Customer Education

Level Up with our Courses, Certifications & More

Accelerate your team’s professional growth with LogicMonitor’s dynamic and flexible training ecosystem. From self-paced eLearning to live sessions, you and your team can earn certifications and badges to validate their expertise and grow their careers with relevant, on-demand learning.

Role-based Certifications and Micro-credentials

LogicMonitor Customer Education provides a growing portfolio of certifications and credentials aligning with LM Envision’s innovative infrastructure monitoring platform. Receiving a certification demonstrates that you’re committed to observability and that your work aligns to set standards.

Being a certified professional increases credibility and improves job efficiency and professional marketability.

Associate

LogicMonitor Certified Associate (LMCA)

The LMCA is the introductory and foundational certification for new users of LogicMonitor. This program presents LogicMonitor from both a conceptual and practical point of view. It is designed for end-users and covers basic concepts, usage, and best practices. It does not cover initial setup, configuration, or administrative tasks.

Topics Include:

  • How the LogicMonitor platform is designed
  • Navigating the UI
  • Viewing and interacting with resources and graphs
  • Analyzing and responding to alerts
  • Dashboard and report configuration

Professional

LogicMonitor Certified Professional (LMCP)

The LMCP builds on the LMCA, and is designed for LogicMonitor Administrators and advanced users. This course covers the initial setup, configuration, and administrative tasks of a LogicMonitor portal. Included are best practices for deploying and maintaining the LogicMonitor solution.

Topics Include:

  • Collector strategy and configuration
  • Managing and grouping resources
  • Configuring, tuning and routing alerts
  • Building Dashboards and Reports
  • Topology Mapping

Upskill your team with access to LM Academy, our hub for all things learning in LM Envision. Through their LM Envision portal, all users can access a robust library of product training, best practices, OnDemand learning, and more. Our eLearning courses cover all elements of our technology from fundamentals to specialized role-based learning.

All Courses

Search the entire library of LM Academy training courses and content.

Certification

Click here to learn more about our certification programs available to you.

Live Training

Register for an upcoming training session with a live instructor and access recently recorded webinars.

Learning Bytes

Learning Bytes videos are short and concise tips, best practices, and instructions on the LM platform.

Live Training

LogicMonitor Customer Education develops and delivers world-class observability and monitoring training and curriculum. Our training is given only by LogicMonitor Certified Trainers (LMCT), individuals whom LogicMonitor has distinguished as subject matter experts in a particular area of specialization. These outstanding instructors have years of professional experience, have obtained numerous certifications, and are trusted mentors who have received high praise for their work in the classroom.

WEBINARS

Weekly Live Trainings

Get the most out of Logicmonitor with our weekly training sessions. Drop-in for a Q&A or attend live training on topics like:

  • Cloud Best Practices
  • Alert Routing and delivery
  • Dashboard how-tos
  • And so much more

CLASSROOM EVENTS

Private Instructor-led Training

Private instructor-led training offers live classes with instructors who teach you the observability and monitoring skills and best practices needed to maximize your investment with LogicMonitor. These classroom events use a mix of presentations, discussions, and hands-on labs.

Trusted by ITOps & CloudOps Teams Worldwide

See how we stack up

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"LogicMonitor is a valuable partner, constantly innovating and adapting to our business needs."

Rafik Hanna
SVP, Topgolf Technologies of Topgolf
Topgolf

"LogicMonitor helps us succeed by being a true partner."

Andrea Curry
Director, Observability & Scheduling of McKesson
McKesson

"LogicMonitor tells you what’s happening in the environment."

Rich Johnston
Director, Hosting Platforms of Carrier
Carrier

"Edwin AI will be 100x faster than a human and able to manage complex problems."

Gaël Grootaert
Group Director, Managed Services of Devoteam
Devoteam

"Edwin AI delivered value within an hour of implementation."

Kris Manning
Global Head of IT Networks of Syngenta
Syngenta

"Capital Group has 1,000+ alerts/ day. LogicMonitor will eliminate that noise."

Shawn Landreth
VP of Networking and Reliability Engineering of Capital Group
Capital Group