Seven Best practices for MSP monitoring

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About LogicMonitorHere at LogicMonitor we serve hundreds of managed service providers with our cloud-based performance monitoring platform. “MSPs” range from true blue service providers, to Cisco VARs, to Cloud Providers and System Integrators. MSP monitoring typically means using LogicMonitor to monitor their own equipment and hosted apps. Many also will drop a LogicMonitor collector at a customer site or remote sites to monitor critical customer side infrastructure. Our flexible deployment model avoids the hassle of setting up VPNs that legacy premise-based monitoring tools require.
Lately I’ve spent a lot of time in airports and freeways to better understand our MSP customers, and I’m amazed by their expert use of LogicMonitor and their willingness to share best practices to help other MSPs monitor better (and make more $!). I’d like to thank a couple of MSPs in particular — Sagiss (in Big D) and CIO Solutions (in our hometown of Santa Barbara) — for contributing to help us build a best practices guide for using LM within MSPs. Here’s the first in a series to help MSPs get the most out of LogicMonitor, and hopefully contribute to your success.
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