LogicMonitor’s REST API allows you to programmatically add a note to existing alerts.
Notes:
- Adding a note to an alert will not acknowledge it. For more information about acknowledging alerts, see this page
- As with all of our API calls, authentication is required.
HTTP Method: POST
Resource URI: /alert/alerts/{id}/note
Where {id} is the id or internalId of the alert you’d like to add a note for.
Request Parameters:
You can use LogicMonitor’s REST API to programmatically get and acknowledge your alerts.
Note: As with all of our API calls, authentication is required.
Resource Properties
All alerts have the following properties:
Overview
LogicMonitor’s REST API allows you to programmatically acknowledge alerts. As with all of our API calls, authentication is required.
HTTP Method: POST
Resource URI: /alert/alerts/{id}/ack
(where {id} is the id OR internalId of the alert you’d like to acknowledge; you must include an ackComment in the body of your POST request)
Example
The following Python script acknowledges alert DS304962 with comment ‘maintenance’.
#!/bin/env python
import requests
import json
import hashlib
import base64
import time
import hmac
#Account Info
AccessId ='48v2wRzfK94y53sq5EuF'
AccessKey ='H_D9i(f5~B^U36^K6i42=^nS~e75gy382Bf6{)P+'
Company = 'api'
#Request Info
httpVerb ='POST'
resourcePath = '/alert/alerts/DS304962/ack'
queryParams =''
data = '{"ackComment":"maintenance"}'
#Construct URL
url = 'https://'+ Company +'.logicmonitor.com/santaba/rest' + resourcePath + queryParams
#Get current time in milliseconds
epoch = str(int(time.time() * 1000))
#Concatenate Request details
requestVars = httpVerb + epoch + data + resourcePath
# Construct signature
hmac1 = hmac.new(AccessKey.encode(),msg=requestVars.encode(),digestmod=hashlib.sha256).hexdigest()
signature = base64.b64encode(hmac1.encode())
# Construct headers
auth = 'LMv1 ' + AccessId + ':' + signature.decode() + ':' + epoch
headers = {'Content-Type':'application/json','Authorization':auth}
# Make request
response = requests.post(url, data=data, headers=headers)
# Print status and body of response
print('Response Status:',response.status_code)
print('Response Body:',response.content)Overview
LogicMonitor’s REST API allows you to programmatically get alerts for your account. As with all of our API calls, authentication is required.
Note: If you’re trying to request alerts for a specific device, device group, or service, consider using the alerts sub-resources for those resources.
Request Information
Returns a list of alerts
HTTP Method: GET
URI: /alert/alerts
Request Parameters: By default, a list of 50 alerts will be returned. You can include the following query parameters that control what data is included in the response and how it is formatted. Query parameters are not considered part of the resource path, and should not be included in the calculation of the LMv1 authentication signature.
| Property | Syntax | Description | Example URI |
| sort | sort={+ or -}property | Sorts the response by the property specified in either increasing (+) or decreasing (-) order | /alert/alerts?sort=-startEpoch |
| filter | filter=_all~value | Filters the response to include only the results that include the specified value. You can substitute _all with a field name to filter on only a specific field. Note that filtering is only available for id, type, acked, rule, chain, severity, cleared, sdted, startEpoch, monitorObjectName, monitorObjectGroups, resourceTemplateName, instanceName, and dataPointName. Operators include:
| /alert/alerts?filter=_all~serviceAlert |
| fields | fields=list of properties separated by commas | Filters the response to only include the following fields for each object | /alert/alerts?fields=type,id,acked,severity |
| size | size=integer | The number of results to display, where a maximum of 1000 results can be requested | /alert/alerts?size=10 |
| offset | offset=integer | The number of results to offset the displayed results by | /alert/alerts?offset=20 |
| needMessage | needMessage=true|false | Whether or not the detailed alert messages should be included in the response | /alert/alerts?needMessage=true |
| customColumns | customColumns=value1,value2,value3 | The property or token values that should display with the alert details. Note that if referencing tokens, you’ll need to URL encode the # symbol. | /alert/alerts?customColumns=%2523%2523system.collectorid%2523%2523,%2523%2523system.groups%2523%2523 |
Note: By default, only active alerts are returned. To get cleared alerts and active alerts in the response, add a filter for ‘cleared:*’. If you are using LogicMonitor REST API v2, add a filter for ‘cleared: “*”‘.
Note: The response ‘total’ will be a negative number if there are additional alerts that satisfy the request criteria that weren’t included in the request, and that “at least” that number of alerts exist. For example, if you request the first 500 alerts and you have 3000 alerts in your account, the response may include total=-1000 (i.e. you have at least 1000 alerts, but you didn’t ask for them all).
Example
The following Python script requests a list of alerts, and the value of ##externalticketid## for each alert.
#!/bin/env python
import requests
import json
import hashlib
import base64
import time
import hmac
#Account Info
AccessId ='48v2wRzfK94y53sq5EuF'
AccessKey ='H_D9i(f5~B^U36^K6i42=^nS~e75gy382Bf6{)P+'
Company = 'api'
#Request Info
#Request Info
httpVerb ='GET'
resourcePath = '/alert/alerts'
data=''
queryParams ='?customColumns=%2523%2523externalticketid%2523%2523'
#Construct URL
url = 'https://'+ Company +'.logicmonitor.com/santaba/rest' + resourcePath + queryParams
#Get current time in milliseconds
epoch = str(int(time.time() * 1000))
#Concatenate Request details
requestVars = httpVerb + epoch + data + resourcePath
# Construct signature
hmac1 = hmac.new(AccessKey.encode(),msg=requestVars.encode(),digestmod=hashlib.sha256).hexdigest()
signature = base64.b64encode(hmac1.encode())
# Construct headers
auth = 'LMv1 ' + AccessId + ':' + signature.decode() + ':' + epoch
headers = {'Content-Type':'application/json','Authorization':auth}
# Make request
response = requests.get(url, data=data, headers=headers)
# Print status and body of response
print('Response Status:',response.status_code)
print('Response Body:',response.content)