The 313% ROI Case for AI-Driven Incident Response

AI in IT operations has to prove measurable business value. A commissioned Forrester Consulting Total Economic Impact™ study found that a composite organization using LogicMonitor Edwin AI achieved 313% ROI, $2.7M net present value, and payback in less than six months over three years.

This infographic breaks down where the value came from, including lower alert noise, faster root cause analysis, reduced MTTR, fewer SLA-breaching incidents, and less operational overhead from legacy event-management workflows.