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2019 IT Outage Impact Study

A global analysis of IT downtime and its impact on business

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Availability has become our most valuable commodity, yet high-profile outages and brownouts are occurring at an alarming rate.

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Here are some key takeaways:

Availability Matters

80%of respondents indicated that performance and availability were important issues.

Downtime is rampant

  • 96%

    of global IT decision makers surveyed had experienced at least one outage in the past three years

  • 51%

    of outages are avoidable, according to global IT decision makers

  • 53%

    of brownouts are avoidable, according to global IT decision makers

Downtime is Expensive

For companies with frequent outages and
brownouts:

16x
higher costs than companies who have fewer instances of downtime

2x
the number of team members to troubleshoot problems

2x
the amount of time spent troubleshooting problems

Causes of Downtime

Top two most common causes of downtime:

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Network Failure

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Usage spikes/surges

Top two missed opportunities for preventing downtime:

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Passing a capacity threshold

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Failure of hardware or software

Outage survey booklet

Read the full 2019 IT Outage Impact Study to learn how LogicMonitor can help you avoid downtime.


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