Reduce workload migration risk
Cloud migrations come with risk
See how LogicMonitor helps validate performance, reduce downtime, and ensure smooth transitions across environments like VMware to AWS.
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Make sense of your environment with Resource Explorer
Managing complex hybrid IT environments can be challenging
LogicMonitor’s Resource Explorer simplifies it with a centralized view to organize, visualize, and troubleshoot resources across your infrastructure.
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Why metrics and logs are better than PB & chocolate
Like peanut butter and chocolate, logs and metrics are better together
Combine them in a unified workflow to quickly understand not just what happened, but how and why it did.
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Getting Started with LogicMonitor APIs: Automate, Integrate, and Simplify
Discover how to leverage LogicMonitor’s powerful REST API ecosystem to streamline your monitoring workflows and reduce manual tasks.
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Troubleshooting your wireless networks for great customer and employee experience
In a constantly connected world, user experience depends on reliable wireless networks.
Learn how LogicMonitor helps you proactively monitor and optimize Wi-Fi performance across all locations.
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Welcome to EdwinAI
Dexda is now Edwin AI. The name has changed, but our mission hasn’t. We’re still dedicated to helping IT teams work smarter with intelligent automation and actionable insights.
A new name. The same commitment to IT excellence.
Edwin AI brings a new approach to AIOps, using agentic AI to reduce noise, identify root causes faster, and streamline incident resolution. Event Intelligence (formerly Event & Alert Intelligence) and AI Agent (formerly Gen AI Assist) bring AIOps to the next level.
Resources
AI Agent for IT Operations Business Value Workshop
Know where agentic AIOps will drive the most impact—before you invest
AI agents are already reducing noise, automating triage, and accelerating incident resolution for ITOps teams. But most organizations don’t know where to begin, or how to prove the value.
Request a complimentary AI Agent Business Value Workshop today to:
- Get a business value snapshot of your current workflows, with clear estimates on time savings per incident, manual task reduction, noise elimination, and the cost of delay vs. automation
- Receive an executive-level ROI analysis that ties AI agent capabilities to measurable business outcomes like reduced downtime, fewer escalations, and faster incident closure
- Walk away with tailored strategic recommendations—a prioritized roadmap for where and how to apply AI agents based on your environment, KPIs, and operational goals
- See peer benchmarks and success metrics from similar teams that have moved from pilot to scale with agentic AIOps
Request your AI Agent Workshop
Request a workshop session with our domain experts, who will analyze your current workflows, estimate potential impact, and recommend high-value use cases based on your environment.
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KI-Agent für ITOps
Ursache finden, schneller beheben – mit Edwin AI
Weniger Lärm. Schnellere Lösungen. Weniger Ausfälle. Edwin AI korreliert Alarme, identifiziert Ursachen und liefert Ihnen sofort verständliche Lösungsvorschläge – in Klartext.
KI-ENERGIE FÜR FÜHRENDE MARKEN WELTWEIT
Reale ITOps-Herausforderungen lösen
Edwin AI verändert die Arbeitsweise von IT-Teams – Schluss mit reaktivem Löschen von Bränden. Stattdessen erhalten Sie klare Einblicke und Kontrolle über jeden Incident, noch bevor er zum Problem wird.
Komplexe Incidents sofort zusammenfassen
Machen Sie komplexe Problemlösungen für Ihr gesamtes Team zugänglich – mit einer Benutzeroberfläche in natürlicher Sprache.
Die Ursache kennen
Wenn etwas schiefläuft, sagt Ihnen Edwin AI, warum es relevant ist, womit es zusammenhängt und was Sie dagegen tun können.
Alarme in Echtzeit korrelieren
Verknüpfen Sie verwandte Alarme automatisch über hybride Umgebungen hinweg – zur Deduplizierung von Events, Identifikation von Ursachen und Auslösung der optimalen Reaktion.
Ausfälle vorhersagen und verhindern
Nutzen Sie historische Muster und Observability-Daten, um Anomalien frühzeitig zu erkennen – bevor sie zu Incidents werden.
Probleme domänenübergreifend bündeln
Konsolidieren Sie Alarme aus ITOps, SecOps und DevOps zu einem einzigen Incident – mit vollständigem Kontext.
Automatisch weiterleiten und eskalieren
Automatisieren Sie die Triage von Incidents und weisen Sie sie dem richtigen Team zu – basierend auf Schweregrad, Umfang und Kontext.
Edwin AI-Funktionen entdecken
Ein speziell für moderne ITOps entwickelter KI-Agent
Edwin AI revolutioniert die Arbeitsweise Ihres IT-Teams – reduziert Alarm-Lärm, beschleunigt die Incident-Resolution und verwandelt reaktives Chaos in proaktives Handeln.
Event Intelligence
Korrelation, Deduplizierung und Normalisierung von Alarmen über Ihren gesamten Stack – automatisch. Dank integrierter ITSM-Synchronisierung, KI-basiertem Tagging und der Einbindung externer Datenquellen erhält Ihr Team klar priorisierte Incidents.
Ergebnisse aus der Praxis mit Edwin AI
Nachweislich transformative Wirkung auf IT-Operations
Ob globale Einzelhändler, Enterprise-IT-Teams oder MSPs – Edwin AI sorgt nachweislich für messbare Ergebnisse: weniger Alarm-Lärm, geringeres Ticketvolumen und intelligentere Zusammenarbeit über den gesamten Stack hinweg.
0
%
weniger ITSM-Incidents
0
%
weniger Alarm-Lärm
0
%
höhere betriebliche Effizienz
Edwin AI-Integrationen
Mit Edwin AI jedes System intelligenter machen
Edwin AI verbindet sich mit über 3.000 Tools – von Observability und APM bis hin zu Security und CMDB – und verwandelt isolierte Datenquellen in umsetzbare Echtzeit-Einblicke. Egal, ob Sie Legacy-Systeme oder hybride Cloud-Umgebungen verwalten: Edwin bringt alles zusammen, um Ihre Incident-Response zu beschleunigen und Datensilos zu beseitigen.
3,000+
vorgefertigte Integrationen für Ihren gesamten Tech-Stack
100%
bidirektionale Synchronisierung mit ITSM-Plattformen wie ServiceNow
Edwin AI: Agentenbasierte AIOps für schnelleres Incident-Management
Gehen Sie über oberflächliches Monitoring hinaus: Mit Event Intelligence, Ursachenanalyse und kontextbasierter Fehlersuche an einem zentralen Ort bietet Edwin AI Ihrem Team den nötigen Überblick, um schnell zu handeln.
<1 hour
Stunde zur Korrelation von Alarmen und Bereitstellung von Erkenntnissen
Hier beginnt Ihr Next-Level-IT-Betrieb
Buchen Sie eine Live-Demo und erleben Sie, wie Edwin AI Korrelation, Lösung und Eskalation automatisiert – damit sich Ihr Team auf das Wesentliche konzentrieren kann.
Verwandte Lösungen
Solve your biggest IT operations challenges
Von Modernisierung und Automatisierung bis hin zur Reduzierung der MTTR – diese zentralen Initiativen helfen IT-Teams, schneller, intelligenter und mit weniger Unterbrechungen zu arbeiten. Unabhängig von Umfang oder Komplexität Ihrer Umgebung.
Case Study Library
Customer Obsession
is in Our DNA
We empower businesses on their journey to make IT systems work like a dream. See what real users have to say about the LogicMonitor platform as they create extraordinary experiences for their fellow employees and end-users.
AI
aiops
case study
mttr
reduce mttr
Resources
LogicMonitor fuels Syngenta’s global food security mission with Edwin AI
Discover how Syngenta, a global agricultural leader, enhances its mission for global food security by streamlining IT operations with LogicMonitor’s AI-powered platform, Edwin AI. Learn how advanced observability led to an 80% reduction in alert volume, 30% faster issue resolution, and proactive infrastructure management across 90 countries.
Resources
LogicMonitor helps Topgolf players hit 50 billion balls by 2025 by providing exceptional experience
Topgolf enhances player experience and streamlines IT operations with LogicMonitor’s LM Envision platform. Learn how consolidating 10 monitoring tools into one solution is driving efficiency and helping reach their goal of 50 billion balls hit by 2025.
MSP
resource
success story
Resources
Synoptek Reduces Costs by 80% and Alerts by 60% With LogicMonitor
Synoptek is a global systems integrator and managed IT services provider, offering comprehensive IT management and consultancy services to organizations worldwide.
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Infrastructure monitoring
MSP
VEM Sistemi Saves 60% More Time To Dedicate To Customers
VEM Sistemi has saved up to 60% of time after switching to LogicMonitor, allowing the team to focus on deeper data analysis. See how!
automation
case study
Peach Saves 156 Hours Per Year With LogicMonitor
Peach uses LogicMonitor’s full-stack observability platform to visualize and monitor their entire infrastructure, saving crucial time and more!
alerts
cost optimization
Ascham School Transitions Seamlessly to Remote Learning and Increases Team Productivity by 60% With LogicMonitor
Ashcham School’s IT team reduced critical IT alerts from 500 to 40 and reduced tickets by 50% within 90 days of implementing LogicMonitor. See how!
automation
case study
Sogeti Improves Digital Agility and Reduces Customer Monitoring Onboarding Time by 90%
With LogicMonitor, Sogeti reduces tool sprawl, onboards customers 90% faster, and increases automation. See how!
automation
Cloud Monitoring
Idea 11 Automates Workflows with LogicMonitor to Support 50% YoY Business Growth
Idea 11, a leading Australian AWS Consulting Partner, has grown 50% year over year for the last four years with LogicMonitor. See how
alerts
MSP
ATSG Reduces Operating Costs and Accelerates Growth With LogicMonitor
ATSG has consolidated 8 monitoring tools into LogicMonitor, driving greater visibility, consolidating metrics, and reducing operating costs.
case study
dashboards
Cello Communications Modernises Its Monitoring Approach and Achieves Rapid Growth with Cloud-Based LogicMonitor Platform
Cello Communications reduced new customer onboarding time by 75% and training time by 50% with LogicMonitor’s cloud-based platform. See how!
aiops
automation
Retune Reduces Customer Onboarding Time From 80 Hours to 1 Hour With LogicMonitor
Retune, a leading Swedish IT company, reduced customer onboarding time from 80 hours to 1 hour with LogicMonitor. See how!
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