Monitoring and Alerting Best Practices Guide

Optimize your alerting strategy to free up time in your day.

Alerting is an essential aspect of preventing downtime, but it can also be one of the most frustrating and time-consuming parts of your job.

This guide includes best practices that you can implement immediately to optimize your monitoring and alerting strategy. Following these best practices will help ensure three related outcomes:

  1. Monitoring is in place to catch critical conditions and alert the right people.
  2. Noise is reduced and you or your team are not needlessly disrupted.
  3. Time spent on alerts is reduced, enabling time for the things you'd rather be doing.

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In this guide, we'll cover a variety of topics, including:

  • How to avoid an alert system failure
  • How to Set Up Alerts
    • Establish alert routing and escalation chains
    • Structure effective alert messages
  • Alerting Best Practices
    • Handle alerts properly
    • Set and tune alert thresholds
    • Avoid alert fatigue and alert storms
    • Learn from missed alerts
  • The Future of Alerting
    • Examine the role of AIOps in self-healing IT infrastructures
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