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How agentic AIOps automates IT incident response

IT teams are under constant pressure to resolve incidents faster, reduce alert noise, and maintain uptime—across increasingly complex hybrid environments. Traditional approaches can’t keep up.

This guide breaks down how Edwin AI, LogicMonitor’s generative agent, uses agentic AI to accelerate incident resolution, automate root cause analysis, and surface recurring issues before they escalate.

In this whitepaper, you’ll learn how Edwin AI:

  • Reduces alert volume by up to 80% through intelligent correlation
  • Generates natural language summaries and identifies root causes in real time
  • Recommends proven fixes based on historical incident patterns
  • Detects recurring problems tied to systemic infrastructure issues 

“Edwin AI started correlating within an hour—even before we put it in production.”
— Kris Manning, Global Head of IT Networks, Syngenta

Download the whitepaper

See how agentic AI can transform your incident management strategy.

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