Current as of: Feb 9, 2023
LogicMonitor Business Operations
LogicMonitor’s business operations are performed out of the following locations:
| Entity | Services | Data Residency |
|---|---|---|
| LogicMonitor, Inc. | Software Development Product Operations Customer Support Professional Services | Santa Barbara CA Austin TX Boston MA New York City NY |
| LogicMonitor UK Limited | Customer Support Professional Services | London UK |
| LogicMonitor Australia Pty. Ltd. | Professional Services | Sydney AU |
| LogicMonitor Asia Pacific Pte. Ltd. | Customer Support | Singapore |
| LogicMonitor India LLP | Software Development Customer Support | Pune IN |
| Unomaly | Software Development | Stockholm SE |
Service Centers
LogicMonitor operates our service platform out of the following locations. Each customer may select their preferred Service Center upon initiation of service:
| Service Center | Location(s) | Data Residency |
|---|---|---|
| US / West | Los Angeles CA / San Jose CA / Boardman OR | United States |
| US / East | Ashburn VA | United States |
| EMEA / West | Slough UK / Dublin IE | United Kingdom, Ireland |
| EU / West | Dublin IE | Ireland |
| APAC / South East | Sydney | Australia |
Data Subprocessors
The following data subprocessors provide ancillary services that support the LogicMonitor platform:
| Data Subprocessor | Services | Data Residency |
|---|---|---|
| Amazon Web Services | Hosted Compute | United States, Ireland |
| Twilio | SMS/Voice Notification | United States |
| Authy | Multi-factor Authentication | United States |
| Zendesk | Customer Support Ticketing | United States |
| Pendo | Product Usage Analytics | United States |
| Snowflake | Data Warehousing | United States |
| Salesforce | Customer Relationship Management | United States |
| Zuora | Payment Processing | United States |
| Gainsight | Customer Communications | United States |