How mindSHIFT Built an Automated ITOM Strategy

In the age of digital transformation, customers place high expectations on the availability of digital services they interact with. To succeed in today’s landscape, IT teams need to identify service disruptions before their users do. How do you manage IT complexity and ensure services are always available for customers?

Hear from Director of Cloud Services Tom Kraus, LogicMonitor Solutions Architect David Bond, and LogicMonitor Manager of Professional Services Bennett Borofka to:

• Discuss mindSHIFT’s journey – including the pitfalls and the lessons learned – in forming their automated ITOM strategy
• Learn how mindSHIFT developed automation and synchronization of devices from CMDB to enhance their service offering
• Learn how mindSHIFT fully automated CI workflows to create a single-source-of-truth and drive a context-rich notification strategy
• Discover how to streamline all of your monitoring into a single platform