Trends and tactics impacting IT availability in 2020
Today's executives rely upon IT departments to deliver a seamless digital customer experience.
However, the real challenge comes when the very IT initiatives that are supposed to be helping modernize organizations and improve performance end up causing IT outages. The following research report contains expert opinions and recommendations compiled from 300 global IT leaders on key trends causing IT outages and brownouts and how best to avoid them:
Despite the critical importance of availability in today's digital world:
of IT leaders had experienced at least one outage in the past three years.
When we asked IT leaders the most important ways to prevent downtime:
said performing preventative maintenance.
Downtime can be minimized if detected and addressed immediately. When we asked IT leaders how:
said proactive monitoring is key.
Read more details about our IT Outage Impact Study on our blog
Learn more about the impact of outages from our previous study
Learn how to prevent and mitigate downtime
