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OPTIMIZED FOR THE MODERN DATA CENTER

LogicMonitor Pricing

From foundational visibility to advanced automation and AI, our new tiered packages offer the flexibility to choose what’s right for your environment.

Try it free See our platform
83% fewer monitoring tools
90% less alert noise
46% reduced MTTR
Easy to deploy
3,000+ integrations
83% fewer monitoring tools
90% less alert noise
46% reduced MTTR
Easy to deploy
3,000+ integrations

SIMPLE AND TRANSPARENT

LogicMonitor Platform Packages

Try any plan free for 15 days.

See WebPageTest Pricing

Essentials

Essentials

Observability for faster troubleshooting and modernization

$16 per hybrid unit*
 Get Essentials
Advanced

Advanced

Enterprise-grade observability for maturing hybrid infrastructure

$27 per hybrid unit*
 Get Advanced
Signature + Edwin AI

Signature + Edwin AI

Deep Observability for Full-Stack Clarity with Proactive, AI-Powered Operations

$53 per hybrid unit*
 Get Signature
Agentic AIOps
Edwin AI – Event Intelligence
Edwin AI, an AIOps engine, uses unsupervised ML and event enrichment to reduce alert noise and deliver high-fidelity insights that drive proactive IT operations.
Add-on
Edwin AI – AI Agents
Specialized AI agents for investigation, remediation, collaboration, and knowledge capture. Delivering self-healing operations across complex, hybrid IT.
Add-on
Add-on
Edwin AI – AI Automation
Edwin AI Automation enables self-healing IT operations by discovering playbooks, generating new remediation workflows when needed, executing actions with control, and continuously learning from every incident to improve outcomes over time.
Add-on
Add-on
Hybrid and Digital Experience Observability
Hybrid Infrastructure Monitoring
Monitor any on-prem or cloud infrastructure at scale with flexible Hybrid Resource Units.
LM Logs
Real-time insights into patterns and anomalies with easy to search logs for faster troubleshooting.
LM Uptime
Website and endpoint monitoring to help track uptime, performance, and availability of critical web services alongside the rest of your infrastructure.
Add-on
Dynamic Service Insights
Dynamic service-level monitoring with automation based on tags for service KPIs, visualization, and simplified service management at scale.
Add-on
Automated Diagnostics and Remediation
Automate diagnostic data collection and execute remediation actions to accelerate troubleshooting and resolution
Add-on
Data Publisher
Stream real-time metric data from LM Collectors to your systems for proprietary data analysis.
Add-on
SaaS Monitoring
Monitor common SaaS applications for company-wide collaboration alongside your infrastructure to maintain optimal SaaS performance.
Add-on
Add-on
Cost Optimization
Get visibility into cloud costs to cut unnecessary spend, get recommendations for spend, and optimize budget management.
Add-on
Add-on
ServiceNow CMDB Integration
Unify ServiceNow and LogicMonitor for bi-directional data flow, real-time service health, alerts, and actionable ServiceNow-wide visibility.
Add-on
Add-on
LM Synthetics and Internet Performance
Continuously test performance and availability across internal, external, and third-party Internet Stack dependencies.
Add-on
Add-on
Add-on
LM Real User Monitoring with Session Replay
Combine real user performance monitoring with session replay to visualize user journeys, diagnose, and analyze experience issues.
Add-on
Add-on
Add-on
LM Endpoint Monitoring
Monitor devices, apps, and networks from employee endpoints to gain visibility into your team’s digital experience.
Add-on
Add-on
Add-on
Hybrid Observability Features
Automated Infrastructure Discovery
Automate resource discovery through continuous scanning and classification powered by Active Discovery and Netscans.
Resource Explorer
Health summary across all monitored resources with filters, groups, and drill-down by custom hierarchy.
Topology
Map relationships between resources in an intuitive interface.
Config monitoring
Automatically detect, track, and alert on configuration changes across devices.
Netflow monitoring
Gain real-time visibility into network traffic with NetFlow monitoring.
SMS Alerting
Receive alerts via SMS messaging.
Dashboards and Reporting
Customizable and OOTB dashboards and reports.
3000+ Integrations
With 3000+ out of the box integrations and modules, you can connect instantly with devices, technologies, and services.
Dynamic Thresholds
Modern alerting OOTB with ML-driven thresholds that adapt to real-time trends.
Automated Anomaly Detection
Apply ML to detect data anomalies and visualize outliers.
Dependency Mapping
Highlight root cause by mapping alert dependencies across monitored resources.
Data Forecast Visualizations
Predict future trends with data forecast visualizations to proactively plan capacity and prevent performance issues.
Sandbox Portal
Test sandbox included for up to 10% of paid capacity.
Remote Sessions
Secure remote desktop gateway to access and operate devices from within your LogicMonitor portal.
Customer Experience (CX)
Basic Support
Provides access to the Support Center and technical assistance via the support portal, along with documentation, release notes, and live system-status updates. Enhanced and Premier Support available.
LM Community
Your hub for connecting with fellow LM users to exchange best practices, discover new ways to optimize the LM Envision platform, and engage directly with our product team for insights into upcoming features and roadmap updates.
LM Academy
Our learning hub where you can explore our collection of training courses designed to help you master our platform and accelerate your skills.
*All prices are shown in USD and represent starting monthly list pricing based on standard minimum quantities and terms. Actual pricing may vary depending on purchase volume and contract terms. Please contact our team for a customized quote.

Award Winning Customer Service

Join the 2300+ customers across 30+ countries and spanning industries. Connect with our Professional Services team to maximize your time-to-value, sign-up for group or private training sessions, and complete free courses in LM Academy to help master the platform and accelerate your skills. Connect with fellow LM users and engage directly with our product team in the LM Community hub.

GET ANSWERS

FAQs

Learn how our pricing works

How do platform packages support Autonomous IT?

Platform packages give organizations a path to bring observability, intelligence, and governed action together as their operational needs evolve. LogicMonitor provides the hybrid observability foundation across infrastructure, cloud, and other critical systems, while Edwin AI adds intelligence and automation capabilities that help teams detect, diagnose, prioritize, and act on operational issues. This allows organizations to expand their use of AI and automation while maintaining the visibility and control required for their environment.

Why does LogicMonitor use platform packages?

LogicMonitor’s platform packages give organizations a flexible way to adopt and scale the capabilities they need as they move toward Autonomous IT. Rather than licensing individual products separately, packages bring together capabilities across hybrid observability, AI, and automation with predictable pricing. LM Essentials, LM Advanced, and LM Signature Plus Edwin AI support different operational needs, with Edwin AI available to extend event intelligence and automation capabilities. As your environment changes, Hybrid Units give you flexibility to shift monitoring capacity across on-premises, cloud, and edge resources without changing your licensing model.

What are platform packages?

Platform packages are LogicMonitor’s standard packaging and pricing model. They bundle platform capabilities and services at an inclusive price, with pricing based on Hybrid Units. This gives organizations a predictable way to purchase LogicMonitor while choosing the level of observability, intelligence, and automation that fits their operational needs. 

Contact sales

What is a Hybrid Unit?

A Hybrid Unit is LogicMonitor’s flexible licensing unit for monitoring different resource types across hybrid environments. Instead of requiring separate licensing models for on-premises, cloud IaaS, cloud PaaS, and wireless access points, Hybrid Units provide a common way to allocate monitoring capacity as your environment changes.

One Hybrid Unit is equivalent to one on-prem collector monitored device, one cloud IaaS, seven cloud PaaS, or five wireless access points. Your account team will be able to estimate the amount of Hybrid Units that will be appropriate for your organization. 

Who can purchase platform packages?

Platform packages are available to new LogicMonitor customers and existing customers.

How are Catchpoint capabilities available through LogicMonitor?

Catchpoint capabilities are available from LogicMonitor as LM Synthetics and Internet Performance, LM Real User Monitoring with Session Replay, and LM Endpoint Monitoring. These capabilities are not currently included in the LM Essentials, LM Advanced, or LM Signature Plus Edwin AI platform packages. They can be added to a LogicMonitor package or purchased separately based on your organization’s needs. Contact LogicMonitor for pricing and to determine the right combination of capabilities for your environment.

Can I add capabilities without changing my platform package?

Yes. Additional capabilities and capacity are available as add-ons, depending on your package and requirements. This gives you flexibility to expand capabilities as your environment and operational needs change without necessarily moving to a different platform package.

Does this apply to Managed Service Providers (MSPs)?

Yes. Platform packages are available to MSPs and provide flexibility to support changing resource requirements across customer environments. MSPs may also have access to product-by-product pricing based on their needs. Contact your LogicMonitor account team to discuss the best option for your organization. 

Is my current contract going to change?

Your existing contract remains in effect for its current term. If you’re on a different LogicMonitor pricing model, your account team can review platform package options with you as part of your renewal. Moving to a platform package is not required before the end of your current agreement.

Do usage limits apply?

Each platform package includes defined capacity, limits, and retention based on the capabilities included in that package. Additional capacity is available where needed, so you don’t necessarily need to move to another package as usage grows. Contact your account team for details based on your environment and requirements.

How do I know which package is right for my team?

The right package depends on your environment, operational needs, and how you want to use observability, AI, and automation. The package comparison above shows the capabilities included with LM Essentials, LM Advanced, and LM Signature Plus Edwin AI. Your LogicMonitor sales representative or account team can also help you evaluate the right fit and plan for future needs.

Are discounts available?

Potentially, yes. Please connect with your account team to discuss available discounts. 

Are there limits for who can purchase LM Essentials?

LM Essentials is designed for organizations that need core LogicMonitor platform capabilities and is available for deployments of up to 999 Hybrid Units. Organizations requiring 1,000 or more Hybrid Units will need to select a different package.

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