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LLM Observability Platform

Unified Visibility with Deep Context into Every LLM Request and Response

LogicMonitor Envision gives you real-time visibility into LLM performance, token usage, and failure points, so you can resolve issues faster, optimize performance, and deliver more reliable AI experiences.

BY THE NUMBERS

Network monitoring that makes an impact

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fewer tickets
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fewer monitoring tools
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faster MTTR
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time savings

Resolve LLM issues before they disrupt users

Avoid latency spikes, broken responses, or bot outages by spotting anomalies early and acting fast before customers notice anything’s wrong.

Improve the reliability of every AI interaction

Whether you’re powering customer service chatbots or internal tools, you’ll deliver faster, smarter responses by keeping your LLMs healthy and performant.

Control LLM costs without constant monitoring

Stay on budget as usage grows. With visibility into token spend and API inefficiencies, you can cut waste without sacrificing quality or scale.

Move faster without sacrificing control

As your AI footprint expands, you won’t need new tools or teams to manage it. LM Envision grows with you, automatically monitoring new endpoints and services as they come online.

Get ahead of AI risk and governance

Avoid unintentional exposure, data misuse, or shadow AI. With visibility into access patterns and workload behavior, you can enforce responsible use and stay compliant.

Keep execs aligned with clean, credible data

Transform usage trends, spend reports, and model performance into clear, real-time dashboards that drive informed decisions across teams.

MAKE YOUR LLM OBSERVABILITY SMARTER

Edwin AI: Agentic AIOps for Incident Management

Edwin AI helps you catch issues early, cut through noise, and resolve incidents fast. With built-in generative AI, it auto-correlates alerts, surfaces root cause, and gives step-by-step guidance to fix problems before customers ever notice.

Built for AI Workloads

Everything you need to monitor, manage, and optimize AI

Monitoring
Dashboards
Alerts
Data Correlation
Cost & Capacity
Security

Monitor every layer of your LLM stack, from API calls to the infrastructure behind them.

  • LLM API Telemetry Collect token usage, latency, error rates, and cost-per-request from OpenAI, Azure OpenAI, AWS Bedrock, and Vertex AI.
  • Inference Infrastructure Metrics Track GPU utilization, memory pressure, temperature, and power draw using NVIDIA DCGM across both cloud and on-prem environments.
  • LLM Framework & Middleware Visibility Surface key metrics like API call rate, memory use, and workflow execution time from LangChain, Traceloop, and LangSmith.
  • Vector Database Monitoring Monitor query volume, read/write latency, and index size from Pinecone and ChromaDB to optimize context retrieval.
  • Unified Dashboards Visualize LLM performance, token trends, and supporting infrastructure in one scrollable view.
  • Out-of-the-Box Templates Start fast with prebuilt dashboards for popular models and services—no manual setup required.
  • Custom Visualizations Build your own views with flexible widgets, tailored for platform teams, MLOps, or executive stakeholders.

Detect and prioritize LLM issues before they impact users.

  • Anomaly Detection on LLM Metrics Use anomaly detection to baseline normal usage patterns and catch token, latency, or cost anomalies early.
  • Threshold-Based Alerts Configure thresholds for key metrics like API failure rate, token spikes, or high response time.
  • Noise Suppression for LLM Pipelines Automatically suppress repetitive or low-confidence alerts to reduce alert fatigue and focus attention.

Understand how every LLM request flows across your system.

  • End-to-End Inference Tracing Trace each request from API through LangChain agents, vector DBs, and down to GPU execution.
  • Service Chain Insights Correlate metrics across SageMaker, Kubernetes, AWS Q Business, LangChain, and other connected services.
  • Topology Mapping Auto-discover and map relationships across hybrid cloud environments. Vvisualize where requests flow and where issues start.

Keep token costs predictable and usage efficient.

  • Token Spend Breakdown View spend by model, endpoint, team, or application to pinpoint cost drivers.
  • Idle Resource Detection Identify underused endpoints, GPU resources, or stale vector DB shards for consolidation.
  • Forecasting & Budget Alerts Project next month’s usage based on historical metrics and get alerted before budgets are breached.

Support responsible AI with visibility and auditability.

  • API & Access Anomaly Detection Flag unusual usage patterns, unauthorized API calls, or access spikes across your LLM stack.
  • Audit-Ready Logging Store and export snapshots of LLM metrics and logs to support compliance efforts like SOC 2 or HIPAA.

We couldn’t see the whole picture. Since deploying LogicMonitor, we have one tool and one location where we can see across all our infrastructure. The time savings are huge. I can’t even calculate them, but I would say hundreds of hours.

Idan L.
US Operations, Optimal+

Integrations

See What AI Observability Can Do for Your Stack

See how LogicMonitor helps you monitor your AI systems in one place. Your team can move faster with fewer surprises.

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FAQs

Get the answers to the top network monitoring questions.

What is LLM Observability, and why does it matter?

LLM observability gives you visibility into how large language models behave in production, across API calls, token usage, latency, vector database queries, and the supporting infrastructure. It helps teams detect issues early, reduce time to resolution, and manage usage and cost with precision.

How is this different from standard AI or ML observability?

Traditional AI observability focuses on models, pipelines, and infrastructure. LLM observability goes deeper into prompt-to-response behavior, token consumption, and drift. It’s built for teams running generative AI apps in production, not just training ML models.

Can I monitor OpenAI, Claude, Bedrock, or other LLM APIs?

Yes. LM Envision integrates with OpenAI, Azure OpenAI, AWS Bedrock, and Vertex AI to monitor metrics like token usage, request latency, error rates, and API cost. Claude is on the roadmap for future development.

How does Edwin AI help with LLM observability?

Edwin AI applies intelligent correlation across your LLM stack—connecting token anomalies, API performance, and infrastructure signals. It helps surface likely root causes and provides next steps, cutting down on manual triage.

What kind of data can I observe?

You can monitor:

  • Prompt activity and latency
  • Token and request volume
  • Model errors and version changes
  • Vector database health and retrieval metrics
  • Related infrastructure and API performance
Can I track usage and costs across teams?

Yes. You can segment LLM API usage by team, app, or environment to stay ahead of billing spikes and optimize usage patterns.

How does this integrate with the rest of my observability stack?

LLM observability is built into the same LM Envision platform you use for infrastructure, cloud, apps, and networks—no need to spin up a new tool or context-switch.