CPI Solutions: Video Case Study

LogicMonitor Video

Company profile:
CPI Solutions is a leading Technology Consulting, Outsourced IT, Application Development and Video Conferencing Company with more than 60 technical professionals serving clients throughout Southern California. Combining a breadth of expertise and diverse service offerings, CPI delivers quality IT solutions focused on improving business performance. CPI is 51-200 employees.

Problem LM fixed:
Before LogicMonitor they were using many point solutions. They didn’t have a tool that their whole team could learn and use effectively. LogicMonitor is the single pane of glass for all of their monitoring needs.

“What LogicMonitor had really done is enable more capabilities at the lower end of our support organization, to be able to identify and escalate tickets to the appropriate resources.”
-Marty Sarkisian, VP of Technology Consulting

“It was eye opening how much information we could get in a very short amount of time. And at this point it is our standard for monitoring in customer environments.”

-James Oberhaus, VP of Managed Services