At LogicMonitor, we take security seriously.
It’s your data – we make sure it stays that way.
Even though LogicMonitor is a hosted service, you do not need to allow the LogicMonitor servers any access through your firewalls. A small agent runs on one machine inside your firewalls, and makes outgoing encrypted connections to determine what to monitor, and to report data back to the LogicMonitor servers.
Physical Security
- 24×7x365 manned data centers
- 24×7x365 secured access to data centers
- Servers housed in locked cabinets
- Ingress and egress secured with electronic keycards and biometric hand scans
- 24×7x365 high resolution, motion-sensitive video surveillance
- Fully redundant power and HVAC
- VESDA Fire-threat detection and suppression
Internet Security
- Data such as snmp community strings are stored only in encrypted format
- Account passwords are stored only as one way hash
- All network connections are protected using SSL
- Multi-layer firewall security
- Audit logs of all accounts accessed
- External vulnerability scans
- Servers run on hardened servers with the latest security patches
- Redundant routers, switches, server clusters and geographically separate backup systems ensure high availability
For further information:
LogicMonitor Security White Paper (PDF)
