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Meet Edwin AI

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Deploy specialized AI agents to handle investigation across the incident lifecycle.

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Infrastructure Observability Overview

Full visibility across your entire hybrid estate to eliminate tool sprawl.

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Accelerate time to innocence with deep network path and device visibility.

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Track server health, OS metrics, and resource utilization across environments.

Remote Monitoring

Monitor distributed endpoints, branch networks, and remote facility health.

VM Monitoring

Maximize hypervisor performance and streamline compute capacity planning.

SD-WAN Monitoring

Keep multi-site cloud networks connected with real-time edge visibility.

Database Monitoring

Pinpoint database query bottlenecks to keep business applications fast.

Configuration Monitoring

Minimize change failure rates by tracking device configuration drift.

Storage Monitoring

Track SAN/NAS arrays, IOPS bottlenecks, and storage capacity trends.

Cloud Observability Overview

Multi-cloud and hybrid environments unified into a single operational pane.

Container Monitoring

Automated, real-time visibility for Kubernetes and ephemeral microservices.

AWS Monitoring

Track AWS services, scaling, and costs alongside on-premises data.

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Monitor native GCP infrastructure, compute, and serverless resources.

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Comprehensive visibility into Azure environments, gateways, and workloads.

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Capture actual customer journeys and frontend performance in real time.

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Agentic AIOps

Infrastructure Observability

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WebPageTest Web Performance

Test, compare, and optimize website speed, Core Web Vitals, and performance across real devices and global locations.

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Proactively manage modern hybrid environments with predictive insights, intelligent automation, and full-stack observability.

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About LogicMonitor

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Meet the leaders building the future of observability and AI.

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Agentic AIOps

Agentic AIOps Overview

Autonomously detect, diagnose, and resolve issues across your environment.

Meet Edwin AI

Turn fragmented cross-domain event noise into explainable, guided action.

AI Agent

Deploy specialized AI agents to handle investigation across the incident lifecycle.

Event Intelligence

Compress raw alert storms into high-fidelity, prioritized insights.

AI Automation

Execute governed, closed-loop remediation across automation playbooks.

ITOps Context Graph

NEW

Unify topology, telemetry, and changes into an AI-ready context layer.

MCP

NEW

Establish traceable, secure governance boundaries for AI tool integrations.

Infrastructure Observability

Infrastructure Observability Overview

Full visibility across your entire hybrid estate to eliminate tool sprawl.

Network Monitoring

Accelerate time to innocence with deep network path and device visibility.

Server Monitoring

Track server health, OS metrics, and resource utilization across environments.

Remote Monitoring

Monitor distributed endpoints, branch networks, and remote facility health.

VM Monitoring

Maximize hypervisor performance and streamline compute capacity planning.

SD-WAN Monitoring

Keep multi-site cloud networks connected with real-time edge visibility.

Database Monitoring

Pinpoint database query bottlenecks to keep business applications fast.

Configuration Monitoring

Minimize change failure rates by tracking device configuration drift.

Storage Monitoring

Track SAN/NAS arrays, IOPS bottlenecks, and storage capacity trends.

Cloud Observability

Cloud Observability Overview

Multi-cloud and hybrid environments unified into a single operational pane.

Container Monitoring

Automated, real-time visibility for Kubernetes and ephemeral microservices.

AWS Monitoring

Track AWS services, scaling, and costs alongside on-premises data.

Google Cloud Monitoring

Monitor native GCP infrastructure, compute, and serverless resources.

Azure Monitoring

Comprehensive visibility into Azure environments, gateways, and workloads.

AI Monitoring

Track LLM infrastructure, GPU utilization, and AI application stack health.

Oracle Cloud Monitoring

Track OCI native compute, enterprise databases, and cloud storage.

SaaS Monitoring

Validate availability and workforce productivity for critical SaaS apps.

Cloud Cost Optimization

Optimize cloud spend, maintain performance, and control budgets.

Internet Performance Monitoring

Internet Performance Monitoring Overview

Understand performance across the full stack wherever users depend on it.

Internet Health

NEW

Use global vantage points for independent validation of internet outages.

Real User Monitoring

NEW

Capture actual customer journeys and frontend performance in real time.

Synthetic Monitoring

NEW

Emulate user transactions and SaaS workflows to catch problems early.

Endpoint Monitoring

NEW

Diagnose remote workforce digital experience across devices and networks.

Digital Experience Monitoring

Digital Experience Monitoring

See every dependency, regardless of ownership or location.

Website Monitoring

Protect revenue journeys with proactive synthetic checks and uptime tracking.

CDN Monitoring

NEW

Audit edge performance and latency variance across your CDN providers.

API Monitoring

NEW

Test endpoints and third-party API reliability for critical app integrations.

Application Performance Monitoring

Connect code execution and traces directly to infrastructure health.

DNS Monitoring

NEW

Speed up time to innocence by tracking global nameserver resolution times.

DevOps Lifecycle Monitoring

NEW

Protect release velocity by validating dependencies during deployments.

BGP Monitoring

NEW

Trace global routing changes and path leaks to secure internet reachability.

Logs

Log Management Overview

Centralize and correlate log data to resolve incidents before they escalate.

Log Analytics & Intelligence

Correlate contextual log data with metrics to speed up root-cause analysis.

By Business Outcome

Autonomous IT

Predictive, autonomous IT built for resilience.

Automation

Eliminate repetitive operational toil with safe, policy-governed remediation workflows.

Modernization and Transformation

Accelerate complex technology transitions while protecting core enterprise resilience.

Cloud Migration

Maintain workload performance throughout migration.

Tool Consolidation

Reduce licensing costs and data silos by replacing fragmented monitoring tools.

Cost Optimization

Lower your total cost-to-serve by finding cloud waste and underused resources.

Operational Efficiency

Maximize team capacity by reducing alert storms and shift-handoff friction.

Reduce MTTR

Shorten war-room by surfacing topology-aware probable cause in mins.

Network Reachability

NEW

Independently audit external BGP, ISP, and SaaS provider connectivity boundaries.

Edge Deployment Optimization

NEW

Monitor SLOs, compare providers, and validate cloud and edge delivery.

Web Performance Optimization

NEW

Maximize digital checkout conversions by tracking global frontend latency metrics.

Application Resilience

NEW

Safeguard business services against transaction failures and costly downtime.

Workforce Productivity

NEW

Troubleshoot remote hardware and network issues to protect productivity.

By Role

CIO

Maximize enterprise resilience and align AI investments to measurable business ROI.

AIOps

Compress cross-domain event noise into explainable, automated ops leverage.

DevOps

Speed up releases by protecting engineering roadmaps from toil.

ITOps

Standardize incident response to reduce alert fatigue and after-hours work.

CloudOps

Unify multi-cloud visibility to optimize costs and track hybrid blast radius.

By Industry

Healthcare

Protect continuity of care and EHR availability across clinical workflows.

Public Sector

Ensure mission continuity and audit readiness for citizen-facing services.

MSP

Protect service margins and scale ops using multi-tenant, AI-assisted triage.

Retail & E-commerce

Safeguard peak retail campaigns, POS uptime, and digital customer journeys.

Technology

Protect customer trust and engineering velocity with SLA-driven visibility.

Hospitality

Deliver frictionless guest experiences and keep booking engines online.

Education

Maintain always-on student portals, learning platforms, and campus networks.

Manufacturing

Prevent production downtime by unifying IT, OT-adjacent, and edge systems.

Financial Services

Secure transaction trust and meet strict operational resilience compliance requirements.

Resources

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Insights and advice from the experts on all things observability and AI.

Case Studies

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How We Compare

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Upcoming Events

Viee of a bridge over a river leading to Cologne cathedral rising against the skyline and a blue sky

CONFERENCE

Digital X Cologne

September 8, 2026

CONFERENCE

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View all events

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LOGICMONITOR BLOG

A Guide to On-Premises and Cloud-Based Cisco Networks

The Cisco Networking portfolio is an essential part of your IT support services. These networks can provide your company with the necessary efficiency, security, and productivity, so you can securely connect your team, customers, and assets.

8–12 minutes
December 27, 2022

IN THIS ARTICLE

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Your network does more than move packets — it backs every service your business depends on. And with hybrid environments now the norm, unified visibility is essential. Cisco offers a wide range of infrastructure solutions, but keeping them running smoothly across on-prem and cloud environments requires more than hardware — it requires observability.

That’s where LogicMonitor comes in.

By integrating with popular Cisco tools, LogicMonitor gives IT teams deeper insight, faster troubleshooting, and smarter automation across their networks — no matter where infrastructure lives.

TL;DR

Hybrid networks are the new norm — LogicMonitor supports Cisco tools across both cloud and on-prem
On-prem solutions like Catalyst, ASA, and ISR are ideal for regulated or low-latency environments where you need tight performance and full control.
Cloud-first tools like Meraki, ThousandEyes, and Umbrella simplify remote access, visibility, and protection at scale.
LogicMonitor integrates across Cisco platforms to unify monitoring, speed root cause analysis, and cut downtime

What Are On-Prem Cisco Networks?

On-premises infrastructure is built and run inside your own data centers, giving you direct control over hardware, software, and data. While 55% of IT workloads have shifted off-prem, many industries still rely on on-prem solutions for strict data governance, compliance, or low-latency requirements. That’s why Cisco continues to introduce high-performance on-prem tools that support hybrid cloud networks without compromise.

Its on-prem lineup includes platforms like ASA for security, ISR for branch connectivity, and UCS for scalable compute (more on these later). Each solution gives IT teams the control and performance they need in hybrid environments.

But visibility and control across those systems can still be a challenge.

That’s why many IT teams use LogicMonitor alongside Cisco infrastructure to:

  • Get unified observability across cloud, on-prem, and hybrid networks
  • Detect performance issues faster with intelligent alerting and correlation
  • Simplify operations with integrations into Catalyst Center, UCS, UC, and more

Cisco networking tools make hybrid management simpler so you spend less time fixing issues and more time keeping services running.

What Are Top Cloud-Based Cisco Networks?

Cloud-based networks host IT infrastructure in remote data centers or public cloud platforms and their adoption is accelerating fast. Global spending on cloud services is expected to hit $1.3 trillion by 2025. But most organizations are still early in their cloud maturity journey which highlights the need for scalable, easy-to-manage solutions.

Here are three main Cisco cloud solutions:

  • Meraki for unified, cloud-managed networking across branches, campuses, and remote sites.
  • ThousandEyes for end-to-end visibility into internet, SaaS, and cloud performance.
  • Umbrella for cloud-delivered security that protects users wherever they connect.

These solutions help IT teams stay ahead by delivering visibility, control, and protection without complexity.

Even if Cisco is your primary vendor, most enterprise environments include a mix of tools, platforms, and clouds. LogicMonitor is designed to monitor them all — not just Cisco — so you can:

  • Consolidate network, infrastructure, and application monitoring
  • Support hybrid, multi-vendor environments with confidence
  • Reduce MTTR and eliminate monitoring silos

Quick Comparison: Cisco’s Top Network Management Solutions

To help you quickly find the solution that best matches your needs, here’s a quick comparison of Cisco’s top network management solutions:

SolutionIdeal Use CaseDeployment TypeKey Benefits
CatalystCampus networks, small to large officesOn-premises, Cloud-readyWired/wireless integration, simplified management, detailed visibility
ASANetwork security & remote accessOn-premisesReliable firewall, antivirus, proactive threat detection
ISRBranch office connectivityOn-premisesIntegrated routing/security, simplifies infrastructure
ICMMulti-channel customer supportHybrid/CloudUnified customer interactions, efficient customer service
MerakiRemote, cloud-first, IoT connectivityCloud-basedEasy centralized management, simplified remote control
ThousandEyesNetwork visibility & troubleshootingCloudReal-time insights into cloud performance, proactive issue detection
NexusData centers, hybrid cloud setupsHybridConsolidates storage, compute, network, reduces complexity
UCRemote and hybrid collaborationHybrid/CloudStreamlined communication, improves remote productivity
UCSData center consolidation & managementOn-premisesSimplified management, cost-savings, faster deployments
UC Virtual MachinesScalable & flexible IT deploymentHybrid/CloudRapid scalability, simplified migrations, easier disaster recovery
UmbrellaCloud security & mobile protectionCloudCentralized security management, improved remote protection

Cisco Networking Solutions

Let’s explore the above mentioned solutions in more detail now. 

Catalyst

Managing your network without reliable switches is like building roads without traffic lights — things get chaotic pretty quickly. Cisco’s Catalyst switches keep your network organized and secure, connecting everything from wired desktops to wireless devices effortlessly.

They are widely used in campuses and office spaces, large or small. That’s because they combine wired and wireless connections into a single, easy-to-manage platform to help you enforce security standards and simplify network administration. 

This way, you won’t waste hours chasing down mysterious network slowdowns because Catalyst gives you clear visibility into traffic patterns through detailed Syslog reports and proactive SNMP alerts. 

In fact, Catalyst switches handle routing and switching together which makes them perfect for growing environments where flexibility matters. With high-density ports and high-speed routing, even heavy network loads won’t slow you down.

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ASA (Adaptive Security Appliance)

Cisco ASA delivers enterprise-grade firewall protection with built-in VPN, antivirus, and intrusion prevention, making it a trusted choice for hybrid networks that need secure, reliable access. Available in multiple form factors, ASA devices are still widely deployed, with over a million in use globally.

For IT teams, ASA offers:

  • Strong perimeter defense that integrates easily with existing security tools
  • Secure remote access from any device on the corporate network
  • Unified threat management that’s easier to configure, monitor, and scale. 

Even as newer solutions emerge, ASA remains relevant for organizations needing all-in-one security that fits seamlessly into broader infrastructure strategies. It’s a solid choice when you need security you can depend on without piling on complexity.

ISR (Integrated Service Router)

Cisco’s (ISR) are built for branch offices that need secure, reliable connectivity without managing multiple point solutions. With ISR, routing, security, wireless, and application services are all integrated into a single device so your team spends less time configuring hardware and more time keeping critical services online.

They are a strong fit for:

  • Connecting branch sites to cloud applications with secure, high-speed links
  • Supporting mobile and remote teams with built-in security and performance
  • Scaling easily as your business grows without forklift upgrades or extra tools

Even if you’re managing a few branches or a large, distributed edge, ISR gives you the control and flexibility to adapt fast and simplify your stack.

ICM (Intelligent Contact Management)

Cisco ICM unifies customer interactions across voice, email, chat, and web, all from a single platform. Instead of managing siloed tools, your agents can handle multiple conversations at once and deliver faster, more personalized support.

Built on open standards, ICM integrates seamlessly with both voice and internet-based applications. It connects your contact centers, no matter where they’re located, so you can route, prioritize, and scale customer interactions based on real-time data and team availability.

But that’s not just it. Here’s what IT and Ops teams get with ICM:

  • Centralized contact routing and reporting across all channels
  • Pre-routing through carrier networks for better load distribution
  • Real-time visibility into agent activity and customer behavior
  • Easier integration with CTI and CRM tools to personalize support at scale

Overall, you can create a more adaptable and insight-driven customer experience with ICM.

Cisco Meraki

Meraki is Cisco’s cloud-managed platform for networking, security, and IoT. It helps IT teams manage distributed environments with less effort and more visibility. So if you’re securing a single site or hundreds of global locations, Meraki gives you one centralized dashboard to manage everything.

From cloud-controlled Wi-Fi and routing to integrated security, Meraki lets you:

  • Deploy and scale networks quickly, with zero-touch provisioning
  • Monitor performance, usage, and security in real time from a single interface
  • Secure access with role-based permissions and identity-based policies

Its cloud-first architecture is backed by globally distributed, multi-tenant data centers, designed for high availability and simplified management at scale. That means you spend more time on improving the IT experience across your organization.

Cisco ThousandEyes

Managing network performance without visibility is like driving through fog. You slow down, miss signals, and react too late. ThousandEyes clears that up by giving IT teams deep, end-to-end visibility across internal systems, cloud environments, and the public internet.

Think of it as GPS for your network. It shows you exactly where performance is dropping, why it’s happening, and how it impacts your users whether the issue is inside your data center, with your ISP, or buried in a third-party SaaS provider’s stack.

IT teams prefer using ThousandEyes because it:

  • Pinpoints outages and slowdowns across cloud, ISP, and SaaS networks
  • Speeds up root cause analysis by showing exactly where and why performance degrades
  • Helps you hold third-party providers accountable with objective data
  • Reduces downtime and improves user experience without guesswork

You can’t control the entire internet but with ThousandEyes, you can see through it. And that means fewer surprises and smoother service delivery.

Nexus

Originating in 2008, Cisco’s Nexus switches connect your servers to storage and network resources in support of your hybrid cloud network. They eliminate complicated setups by combining your storage, networking, and computing traffic into a single, easy-to-manage infrastructure.

For IT teams, that means:

  • Fewer systems to manage, with unified control over compute, storage, and networking
  • Seamless support for cloud-native and virtualized workloads
  • Easy scalability without repeated reconfiguration
  • Built-in SDN capabilities for flexible, policy-driven management

UC (Unified Communications)

Cisco UC brings voice, video, messaging, and screen sharing into a single platform so your teams can collaborate from anywhere, on any device, without friction. Whether users are remote, on-site, or switching between both, UC keeps communication consistent and reliable.

For IT teams, UC offers:

  • Centralized management of all collaboration tools, including VoIP, messaging, and conferencing
  • API integrations for streamlined workflows across phone systems, chat, and video
  • Secure access to services from desktops, mobile devices, or virtual environments
  • Simplified support for hybrid and remote work with less overhead

By consolidating tools and standardizing communication, Cisco UC makes it easier to support fast-moving, distributed teams without juggling multiple platforms or worrying about compatibility.

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UCS (Unified Computing System)

Cisco UCS brings compute, networking, storage, and virtualization together into a single, centrally managed platform. This gives IT teams the tools to run modern data centers with less complexity and more control.

Instead of managing separate systems for each function, UCS combines:

  • High-performance computing hardware
  • Virtualization-ready infrastructure
  • Unified switching fabric
  • Centralized management software

This integrated approach makes it easier to deliver the services your business depends on. And that’s how UCS turns what used to be complex into something far more agile and efficient.

UC Virtual Machines

Cisco’s UC Virtual Machines give you the flexibility to spin up new services quickly, scale resources on demand, and support critical workloads without the wait times or hardware sprawl.

Built on virtualized infrastructure, these machines let you run multiple operating systems and applications on a single physical host. This saves rack space and boosts agility. That’s why they’re ideal for organizations that work with hybrid environments and legacy workloads.

Here’s what else UC VMs do:

  • Deploy services in minutes, not days
  • Support legacy applications alongside modern platforms
  • Simplify disaster recovery through flexible, remote-ready infrastructure
  • Migrate between systems without service disruption

In short, they help IT teams stay responsive, ready to scale, recover, and adapt as business needs evolve.

Umbrella

Cisco Umbrella brings your core security services: firewall, secure web gateway, CASB, and threat intel into one cloud-native platform. It locks down access and protects users without adding extra tools or overhead.

You manage everything through a single dashboard. That means fewer moving parts and easier policy enforcement across all locations and devices. You can spot Shadow IT, block risky activity, and enforce protection before threats ever hit your network.

For teams that support remote or mobile work, Umbrella fills in the gaps that traditional tools miss. This means you stay in control without losing visibility, even when users aren’t on-site.

Next steps for smarter network management

Cisco networking tools cover a lot of ground from cloud-managed security to on-prem infrastructure that still matters for performance and control. You don’t have to choose between flexibility and reliability. Instead, you can build a hybrid environment that supports both.

As you evaluate what fits best for your team, focus on what each solution helps you deliver: faster resolution, smoother collaboration, stronger security, or a network that scales without extra overhead. That’s what modern IT looks like.

And no matter which direction you’re heading, cloud-first, on-prem, or somewhere in between, you’ve got options that make it easier to manage the services your business depends on.

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The $1 Million Lesson: Building a Culture of Quality Through SLAs
Blog Internet Performance Monitoring

The $1 Million Lesson: Building a Culture of Quality Through SLAs

A single $1M SLA penalty taught one lasting rule: measure service the way your customers feel it. Here’s how to build SLAs that hold up and protect revenue.
September 1, 2026
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Product

Platform

Infrastructure

Cloud & Multi-Cloud

Log Management

Edwin AI

Enterprise

Demo

Pricing

WebPageTest Pricing

RUM Monitoring

IPM Monitoring

Synthetic Monitoring


How We Compare

Datadog

Dynatrace

Virtana

Zenoss

Solarwinds

PRTG

ManageEngine

ScienceLogic

SiteScope

BigPanda


About

Careers

Our Partners

Leadership

Newsroom

Security

AI Governance

Sustainability

Legal


Documentation

Docs Hub

Release Notes

Security

Support Center


Resources

Autonomous IT in 2026

Resource Library

LM Academy

Blog

Case Studies

Customer Education


Connect

Contact & Locations

Submit a Ticket

Events

LM Community

Careers


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