LogicMonitor is pleased to have been recognized as a Customers’ Choice vendor for 2024 in the Observability Platforms category on Gartner Peer Insights™. This distinction is based on feedback and ratings as of December 30, 2024. LogicMonitor reviewers gave us a 4.7 (out of 5) overall rating in the report, with 94% saying they would recommend the LogicMonitor platform and 83% coming from companies with over $50 million in revenue based on 49 reviews submitted as of October 2024.
This recognition is particularly meaningful because it comes directly from our customers. Customer Obsession is in our DNA, and a core value our team lives daily here at LogicMonitor. We put customers at the heart of everything we do, because we understand that their success is our success.
“We believe being recognized as a Customers’ Choice represents LogicMonitor’s dedication to being a trusted partner to CIOs, IT operations teams, and organizations on their hybrid observability journeys,” said Julie Solliday, Chief Customer Officer at LogicMonitor. “We’re excited to celebrate this news and thank our visionary customers for sharing their experience on Gartner Peer Insights and helping us achieve this recognition.”
Here are just a few of the comments in the “voice of the customer” that contributed to this distinction:
The Gartner Peer Insights Customers’ Choice designation recognizes vendors in this market based on reviews from verified end users. The Customers’ Choice distinction takes into account both the number of reviews and the overall user ratings. Gartner® maintains rigorous criteria to ensure fair evaluation and recognize vendors with a high customer satisfaction rate.
To all of our customers who submitted reviews, thank you! Your feedback helps us create better products to fit your needs, and we look forward to earning the trust and confidence reflected in this distinction.
If you have a LogicMonitor story to share, we encourage you to join the Gartner® Peer Insights™ crowd and weigh in.
Gartner, Voice of the Customer for Observability Platforms, Peer Contributors, 24 December 2024
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