote Mark Dark

The LogicMonitor solution is saving us approximately 24 hours a week. We are able to address problems before they impact users.

Brandon Metcalf, Director of SaaS Operations

Gotransverse

Application modernization

Public and private cloud manage large datasets and containerized and serverless architectures to deliver fast and secure functionality through mobile and web-based banking systems. Experience accelerated digital competitiveness, reduced risk, and cost and improved operational efficiency and flexibility.

Personalization

Leverage historical data on consumer behavior, customer experience and feedback with LogicMonitor’s hyper-personalization. Embrace modern consumer preferences tailored to specific customers based on what they like rather than adopting a one size fits all policy or account structure.

Partnering with fintech to foster agility

Partnering with fintech companies, that lead with digital-first and cloud-native technologies, can help banks break into new markets and deliver new services, quickly. Embrace agility with cashless payments and consumers’ preference for digital services.

Maximize customer retention

Maximize customer experience with convenience and personal touch by providing chat during onboarding or account management features. Additionally, maintain customer loyalty by rewarding consumers for sharing their data.

expand arrow icon

Application modernization

Public and private cloud manage large datasets and containerized and serverless architectures to deliver fast and secure functionality through mobile and web-based banking systems. Experience accelerated digital competitiveness, reduced risk, and cost and improved operational efficiency and flexibility.

Personalization

Leverage historical data on consumer behavior, customer experience and feedback with LogicMonitor’s hyper-personalization. Embrace modern consumer preferences tailored to specific customers based on what they like rather than adopting a one size fits all policy or account structure.

Partnering with fintech to foster agility

Partnering with fintech companies, that lead with digital-first and cloud-native technologies, can help banks break into new markets and deliver new services, quickly. Embrace agility with cashless payments and consumers’ preference for digital services.

Maximize customer retention

Maximize customer experience with convenience and personal touch by providing chat during onboarding or account management features. Additionally, maintain customer loyalty by rewarding consumers for sharing their data.

Secure by design

LogicMonitor’s platform is secure. The following are just some of thernways LogicMonitor ensures user and systems security:

Secure architecture

Secure data collection

Secure operations

Secure practices

Secure standards

Secure architecture

Secure data collection

Secure operations

Secure practices

Secure standards

Secure architecture

RBAC, 2FA, Encryption of data in transit and at rest.

Secure data collection

Only outbound comms allowed from LM Collector, data encrypted with TLS, LM Collectors securely locked to your environment.

Secure operations

Collectors based on hardened Linux with perimeter and host-based IPS, operated out of top tier DCs and AWS regions, all with top security measures in place.

Secure practices

Minimal personal data stored, device access credentials stored in memory and never written to disk, salted one way hashes used in place of user passwords.

Secure standards

Constant penetration testing ensures maximum security, SOC2 validates our controls for security, high availability and confidentiality.

TRUSTED BY
Quote Mark Dark

To have a monitoring solution that consolidates all our environments behind a single pane of glass regardless of the environment we are in—there wasn’t another monitoring provider that really got that.

Jordan Hager, Senior Director of IT Operations

Q2ebanking

Pivot to hybrid working for on-premise and cloud environments

LogicMonitor provides automated discovery of your multi-cloud infrastructure and applications while maintaining visibility for your on-premise private cloud and networking stack. Acieve coverage for your legacy technology environments like mainframe and older OS technologies.

Transform your business by tracking the shift of applications and infrastructure

LogicMonitor allows businesses to monitor their modern cloud workloads as well as their on-premise infrastructure. Additionally, track the transition between the legacy stack and a newly migrated cloud environment. By leveraging automated tags with property sources, LogicMonitor makes it easy to track your virtual machines as they move to the cloud.

Cost control and rightsizing workloads in the cloud

By leveraging LogicMonitor’s inbuilt cost monitoring for your public cloud workloads, you can work out which of your newly migrated VMs is costing you too much. By using capacity optimization dashboards you can work out which virtual machines can be right-sized and reduce costs in your cloud.

More Resources

Abrigo, Financial Services Customer Maintains 99.99% Uptime With LogicMonitor
financial services
Abrigo Maintains 99.99% Uptime With LogicMonitor

In this case study video, LogicMonitor is joined by Abrigo, a software company for financial institutions, to discuss the evolution of the financial technology space through the digital transformation era.

Financial Services: IT Trends, Challenges & Solutions
database monitoring
Financial Services: IT Trends, Challenges & Solutions

Banks and financial institutions are having to rethink how they deliver services as digital banking increasingly becomes the norm and customers expect high-performing mobile experiences. The acceleration of modernization projects and changes in consumer behavior and demand has created opportunities for more agility.
Observability for Banks and Financial Services Organizations: Top 4 Challenges and How Monitoring Can Help
finance
Observability for Banks and Financial Services Organizations: Top 4 Challenges and How Monitoring Can Help

Banks and financial institutions are rethinking how they deliver services. As mobile banking becomes the norm and traditional brick-and-mortar banking fades to a specialized service, banking institutions have to become much more agile and competitive. Learn more!
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